Tue.Apr 05, 2022

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. “Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the

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Shopper behavior: The most important indicator for a retail strategy

Tokinomo

Nowadays, it’s a shopper-centric world. Unlike the 60s when customers didn’t have as many options, now, they can move from shop to shop, navigate online and purchase products from other countries. This means that retailers need to put the shopper at the center of their strategy if they want to stay on top of the competition.

Shopping 246
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FARFETCH Deepens Ties With Neiman Marcus Through $200 Million Investment

Retail TouchPoints

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. The partnership aims to simultaneously build up FARFETCH’s Luxury New Retail vision and advance NMG’s effort to expand its integrated luxury retail offerings. The companies will initially focus on re-platforming the Bergdorf Goodman website and mobile application in order to expand its global capabilities and services u

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Period underwear goes premium: How Femmze aims to disrupt femcare

Inside Retail

Rebecca Quade started her career in marketing and PR for luxury brands, so when she decided to launch her own line of period underwear, Femmze, there was no question it would be a premium product. She spent over three years sourcing the fabric (luxury stretch cotton), perfecting the fit (brief, boyleg and g-string) and establishing the right visual language and tone of voice before launching the brand online last month.

Boutique 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Survey: More Than 25% of Consumers Will Exceed 2021 Grocery Spend for Spring Holidays

Retail TouchPoints

Spring 2022 holidays will see a return closer to pre-pandemic normalcy than 2021, according to the Spring Holidays 2022 report from Information Resources, Inc. More than 25% of consumers report that they’ll exceed last year’s Easter or Passover grocery spending. Some of this spending will be generated by holiday get-togethers as consumers overall say they are more likely to meet and eat with extended family this year compared to 2021: 42% of households with children under five are likely to host

Consumer 286
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Winning Group launches online concept Andoo

Inside Retail

Australian appliance retailer Winning Group has launched a new furniture and appliances marketplace called Andoo. The website sells a curated range of bedding, furniture, home entertainment and appliances from top international and local labels including Bosch, LG, AH Beard, and Sealy. Andoo website. John Winning, CEO of Winning Group, said Andoo’s purpose is to help Australians have a worry-free and “feel-good” shopping experience for their entire home.

Shopping 242

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Kickstarter-funded fashion label creates 100 per cent recycled puffer coat

Inside Retail

Fashion startup Consequence of Change has partnered with artist Niketa Law to launch a 100 per cent recycled heated puffer coat. The coat is lined with Niketa’s piece Barambah Winds and contains four nano heating pads, along with four temperature controls and Dupont filling. According to the brand, the coat has some additional features such as an attachable bag, removable sleeves, and hidden pockets.

Fashion 240
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Ethical Commerce: How to Overcome 3 Top CSR Hurdles (With Examples)

Retail TouchPoints

When it comes to embracing ethical commerce and moving corporate social responsibility (CSR) strategies forward, Amazon Web Services (AWS) research shows that retailers and CPGs identify three primary hurdles to success. 1. Cost. Across all organization sizes and market locations in our survey, cost placed highest ( 53% ) on the list of challenges. But while financial outlays have long been an obstacle in the business world, the survey shows they’re no longer the only barrier organizations face

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US chain Duck Donuts seeks Aussie master franchisees

Inside Retail

US-based Duck Donuts is on the hunt for master franchisees to take on individual states in Australia. The franchise chain has just signed its first deal in Asia, with a Thailand operation set for a September launch, and is now looking to expand into Australia. Duck Donuts globally has about 140 units across six countries, and is in 23 US states. Marcel Portmann, responsible for the brand’s global franchise development, told Inside Franchise Business Executive at the recent Melbourne Franchising

Marketing 147
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Why You Should Respond to Customer Reviews—And How to Do It Right

Wiser

Potential customers can look up reviews for any product they may come across either online or in-store. For many, what they find in those reviews could be the deciding factor in making their purchase. It’s in your company’s best interest to ensure that these reviews are managed respectfully, as your responses help build credibility and preserve your public image.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Cisco Secure ADC and Secure ADC Multicloud: Application performance in a cloud-first world

Cisco Retail

This blog is a joint collaboration between contributors Ravi Balakrishnan and Will Zupan of Cisco , and lead author Grif Morrel , Director Business Development of Radware. As organizations digitize, applications increasingly drive productivity and the user experience, requiring networks and applications to be resilient and available at all times. Application Delivery Controllers (ADCs) are essential for secure, agile, and optimized application delivery.

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The rise of Sheike: From Sydney market stall to style authority

Inside Retail

Inside Retail : I understand Sheike is planning to expand to South Australia. When will you be opening there, and why did you decide it was the right time to do so? Sandra Kennedy: We’re planning on opening the store in the middle of this year, and we’re very excited because it’s actually our first SA store in the portfolio, and it will also be our first strip store, so our first store outside of a centre.

Marketing 130
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Why Digital Healthcare is the Critical Path Forward

Cisco Retail

Pre-pandemic, digitally enabled healthcare was progressing; we recognized the burden of disease was unsustainable and that there was a real need to shift to a preventative care model, underpinned by technology. However, the last couple of years have proven how capable technology is at aiding our pressurized health care systems, creating a sense of urgency to rapidly accelerate its integration.

ATS 137
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Healthy Mummy targets growth with new marketplace, wellness platform

Inside Retail

Family health business The Healthy Mummy is planning to rapidly expand its operations through the launch of an online marketplace and a family-focused wellness platform, which are set to drop in the next two months. The marketplace will allow Healthy Mummy customers to purchase third-party products, as well as items in new categories such as clothing and prams, while also shopping the business’ private-label offering.

Planning 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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How COPE leverages esports to inspire youth success

Cisco Retail

This blog comes to us from Shae Williams, a former software executive with IBM, who cofounded a nonprofit Coalition of Parents in Esports (COPE) in 2020 to assist parents and their children to get the most from their online gaming experiences. COPE is a 501c3 nonprofit empowering youth, parents, educators, and community leaders to use the gaming metaverse to build confidence, curiosity, community, and careers through programs and scholarships.

Planning 131
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What tech brand ASUS learnt from Covid and the global supply chain crisis

Inside Retail

To say that businesses in the last two years have had to overcome adversity and adapt would be something of an understatement. The pandemic has had a number of knock-on effects for Australia’s tech retail sector and presented a number of challenges as a consequence. From bricks-and-mortar stores being shut to skills shortages and supply chain issues, it’s certainly been an interesting time for businesses to navigate.

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SoCal workers and grocery chains avert strike

Retail Wire

Members of the United Food and Commercial Workers International Union 770 have reached a tentative agreement with grocery chains in Southern California to avert a strike. The deal includes pay increases, guaranteed hours for part-timers, stronger health benefits and a secured pension.

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QIC sells stake in Westfield Helensvale

Inside Retail

Property fund manager QIC has settled with IP General Holdings to sell its 50 per cent share of Westfield Helensvale in Queensland. The property was previously held in a joint venture with Scentre Group. The shopping centre is located in the northern corridor, 45 minutes from Brisbane’s CBD. CBRE’s head of retail capital markets Simon Rooney negotiated the deal on behalf of QIC.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Walmart disrupts gift card scam to bilk seniors out of millions

Retail Wire

Technology developed by Walmart was able to identify and then place a hold on nearly $4 million in gift cards that con artists duped elderly victims into purchasing. The retailer was praised by Department of Justice officials who said that this particular crime only represented a small fraction of the amount consumers are scammed out of every year.

Consumer 130
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Vinnies awarded for overcoming pandemic challenges

Inside Retail

Vinnies Victoria not only maintained its community support during the Covid-19 pandemic, but it also expanded its services to meet the challenge. These innovations were recognised at the 2022 Inside Retail Awards presented by CommBank. Op shops were hit doubly hard at the height of the pandemic due to restrictions on donations and retail shopping. Vinnies responded by making the most of its volunteers and a small team of paid staff to fulfil its mission – supporting people in need across the sta

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Unreal Engine and NVIDIA: From One Generation to the Next

Nvidia

Square/Enix presents the fictional city of Midgar in Final Fantasy VII Remake at a filmic level of detail. Epic’s Fortnite bathes its environments in ray-traced sunlight, simulating how light bounces in the real world. And artists at Lucasfilm revolutionized virtual production techniques in The Mandalorian, using synchronized NVIDIA RTX GPUs to drive pixels on LED walls that act as photoreal backdrops.

ATS 125
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Target opens in Times Square

Retail Dive

The store, which is 30,000 square feet, is part of the retailer's efforts to offer a variety of store sizes as it invests billions in operations.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Green Teams Achieve the Dream: NVIDIA Announces NPN Americas Partners of the Year

Nvidia

A dozen companies today received NVIDIA’s highest award for partners, recognizing their impact on AI education and adoption across such industries as education, federal, healthcare and technology. The winners of the 2021 NPN Americas Partner of the Year Awards have created a profound impact on AI by helping customers meet the demands of recommender systems , conversational AI applications, computer vision services and more.

Marketing 122
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Cisco Industrial Routers and 2G & 3G sunset

Cisco Retail

Cellular technology, evolving from 2G, 3G, 4G/LTE and now 5G, is one of the main pillars of industrial IoT networks. It enables connectivity with thousands of remote devices deployed in the field, across industries and use cases. Like any technology, cellular technology evolves over time as new releases of 3GPP specifications are developed, implemented by vendors, and adopted by services providers or private networks operators.

Planning 111
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Macy's to open $584M fulfillment center

Retail Dive

The facility, which will be located in North Carolina, will account for nearly 30% of the retailer's digital supply chain capacity when fully operational.

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itsu launches in Woking’s newly opened Victoria Place

A1 Retail

The popular healthy fast-food restaurant, itsu, has opened in Victoria Place Woking, the recently launched destination co-owned by Woking Borough Council and Moyallen Group. The brand is delivering its signature sushi, rice and noodle bowls, gyoza, ‘bao’buns’, soups, Asian salads and snacks from its new 3,300 sq ft location at 1 Mercia Walk. Creating 26 new jobs for the local community, itsu Woking provides restaurant quality cuisine with fast-food efficiency.

Location 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Bergdorf Goodman names SVPs for e-commerce, stores

Retail Dive

Cheryl Han will lead the luxury retailer's online business and customer strategy, while Melissa Xides will head store and brand operations.

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How to Leverage Proactive Cybersecurity to Drive Growth in Today’s Hybrid World

Cisco Retail

My relationship with security has evolved over the years but the core foundation remains the same – if you react to a threat, then you’re already too late. Whether it applies to protecting our country as a decorated United States Army combat veteran or securing rapidly evolving digital experiences, the leading principle is the same; a proactive stance to identify and mitigate security risks helps enterprises avoid costly consequences while protecting revenue and fostering exceptional customer e

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Nordstrom continues shakeup at Rack

Retail Dive

Geevy Thomas, who led Rack's expansion in recent years, is retiring after four decades at the retailer. Longtime executive Scott Meden is also retiring.

ATS 105
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Waffle House serves up golf shoes

Retail Wire

Waffle House has added golf shoes to its menu with the help of Adidas. The two companies have produced the Tour360 22 x Waffle House golf shoes, which will launch on the shoe company’s site on April 7. The shoes include a waffle pattern and Adidas’ three stripes.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.