Retail TouchPoints
APRIL 20, 2023
Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. The invite-only program requires at least six store visits a year and a “spend threshold in the six figures ,” according to Harper’s Bazaar.
Inside Retail
APRIL 20, 2023
Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2023 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.
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Retail TouchPoints
APRIL 20, 2023
Where will the next great international business opportunity appear? The somewhat unlikely locations are eight rapidly growing countries that are currently off of most retailers’ radar: Bangladesh, Egypt, Ethiopia, India, Indonesia, Kenya, Nigeria and the Philippines. These markets offer a level playing field where digital commerce is everything, most major players are relative unknowns and companies will need to develop new strategies to succeed, according to The Next Billion Consumers: A Fast
Inside Retail
APRIL 20, 2023
From Spanx’s Sara Blakely to Glossier’s Emily Weiss, some of the most successful female founders in retail today struggled to raise funds in their early days because the majority-male panels they were pitching simply didn’t ‘get’ their business or target markets. It’s a sadly common story. In 2022, companies founded solely by women received less than 3 per cent of all venture capital funding in the US, and less than 1 per cent in Europe, Pitchbook found.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
APRIL 20, 2023
In the age of commerce media, closed-loop measurement (CLM) has emerged as a powerful tool for marketers and retailers looking to engage with consumers across the open web. By providing valuable insights into the effectiveness of marketing campaigns and customer engagement strategies, CLM enables brands to optimize their online presence, drive sales and continually grow market share.
Inside Retail
APRIL 20, 2023
The Body Shop CEO stepping down By Dean Blake The Body Shop’s CEO, David Boynton, is leaving the role after five years at the top of the business. Cosmetics Business reports that Boynton’s exit comes at a difficult time for the business, which posted its fourth consecutive quarter of declining sales in March, and cut its leadership team by 25 per cent while making 12 per cent of its staff redundant in February.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 20, 2023
Irene Falcone, the founder of non-alcoholic drinks venture Sans Drinks and online beauty marketplace Nourished Life, is launching a new business. Kind of. It’s more that she’s going back to “what [she] does best”. Before Mother’s Day, 14 May, Falcone has plans to launch her own small-scale organic beauty marketplace, titled Sans World, which will serve to fill the gap the declining Nourished Life has left behind.
Retail TouchPoints
APRIL 20, 2023
Amazon has launched the Anti-Counterfeiting Exchange (ACX), a collaborative platform that allows retailers to share information about confirmed counterfeiters in order to make it more difficult for them to move among different stores. The hope is that by sharing information about known counterfeiters, ACX participants can identify and stop perpetrators more quickly.
Retail Focus
APRIL 20, 2023
Akeneo , the product experience company, is pleased to announce that it has been recognised by Ventana Research , an independent market research and technology advisory services firm, as a Value Index Leader in the 2023 Product Experience Management (PXM) Value Index. The PXM Value Index is a measure of a vendor’s ability to fulfil a buyer’s PXM needs using their software.
Retail TouchPoints
APRIL 20, 2023
Ikea will invest more than $2.2 billion in its U.S. omnichannel growth strategy over the next three years — the largest investment the retailer has made in nearly four decades of operating in the country. Plans include opening new stores, strengthening its fulfillment network and enhancing its regional product offerings to better reflect the needs of customers in different parts of the country.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
APRIL 20, 2023
Twitter’s previous policy prohibited “repeated slurs, tropes or other content that intends to degrade or reinforce negative or harmful stereotypes about a protected category. This includes targeted misgendering or deadnaming of transgender individuals.” The social media company has removed the protection for transgender individuals in its updated policy, according to the Wayback Machine.
Retail TouchPoints
APRIL 20, 2023
Immersive 3D virtual store platform Obsess has launched AVA by Obsess, a self-serve solution designed to enable brand teams to build and customize virtual stores themselves. The content management system (CMS) leverages proprietary 3D editing and rendering technology with the goal of making it easy to add and place products, embed rich media content and customize merchandising and styling in virtual stores.
Retail Wire
APRIL 20, 2023
Amazon.com has launched its Anti-Counterfeiting Exchange (ACX) to identify and track counterfeit goods sold on its marketplace. “We think it is critical to share information about confirmed counterfeiters to help the entire industry stop these criminals earlier,” said Dharmesh Mehta, Amazon’s vice president of selling partner services.
Retail Dive
APRIL 20, 2023
The struggling home goods retailer has been pulling all kinds of levers, leaving many to wonder why it hasn’t sought Chapter 11 protection by now.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
APRIL 20, 2023
IKEA will invest $2.2 billion over the next three years to open 17 new stores and pickup locations to drive omnichannel sales for the long haul. The investment is the biggest that IKEA has made since entering the U.S. market almost four decades ago.
Retail Dive
APRIL 20, 2023
The outdoor retailer saw expenses surge as it beefed up membership benefits and increased employee pay last year.
Retail Times
APRIL 20, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pets at Home, the UK’s leading pet care business, has today (20th April) announced a relaunch of its brand with a new identity and advertising campaign that brings together all elements of its business and celebrates the nation’s love of pets.
Retail Dive
APRIL 20, 2023
The investment, which is the retailer’s largest in the past four decades, will be used to open locations and strengthen its fulfillment network.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
APRIL 20, 2023
April 20 is for legal weed companies what Cinco de Mayo is for Mexican beers. Cannabis in all its forms is expected to set a one-day sales record today in the 21 states and Washington, D.C., where adults can purchase it without fear of arrest. “We’ll probably see two-and-a-half times the normal Thursday sales … we’ve been upping our production in anticipation of record sales,” said Nick Rinella, CEO of Hippos, which operates recreational and medicinal dispensaries in Miss
Retail Dive
APRIL 20, 2023
The company is in technical default on certain debts, but CEO Hil Davis says the business is “different now than it was in 2022.
Retail Wire
APRIL 20, 2023
WH Smith posted better-than-expected profits for the first six months of its fiscal year. The company’s $56.01 million pretax profit was above the $53.28 million expected by analysts.
Retail Dive
APRIL 20, 2023
Made in collaboration with sustainable materials company Geno, the products have the same lightweight feel as its other apparel, the company said.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
APRIL 20, 2023
A federal court has ruled in favor of a former Amazon Flex driver suing the company for violating the California Invasion of Privacy Act and the Federal Wiretap Act. Amazon sought to have the case go before an arbiter. It is accused of monitoring a Facebook group of Flex drivers, who shared their experiences on the job. “Amazon’s alleged misconduct existed independently of the contract and therefore fell outside the scope of the arbitration provision in the 2016 TOS [terms of service].
Retail Dive
APRIL 20, 2023
The retailer is in expansion mode once more, touting “continued strong growth for the first time in over a decade.
Retail Wire
APRIL 20, 2023
A multiyear remodel of Tiffany’s Fifth Avenue flagship store in New York City took nearly four years. “We asked ourselves lots of questions going into this,” Tiffany CEO Anthony Ledru said. “Are we going to change the feel? Do we respect tradition? We decided to do both.
Cisco Retail
APRIL 20, 2023
Hybrid work is here to stay. According to the 2022 Cisco Global Hybrid Work Study, more than 90% of respondents will work remotely at least part time in the future.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
APRIL 20, 2023
Bed Bath & Beyond may file for bankruptcy as early as this weekend. The retailer recently said it would sell shares to raise $300 million, which it said it would need to avert Chapter 11.
Cisco Retail
APRIL 20, 2023
The Transformational Tech series highlights Cisco’s grant recipients that use technology to help transform the lives of individuals and communities.
Retail Bound
APRIL 20, 2023
I get it. You have dreams of going big. Well, if you make a physical consumer product, that means you need to get into retail. The trouble is, getting into retail is hard. Retailers are specific beasts and the retail sales environment is very different from where most companies begin their journey these days. Smart startups and scaleups understand that making a physical product and running a successful crowdfunding campaign or driving DTC sales are only the beginning.
Cisco Retail
APRIL 20, 2023
With the increasing complexity of Enterprise networks, there is a need for self-correcting and self-healing mechanisms that learn, predict, and plan.
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