Retail TouchPoints

DECEMBER 3, 2021

Hip-hop entrepreneur Sean “Diddy” Combs has reportedly placed a $3.3 million bid to acquire his own fashion brand, Sean John , out of bankruptcy, according to Bloomberg. The retailer is currently 90% owned by brand management firm GBG USA through a joint venture with Combs, who sold the majority stake in 2016. Combs is now the stalking-horse bidder for Sean John; other interested buyers can submit offers until Dec. 15, 2021.

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Brand Management Fashion Management 319

Retail Focus

DECEMBER 3, 2021

Debenhams.com has opened a physical flagship Beauty destination at the iconic Manchester Arndale. Since the acquisition by the Boohoo Group at the beginning of 2021, the British e-tailer has harnessed their beloved heritage whilst rebranding their aesthetic welcoming a fresher, modern and more inclusive image overall. The launch of the Debenhams.com Beauty store, spreading across two floors and covering a total area of 7,552 sq. ft of prime retail space, will give customers the chance to experie

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Location ATS 163

Retail TouchPoints

DECEMBER 3, 2021

REI Co-op has named long-time Amazon executive Cameron Janes to its newly created position of SVP and Chief Commercial Officer. The outdoors retailer also has promoted Kelley Hall to EVP and CFO, and named Vivienne Long to SVP and Chief Marketing Officer. Cameron Janes. Janes, whose most recent position was VP, Physical Retail for Amazon, will begin his new role on Jan. 2, 2022.

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Retail Wire

DECEMBER 3, 2021

Gina Drosos, CEO of Signet Jewelers, which owns Jared, Kay and Zales, said the company had expected consumers to do their holiday shopping earlier this year and made sure it had the right merchandise and marketing plans in place to meet demand. The company’s same-store sales were up 18.9 percent in the third quarter on top of a 14 percent gain during the same period in 2020.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

DECEMBER 3, 2021

Shoe Carnival has made the first acquisition in its 43-year history with the purchase of family-owned shoe retailer Shoe Station for $67 million. Shoe Station currently has 21 locations in five Southeastern states, which Shoe Carnival will now own and operate under the Shoe Station banner. With the addition of these locations, Shoe Carnival expects to surpass 400 stores by the end of 2022.

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Location ATS Marketing 275

Retail Wire

DECEMBER 3, 2021

Walmart is extending its COVID leave policy through March 31, 2022 and offering a $150 incentive for frontline associates to get fully vaccinated. “Associates are the heart of our company, and their efforts to serve our customers and members throughout the pandemic have been truly amazing,” wrote Donna Morris, chief people officer of Walmart, in a blog post.

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Retail Wire

DECEMBER 3, 2021

Individuals looking to get vaccinated against COVID-19 in some states are finding it challenging to get appointments as the combination of increased demand and staffing shortages strain pharmacy operations.

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Cisco Retail

DECEMBER 3, 2021

Cisco is proud to be the only vendor recognized by SE Labs as Best Next Generation Firewall (NGFW) in their 2021 Annual Report. We’re honored to receive industry recognition for excellence in the network firewall market and for making security less complex, more agile, and better able to defend against today’s and tomorrow’s threats. I couldn’t be prouder of our Cisco Secure Firewall team and our amazing customers who continue to develop their network security around our firewall, and who have

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Retail Wire

DECEMBER 3, 2021

Target will open stores at 7 a.m. and close them at midnight beginning on Sunday and running through Dec. 23. Mark Schindele, chief stores officer at Target, said the retailer is making the move as part of its plans to make it “as easy as possible for guests to get all their holiday needs, on their terms.

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Planning ATS 113

Hyken

DECEMBER 3, 2021

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. He shares the four key areas that lead to elevated customer experiences while growing rapidly. In April 2021, I had the honor of becoming the chief executive officer of Xpress Global Systems (XGS), a trucking company that specializes in transporting flooring products across all 50

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Customer Experience Drop-Shipping Employee Engagement Accounting 114

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

DECEMBER 3, 2021

Walgreens Boots Alliance chief executive Roz Brewer said the company’s emphasis on primary and post-acute services is intended to keep its customers healthy and out of the healthcare system. Walgreens owns 63 percent of the VillageMD primary care clinic business and has a controlling stake in CareCentrix, a home care company.

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Retail Dive

DECEMBER 3, 2021

The department store also began the year with a leadership shakeup, doubling down on digital as it seeks to reignite growth after last year's bankruptcy.

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Department Stores 110

Retail Wire

DECEMBER 3, 2021

Macy’s has said that online sales are typically two to three times higher in markets where it has stores versus those where it has no presence. That is one of the issues the chain is mulling as it considers spinning off its e-commerce unit as a standalone business.

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Marketing 100

Retail Dive

DECEMBER 3, 2021

The 17-item collection, which will be available in the retail giant's stores and website, features products like yoga mats, dumbbells and kettlebells.

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ATS 103

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

DECEMBER 3, 2021

Large smash and grab robberies have increased this year due to a number of factors, including a lack of store security guards, challenges in prosecuting individuals involved in the crimes and the use of social media to recruit thieves to organized crime rings.

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Cisco Retail

DECEMBER 3, 2021

For two years, AppDynamics’s community impact team has collaborated with Team4Tech , a US-based nonprofit organization (NPO), to provide pro-bono service-learning projects worldwide. The team selects a new project each year and recruits a team of AppDynamics employee volunteers to work on it for 12 weeks. The diverse cross-functional team uses their professional skills while developing important leadership skills in human-centered design, communication, and reflective mindsets.

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Planning Management Marketing ATS 105

Retail Dive

DECEMBER 3, 2021

The home goods retailer is adding products from Blueland and The Laundress, while the once-ubiquitous toy retailer is entering brick and mortar again.

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Cisco Retail

DECEMBER 3, 2021

Partner IoT practices are growing substantially as IoT TAM increases Q/Q and Y/Y. The TAM for Industrial routing alone is over $1.5 Billion. The worldwide 5G and LTE router/gateway revenue over the next 5 years is expected to grow at 29% CAGR according to IDC. Cisco is focused on partner capabilities: developing skills within their sales and engineering teams, winning against the competition, educating customers about the IoT digital transformation, and growing incremental revenues.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

DECEMBER 3, 2021

The regional chain adds some $100 million in sales to a company that aims to be a multi-billion-dollar footwear retailer in the coming years.

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Retail Wire

DECEMBER 3, 2021

Burger King’s Whoppers is turning 64 and the chain is celebrating by selling the sandwich for 37 cents today and tomorrow.

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Retail Dive

DECEMBER 3, 2021

Chief Operating Officer Kecia Steelman said customers are shopping the entire assortment at the big-box retailer.

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Shopping ATS 126

VMS

DECEMBER 3, 2021

Lingerie retailer Parade (New York) opened its first physical store at 577 Broadway in SoHo, reports WWD. Founder and CEO Cami Téllez says a store was the next step for the previously online-only brand, explaining that research shows 80 percent of lingerie purchases are made in stores. “In order for us to reinvent the underwear category, we have to go offline,” said Téllez.

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Visual Merchandising Location Planning ATS 94

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

DECEMBER 3, 2021

The retailer released its "first-ever lifestyle collection," which caters to women 18 to 45 and is inspired by '70s fashion.

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Promotions Fashion 108

VMS

DECEMBER 3, 2021

Outdoor retailer REI (Sumner, Wash.) hired its first chief commercial officer and has prmoted two executives to new leadership positions, according to a press release. Cameron Janes joins the brand as Senior VP, Chief Commercial Officer, while Kelly Hall and Vivienne Long have been promoted to Executive VP, Chief Financial Officer, and Senior VP, CMO, respectively.

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Visual Merchandising Outdoor Promotions Consumer 92

Retail Dive

DECEMBER 3, 2021

More companies are taking their freight to the skies during the holidays, sacrificing the cost-effectiveness of ocean shipping.

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Shipping 110

Talking Retail

DECEMBER 3, 2021

One Stop said this week that 10,000 of its staff have now been registered as “dementia friends” to help them to better understand and assist customers suffering from the condition. The dementia friends programme is run by the Alzheimer’s Society and is intended to educate and change people’s perceptions of the debilitating illness. Dementia is. This story continues at Thousands of One Stop staff commit to helping customers with dementia.

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ATS 84

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

DECEMBER 3, 2021

Williams-Sonoma and La-Z-Boy expect continued inventory delays as factories work to ramp up production.

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VMS

DECEMBER 3, 2021

Sean “Diddy” Combs has reportedly bid $3.3 million to purchase the assets of Sean John, the fashion brand he founded, out of bankruptcy, reports Bloomberg. Brand management firm GBG USA Inc. owns 90 percent of the brand via a joint venture with Combs, according to court papers. GBG has reportedly been vetting buyers for the brand since May. Other potential buyers have until Dec. 15 to submit bids.

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Visual Merchandising Brand Management Fashion Management 82

Mulesoft

DECEMBER 3, 2021

Innovative business leaders are embracing new opportunities and tackling new challenges in the digital economy that has stemmed from systemic shifts brought on by the pandemic. From remote and hybrid work to adjustments in business strategy, the CIO and IT leadership bench have no shortage of priorities and projects they are constantly juggling. Sound familiar?

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365 Retail

DECEMBER 3, 2021

Shoppers are being urged to support small businesses as they face fresh uncertainty heading into the crucial festive trading period. Organisers of this weekend’s Small Business Saturday have called for a significant show of support and to use the annual event as a chance to recognise the contribution of independent businesses to communities during lockdown.

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Promotions Shopping Marketing ATS 69

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience