Inside Retail

OCTOBER 13, 2021

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

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Payment Services Finance Customer Experience Wholesale 355

Retail TouchPoints

OCTOBER 13, 2021

The Retail Design Institute has named the Tempur-Pedic New York City flagship as its Store of the Year. The 3,100-square-foot store on Manhattan’s Upper East Side, which opened in Oct. 2020 , was designed by CallisonRTKL to offer a “one-of-a-kind immersive digital experience.”. The flagship focuses on key themes of escapism, sustainability, access to nature, and multi-sensory experiences, according to the design firm.

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Location 328

Retail Focus

OCTOBER 29, 2021

With less than 60 days to Christmas Day, Selfridges unveils its Christmas of Dreams theme through iconic window displays and a new campaign. Christmas of Dreams launches across Selfridges stores in London, Birmingham and Manchester, and on selfridges.com , with a digital campaign starring actress Jane Horrocks. Christmas of Dreams invites visitors to make their dream Christmas come true with Selfridges – from finding perfect gifts for loved ones, to imaginative solution-driven services, dazzling

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Management Shopping ATS 312

Dezeen

OCTOBER 3, 2021

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

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Location Management ATS 145

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Cisco Retail

OCTOBER 7, 2021

“Time is money!” A quote that can’t be truer and more crucial for modern industrial networks where timing, precision, and synchronization pave the way for fast-paced current and future services. And in the middle of it all, PTP (Precision Timing Protocol) serves as one of the critical timing protocols making it all possible. It may be logical to think that protecting time, services, and revenue is the goal of building a resilient and secure infrastructure.

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Small Biz Trends

OCTOBER 16, 2021

The holidays are coming, and that means increased opportunity for many owners of e-commerce small businesses. Savvy owners should take this opportunity to draw as much traffic as possible to their sites and — most importantly — convert as much of that traffic as possible to customers while they’re there. During the holidays, business spikes for nearly everyone, but e-commerce has been growing each year over the brick-and-mortar competition — and the pandemic has only incr

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Customer Experience Marketing Shopping Promotions 144

Retail TouchPoints

OCTOBER 4, 2021

Three of the country’s biggest retailers are taking significant steps to get consumers into the holiday shopping groove — and to do so (much) sooner than later. Beginning Oct. 4, Amazon is offering what the retailer calls “Black Friday-worthy” deals, along with Epic Daily Deals and an Amazon Holiday Prep Shop hub to help consumers organize their holiday gift-giving and event planning.

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Retail Focus

OCTOBER 4, 2021

Nespresso has debuted its new experiential boutique concept in the UK at the Bluewater shopping centre in Kent. The evolved boutique concept is designed to meet shoppers’ changing needs by offering immersive, localised and personalised experiences, exploring the artistry behind some of the world’s finest coffees. The launch is part of Nespresso’s vision to elevate its retail approach and introduces several new innovations to inspire and excite customers and engage them in the Nespresso brand uni

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Boutique Customer Experience Accessories Consumer 312

Dezeen

OCTOBER 16, 2021

Bold graphics and a checkerboard floor feature in a Superette marijuana shop in Toronto , which was created by the brand's in-house team in collaboration with Canadian designer Emily Robinson. Based in Toronto, Superette was founded in 2019 by entrepreneurs Mimi Lam and Drummond Munro. The company now operates six brick-and-mortar shops in Canada and plans to open locations in the United States next year.

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Cisco Retail

OCTOBER 19, 2021

On a typically cool June 10, 2019, in San Diego, CA, we introduced a transformation in our network engineering certifications, with software, automation, and security woven throughout. We also announced a brand-new set of DevNet certifications that focused on a software-first approach to Cisco’s products and technologies. We had an Associate-level certification, various Specialist-level certifications, and a Professional-level certification.

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ATS 145

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Talking Retail

OCTOBER 12, 2021

Nisa’s charity Making a Difference Locally (MADL) has re-launched its community champion awards for retailers. The awards recognise two different stores each month – one over and one under 3,000 sq ft – with a £250 donation to a local good cause. To be in with a chance of winning, Nisa partners simply need to. This story continues at Nisa re-launches community awards for retailers.

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ATS 141

Inside Retail

OCTOBER 21, 2021

Australia Post has opened its first dedicated parcel facility in South Australia in a bid to improve its business in the state, now being able to process 8,000 parcels an hour locally. Located in Adelaide, the 15,000 sqm distribution centre is the home of the business’ first machine able to simultaneously sort small and large parcels, which should go some way to improving productivity.

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Location Shopping Management 316

Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. Salesforce expects U.S. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Here are the Top 10 predictions retailers should keep in mind as they plan, implement and finalize their holiday strategies.

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Merchant Services Payment Services Fulfillment Promotions 317

Retail Focus

OCTOBER 27, 2021

Ikea is buying the former Topshop flagship store on London’s Oxford Street for £378 million. Since 2019 Ikea has opened shops in major cities such as Tokyo, Madrid, Moscow, Paris and New York to grow its presence on busy high streets. It now plans to open Ikea Oxford Street in autumn 2023, following the planned launch of its Hammersmith store later this winter.

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Accessories Planning Management Returns 306

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Small Biz Trends

OCTOBER 21, 2021

A niche market can be defined as a subgroup of a larger market that has its own unique identity, needs, and, preferences making it stand out from the overall market. Niche marketing entails channeling marketing efforts towards first identifying a particular type of clientele and their particular needs. And then attempt to deliver a better solution not being offered by other companies.

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Marketing Payment Services Target Market Beauty and Health 139

Cisco Retail

OCTOBER 6, 2021

Before joining Cisco, I spent a lot of time wading through the resumes of potential cybersecurity candidates to hire for my teams. I was looking for individuals from a variety of backgrounds and experiences but finding candidates with zero to three years of experience was the most difficult to find. Many find it challenging to get a job, but I will let you in on a little secret – it’s even more challenging for a hiring manager to find quality cybersecurity talent.

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Management ATS 144

Nvidia

OCTOBER 18, 2021

Thorsten Kurth still remembers the night he discovered his team broke the exascale barrier. On the couch at home at 9 p.m., he was pouring over the latest results from one of the first big jobs run on Summit, then the world’s top supercomputer, based at Oak Ridge National Laboratory. The 12-person team had spent nights and weekends seeking a way that AI could track hundreds of hurricanes and atmospheric rivers buried in terabytes of historical climate data.

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Planning ATS 138

Inside Retail

OCTOBER 4, 2021

Last week, Adore Beauty co-founder Kate Morris and former Quadrant Growth Fund managing partner Justin Ryan announced their new venture: Glow Capital Partners. The private equity firm is looking to invest between $20 and $50 million in later-stage, values-led growth companies. Here’s how Morris’ experience of seeking investment for Adore Beauty led her to start her own firm and what kinds of businesses she thinks have been overlooked by the male-dominated private equity sector.

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Beauty and Health Consumer Management ATS 311

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail TouchPoints

OCTOBER 25, 2021

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand and 84% engage with its advertising. But the difference between a message that’s welcome and one that’s an intrusive annoyance differs between both generations and platforms, according to a study by Data Axle. Retailers need to engage with shoppers in terms of generational preferences, individual expectations and preferred messaging platforms.

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Retail Focus

OCTOBER 21, 2021

Louis Vuitton has announced the opening of its latest store in the newest luxury wing of Ayala Malls Makati, Greenbelt 3. Inspired by Louis Vuitton’s Spirit of Travel and intertwined with local elements, the store has special features that are unique to a traditional Filipino home. The luxury fashion house collaborated with Filipino designers and sisters Stephanie Kienle Gonzalez and Jessica Kienle Maxwell of Philux.

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Fashion Shopping 306

Retail Dive

OCTOBER 11, 2021

From Dick's Public Lands outdoors banner to Bloomie's to Ulta's Target shop-in-shops, here's some of the most notable concept launches this year.

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Outdoor Shopping 144

Cisco Retail

OCTOBER 12, 2021

One thing we have learned over the past 18 months is that change is constant. Business happens at an incredibly fast pace, which means our technology must advance equally as fast. So, what does that mean in the IT industry? We must continually educate ourselves to stay ahead of the curve. Cisco Learning and Certifications is committed to upskilling and educating people to stay relevant and ahead of technological advancements.

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Promotions Marketing Planning Management 144

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Hyken

OCTOBER 6, 2021

I was recently interviewed by Mario Martinez on his Modern Selling podcast. He shared a story about how he emailed the CEO of a company, and in an incredibly short amount of time, his phone rang, and you can guess who it was … the CEO. . In a state of shock, instead of launching into the reason for the complaint email , my friend asked him, “How are you?

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Customer Retention ATS 137

Dezeen

OCTOBER 19, 2021

Danish studio Norm Architects has designed a flagship bookstore for distributor New Mags that features stone plinths and pivoting wooden walls. Norm Architects looked to classic libraries for inspiration for the project, which was commissioned by a Scandinavian distributor of coffee table books. Wooden shelves and stone plinths are used to display books in the New Mags store.

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Location Management Shopping Marketing 135

Retail TouchPoints

OCTOBER 25, 2021

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By dramatically accelerating the speed of mobile networks, it paves the way for a dazzling array of innovations.

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Payment Services Shrinkage Accessories Consumer 313

Retail Focus

OCTOBER 4, 2021

Tower London have launched their new store on the iconic Camden High Street. The first physical iteration of their recent rebrand, and the largest of 5 London-based Tower locations. Continuing the brand experience of the design team at I-AM , the store highlights Tower’s connection to London life and youth culture with a strong palette of blacks, greys, and bold yellows alongside textures of concrete and reinforced glass.

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Apparel Location Shopping ATS 305

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Talking Retail

OCTOBER 8, 2021

A group of independent retailers were among those enjoying a virtual wine tasting with Nisa and the Co-op this week, as the group showcased its leading bottles. The tasting allowed retailers to quiz buyers and suppliers of the wines, helping them to pass on advice to customers. Jointly hosted by Co-op wine buyers and Nisa’s. This story continues at Nisa and Co-op help retailers to know their own wines.

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ATS 134

Cisco Retail

OCTOBER 29, 2021

It’s as serendipitous as it seems designed that there are two important worldwide recognitions in October: Global Diversity and Cybersecurity Awareness. The intersection is a powerful reminder for the security industry that diversity fuels innovation. The more varied the experiences and thinking of its people, the better the outcomes. We know instinctively that Diversity and Inclusion (D&I) matters.

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Returns Promotions Marketing ATS 144

Hyken

OCTOBER 1, 2021

This week we feature an article by Jason Grills, Customer Support Expert at ProProfs , a company that provides software that empowers organizations to deliver happiness to their customers and employees. He writes about what automated customer service can do for your business. Customer service automation isn’t a new deal for businesses. It has built a stable reputation for itself in the past decade.?

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Customer Experience Management Returns ATS 132

Nvidia

OCTOBER 12, 2021

Devastating floods are making headlines worldwide, but advances in deep learning for detection could turn uncertainty over evacuations into yesterday’s news. Applying a data set of 66,000 images, data scientists have created an ensemble of models for predicting flood zones. And the models are generalizable for application to new geographies. The findings, published in a recent paper , will be discussed in a presentation at the NVIDIA GTC 2021 conference next month.

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ATS 131

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale