Retail TouchPoints

DECEMBER 3, 2021

The e-commerce space is becoming increasingly competitive as brands and retailers recognize the importance of an omnichannel commerce strategy. In response, retailers will need to explore other means of differentiation. A unique opportunity: promotions. This pricing strategy can encourage repeat customers to buy their favorite products sooner and take advantage of lower prices, or intrigue new shoppers to engage with an unfamiliar brand and get the better deal.

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Promotions Planning Advertising Customer Experience 288

Retail Focus

DECEMBER 3, 2021

Debenhams.com has opened a physical flagship Beauty destination at the iconic Manchester Arndale. Since the acquisition by the Boohoo Group at the beginning of 2021, the British e-tailer has harnessed their beloved heritage whilst rebranding their aesthetic welcoming a fresher, modern and more inclusive image overall. The launch of the Debenhams.com Beauty store, spreading across two floors and covering a total area of 7,552 sq. ft of prime retail space, will give customers the chance to experie

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Location ATS 163

Retail TouchPoints

DECEMBER 3, 2021

REI Co-op has named long-time Amazon executive Cameron Janes to its newly created position of SVP and Chief Commercial Officer. The outdoors retailer also has promoted Kelley Hall to EVP and CFO, and named Vivienne Long to SVP and Chief Marketing Officer. Cameron Janes. Janes, whose most recent position was VP, Physical Retail for Amazon, will begin his new role on Jan. 2, 2022.

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Outdoor Finance Promotions Marketing 287

Retail Wire

DECEMBER 3, 2021

Gina Drosos, CEO of Signet Jewelers, which owns Jared, Kay and Zales, said the company had expected consumers to do their holiday shopping earlier this year and made sure it had the right merchandise and marketing plans in place to meet demand. The company’s same-store sales were up 18.9 percent in the third quarter on top of a 14 percent gain during the same period in 2020.

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Planning Consumer Shopping Marketing 147

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

DECEMBER 3, 2021

Shoe Carnival has made the first acquisition in its 43-year history with the purchase of family-owned shoe retailer Shoe Station for $67 million. Shoe Station currently has 21 locations in five Southeastern states, which Shoe Carnival will now own and operate under the Shoe Station banner. With the addition of these locations, Shoe Carnival expects to surpass 400 stores by the end of 2022.

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Location ATS Marketing 278

Cisco Retail

DECEMBER 3, 2021

In a recent blog , Al Huger spoke about Cisco’s vision of Extended Detection and Response (XDR) ; specifically covering the breadth of definitions in the industry and clarifying Cisco’s definition of XDR: “A unified security incident detection and response platform that automatically collects and correlates data from multiple proprietary security components.”.

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Promotions Accounting Management ATS 145

Cisco Retail

DECEMBER 3, 2021

Over the last 20 years of enterprise computing, we’ve seen big changes in work environments and IT setups. At the turn of the millennium, most employees worked at headquarters or in a branch office, and most software ran from on-site servers. Networks were designed with centralized architecture, with all traffic being routed through the corporate data center over MPLS or VPN.

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Location Management ATS 145

Retail Wire

DECEMBER 3, 2021

Walmart is extending its COVID leave policy through March 31, 2022 and offering a $150 incentive for frontline associates to get fully vaccinated. “Associates are the heart of our company, and their efforts to serve our customers and members throughout the pandemic have been truly amazing,” wrote Donna Morris, chief people officer of Walmart, in a blog post.

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Cisco Retail

DECEMBER 3, 2021

Cisco is proud to be the only vendor recognized by SE Labs as Best Next Generation Firewall (NGFW) in their 2021 Annual Report. We’re honored to receive industry recognition for excellence in the network firewall market and for making security less complex, more agile, and better able to defend against today’s and tomorrow’s threats. I couldn’t be prouder of our Cisco Secure Firewall team and our amazing customers who continue to develop their network security around our firewall, and who have

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Marketing ATS 145

Retail Wire

DECEMBER 3, 2021

Individuals looking to get vaccinated against COVID-19 in some states are finding it challenging to get appointments as the combination of increased demand and staffing shortages strain pharmacy operations.

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Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Cisco Retail

DECEMBER 3, 2021

The “second half of the chessboard” parable is a fitting metaphor for the industry to which I have dedicated my career. If you’re unfamiliar with the parable, here’s the gist of it: The game of chess was introduced to a king. The king was so delighted, he offered the inventor any reward she desired. The inventor asked for a single grain of rice to be placed on the first square of the chessboard and to double the amount of rice each week, for each square on the chessboard.

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Shipping Consumer Marketing 139

Retail Dive

DECEMBER 3, 2021

Chief Operating Officer Kecia Steelman said customers are shopping the entire assortment at the big-box retailer.

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Shopping ATS 128

Hyken

DECEMBER 3, 2021

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. He shares the four key areas that lead to elevated customer experiences while growing rapidly. In April 2021, I had the honor of becoming the chief executive officer of Xpress Global Systems (XGS), a trucking company that specializes in transporting flooring products across all 50

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Customer Experience Drop-Shipping Employee Engagement Accounting 120

Retail Dive

DECEMBER 3, 2021

Williams-Sonoma and La-Z-Boy expect continued inventory delays as factories work to ramp up production.

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Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Wire

DECEMBER 3, 2021

Target will open stores at 7 a.m. and close them at midnight beginning on Sunday and running through Dec. 23. Mark Schindele, chief stores officer at Target, said the retailer is making the move as part of its plans to make it “as easy as possible for guests to get all their holiday needs, on their terms.

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Planning ATS 113

Retail Dive

DECEMBER 3, 2021

The regional chain adds some $100 million in sales to a company that aims to be a multi-billion-dollar footwear retailer in the coming years.

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VMS

DECEMBER 3, 2021

Lingerie retailer Parade (New York) opened its first physical store at 577 Broadway in SoHo, reports WWD. Founder and CEO Cami Téllez says a store was the next step for the previously online-only brand, explaining that research shows 80 percent of lingerie purchases are made in stores. “In order for us to reinvent the underwear category, we have to go offline,” said Téllez.

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Visual Merchandising Location Planning ATS 111

Retail Dive

DECEMBER 3, 2021

The 17-item collection, which will be available in the retail giant's stores and website, features products like yoga mats, dumbbells and kettlebells.

ATS 118

ATS 118

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Cisco Retail

DECEMBER 3, 2021

For two years, AppDynamics’s community impact team has collaborated with Team4Tech , a US-based nonprofit organization (NPO), to provide pro-bono service-learning projects worldwide. The team selects a new project each year and recruits a team of AppDynamics employee volunteers to work on it for 12 weeks. The diverse cross-functional team uses their professional skills while developing important leadership skills in human-centered design, communication, and reflective mindsets.

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Planning Management Marketing ATS 105

Retail Dive

DECEMBER 3, 2021

The home goods retailer is adding products from Blueland and The Laundress, while the once-ubiquitous toy retailer is entering brick and mortar again.

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Cisco Retail

DECEMBER 3, 2021

Partner IoT practices are growing substantially as IoT TAM increases Q/Q and Y/Y. The TAM for Industrial routing alone is over $1.5 Billion. The worldwide 5G and LTE router/gateway revenue over the next 5 years is expected to grow at 29% CAGR according to IDC. Cisco is focused on partner capabilities: developing skills within their sales and engineering teams, winning against the competition, educating customers about the IoT digital transformation, and growing incremental revenues.

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Outdoor Accounting Promotions Marketing 105

Retail Dive

DECEMBER 3, 2021

The department store also began the year with a leadership shakeup, doubling down on digital as it seeks to reignite growth after last year's bankruptcy.

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Department Stores 115

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

VMS

DECEMBER 3, 2021

Outdoor retailer REI (Sumner, Wash.) hired its first chief commercial officer and has prmoted two executives to new leadership positions, according to a press release. Cameron Janes joins the brand as Senior VP, Chief Commercial Officer, while Kelly Hall and Vivienne Long have been promoted to Executive VP, Chief Financial Officer, and Senior VP, CMO, respectively.

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Visual Merchandising Outdoor Promotions Consumer 105

Retail Dive

DECEMBER 3, 2021

More companies are taking their freight to the skies during the holidays, sacrificing the cost-effectiveness of ocean shipping.

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Shipping 115

VMS

DECEMBER 3, 2021

Sean “Diddy” Combs has reportedly bid $3.3 million to purchase the assets of Sean John, the fashion brand he founded, out of bankruptcy, reports Bloomberg. Brand management firm GBG USA Inc. owns 90 percent of the brand via a joint venture with Combs, according to court papers. GBG has reportedly been vetting buyers for the brand since May. Other potential buyers have until Dec. 15 to submit bids.

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Visual Merchandising Brand Management Fashion Management 104

Retail Dive

DECEMBER 3, 2021

The retailer released its "first-ever lifestyle collection," which caters to women 18 to 45 and is inspired by '70s fashion.

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Promotions Fashion 114

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Wire

DECEMBER 3, 2021

Burger King’s Whoppers is turning 64 and the chain is celebrating by selling the sandwich for 37 cents today and tomorrow.

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Mulesoft

DECEMBER 3, 2021

Innovative business leaders are embracing new opportunities and tackling new challenges in the digital economy that has stemmed from systemic shifts brought on by the pandemic. From remote and hybrid work to adjustments in business strategy, the CIO and IT leadership bench have no shortage of priorities and projects they are constantly juggling. Sound familiar?

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Retail Wire

DECEMBER 3, 2021

Walgreens Boots Alliance chief executive Roz Brewer said the company’s emphasis on primary and post-acute services is intended to keep its customers healthy and out of the healthcare system. Walgreens owns 63 percent of the VillageMD primary care clinic business and has a controlling stake in CareCentrix, a home care company.

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LS Retail

DECEMBER 3, 2021

©iStock/tupungato Gentleman Givenchy is a the newest creation by Nathalie Lorson and Olivier Cresp from House of Givenchy ; the eau de toilette is encompassed in woody floral aromatic notes, with bergamot, basil, and cardamom used to open up the fragrance. Scratch here to smell (wish we could make that happen!). For now, click here to read more.

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment