Sun.Apr 10, 2022

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Inside Lorna Jane’s digital transformation

Inside Retail

Prior to the pandemic, Australian activewear brand Lorna Jane recognised it had a problem: its e-commerce experience was simply not up to par. When the brand’s website got busy, it slowed to a crawl, and when it got very busy, it crashed. Customers often complained that items they added to cart would simply disappear, or they couldn’t complete a transaction.

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Retail and Luxury Outlook by Paco Underhill

Fashion Retail

Last March, Paco Underhill was guest speaker during the Retail and Luxury Outlook organized by RBC Capital Markets. By the way, I will be speaking to RBC on the same topic in a few days. Paco Underhill is an environmental psychologist, consumer expert and best-selling author (ie Why we Buy; Call of the Mall), and … More Retail and Luxury Outlook by Paco Underhill.

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Westpac claims new online scam blocks are saving customers millions

Inside Retail

Westpac Bank says new scam detection systems monitoring offshore online transactions have saved customers more than $6 million during the past two months alone. In a trial last year, blocking selected online stores mainly selling diet pills, Westpac says it prevented more than 11,000 potential scams saving $1.2 million. Now it has expanded the program to protect Australians from many overseas retailers targeting Australians with false advertising for popular products like diet pills, supplements

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Assembly Label launches Re-Worn program, to promote circular economy

Inside Retail

Assembly Label has launched the second Re-Worn collection program, which will also be available to shop online. The collection contains 30 pieces and features basic items including denim, tees, linen pieces and knitwear from past seasons. According to the brand, all of the pieces “were returned by the previous owners through Assembly Label’s much loved Re-Worn program and have been carefully laundered and repaired.”.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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When is the right time to scale? Three indications you might be ready

Inside Retail

So, you’ve started a business from scratch and gone from wearing all the hats, to running a team and building a community of loyal customers and a healthy pipeline of demand. . But how do you know when it’s the right time to scale by bringing in new people, processes, products and systems, so that you can grow with confidence? What do we mean by scaling?

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Ikea invests US$373 million in solar park projects

Inside Retail

Ingka Group, the owner of most Ikea stores worldwide, has bought nine solar photovoltaic (PV) park projects in Germany and Spain for $373 million in its push to generate more renewable energy than it consumes. The world’s biggest furniture retailer said it was buying the projects, which would have a combined capacity of 440 megawatts, from German developer Enerparc. “The expected production … will be sufficient to cover all Ikea stores and warehouses in the two countries, making the

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“We’ve always stayed curious”: How Ikea is becoming a changemaker

Inside Retail

Ikea has come a long way from its beginnings as a big blue box out in a potato field. From its automated warehouses to its carbon positive goals for the future and new city format stores, the 80-year-old furniture giant is continuing to evolve its offering, said Tolga Öncu, Ikea’s retail operations manager at the World Retail Congress last week. Last year, the business had 660 million people enter its physical stores and 4.6 billion visitors to its online channels.

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Off-White is now letting customers pay with cryptocurrency. Here’s why

Inside Retail

Luxury streetwear label Off-White is the latest fashion brand to offer its customers payment with cryptocurrencies at its three flagship stores in Paris, Milan and London. The cryptocurrencies accepted include Bitcoin, Ether, Binance coin, XRP, Tether, and Circle’s USDC. Transactions are managed through a sophisticated digital payment system by Berlin-based technology company Lunu.