Thu.Nov 03, 2022

article thumbnail

Nordstrom Execs to Teach Product Management Skills at Morehouse College

Retail TouchPoints

Nordstrom is sponsoring and helping to launch a new Product Management course track at Atlanta-based Historically Black College and University (HBCU) Morehouse College as part of its ongoing investments in Black talent. Starting in the spring 2023 semester, Nordstrom leaders and technologists will teach and mentor students in this new Product Management track, which includes two courses: Computing Career Exploration: This one-credit course focuses on preparing students for technology careers at

article thumbnail

What the metaverse means for retail and consumer goods

Inside Retail

It seems like every day a new piece of content is published about the metaverse that defines the metaverse, projects its market size, and offers frameworks for conceptual understanding. But the big question is, What does the metaverse mean to my customers and my business? Identifying opportunities for retailers . At Microsoft, we break down the metaverse i nto three strategies: consumer, enterprise, and industrial.

Consumer 263
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bold Commerce Helps Retailers Promote Impulse Purchases for Curbside Orders

Retail TouchPoints

Bold Commerce has launched a curbside checkout feature designed to help retailers recapture the high-margin impulse purchases lost with the growth of curbside checkout, by introducing upsell and cross-sell opportunities after an order has been placed and during pickup. Curb Up seeks to re-create the experience of last-minute product discovery in the checkout area on shoppers’ mobile devices.

article thumbnail

McDonald’s to invest $130m in new restaurants and renovations

Inside Retail

McDonald’s Australia is to inject more than $130 million into opening 19 new restaurants and renovating existing stores. The fast food giant has already opened eight new stores in NSW, Queensland, and Tasmania this year and will open 11 additional stores across the country before the end of this year. Aside from opening new outlets, the company said it would also renovate over 80 of its existing stores, including improvements in the design, efficiency and functionality of the drive-thru, deliver

Kiosk 246
article thumbnail

A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

article thumbnail

David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. The planned upgrades follow soft launches of the concept earlier this year in Torrance, Calif., West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn. The revamped stores will feature a new layout designed to support one-on-one customer experiences.

article thumbnail

Dell sued over misleading consumers about the cost of add-on monitors

Inside Retail

Federal Court proceedings have been initiated against Dell Australia by The Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations about the cost of add-on monitors at checkout. The regulator has alleged that the US technology company made fraudulent representations about the prices of monitors on its website and the “potential savings” involved.

Consumer 246

More Trending

article thumbnail

“Make the change”: Ikea Australia CEO talks tuk tuks and electric vehicles

Inside Retail

Furniture company Ikea Australia is building on its commitment to be a carbon-positive retailer by the end of 2030 by investing in a number of new electric vehicles (EVs) to reduce the carbon footprint of its delivery offering. Through its partnership with last-mile delivery firm ANC, Ikea is using electric trucks, vans, and tuk tuks to help cut down its carbon emissions, and deliver a more sustainable shopping experience for customers.

Planning 246
article thumbnail

Instacart handing out company-wide bonuses after pushing back IPO

Retail Wire

Instacart in December will hand out cash bonuses companywide. The delivery service chose to distribute the bonuses in an attempt to retain staff following its decision to delay pursuing an initial public offering of the company’s stock.

130
130
article thumbnail

How Rebel is bringing elements of its immersive store concept online

Inside Retail

Australian sporting goods and apparel chain Rebel has expanded its omnichannel offering with a revamped website that aims to bring some of the experiential elements of Rebel customer experience (rCX) concept stores online. The chain, which is owned by Super Retail Group , has received two Retailer Awards for its rCX store concept, which first launched in Doncaster, Victoria, in March 2020, and had since been rolled out to 11 stores across the country.

article thumbnail

Hy-Vee is closing its stores on Thanksgiving

Retail Wire

Hy-Vee is closing all 285 of its stores on Thanksgiving Day, marking the first time in the chain’s 92-year history that it has closed on the holiday. “Thanksgiving Day is about gratitude. The last several years have been some of the most challenging our employees have experienced and this is our way of showing our appreciation for everything they do on a daily basis to serve our customers,” said Jeremy Gosch, CEO, and president of Hy-Vee.

130
130
article thumbnail

Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

article thumbnail

Westfield to launch Santa visits for the hearing impaired

Inside Retail

Shopping centre operator Westfield has launched Auslan Santa, an initiative for hearing-impaired children who use Auslan as their primary form of communication. . Auslan, the sign language used by Deaf Australians, does not use English sentence structure and has its own syntax and vocabulary. Although the language itself is much older, Trevor Johnston invented the term Auslan, an acronym for Australian Sign Language, in the early 1980s.

article thumbnail

The Latest Small Business Grants for Women and Minority Entrepreneurs

Small Biz Trends

Women and racial minorities have faced many barriers in the business world through the years. And many still face inequities today. However, there are several ongoing and one-time grant programs that aim to support these entrepreneurs throughout their journeys. Here are several opportunities that may benefit today’s women and minority entrepreneurs.

article thumbnail

What working at McDonald’s and the Ritz taught Vermillion founder Krizia Li

Inside Retail

E-commerce platform Vermillion has an ambitious goal to bring Asian lifestyle and design products to the world. Founder Krizia Li launched the business earlier this year with a business-to-business (B2B) offering, and recently went global with a direct-to-consumer (D2C) site, stocking more than 180 Asian brands across categories – from home decor to art and luxury lifestyle.

ATS 130
article thumbnail

Wayfair lost 1M customers in Q3 as revenues fell 9%

Retail Dive

The online retailer continues to lose share as it sinks deeper into the red, with its operating losses for the year already surpassing $1 billion.

124
124
article thumbnail

5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

article thumbnail

How Tmall Global is overcoming the challenges of China’s zero-Covid policy

Inside Retail

When it comes to e-commerce, nobody does it quite like Tmall Global. Back in October, the online marketplace teamed up with global real estate giant Simon and Shop Premium Outlets to bring US brands to Chinese consumers through a series of livestream shopping events. These livestream events will provide shoppers in China with a unique opportunity to virtually shop SPO’s online inventory, as well as purchase directly from participating stores located within Woodbury Common Premium Outlets, a Simo

article thumbnail

Under Armour ekes out 1.8% growth in tough apparel market

Retail Dive

Results came in better than feared as the sports apparel seller wrestles with rising inventory and a volatile economy.

Apparel 111
article thumbnail

Retail appointments of the week

Inside Retail

Former Fisher & Paykel managing director appointed new King Living chief executive. Australian furniture design brand King Living has announced David Woollcott as its new chief executive. He replaces Anna Carrabs, who stepped down after seven years in the role. Carrabs said that it had been a privilege to have been the leader of King Living, and to have worked with a team that created a platform of future growth for the company.

article thumbnail

Amazon Fashion, Snapchat partner on AR eyewear shopping lenses

Retail Dive

Snap’s Senior Vice President of Partnerships Ben Schwerin said the feature was “just the first step in our partnership.

Fashion 111
article thumbnail

Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

article thumbnail

Frasers Group nears completion of MySale acquisition

Inside Retail

Frasers Group says it has acquired 95.35 per cent of MySale’s shares with plans to delist the business from the Alternative Investment Market (AIM). In a filing with the London Stock Exchange, the company says it “owns or has received valid acceptances over 991,598,628 MySale shares” and intends to apply to cancel the admission of further shares. Once delisted, the marketplace’s shares would be significantly reduced since Frasers intends to exercise its rights to compulsorily acquire the remaini

Fashion 130
article thumbnail

How Macy’s has managed to avoid inventory glut

Retail Dive

Chief Supply Chain Officer Dennis Mullahy outlines the retailer's approach to inventory management heading into peak season.

article thumbnail

BWX becomes a victim of cyber attack, customer details shared

Inside Retail

Eco-friendly online retailer The Good Collective trading as Flora & Fauna has become the latest victim in the series of cyber attacks targeting Australian businesses. The company, which is a part of BWX’s Digital Segment, has identified a “malicious code” unlawfully inserted into the Flora & Fauna website which may have resulted in 2500 customers’ credit card numbers and expiry dates being shared with an unauthorised third party.

Checkout 130
article thumbnail

StockX lays off about 80 more employees

Retail Dive

The sneaker marketplace said the economy is a factor in laying off 80 employees, but the space is also roiled by Adidas’s move to cut ties with Ye.

111
111
article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

Change at the helm of King Living as CEO Anna Carrabs departs

Inside Retail

Anna Carrabs has stepped down as the CEO of Australian furniture retailer King Living, after seven years in the role. The Australian-owned company manufactures and sells indoor and outdoor furniture. “It has been a privilege to have been the leader of a company that has grown and prospered and to have worked with a team that has helped create the platform for the future growth of the company,” said Carrabs.

ATS 130
article thumbnail

Peloton Q1 revenue misses expectations as CEO says ‘the ship is turning’

Retail Dive

While the fitness brand reported a drop in operating expenses, revenue fell 23% year over year and it expects challenges during the holiday season.

Shipping 105
article thumbnail

Key Takeaways from our Gartner IT Symposium Sessions

Mulesoft

MuleSoft was at the Gartner IT Symposium/Xpo™ 2022 among the world’s leading brands for the tech innovation and business strategy conference of the season. This year, CIOs and IT leaders from around the globe came together in Orlando, Florida to discuss key topics like digital business acceleration, the future of work, AI, cybersecurity, and much […].

ATS 102
article thumbnail

Shoppers want to buy apparel, smartphones this holiday: NPD

Retail Dive

Clothing is one of the top items consumers plan to give as gifts, but may be susceptible to an increase in promotions.

Apparel 103
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Peloton CEO confident of turnaround despite disappointing quarter

Retail Wire

Peloton CEO Barry McCarthy sees signs of “substantial progress” being made by the exercise tech company even after it reported a $1.2 billion operating loss in the last quarter. Mr. McCarthy pointed to a right-sized labor force, higher subscription charges, a reduction in its manufacturing commitments and expanded sales channels as factors for his optimism.

100
100
article thumbnail

Jobs Report – Small Businesses Add 25,000 in October

Small Biz Trends

Small businesses added 25,000 jobs during October, according to the ADP National Employment Report released Nov. 2. Including medium and large businesses, the overall job gain nationally was 239,000. The jobs gain was 192,000 in September. The biggest gain was in leisure and hospitality, with 210,000 jobs. The biggest loss was in manufacturing jobs, where 20,000 jobs were lost. “Goods producers, which are sensitive to interest rates, are pulling back and job changers are commanding small p

article thumbnail

Aldi and Lidl are fighting Thanksgiving Day inflation

Retail Wire

Aldi has rolled out a “price rewind” special that offers select Thanksgiving Day items at the same price they were in 2019. Lidl has created a Thanksgiving meal offer that costs less than $30. “Providing amazing products at the absolute lowest prices is what we’ve always done, and we know right now that’s more important than ever,” Dave Rinaldo, president of Aldi U.S., said in a statement.

ATS 100
article thumbnail

10 Tips To Make Your Product Startup More Attractive To Venture Capitalists

Retail Bound

If you are a product startup who is looking to attract venture capitalists, there are a few things you can do to make your company more appealing. From researching your target market to having a clear vision for your product, making sure you have a solid team in place, and being prepared to sell, here are 10 tips to make your product startup more attractive to venture capitalists. 1.

article thumbnail

SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.