Retail TouchPoints
APRIL 27, 2023
As rival TikTok ramps up its shopping initiatives , Meta is streamlining its own commerce strategy to drive more in-platform shopping on Instagram and Facebook. A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. Previously, companies could create Shops that linked out to their own website.
Inside Retail
APRIL 27, 2023
Despite Australia being firmly into autumn, Budgy Smuggler isn’t going into hibernation until the temperature rises. Rather, the Australian swimwear company – which also has an accessory and apparel line – has big plans at home and abroad. The brand sold 100,000 swimwear products over summer – representing a 50 per cent sales increase on the previous year – and is set to open a satellite office in France next month.
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Retail TouchPoints
APRIL 27, 2023
Yahoo Advertising has teamed up with ecommerce marketing platform Pear Commerce to bring shoppable ad products to its demand-side advertising platform (DSP). Pear’s technology connects CPGs with more than 3,000 retailers, representing nearly 165,000 locations across the U.S. and Canada, to put ads for their products in front of consumers that link directly to retailer sites where the product can be purchased.
Inside Retail
APRIL 27, 2023
Coles says sales volumes improved in the third quarter despite mounting cost-of-living concerns and inflation. For the 12 weeks to March 26, group sales increased 6.5 per cent to $9.7 billion as consumer hospitality spending and increased immigration drove growth. Supermarket sales grew 7 per cent to $8.6 billion supported by an expansion of the ‘Dropped & Locked’ value campaign and the commencement of the MasterChef Cookware continuity program.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 27, 2023
Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases impact our environment. For example, most consumers today are concerned about carbon emissions, climate change and sustainability. Many worry about the environmental impact of having online purchases delivered to their homes.
Inside Retail
APRIL 27, 2023
Sustainable product marketplace Banish has launched its first physical storefront this week, tying retail, recycling and customer education together in one place. Here, we speak to Banish founder Lottie Dalziel about her vision for the store, as well as what it could mean for the future of the business. Inside Retail: Just to start with, can you talk us through what a Banish physical space looks like, and what you’re trying to achieve?
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 27, 2023
South Korea’s The Nature Holdings says it plans to expand its network of National Geographic retail stores into Australia and New Zealand this year. The news was reported by South Korean media coinciding with the opening of the first National Geographic store in China – a 120sqm space on the first floor of the bustling Hopson One shopping mall in Beijing.
Retail TouchPoints
APRIL 27, 2023
Ebay has launched the Certified by Brand program, enabling the marketplace to partner directly with luxury brands and help them scale their presence in the secondary market while offering shoppers access to a wider selection. The program will include new, certified pre-owned, limited-edition and exclusive “only on Ebay” selections from brands such as Konstantin Chaykin , Zodiac Watches and Le Vian.
Retail Dive
APRIL 27, 2023
The retailers are using their former competitor’s coupons as a temporary marketing strategy of their own.
Retail TouchPoints
APRIL 27, 2023
Blue Yonder has introduced three SaaS-based Commerce microservices, with the goal of helping retailers navigate global supply chain disruptions, demand forecasting and omnichannel ordering habits. Fulfillment Item Forecasting, Fulfillment Order Forecasting and Fulfillment Labor and Resource Forecasting were designed to enable retailers to better solve these challenges: • Fulfillment Item Forecasting aims to forecast demand based on consumers’ order specifications and aggregate the data within a
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
APRIL 27, 2023
It was in December last year that Uber Technologies Inc. and Cartken, a leading robotics company, announced a new partnership for food deliveries via six-wheeled automated robots in Miami , Florida, US. Now the service has been extended to Fairfax, Virginia too. Uber and Cartken will begin operating with select merchants at the Mosaic District, a 31-acre shopping and dining district.
Retail TouchPoints
APRIL 27, 2023
Target is rolling out its Drive Up Returns service nationwide following a successful pilot test. The retailer expects to upgrade all of its nearly 2,000 locations by the end of the summer in a bid to improve omnichannel convenience for its customers. Drive Up Returns lets shoppers return any item, including those purchased online, directly to a Target associate without leaving their car.
Inside Retail
APRIL 27, 2023
Dusk names new CEO By Dean Blake Vlad Yakubson has been named as the next CEO and managing director of specialty retailer Dusk. Yakubson’s appointment comes three months after former CEO Peter King announced he was exiting the business. He served for nine years at the helm. “Having just completed my ninth Christmas as CEO of Dusk, I believe now is the right time for someone else to take the company forward,” King said at the time.
Retail TouchPoints
APRIL 27, 2023
Streaming service Roku has partnered with Instacart to bring together viewership data and purchasing insights, allowing marketers to measure whether “streamers” are buying products on Instacart after seeing ads on the Roku platform. By matching this information with Roku’s first-party data, marketers can better quantify the impact of TV streaming advertising on product sales while keeping customer data from both parties secure.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
APRIL 27, 2023
Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2023 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.
Retail TouchPoints
APRIL 27, 2023
1-800-Flowers.com has launched the 1-800-Flowers.com MomVerse, an experience created to celebrate the amazing moms and women who make a difference in our lives. The MomVerse is a ChatGPT-powered composer that creates original, one-of-a-kind verses, including personalized poems and songs, released just in time for Mother’s Day on May 14. The MomVerse is free, simple to use and can be found on both mobile and desktop.
Inside Retail
APRIL 27, 2023
Employment provides financial benefits. However, the benefits go beyond the pay packet. It can positively impact self-esteem, confidence, emotions and well-being, providing you work in an environment that enables you to be the best. What are the warning signs that you might be in an environment that isn’t working for you and that it’s time to find the exit?
Retail Focus
APRIL 27, 2023
Sportano, a start-up digital brand, has recently launched its first physical store experience in Warsaw, designed by leading retail design agency, Dalziel & Pow. This new flagship store offers an innovative proposition that combines a showrooming experience with fast and convenient digital fulfillment, and in-store order and collect services, bringing the brand’s online and offline presence together.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
APRIL 27, 2023
Twitter was the first social media site to allow cannabis advertising. It is now further relaxing its rules for weed ads to include product photos. “Going forward, certified advertisers may feature packaged cannabis products in ad creative. They may also continue responsibly linking to their owned and operated web pages and e-commerce experiences for CBD, THC, and cannabis-related products and services.
Retail Dive
APRIL 27, 2023
The massive downsizing is part of an effort to peel away management layers and slash expenses.
Retail Wire
APRIL 27, 2023
Tyson Foods is laying off 10 percent of its corporate staff and reducing senior leadership roles by 15 percent. The leadership jobs being cut are primarily at the vice president and senior vice president levels. “This is not an easy day, and we recognize it will be difficult for our team members. While this will require time to process, these decisions are necessary to continue executing our long-term strategy and over time will make Tyson Foods stronger,” Tyson CEO Donnie King said
Retail Dive
APRIL 27, 2023
The retailer bought, and sold off, several digital natives including Bonobos and Eloquii. The team discusses what this signals about the company's game plan.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
APRIL 27, 2023
The U.S. economy grew at a 1.1 percent annual rate in the first quarter as consumers pulled back on spending in the face of inflation and higher interest rates. The gross domestic product grew around 2.2 percent yearly before the novel coronavirus pandemic.
Retail Dive
APRIL 27, 2023
The parent company of Hydro Flask and Osprey saw net sales decrease in the fourth quarter and expects continued economic pressure on consumers.
Retail Wire
APRIL 27, 2023
Puma expects sales to grow in the low- to mid-single digits in the second quarter after posting better-than-expected revenues in Q1. Puma said it should be able to normalize inventory levels, which have negatively affected margins, by midyear.
Retail Dive
APRIL 27, 2023
The company is investing in the smaller brand's growth by expanding its distribution capabilities and wholesale partners.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
APRIL 27, 2023
Buy now, pay later firms Klarna and Block say that well-meaning proposals to regulate their businesses will unduly slow the checkout process online. Klarna said that based on its modeling, it would take five minutes to check out under new UK rules compared to 30 seconds. The firms contend that the rules would focus on their operations while some big retailers and others offering BNPL services would be exempt.
RepslyBlog
APRIL 27, 2023
In today’s retail landscape, many brands are attempting to use their existing CRM software as a retail execution platform believing that this is the fastest and easiest solution. While at face value, this may seem like a quick fix to get what they need, what they are not aware of are the hurdles and challenges they’re about to face in the process.
Retail Wire
APRIL 27, 2023
Oakley’s dystopian-looking headquarters building in Southern California until recently included a small flagship store with a similar aesthetic. That has changed with a remodel that increased the store size from 1,132 square feet to 2,869. The new flagship has a warmer vibe and sits adjacent to the eyewear maker’s museum. “We felt we needed to evolve the store,” said Brian Takumi, vice president of soul and creative at Oakley.
Retail Dive
APRIL 27, 2023
In the years leading up to bankruptcy, the retailer alienated major vendors by betting on private labels, and, when that didn’t work, stock buybacks.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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