Can biometric data deliver more nuanced mass marketing?
Retail Dive
JULY 12, 2022
Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication.
Retail Dive
JULY 12, 2022
Remembering passwords may be a thing of the past as Apple rolls out passkeys, but interest in biometrics reaches beyond authentication.
Retail TouchPoints
JULY 12, 2022
Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet, it’s only in recent years that AR has begun to reach its full potential. Advancements in the tech itself and the growing ubiquity of smartphones have converged to create a whole host of new applications for AR outside the realm of gaming — and one of the biggest arenas is commerce.
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Small Biz Trends
JULY 9, 2022
Every business aims to serve their customers well. To do so, you need to consider the experience throughout their journey, from first hearing about your brand to dealing with your employees and online presence. The following tips from members of the online small business community can help you improve the experience for customers. Get Your First Customers with These Effective Conversion Tactics.
Inside Retail
JULY 9, 2022
Australian leakproof apparel pioneer Modibodi has been bought by Swedish hygiene and health company Essity in a deal worth $140 million. . Essity, which owns the Tena brand of disposable incontinence products, says the acquisition will strengthen its position in the leakproof apparel market which it describes as the fastest-growing segment in the intimate hygiene category.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail Focus
JULY 12, 2022
Today, French fashion and lifestyle brand IKKS Paris opens its second store at 109 Kings Road which carries the menswear, womenswear and junior lines. This follows the opening of their first store in Carnaby earlier this year. IKKS Paris aims to embolden urban free spirits around the world to rock their lives through creative, responsible, 365-day Parisian easy chic fashion.
Retail TouchPoints
JULY 15, 2022
Instacart has announced a number of promotions to its C-suite and the creation of two new senior leadership positions — Chief Business Officer and Chief Architect — in order to better position the business toward its ambition of becoming a full-service grocery technology company as readies to IPO. “As we reimagine the role that Instacart has to play — as an enablement platform for our retail partners and pioneer for the industry — ensuring our teams are set up for success has never been more imp
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JULY 10, 2022
Ikea Australia has launched an online platform allowing customers to browse and reserve second-life Ikea furniture and homeware products. A new ‘ As-Is Online ’ section on the Ikea website lets customers access discontinued items, used showroom display items as well as pre-loved goods returned through the business’ Buy Back service. Once reserved online, customers can make the purchase by visiting their selected store’s As-Is area, located near the checkout area.
Retail Focus
JULY 12, 2022
P.C.Hooftstraat, Amsterdam‘s golden mile of luxury shopping, sees a welcome new addition with the opening of Alexander McQueen‘s newest boutique. The store occupies two floors of a traditional residential Dutch red brick building and features an interior design concepted by the brand’s creative director in collaboration with Chilean architect Smiljan Radi?.
Retail TouchPoints
JULY 14, 2022
With the freight train of inflation not looking set to slow down anytime soon, Lowe’s wants its customers to know it’s possible decorate their homes without breaking the bank. The home improvement retailer has debuted a new series of décor curations from a collective of three style experts known for their budget-friendly styles. The Lowe’s Bargainistas curations are part of the retailer’s House of Style content series , designed to inspire “style for every style.”.
Tokinomo
JULY 12, 2022
Campaign scoop. A true commercial mash-up. What would be the weirdest combination of brands to promote their products? This commercial from Arby’s and Old Spice might just be the best brand mash-up we’ve seen. Curious to see what a fast-food brand and a personal care brand can do in a single commercial? Take a look !
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
JULY 10, 2022
Australian fashion label Venroy has launched its first store abroad – in Italy’s Ise of Capri – the first step in an international expansion plan. The Mediterranean island store was designed by in-house architect Sarah l’Anson. Venroy says its new store in Europe is the brand’s most important expansion to date and embodies its hotel idea by using carefully chosen furnishings and works of art to exhibit merchandise.
Retail Focus
JULY 14, 2022
Lunson Mitchenall, the UK’s leading specialist retail and leisure agent, has been appointed by RivingtonHark as leasing agents on Victoria Leeds. Acting on a joint agency basis with HDH and Central Retail, Lunson Mitchenall’s brief will cover retail, F&B leasing, and lease advisory across the estate, which is comprised of the Victoria Quarter shopping arcades, Victoria Gate shopping centre, and the mixed use Wrays Building.
Retail TouchPoints
JULY 15, 2022
Amazon is growing its UK workforce with the addition of 4,000 new jobs in corporate and technology fields , increasing the company’s permanent workforce in the region to 75,000. Over the last three years Amazon has created 40,000 new jobs across the UK. The new positions will support both Amazon and Amazon Web Services (AWS), with a focus on software development, product management and engineering, in addition to operations teams jobs in fulfillment centers, sort centers and delivery stations.
Wiser
JULY 11, 2022
Any retail business without a solid strategy is bound to fail. It’s essential that your business is able to engage shoppers, build customer loyalty, and drive sales. But developing an effective retail strategy takes more than just attracting customer attention. Several factors need to be considered so you can get shoppers to the shelf and making purchases.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JULY 14, 2022
Fast Retailing shares surged to the highest level this year in Tokyo trading today after the owner of clothing brand Uniqlo posted a record quarterly profit and raised full-year forecasts. The stock rose as much as 8.5 per cent, its biggest one-day gain since April 15, and headed for the highest close since November 2021. Strong results in North America and Europe helped offset sharp declines in sales and profit in China, Fast Retailing’s biggest foreign market that has been hampered by Co
Retail Focus
JULY 11, 2022
The Creative Retail Awards and Save The High Street have formed a partnership to promote the importance of design and display in independent retail, with Save The High Street becoming sponsor of the Best Independent Store category at the 2022 Creative Retail Awards. The Creative Retail Awards is a dynamic and exciting annual event that recognises and rewards innovation and excellence in retail, leisure, and hospitality design, display and experience.
Retail TouchPoints
JULY 15, 2022
The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.
Cisco Retail
JULY 15, 2022
The cybersecurity landscape is constantly changing. The networks that connect our world are targets, and the adversaries targeting them are evolving. Every day, new methods for infiltration and disruption are developed and put into effect against the systems we rely on. This means we must change how we think about security in several ways: Security must be foundational to every decision we make when designing and implementing a network.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JULY 14, 2022
Nike has introduced its latest retail concept, Nike Style, with the first store opened in South Korea, to be followed by more across multiple international markets. The Nike Style concept store is located in the bustling Hongdae neighbourhood, which is known for its art and fashion culture. Gender-agnostic zones are featured throughout the store for fleece, tops, footwear, accessories, and other style-led collections.
Retail Focus
JULY 14, 2022
Appnovation , a global full-service digital partner, continues to experience growth through its people, offices and clients. Today, the company is announcing strategic hires, client wins, global office expansions, award recognition and other key milestones. European Team Expansion. Appnovation has added three senior strategic hires to its EMEA team.
Retail TouchPoints
JULY 11, 2022
If we were to sum up what brands need to know about Gen Z customer experiences preferences (and employee experience preferences) in a few words, it would go something like this: they’re different. Revolutionary even. This may seem like an oversimplification, but when you think about it, Gen Z grew up in a world that is more connected than ever, has more access than ever, and accomplishes everything faster than ever.
Cisco Retail
JULY 13, 2022
The Making of PENN1 – an insider’s view. I was fortunate enough to sit in on a recent conversation with a few of our partners that help bring the vision of our NYC PENN 1 hybrid workplace to life. At PENN1 we challenged ourselves and our partners to take an integrated approach to simplifying building management, reducing operational costs, and enabling a flexible hybrid work environment.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
JULY 14, 2022
Woolworths has unveiled a multi-million dollar Customer Fulfilment Centre (CFC) in Brisbane, Queensland. The 10,000sqm purpose-built warehouse facility sits 18km from the CBD at Goodman’s Rochedale Motorway Estate and has space for 25,000 products. The company says this is the only CFC facility in its network to offer a Direct-to-Boot service. Combining deliveries and pickups, the company expects to fulfil 30,000 customer orders a week.
Small Biz Trends
JULY 15, 2022
As a small business owner funding is an ever-present challenge. With that in mind, public, private, and nonprofit organizations are always looking to provide help by addressing issues small businesses face. From grants to revolving loans, and tax credits, there are many options small business owners can take advantage of. The key is finding the best solution that will fit your particular sets of challenges and applying accordingly to have a better chance of getting these funds.
Retail TouchPoints
JULY 15, 2022
Starbucks will reportedly close 16 U.S. stores, mostly on the West Coast, due to safety concerns, according to CNBC. The affected stores “have a particularly high volume of challenging incidents that make it unsafe for us to operate,” but one of them is unionized — and Starbucks Workers United is striking in response to what it sees as a union-busting move.
Cisco Retail
JULY 12, 2022
If you’re reacting, then you’re already too late. The engineering road, from reactive operations to predictive operations, has been challenging and full of obstacles. But never has it been more needed. As the Internet shifts and evolves, the speed, cost, and quality of digital experiences hang in the balance. Increases in applications running on hybrid and multicloud architectures, complexity of multi-location data centers, together with hybrid work and other digital initiatives can test the Int
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JULY 13, 2022
Sunglasses retailer Soda Shades has been placed in administration, a victim of the global supply-chain crisis. . KordaMentha Restructuring, as voluntary administrator, has begun a sale process for the business, which sells eyewear on its own website, as well as through online fashion retailers including The Iconic. . The brand was once part-owned by social media influencer and entrepreneur Steph Claire Smith and her partner Josh Miller.
Small Biz Trends
JULY 13, 2022
In November 2021, a record 4.5 million American workers quit their jobs, part of a trend that has become known as the Great Resignation. Many workers leaving employment are turning to freelancing. Some choose self-employed gig work to supplement incomes, others because it allows them to work flexibly and pursue their passions with better pay. Employers should be mindful of the growing demand for flexible, freelance work.
Retail TouchPoints
JULY 13, 2022
Secondhand furniture reseller Kaiyo has introduced its services on the West Coast with a launch in Los Angeles following its generation of $36 million in Series B funding. This most recent round brings the company’s funding to nearly $50 million , which will support Kaiyo’s expansion beyond Northeast U.S. cities including New York, Philadelphia, Baltimore and Washington, D.C.
Cisco Retail
JULY 11, 2022
No, Ransomware attacks are not random. From extortion to data breaches, ransomware is always evolving, and is becoming very lucrative with Ransomware-as-a-service kit making it easier to target organizations. The days of just a single bad actor searching for vulnerabilities in your security stack are over. Security Operations Centers (SOCs) and the security analyst community are dealing with a sophisticated global network of adversaries who can do irreversible damage.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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