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Google has made headlines once again by announcing a significant shift to its approach to digital privacy. Rather than eliminating online cookies or offering users an opt-out option in Chrome, the tech giant has committed to maintaining cookies as a core part of its browser functionality. Since Google introduced the Privacy Sandbox initiative in 2019, the digital marketing landscape has undergone a significant transformation.
The last decade has brought dramatic changes to retail operations, where mobile applications have become crucial factors in that transformation process. The year 2025 marks a point where businesses can no longer afford to consider mobile strategy a competitive advantage because it has become the minimum requirement in modern retail. Users now make shopping decisions based on the efficiency and personal touch of their mobile experience in addition to personalised mobile shopping itself.
Imagine you’ve just had a breakthrough idea for a product that could revolutionize the market. It’s a game-changer, and you’re excited to bring it to life. But here’s the snagwhat’s stopping someone else from taking your idea and running with it? This is where securing a patent comes into play. For product manufacturers, understanding and navigating the patent process is crucial to protecting innovations and ensuring long-term success.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
DoorDash has acquired the UK-based delivery service Deliveroo for $3.9 billion. Its a big deal that will significantly expand DoorDashs global footprint, which is why it has overshadowed a second acquisition that DoorDash made at the same time the approximately $1.2 billion purchase of hospitality technology company SevenRooms. The Deliveroo deal represents a big win for DoorDash in its core business of delivery, but the SevenRooms deal is equally significant because it offers a peek at where D
Focusing on controllable factors like empathetic interactions, consistently training staff and remaining agile can make a difference and let retailers maximize their share of consumer spending.
If the Beanie Babies proved anything, its that grown-ups like toys too. And while its been 30 years since that particular line of toys caused mass hysteria, the same poignant combination of nostalgia, scarcity and playful joy continues to propel what is now known as the kidult economy. This group of adult enthusiasts accounts for as much as $9 billion in toy sales annually , with recurring favorites that include Lego , American Girl and Hello Kitty.
If the Beanie Babies proved anything, its that grown-ups like toys too. And while its been 30 years since that particular line of toys caused mass hysteria, the same poignant combination of nostalgia, scarcity and playful joy continues to propel what is now known as the kidult economy. This group of adult enthusiasts accounts for as much as $9 billion in toy sales annually , with recurring favorites that include Lego , American Girl and Hello Kitty.
Retails a tough gamewhen things go sideways, whether its a cyberattack , a server crash, or a storm knocking out power, every minute offline bleeds cash. You cant just wing it when disaster hits; without a solid plan, youre stuck scrambling, and recoverys a slog. Thats why a disaster recovery plans non-negotiable. Its not about reactingits about being ready, keeping your systems humming, your team focused, and your customers happy, no matter what curveball comes your way.
Landsec has expanded the retail offer at One New Change in the City of London with the arrival of a new Aesop concept store. The 57 sqm retail space introduces a design-led approach inspired by the principles of the circular economy, reinforcing both Landsecs and Aesops commitment to environmental sustainability in the retail sector. The stores interiors have been constructed using reclaimed materials from Aesops former head office at Long Yard.
Deliveroo has agreed to a 2.9bn takeover by US rival DoorDash. The delivery platform received an offer worth 180p-a-share at the start of last month and on Tuesday, it recommended the deal to shareholders. The takeover offer is aimed at expanding the DoorDash brand into Europe for the first time and strengthening Deliveroo’s market share amid increasing competition from UberEats and JustEat.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Florian Rotberg, Managing Director of invidis consulting and co-host of Digital Signage Summit Europe (DSSE), offers an exclusive preview of whats to come at the industrys most anticipated strategy event, taking place 21 st 23 rd May 2025 at Hilton Munich Airport. What makes DSSE stand out, and why is it such an important event for the industry? Digital Signage Summit Europe (DSSE), organised by invidis and ISE, is unique because its purpose-built for strategic exchange.
Just shy of 30 years in the trade, Sky Music has consistently invested in more digital marketing over the past five years, but had not been in a rush to get on the social advertising scene. However, its recent foray into social advertising with digital agency partner Shout Digital has delivered 5 million impressions, with Sky reporting a 30 per cent increase in online sales that is directly attributable to the campaign, delivering revenue 20 times greater than what the business spent on ads.
For the second time in the past 18 months, struggling pharmacy retailer Rite Aid has commenced Chapter 11 proceedings, and this time the retailer appears to be preparing for a sale. Rite Aid has secured commitments from some of its existing lenders for $1.94 billion in new financing which, along with cash from its operations, is expected to provide sufficient funding during the sale and court-supervised process, according to a company statement , and Rite Aid intends to divest or monetize any as
Nespresso has opened its London flagship location in Covent Garden, offering a unique haven to touch, taste and explore the wonderful world of Nespresso coffee. Located at 34 Henrietta Street, spanning 1,345 sq ft, overlooking Covent Gardens iconic West Piazza, the boutique encapsulates the Nespresso brand values whilst celebrating the beautiful architecture and history of the old bank building in the thriving heart of London.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
If you have ever tried signing up at an online casino in the UK, you know can happen – submit your ID, wait for approval, maybe send a utility bill or two. It can take hours, sometimes days. That is why casinos with no verification are catching peoples attention in the UK. They offer a faster way to start playing, without the paperwork headache.
A single IT outage doesnt just stall your systems, it stalls your sales, your service and your bottom line. For growing businesses, the cost of IT downtime can be significant and, in many cases, avoidable. According to Gartner , the average cost of IT downtime is 4,000 per minute. This figure encompasses direct revenue loss, operational disruption, remediation costs and long-term damage to customer trust.
South Australian-based private investor Taplin Group has acquired Adelaides Kurralta Village shopping centre via an off-market deal for $75.2 million. Located in Kurralta Park, about 4km west of the Adelaide CBD, the mall boasts 10,669sqm of gross lettable area and a 100 per cent occupancy rate. It is anchored by Coles and Kmart alongside 12 specialty stores, with an annual net passing income of around $3.5 million.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Co-op has warned customers of ongoing product shortages across its store network as the retailer continues to battle a sustained cyber attack that has forced it to shut down some of its delivery systems. The retailer said the attack on its systems, which began last week, has caused serious disruption to store availability, particularly in fresh categories such as fruit, vegetables, meat and dairy.
Nestl is pleased to announce the appointment of Scott Coles as the new Managing Director for Nestl Confectionery UK & Ireland, effective 1 May 2025. Scott takes over from Mark Davies, who is retiring after an impressive 34-year tenure with the company. In his new role, Scott will join the Nestl UK & Ireland leadership team, where he will spearhead Nestls efforts to expand market share and enhance value for both consumers and customers within the confectionery sector.
NEXT is set to significantly increase its presence at Bluewater , with plans to triple the size of its existing store and move into a 133,000 sq ft space previously occupied by House of Fraser. The announcement positions Bluewater as the future home of one of NEXTs largest stores in the UK, with the new location expected to open in 2026. The upcoming flagship store will feature an expanded product range, including menswear, womenswear, childrenswear, and homeware.
Following its recent debut of a 24/7 live social shopping experience on TikTok Shop , QVC is doubling down on the partnership with plans for a cross-category TikTok Shop Super Brand Day to kick off the second year of its Age of Possibility campaign. Last year, the home shopping brand unveiled the Quintessential 50 (Q50), a group of celebrities, activists and business leaders, all over the age of 50, as part of the Age of Possibility campaign to embolden and empower older women.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
The tariff decisions are driving fast change and retailers have been quick to react as consumers are already changing shopping behavior. Experts share insight on how retailers should respond.
Family Dollar will now offer its products on the Uber Eats platform, allowing shoppers to access on-demand or scheduled deliveries from more than 5,000 Family Dollar stores across the country. The discount retailer offers a wide range of everyday items including cleaning supplies, pantry staples, beauty and baby care products. To mark the launch, Uber Eats is offering 40% off orders of $30 or more (up to $25 off) with the promo code FAMILY40.
Nespresso has launched its new flagship store in London at 34 Henrietta Street, Covent Garden. Spanning 1,345 sq ft and facing the iconic West Piazza, the boutique aims to offer visitors a tactile, sensory introduction to the Nespresso coffee world within a building rich in architectural heritage. The space has been designed to guide customers through multiple zones.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
French eyewear brand bloobloom has opened a new 615 sq ft store at 41 Brushfield Street in East London’s Spitalfields, marking its seventh location in the capital. The store commenced operations on 2 May 2025, joining existing outlets in Canary Wharf, Carnaby, Covent Garden, King’s Road, Marylebone, and White City. The interior design draws inspiration from Mediterranean coastal architecture, featuring creamy stucco walls, microcement floors, rounded ceilings and arches, and sand-ton
Morrisons has appointed Lidl’s former marketing boss Claire Farrant to head up its marketing department. Farrant will join the supermarket chain in early June as group marketing director and replaces Rachel Eyre, who is leaving the business after more than four years. Farrant has spent the last two years at BP where she has been the vice president of mo bility and convenience for Europe.
In the midst of an ongoing tit-for-tat tariff war kicked off by President Donald Trump's imposition of trade barriers designed to reshore manufacturing stateside, toy companies like Mattel are now speaking out.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Half of consumers (49%) say receiving personalised offers in post-purchase tracking communications make them more likely to repeat purchase, but currently almost two thirds (63%) of UK retailers lack the ability to retarget consumers between checkout and delivery.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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