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When you think of any major retailer, you probably immediately imagine a personality, a distinct vibe, or something about the company that sets it apart in the marketplace. This branding isn’t just about appealing to customers but also is a way to attract top-notch employees as an employer. Employer branding refers to how a company showcases its culture, mission and values to potential employees, creating an appealing image that attracts quality retail talent.
The EU has launched action against marketplace giant Temu over fears it is failing to stop the sale of illegal goods. A formal investigation has been launched today (31 October) with the European Commission, with the governing body claiming it had numerous concerns Temu was breaching the new Digital Services Act (DSA). One concern raised was that the etailer, which was hit with legal action over “manipulative practices” in May, did not have sufficiently robust systems to prevent “pr
Following a Q4 that its new Chairman and CEO Brian Niccol termed “very disappointing,” Starbucks will make a number of changes designed to improve both the customer and associate experience at its cafés. The retailer is seeking to reclaim its designation as a “third place,” one where customers can linger if they want, by bringing back amenities such as serving coffee in ceramic cups and installing more comfortable seating.
Selfridges losses more than doubled in its latest annual results, despite witnessing a sales hike. Filings for Cambridge Retail Group Holding, which is owned by Central Group and Saudi Arabia’s Public Investment Fund, showed pre-tax loss hit £340m for the year to 3 February, compared to £126m losses the year prior. However, sales soared 95% to £1.6bn for the company, partly due to a rise in its finance bill including interest paid on borrowings.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Amazon may be pulling back on brick-and-mortar , but stores, at least the digital kind, are clearly still a focus for the e-tailer. Exhibit #1: Amazon’s virtual holiday shop. The new 3D immersive experience joins a host of other virtual showrooms and stores powered by Amazon Beyond , the company’s virtual shopping division. The new Virtual Holiday Shop features a selection of top holiday gifts, interactive content, cheerful music and animations to help customers find the perfect gift for everyon
The Metrocentre Partnership has announced that British fashion brand Reiss will open a new 3,933 sq ft store in Metrocentre this November, expanding the centre’s premium fashion selection. The upcoming store will feature Reiss’s collection of menswear, womenswear, and accessories, bringing a focus on timeless fashion and elevated wardrobe essentials to Metrocentre’s shoppers.
A.k.a. Brands Holding Corp. will open a Princess Polly store in New York City’s SoHo neighborhood in early 2025 as it continues to expand the Australian fashion brand’s physical footprint in the U.S. The NYC store will span approximately 8,000 square feet across two levels and feature more than 5,000 Princess Polly styles, from apparel to footwear to accessories.
A.k.a. Brands Holding Corp. will open a Princess Polly store in New York City’s SoHo neighborhood in early 2025 as it continues to expand the Australian fashion brand’s physical footprint in the U.S. The NYC store will span approximately 8,000 square feet across two levels and feature more than 5,000 Princess Polly styles, from apparel to footwear to accessories.
Boohoo has named Debenhams boss Dan Finley as its new CEO, ignoring shareholder Mike Ashley’s demands to be put at the helm of the online fashion group. Finley has served as Debenhams CEO since 2022, and was previously multichannel of JD Sports for 10 years. The exec has “deep expertise in driving the growth of online businesses,” according to Boohoo, having “delivered unprecedented digital growth” at JD Sports.
The Metrocentre Partnership has announced that fashion retailer, Reiss, has signed at Metrocentre, further demonstrating the top 5 super regional mall’s momentum in securing highly sought-after and premium brands. Reiss will open a 3,933 sq ft space in Lower Red Mall in mid-November, stocking menswear, womenswear & accessories. With a dedication to timeless fashion and wardrobe staples, Reiss will diversify the fashion offer at Metrocentre, providing customers with a more premium collection
Jo Malone London has launched an immersive holiday pop-up in Covent Garden, inviting visitors to experience “The Jo Malone London Christmas Show.” Open from 31 October to 24 November, the event offers a festive journey filled with seasonal scents, interactive games, and exclusive gifts. Set within a dazzling golden structure, the pop-up immerses visitors in a gameshow-inspired atmosphere, bringing Jo Malone London’s signature holiday storytelling to life.
Argos has released its Christmas advert for 2024, starring brand mascots Connie the doll and Trevor the dinosaur. Produced with the help of director Michael Gracey, the campaign shows how the retailer can “fulfil customers’ festive dreams no matter what they are” The advert, which goes live tonight (1 November) at 7:45pm, shows Trevor living out his dream as a rock star and performing his own cover of T-Rex’s classic hit ’20th Century Boy’ on top of a Marshall speak
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, eBay announces the launch of “Listings in Lights,” an immersive display in the heart of London that promotes private selling and lets people shop pre-loved items across luxury, fashion, home, tech, and toys, from eBay sellers across the UK.
Debenhams has released its star-studded Christmas campaign for 2024, titled “Duh, Debenhams” Depicting a light-hearted take on the typical festive frenzy, the department store’s 30 second hero advert shows the retailer as the ultimate destination to ease seasonal shopping stress. The campaign, produced by creative communications agency Exposure, encourages shoppers to question why they endure the crowds when they can enjoy a hassle-free experience at Debenhams.
Irish apparel retailer Primark is continuing its brick-and-mortar expansion in the Southwest U.S. with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec. 12, 2024 and will be the retailer’s 29 th U.S. location.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! IKEA has opened the doors to its first stand-alone restaurant on the UK high street. Shoppers in Hammersmith will now be able to visit the IKEA Restaurant to enjoy the retailer’s iconic meatballs and other affordable treats, directly on King Street.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Australian travel brand Strand has launched its flagship store in Westfield Bondi Junction. The store – whose concept will be launched in the UK soon – features products from brands including Samsonite, Antler, Nere, and Guess. It also displays designed and crafted leather handbags from Evity, Laura Jones and Aya. “Travel continues to play a key role in our wellbeing, and Strand wants to be a part of our customers’ life journey and adventures,” said Felicity McGahan, group CEO of Strand.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This Christmas, Aldi is serving up a brand-new mince pie that is sure to stir up a festive debate. Joining Aldi’s extensive mince pie lineup for 2024 is the Specially Selected Ruby Port, Fig & Cheese Puff Pastry Mince Pie (£2.59, 6 pack) — a sweet and savoury sensation that combines a traditional mince pie and a much-loved […] If you want more
Detroit — Immersive entertainment concept Cosm has signed on as the anchor tenant at Development at Cadillac Square, a 1.5 million-square-foot mixed-use project scheduled to break ground in Detroit in 2025.… The post Cosm to Anchor 1.5 Million-Square-Foot Development at Cadillac Square in Detroit appeared first on Shopping Center Business.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Ocado Group has announced the appointment of Adam Warby as an independent non-executive chair of the board. Warby has extensive executive experience in the technology sector and has held senior board leadership roles in range of international companies.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Bringing a Western twist to everyday essentials, the new Wrangler x Happy Socks collection takes inspiration from the ostentatious Western-wear of the 1960’s and 70’s for a bold and playful take on Western style.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Targeting flexitarians looking for delicious, plant-based treats to celebrate the Christmas festivities, HAPPi, is adding three new products to its oat m!lk chocolate range. Launching in time for the festive season, HAPPi is adding a brand new flavour to its range of Hot Chocolate Spoons, giving its oat m!
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Lidl has today unveiled its Christmas charitable drive, pledging £125,000 in grants to support charity partners hosting festive events across the country. This announcement coincides with the return of Lidl’s popular in-store Christmas Toy Bank, as the discounter calls on customers to donate toys and bring joy to children in need this festive season.
Kontoor Brands has reported an uplift in sales for the third quarter, driven by positive performance of the Wrangler brand. The company achieved revenue of $670 million for the quarter ended September 28, up 2 per cent year on year. US sales grew 5 per cent to $530 million, while international sales dropped 5 per cent to $141 million. Wrangler was the hero for the period with revenue up 4 per cent to $464 million, while Lee saw a 3 per cent decrease in sales to $202 million.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Black Friday is a major retail event for cash-strapped Brits facing ongoing economic uncertainty, experienced through expensive bills, high mortgage rates and major Christmas expense on the way. But over the years, consumers have lost confidence with more than half (57%) saying they feel sceptical about discounts offered during Black Friday.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As eco-consciousness continues to grow, consumers are urging retailers and brands to further evolve. A new study by product intelligence platform, Vypr has highlighted four pivotal strategies that retailers and brands need to adopt to align with the values of Gen Z and Millennial shoppers: committing to reducing food waste; introducing refill stations; e
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Veganuary, the global organisation encouraging people to try vegan in January and beyond, is calling on restaurants to improve their plant-based offerings ahead of its 2025 campaign. With just two months to go until Veganuary 2025 begins, now is the time for businesses to get on board.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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