Retail Dive

AUGUST 17, 2021

Growth compared to 2019 outpaced the year-over-year rise, partly because shoppers are flush with savings thanks to governmental support.

Consumer 138

Consumer 138

Inside Retail

AUGUST 24, 2021

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

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Boutique Management Checkout Customer Experience 364

Retail TouchPoints

AUGUST 16, 2021

Returns provide brands and retailers the opportunity to delight their customers. But not all brands and retailers are seizing this opportunity. According to the National Retail Federation (NRF), the U.S. market saw over $400B in returns in 2020. If this dollar value were a proxy for revenues, the returns channel would be the second largest global retailer behind Walmart.

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Returns Drop-Shipping Consumer Apparel 336

Nvidia

AUGUST 31, 2021

Promising more accurate predictions in an era of rapid climate change, a new tool is harnessing deep learning to help better forecast Arctic sea ice conditions months into the future. As described in a paper published in the science journal Nature Communications Thursday, the new AI tool, dubbed IceNet, could lead to improved early-warning systems to protect Arctic wildlife and coastal communities.

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ATS 145

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Cisco Retail

AUGUST 27, 2021

Now, that we have ventured off into my three-part series called, What in the World of Applications, we have discussed the evolution of applications, the role of application security in our society, and the emergence of Cloud Native technologies. In this next edition, we want to continue building on top of this foundation and introduce a real-world application networking example that illustrates how we benefit from application networking.

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Customer Experience Planning Management ATS 145

Dezeen

AUGUST 24, 2021

From shops that display books on tree trunk columns to stores that reflect books all over the walls, we've rounded up ten bookshops in China that exhibit books in non-traditional ways. Chongqing Zhongshuge Bookstore, Chongqing, by X+Living. Mirrored ceilings and zigzag staircases create the disorientating interior of this bookstore in southwest China designed by Shanghai-based studio X+Living.

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Location Shopping ATS 145

Inside Retail

AUGUST 15, 2021

New on-demand food and grocery service Geezy Go has launched a digital supermarket serving Sydney, aiming to compete with Woolworths and Coles. . The online supermarket offers an under 20-minute delivery service, promising products priced similar to or lower than its rivals. The e-commerce store houses a comprehensive range of local and branded food and grocery products, ranging from plant-based food, pantry & staples, pharmacy to cleaning supplies. .

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Supermarket Fulfillment Location Planning 331

Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. While there were success stories across the industry, three retailers stood out with strong, expectation-topping results: It’s no surprise that Target had another strong quarter, but

Consumer 328

Consumer Fulfillment Department Stores Sporting Goods 328

Nvidia

AUGUST 27, 2021

What’s the difference between art created by Leonardo da Vinci and a knockoff? In the case of the Salvator Mundi, the answer is nearly half a billion dollars. Drawing on a convolutional neural network — a deep learning algorithm that’s led to breakthroughs in the analysis of a vast array of visual imagery — intellectual property lawyer Steven Frank and his spouse, art historian Andrea Frank, determined that the 16th century portrait of Jesus was likely a genuine da Vinci.

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ATS 145

Cisco Retail

AUGUST 24, 2021

DevNet Create is Cisco’s developer conference that has grown and changed over the years. Now in our 5th year, we are excited to bring you a 2-day virtual event that spans the globe where you’ll hear use cases, demos, and stories from each region. DevNet Create is a conference that lets application developers learn about, or even co-create, with apps and infrastructure.

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Promotions Location ATS 145

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Dezeen

AUGUST 4, 2021

Creative agency Saint of Athens has used cool blue tiles throughout this jewellery store in Mykonos, Greece , for brand Gavello to make it resemble a "luxury 60s swimming pool ". Saint of Athens worked with Dive Architects to make the jewellery store stand out from the plethora of nearby retail stores. It includes light blue tiles, lockers and a pool ladder.

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Hyken

AUGUST 18, 2021

I recently released my 2021 Achieving Customer Amazement research. We surveyed 1,000 consumers in the U.S. and asked them numerous questions about topics related to customer service, customer experience, loyalty, reviews, and more. One of the questions had to do with creating a personalized experience. . We asked customers to rate various customer service experiences on a scale of one to five, in which a score of one signified not important at all with five being very important.

Customer Experience 143

Customer Experience Consumer ATS 143

Inside Retail

AUGUST 30, 2021

Harvey Norman has delivered another strong year in spite of the Covid-19 crisis, with total revenue up 15.3 per cent to $9.49 billion, and profit after tax up 75 per cent to $841.4 million. Earnings at the furniture and homewares business also spiked during the year, growing 54 per cent to $1.45 billion, with Harvey Norman’s Board recommending a payout of a fully-franked dividend of 15 cents per share.

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Shopping ATS 305

Retail TouchPoints

AUGUST 31, 2021

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the planning and demand forecasting module within Zebra’s retail software portfolio. Antuit.ai aims to help users ensure they have the right product in the right place, at the right time, at the right price, based on the current state of the supply chain, store inventory and cons

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Promotions Planning Consumer Management 324

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Nvidia

AUGUST 16, 2021

When you shop for a car, the first question is what model — a Honda Civic for low-cost commuting, a Chevy Corvette for looking good and moving fast, or maybe a Ford F-150 to tote heavy loads. For the journey to AI, the most transformational technology of our time, the engine you need is a machine learning model. What Is an ML Model? A machine learning model is an expression of an algorithm that combs through mountains of data to find patterns or make predictions.

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Shopping Consumer 145

Cisco Retail

AUGUST 23, 2021

This might be a very existential question… a bit like Plato’s Allegory of the Cave. “How do I know what is reality?” Well, I have the answer for this: Cisco ThousandEyes can help with this! It might not be able to help distinguish between shadows on a wall and the real world behind it, but it can help with verifying your policy enforcement.

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ATS 145

Dezeen

AUGUST 22, 2021

Translucent glass shrouds the books within this bookshop in Chongqing , designed by architecture studio HAS Design and Research. Located in Chongqing's dense city centre, The Glade Bookstore is a bookshop, restaurant and exhibition space designed to act as a "spiritual and restful place" in the otherwise bustling Chinese city. The Glade Bookstore is a peaceful store inside the bustling city of Chongqing.

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Location ATS Shopping 143

Retail Dive

AUGUST 9, 2021

With the advent of technology and the subsequent changes in the business landscape, warehouse digitalization is becoming a necessity if businesses wish to remain relevant and competitive.

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Management 143

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Talking Retail

AUGUST 25, 2021

McCoy’s is set to launch a new pack design to highlight the “full on flavour” proposition of its core range. The new design will roll-out from 30 August across Salted, Cheddar & Onion, Salt & Malt Vinegar, Flame Grilled Steak, and Thai Sweet Chicken flavours. This story continues at McCoy’s unveils new pack design for core flavours. Or just read more coverage at Talking Retail.

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ATS 142

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. But industry experts believe that the real power of these media networks lies within the four walls of the store. During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

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Advertising Consumer Point of Sale Marketing 325

Nvidia

AUGUST 4, 2021

Sustainability isn’t just a choice for consumers to make. It’s an opportunity for companies to lead. AI startup Heartdub seams together fashion and technology to let designers and creators display physical fabrics and garments virtually — and help clothing companies achieve zero-waste manufacturing. The company’s software digitizes textiles and then simulates how clothes look on the human body.

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Fashion Accounting Consumer Marketing 144

Cisco Retail

AUGUST 23, 2021

The last 18 months have challenged us all as a global society. We’ve had to reimagine and rethink the way we socialize, learn and live – and at times, we’ve all felt the burden of the pandemic. . But perhaps the most significant burden of the pandemic is the one placed on our healthcare providers and frontline workers. . These courageous caregivers stepped in when case numbers were rising around the globe, and quickly pivoted to provide care to those most in need.

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ATS 145

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Mulesoft

AUGUST 2, 2021

Today we’re excited to announce that Salesforce has entered into a definitive agreement to acquire Servicetrace, a leading provider of robotic process automation (RPA), which, upon closing of the acquisition, will become a part of MuleSoft, a Salesforce company. The acquisition is expected to close in the third quarter of Salesforce’s fiscal year 2022, ending […].

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Retail Dive

AUGUST 10, 2021

Wells Fargo analysts say a delay in the apparel site's "direct buy" option and the exodus of many employees after staffing changes are "red flags.

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Shipping Apparel 145

Talking Retail

AUGUST 23, 2021

Nisa’s registered charity, Making a Difference Locally (MADL), has reported a big increase in donations from retailers during the pandemic. Well over a million pounds (£1,190,976) was donated in the charity’s latest financial year, which ended in June 2021. This is a 43% rise on the previous year, with retailers making 2,082 donations to support. This story continues at Nisa’s retailers increase charitable donations sharply during pandemic.

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ATS 140

Retail TouchPoints

AUGUST 26, 2021

Conversational marketing enables marketers to build brand equity and improve campaign performance by transforming the customer experience through a combination of strategy, approach and technology. Consumers are clear about how they want to connect with brands: they want access 24/7 and to be able to explore on their own terms — Facebook & Boston Consulting recently reported that two-thirds of global consumers attempted to message a brand about their goods or services during the 2020 holiday

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Consumer Marketing Customer Experience Promotions 317

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Nvidia

AUGUST 9, 2021

Autonomous trucking startup Embark is planning for universal autonomy of commercial semi-trucks, developing one AI platform that fits all. The company announced today that it will use NVIDIA DRIVE to develop its Embark Universal Interface (EUI), a manufacturer-agnostic platform that includes the compute and multimodal sensors necessary for autonomous trucks.

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Planning Marketing ATS 142

Cisco Retail

AUGUST 24, 2021

Part 2: Optimizing Application Experience. As applications are migrating to the cloud and being offered either as Software-as-a-Service (SaaS) or built as cloud native infrastructure, the network must become more application aware, programmable, and intelligent to deliver the best experience to users. My previous blog post discussed how Cisco Software-Defined WAN (SD-WAN) provides seamless connectivity to applications from anywhere.

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Location Promotions Management Planning 145

LS Retail

AUGUST 24, 2021

©iStock/chuyu The shipping crisis is getting worse. Here's what that means for holiday shopping. More than 18 months into the pandemic, the disruption to global supply chains is getting worse, spurring shortages of consumer products and making it more expensive for companies to ship goods where they're needed. Shipping companies expect the global crunch to continue.

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Shipping Consumer Shopping 139

Small Biz Trends

AUGUST 19, 2021

There’s a lot of planning that goes into designing the look of a retail store. While you definitely want to add style elements that are expressive of your brand, you also need to consider your target customers. A well-designed store will not only attract more customers, but can also lead to higher sales. To help you figure out the most important aspects to consider when designing your retail store, 10 members of Young Entrepreneur Council (YEC) answered the following question: “When

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Payment Services Planning Advertising Shopping 137

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale