Retail TouchPoints

JANUARY 6, 2023

While the 2022 holiday season was by all accounts a success, retailers may want to buckle down as they head into the new year: four out of 10 U.S. consumers reported that they experienced a worsening economic situation over the past year, and members of this group said it would take time for their concerns to subside even as economic stressors abate, according to Deloitte’s Global State of the Consumer Tracker.

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Payment Services Promotions Consumer Inventory Management 351

Inside Retail

JANUARY 6, 2023

Amy Hauk, CEO at Victoria’s Secret, will leave her position – a decision revealed within hours of the completion of the lingerie giant’s acquisition of Adore Me. Victoria’s Secret said Hauk would quit her role on March 31 in order to spend more time with her family in Florida. She will also step down as brand CEO of Pink, the sister firm that sells items geared toward teenagers, that she managed before moving into the broader group CEO role.

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Management Shopping ATS Accessories 246

Retail TouchPoints

JANUARY 6, 2023

You might have heard the term “metaverse” for the first time only in 2020. That’s when it became an omnipresent word in ecommerce and social media. And yes, it’s no coincidence that last year Facebook officially changed its name to Meta , making it a household term. Today, people associate various things with the metaverse, but in most cases these include such attributes as viral, blockchain, VR, digital, etc.

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Retail Wire

JANUARY 6, 2023

Morphe, which was able to use recommendations from social media influencers to achieve a $2 billion valuation, is closing all its stores in the U.S. The company’s sales have fallen dramatically after the very same influencers who helped it achieve success were caught up in various scandals.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JANUARY 6, 2023

Stitch Fix will reappoint founder Katrina Lake to her former post as CEO on an interim basis and lay off 20% of its salaried workforce as the retailer seeks to turn around its business following weak sales and a declining customer base. Current CEO Elizabeth Spaulding has stepped down from both the CEO position and as a member of the Board of Directors, and the company is searching for a permanent replacement.

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Returns ATS 278

Retail Wire

JANUARY 6, 2023

Walgreens CFO James Kehoe said that shrink at the chain fell from 3.5 percent to around the “mid twos” at present. Mr. Kehoe also said that Walgreens is reconsidering hiring private security guards after they proved “largely ineffective” in reducing theft in stores.

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ATS 130

Retail Wire

JANUARY 6, 2023

Stitch Fix informed salaried workers that it plans to cut 20 percent of them from its payrolls. It also announced that Elizabeth Spaulding is leaving as company CEO and will be replaced on an interim basis by founder Katrina Lake.

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Returns Planning 130

Small Biz Trends

JANUARY 6, 2023

There are a number of different issues small businesses deal with on a daily basis. From finances to hiring, structural improvement, and much more. Community grants look to help with all those issues, but sometimes they focus more on the latter. This includes supporting businesses in their communities with storefront improvements, employee training, growth, development and more.

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Finance Returns ATS 136

Retail Wire

JANUARY 6, 2023

Following a TikTok video touting products from Mielle Organics, the brand’s products, primarily made for Black women, have been running out of stock and in some cases increased in price as a result of a growing number of purchases by White women. “My journey with Mielle started from a place of creating the product I was not finding in the marketplace,” said Mielle founder and CEO Monique Rodriguez in a statement.

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Small Biz Trends

JANUARY 6, 2023

You don’t need a ton of cash to start a business in 2023. In fact, there are many small business ideas you can get off the ground for under $100. Here are some options for those looking to start a low-cost business this year. Can You Start Your Own Business for Less Than $100? Yes, it is possible to start a business for less than $100, as long as you don’t need a physical location, lots of equipment, or expensive inventory.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JANUARY 6, 2023

Ulta Beauty has named Kim Adams as its first-ever vice president of DEI (diversity, equity and inclusion) and talent acquisition. Ms. Adams will lead Ulta’s internal and external DEI efforts, act as an advisor on DEI initiatives and manage the company’s cross-functional DEI governance.

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Management 100

Retail Dive

JANUARY 6, 2023

While the retailer seeks to eventually deliver 1 million packages by drone annually, an executive said it's encouraged by the initial response.

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Retail Wire

JANUARY 6, 2023

U.S. beer sales, which had been largely immune to rising prices, fell after brewers raised prices in October. Constellation Brands CEO Bill Newlands said, “The consumer is overly sensitive to pricing actions. We need to be careful in balancing our growth profile and our pricing profile.”.

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Consumer 100

Retail Dive

JANUARY 6, 2023

The online retailer, which is trying to shore up its liquidity and boost its sagging stock price, also said it is “actively exploring” ways to bring in additional capital.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JANUARY 6, 2023

The U.S. economy added 223,000 jobs in December, according to a report from the Bureau of Labor Statistics. The jobs numbers exceeded the 200,000 gains expected by economists. Average hourly earnings increased by 4.6 percent over 2022.

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Retail Dive

JANUARY 6, 2023

Consumers relied on buy now, pay later, credit cards and store cards to finance their 2022 holiday spending, according to LendingTree.

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Finance Consumer 115

Retail Wire

JANUARY 6, 2023

The Federal Trade Commission has proposed a new rule that would severely limit companies’ ability to block employees from going to work for competitors. Research studies have shown that noncompete clauses, which affect 20 percent or more of workers, have held pay down for many, particularly in the middle class.

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Retail Dive

JANUARY 6, 2023

Discounts also hit record highs, which were “strong enough to sustain discretionary spending through the entire season,” according to Adobe.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

A1 Retail

JANUARY 6, 2023

The last week in December (25 Dec – 01 Jan) saw digital sales surge +26% year-on-year as shoppers swerved rail strikes and shopped the deals from home. Traffic to UK ecommerce sites on Boxing Day jumped 54.7% week-on-week, up +41% on 2021. UK online revenues on Boxing Day rose +2.27% year-on-year, representing a +14.6% increase week-on-week, as price-sensitive shoppers snapped up bargains.

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Retail Dive

JANUARY 6, 2023

The company said the cuts were enacted in an effort to refocus efforts, with 17% of corporate roles and less than 3% of retail staff impacted.

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Shopping Center

JANUARY 6, 2023

McLean, Va. — SRS National Net Lease Group has arranged the sale of Featherstone Plaza, a 46,793-square-foot shopping center located in McLean, a suburb of Washington, D.C. Andrew Fallon, Rick Fernandez and Philip Wellde of SRS arranged the $5.2 million… The post SRS Facilitates Sale of 46,793-Square-Foot Shopping Center in Northern Virginia appeared first on Shopping Center Business.

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Retail Dive

JANUARY 6, 2023

Project44 data shows how challenging conditions on Dec. 23 and Dec. 24 soured what was overall a smooth peak season for last mile delivery performance.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

VMS

JANUARY 6, 2023

As part of the 125th anniversary celebrations of the Swiss Army Knife, its parent company Victorinox (Ibach-Schwyz, Switzerland) has opened a new flagship store, at 388 Oxford St. in London’s West End. The new store’s design concept brings together the Victorinox values of quality, functionality, innovation and iconic design with refined details, according to a case study posted on the website of Dalziel & Pow (London), the project’s retail designer.

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Outdoor Shopping ATS 91

Retail Dive

JANUARY 6, 2023

The makeup brand said on Twitter that it would still be selling online and at select retail partners as it shifts strategic priorities.

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Wholesale ATS 101

VMS

JANUARY 6, 2023

Lands’ End Inc. (Dodgeville, Wis.) said it has made a series executive leadership appointments and organizational changes “to support its business objectives and strategic growth initiatives.” The changes will take effect at the start of the specialty apparel retailer’s next fiscal year, on Jan. 28, which is also when CEO-designate Andrew McLean takes over on a permanent basis from the retiring Jerome Griffith.

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Accessories Apparel Accounting Consumer 88

Retail Dive

JANUARY 6, 2023

The discount home brand is taking itself off the Nasdaq Stock Market, while the drugstore admitted it might have overblown the theft issue.

Marketing 101

Marketing 101

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

LS Retail

JANUARY 6, 2023

©iStock/Oleksandr Siedov James M. Lindsay, Council on Foreign Relations, "My sense is that China has consciously decided over the last decade or so, to try to use media power to influence politics in other countries. Can you tell me a little bit about what China has been doing, and why it's pursuing these efforts?" Joshua Kurlantzick , author of Beijing's Global Media Offensive: China’s Uneven Campaign to Influence Asia and the World: " Well, I think within the last ten years to twelve years, Ch

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Retail Dive

JANUARY 6, 2023

The service's rollout comes in the midst of the busy post-holiday returns season.

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Returns 119

Independent Retailer

JANUARY 6, 2023

Aside from exploring the city that never sleeps, there are many different perks to attending IFJAG Las Vegas. Retailers can browse over 100 manufacturers and direct importers featuring their new collections, creating the perfect opportunity to stock their stores for the upcoming spring and summer seasons! Taking place February 11-14, 2023 at the Embassy Suites Las Vegas, IFJAG (International Fashion Jewelry & Accessory Group) is bringing together premier manufacturers, designers, and importe

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Jewelry Accessories Fashion Wholesale 59

Retail Dive

JANUARY 6, 2023

The craft retailer has endured tens of millions of dollars in excess freight expenses throughout the pandemic.

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Planning 99

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience