Tue.May 23, 2023

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Google Debuts New Tools to Help Brands Harness the Power of Generative AI

Retail TouchPoints

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event on May 23, 2023. Among the updates that will soon be available are a new generative AI tool to help brands create more sophisticated product imagery , and the ability for brands to have their Google product feed automatically populated from the content on their website.

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Canada Goose to launch into Australia

Inside Retail

Canada Goose is set to make a foray into Australia under a brand management agreement reached with Brand Collective. The brand will roll out retail stores this year in Melbourne and Sydney, and open an e-commerce platform, to be augmented by selected wholesale distribution. “Partnering with a world-class luxury brand like Canada Goose gives us a great sense of pride,” said Brand Collective CEO Eric Morris.

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Retail TouchPoints Reveals Latest 40 Under 40 Award Winners

Retail TouchPoints

Retail TouchPoints  and Design:Retail have unveiled the 2023 winners of the annual 40 Under 40 Awards , representing a dynamic and diverse class of executives who have contributed to industry progress. The 40 Under 40 Awards have evolved to spotlight the personal and professional accomplishments of executives across the retail industry — from store design to CX strategy, ecommerce and retail operations.

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Publix ending its GreenWise store experiment

Retail Wire

Publix has confirmed that it will rebrand its eight GreenWise Market stores under its namesake banner. “Our customers’ shopping habits have reinforced that they enjoy the attributes of a Publix GreenWise Market location, but within their traditional Publix shopping setting,” said company spokesperson Hannah Herring.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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5 Digital Marketing Trends Brands You Should Pay Attention To

Retail TouchPoints

U.S. consumers keep spending despite historically high inflation, and with so many brands vying for attention in the digital space, it’s important to stay up to date with the latest trends to remain competitive. Digital marketing is a constantly evolving field — and new trends often emerge due to changes in consumer behavior and technology. Brands that adapt quickly to these changes are more likely to be effective in their marketing efforts.

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Unpacking the “murky” data behind the luxury spending boom

Inside Retail

Is the luxury sector immune to the cost-of-living crunch? Recent research from global real estate company Colliers seems to suggest that it is. Colliers is expecting luxury retail spending in Australia to grow by 5.42 per cent annually through 2027, primarily driven by millennials, with spending on fine dining experiences poised to grow even faster.

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Eye off the ball: behind the influx of retailers breaking child labour laws

Inside Retail

Retail franchises across Victoria are facing criminal charges for breaching child employment laws, with the state regulator coming down hard on organisations that aren’t complying with the law. The spate of charges follows calls from retail bodies for the creation of national framework that applied consistent laws across the country. In recent weeks, a Red Rooster franchise in Wodonga, Victoria was hit with 355 criminal charges for – among other accusations – employing ten children under the age

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How A Very Good Job is Creating Immersive Brand Moments

Retail TouchPoints

A very good job has worked closely with some of the world’s top shows, such as “And Just Like That” and “Yellowjackets” on curating activations and experiential moments. During #RICE23, the company’s Co-founder and Head of Creative, shares her journey from Tough Mudder to The Museum of Ice Cream, and the lessons she’s learned building brand experiences across all channels.

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AI’s retail threat: ‘You’ll never go to Amazon” says Bill Gates

Inside Retail

Bill Gates, Microsoft Corp’s co-founder, says the technology race to win is the development of the top artificially intelligent agent, poised to disrupt search-engine, productivity and online shopping sites. “You’ll never go to a search site again,” he said. “You’ll never go to Amazon.” Speaking at AI Forward 2023, an event in San Francisco hosted by Goldman Sachs Group Inc and SV Angel, Gates said it would disappoint him if Microsoft were not in the running, though

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Retailers try to curtail returns

Retail Wire

Return rates in 2022 were about 14 percent higher than the year and some retailers are taking a carrot-or-stick approach to reduce the amount of unwanted merchandise they have to process. Amazon.com is warning consumers about products with high return rates and offers free returns on items dropped at preferred locations.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Chelsea in Bloom celebrates ‘My Fair Lady’

Retail Focus

Celebrating this year’s Chelsea in Bloom theme ‘Flowers on Film’, the LK Bennett Duke of York Square store has been transformed with installations reminiscent of the Audrey Hepburn classic ‘My Fair Lady’, in partnership with Royal Ascot. Bringing together the floral focuses of the film, the front window displays include “flower girl” Eliza Doolittle’s job working at the Covent Garden Flower Market, as well as her transformation to a Lady at Royal A

Marketing 147
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Start-up Samsara Eco partners with Lululemon to boost textile recycling

Inside Retail

Australian enviro-tech start-up Samsara Eco has partnered with global athletic apparel brand lululemon towards sustainability in textiles. Under this new partnership, Samsara Eco will create the world’s first infinitely recycled nylon 6,6 and polyester which will be used for lululemon’s product line. Together, the two companies will create new recycled nylon and polyester made from apparel waste, bringing to life lower-impact alternatives to important materials in the performance apparel industr

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Fed survey shows more Americans are struggling with higher prices

Retail Wire

The percentage of U.S. adults who said they were doing “at least OK financially” fell to 73 percent in 2022, down from 78 percent in 2021, according to a Federal Reserve Bank’s “Survey of Household Economics and Decisionmaking.

ATS 130
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As China opens its borders, retailers are set to benefit from tourism

Inside Retail

As of 29 April, international travellers entering China no longer need to take a PCR test, they only need to take a rapid antigen test, which they can administer themselves. The country has fully opened its borders after a three-year wait, and its residents are also making the most of it. According to China’s Ministry of Culture and Tourism , the recent Lunar New Year holidays saw 308 million domestic trips, generating almost RMB 376 billion (A$80.7 billion) in tourism revenue.

Shopping 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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TikTok sues Montana over ban

Retail Wire

TikTok has filed a federal lawsuit against Montana after the state recently passed a ban on the video-sharing app. The lawsuit claims that Montana’s measure violates the company’s First Amendment rights and that the state doesn’t have jurisdiction in the matter, which it says is the federal government’s purview.

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How Aussie gumboot brand Merry People is taking on industry giants

Inside Retail

Melbourne-based gumboot label Merry People was born in 2012 after founder Danielle Holloway found the that she couldn’t find a pair of gumboots suitable to her needs. Since then, the business’ popularity has exploded. Here, Holloway talks about her journey from the banking world to fashion, the value of the tough early days ‘doing the markets’, expansion efforts in the UK and US, Merry People’s strength in digital marketing, the challenges of balancing a business with motherhood, and

Marketing 130
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Temu’s prices undercut dollar stores

Retail Wire

Temu has become the second most downloaded app on Google Play And Apple’s app store since it launched in September. The online shopping platform, which tells consumers that its low prices enable them “to shop like a billionaire,” poses a competitive threat to online and brick-and-mortar retailers like dollar stores.

Shopping 130
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Walmart opens store-based fulfillment center in Arkansas

Retail Dive

The facility will help the retailer boost order throughput via a proprietary storage and retrieval system.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Brand looks to reinvent how people use t-paper

Retail Wire

Bambox sells bamboo toilet paper in a box rather than a roll. The company claims that its design cuts down on the amount of wasted toilet paper. “It’s stored in a square and the paper is square and it’s compressed to the maximum,” said Roy Shihor, founder of Bambox.

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Lowe’s lowers full-year guidance as DIY spending softens in Q1

Retail Dive

Despite near-term economic pressures, the home improvement chain said it has a generally positive long-term outlook.

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Lowe’s lowers its forecast as customers cut back on DIY projects

Retail Wire

Lowe’s cut its full-year forecast despite beating Wall Street’s sales and earnings expectations for the first quarter. The home improvement chain saw reduced spending on do-it-yourself projects despite lower lumber prices. CEO Marvin Ellison said he remains “optimistic about the medium-to-long term outlook for home improvement and our ability to continue to grow market share.

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R.e.m. Beauty receives investment from Sandbridge Capital

Retail Dive

The celebrity-founded makeup brand hopes to optimize its “global potential.” Ariana Grande bought back the brand's assets in February.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Workers who can do their jobs at home want to work from home

Retail Wire

About 40 percent of workers between 18 and 84 say they can do their jobs from home, according to a Washington Post/Ipsos survey. Thirty-seven percent of those would choose to work from home “all of the time” and 35 percent would do so “most of the time” if given the option.

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Simon expands in-stock product search tool to more malls

Retail Dive

Since launching Simon Search last June, the mall company has added it to 187 properties.

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Myth-busting the Path To Success

Cisco Retail

It is hard for me to believe that in 2023, we are still talking about gender equality, race, diversity and inclusion in the workplace.

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Textile recycling, reuse missing from FTC’s Green Guides, group says

Retail Dive

Companies and advocates in the textile and fashion industries are urging the Federal Trade Commission to add the issue to its ongoing workshops.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Calling All Cisco Networking Academy Alumni to Participate in New Awards Program

Cisco Retail

No achievement is too high for our alums. And we honor this fact by launching the new Cisco Networking Academy Alumni Awards. From day one, it’s been about the students and their success.

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BJ’s CIO to depart after 6 years

Retail Dive

The club retailer is losing longtime EVP and CIO Scott Kessler, effective Friday.

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Five “Don’t Miss” Highlights Coming to Cisco Live 2023 in Las Vegas

Cisco Retail

With sunny skies, and an entertainment calendar filled with music, shows, immersive experiences, Las Vegas is a great city to visit in the summer.

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Lululemon inks multiyear partnership to recycle nylon, polyester

Retail Dive

The deal with Samsara Eco marks the activewear maker’s first minority investment in a recycling company.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.