technology 
Hyken
AUGUST 31, 2023
Use technology to optimize the customer experience To do this, you need to use the right solutions to accurately identify and resolve shortcomings in your customer journey. Improving your customer journey doesn’t just eliminate the inefficiencies that cause dissatisfaction and churn.
Cisco Retail
AUGUST 31, 2023
This is yet another signal for policymakers to ensure the need for more bandwidth is met by allocating more spectrum to mobile and wireless networks and removing existing barriers to the uptake of digital technologies. The carbon footprint of the information and communications technology sector is estimated to account for around 2.1 – 3.9%
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Retail TouchPoints
AUGUST 31, 2023
Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI has been foundational to many customer experience technologies we now take for granted. And, perhaps ironically, this technology may even help retailers create more human experiences for customers.
Retail TouchPoints
AUGUST 2, 2023
The National Retail Federation has launched a new Center for Digital Risk & Innovation , aimed at engagement and advocacy on technology issues that have significant implications for the retail industry.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up.
Retail Wire
AUGUST 1, 2023
Major retailers like Walmart, Target, Home Depot, and Walgreens are using artificial intelligence (AI) in combination with anti-theft technology to combat organized retail theft, which has been on the rise in recent years.
Cisco Retail
AUGUST 23, 2023
This blog was co-written by Steve Vetter Understanding the Challenge of Martec’s Law and Strategically Adopting Technology Martec’s Law states that technology changes faster than organizations can adapt and poses a critical challenge to government agencies.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!
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This webinar looks at: How retailers can de-risk composable commerce How to understand the value of composable commerce How to leverage technologies like accelerators How to embrace composable commerce despite limitations
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.
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The reason for the struggle: an inflexible technology stack. Business models have been slow to adapt to the shift to digital commerce, leaving brands to struggle to match customer experiences to the changing retail landscape.
Speaker: Ryan Bryers, SVP of Global Engineering
With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings. In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success.
Advertiser: ZoomInfo
In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them.
Advertiser: ZoomInfo
Technology will continue to play a part in fostering buyer allegiance and building brands in the “new normal.” The fight to find new customers and retain existing ones is the biggest business challenge for many companies.
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