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EuroShop 2023 is set to be more important than ever as the global retail industry looks to recover from the effects of the pandemic. Taking place in Düsseldorf from 26 February to 2 March, EuroShop will provide a platform for over 1,700 exhibitors from 56 nations to showcase their latest developments and innovations in the retail industry. EuroShop will showcase innovative solutions from exhibitors designed to help retailers adapt to the changing customer habits and needs.
JCPenney has appointed Keith Melker as its new Chief Strategy and Transformation Officer. Key areas of focus will include driving profitable consumer traffic, enhancing inventory management, further advancing digital growth and evolving the value delivery model. Keith Melker Melker’s most recent position was CEO of Wehner Multifamily, a Texas-based property management company.
For more than 10 years, Eloise Monaghan and Florian Semanaz had a successful creative partnership at Honey Birdette, designing the products and experiential retail stores that helped turn the luxury lingerie label into a powerhouse brand, which Playboy bought for $443 million in 2021. Now, less than a year after exiting the business , they have reunited and are looking to take a big bite out of the US$150 billion global pet care industry with the launch of Sgt Puppa, a fashion and lifestyle bra
Trader Joe’s is challenging the formation of a union at a Louisville, Ky. store, according to documents filed with the National Labor Relations Board (NLRB). Workers at the store voted 48-36 to join Trader Joe’s United, the independent union of Trader Joe’s workers formed last year , but the retailer has reportedly claimed that the union supporters created “an atmosphere of fear and coercion and interfered with the laboratory conditions necessary to conduct a free and fair election that compromi
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
If I had to sum JB Hi-Fi up in five points, I would say the following: $9.23 billion in sales 200 stores Australia’s seventh-strongest brand 7,000 team members Handwritten signs There’s seemingly an odd one out on that list. But it has helped JB Hi-Fi build a distinctive, highly successful and well-loved brand. Yep, it’s handwritten signs. At face value, handwritten signs feel like cost-cutting.
So far, 2023’s business outlook has been marked by uncertainty: Will a recession hit, and if so, how severe will it be? What will the Fed’s next move be? How will consumers and markets respond? While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. Instead of preemptively cutting back, many are planning to spend more this year.
For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. What does this mean today? A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. According to Commbox , 90 percent of consumers use multiple channels when making purchases. Furthermore, 75 percent of consumers say that they now expect to be interacted with across multiple channels, be it by phone, email, social media, or in person.
For most retailers, the ultimate goal is creating a seamless shopping experience for consumers. What does this mean today? A shopping experience that spans channels, allowing customers to engage with a brand online, in-store, and in between. According to Commbox , 90 percent of consumers use multiple channels when making purchases. Furthermore, 75 percent of consumers say that they now expect to be interacted with across multiple channels, be it by phone, email, social media, or in person.
Amazon has paused expansion of its Amazon Fresh supermarkets and Amazon Go checkout-free convenience stores, CEO Andy Jassy told investors on an earnings call. The ecommerce giant is searching for a “format that we think resonates with customers,” with “differentiation and economic value that we like.” Despite this temporary setback, Jassy expects the company to find what it’s looking for in 2023.
Venchi began its chocolate-making journey back in 1878. Nearly 150 years later, it has more than 135 stores, dubbed ‘ChocoGelaterias’, where customers can taste its Italian gelato, freshly made everyday, and discover the latest chocolate recipes made with natural ingredients. It also operates five e-commerce websites in Europe, US, China, Indonesia and Japan, more than 8000 wholesale locations and a range of corporate gifting initiatives, and it’s looking to further accelerate its global e
kate spade new york has partnered with ThredUP to launch the “Pre-Loved” resale program as part of its 30th anniversary push and amid broader initiatives to encourage customers to embrace more circular shopping habits. kate spade new york customers can now shop secondhand products directly through katespade.thredup.com and resell select fashion items from any eligible brand for kate spade shopping credit.
Australian-listed global luxury online retailer Cettire has revealed an “exceptional half” for the business as it continues to grow rapidly while delivering significant profitability. For the six months to December 31, sales grew 65 per cent to $187.7 million while tax-paid profit reached $8 million. And demand remained strong through January when sales increased by more than 80 per cent year on year.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Successful retailers have put a lot of effort over the years into understanding their customers’ buying personas. They know that their customers are not monolithic. By catering to their unique characteristics during the buying process, retailers maximize revenue and customer loyalty. Unfortunately, when it comes to home delivery, most retailers treat customers monolithically and miss the opportunity to use delivery persona concepts that can lower delivery costs, increase revenue and improve cust
For the next month or so, Vicinity Centres is rebranding Sydney’s iconic Queen Victoria Building in honour of the upcoming WorldPride festival. The retail centre will be renamed each week to reflect five powerful people in the Australian LGBTQI+ community: Ken Davis, who convened the Gay Solidarity Group in 1978 and helped kick off Australia’s first Mardi Gras; Independent Sydney MP Alex Greenwich and ally Janine Middleton AM, who co-chaired Australian Equality and fought for marriage equality;
Akeneo , the global leader in product experience management (PXM) and product information management, announced that its Akeneo Product Information Management (PIM) solution is now available on SAP® Store , the online marketplace for SAP and partner offerings. Akeneo PIM, which helps improve product content contextualization and simplifies catalogue management serving multiple channels and geographies through a flexible and intuitive platform, is built on the SAP Business Technology Platform
In today’s fast-paced world, convenience is the key in retail, which includes giving customers the option to shop online, collect, and return their orders in-store. Enter Groundfloor C lick -and-Collect lockers. These innovative solutions are quickly gaining popularity in the retail environment and for good reason. Using technology to improve customer experience Groundfloor Click -and-Collect lockers offer customers a convenient and efficient way to pick up their online orders.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Nestlé CEO Mark Schneider said the consumer packaged goods giant will continue to raise prices in 2023 to offset higher production costs that it has not yet fully passed on to consumers.
Australian buy now, pay later (BNPL) player Openpay has fallen into receivership, becoming the first major local player to buckle in 2023. On Monday, restructuring firm McGrathNicols announced it was tapped to handle Openpay’s operations, with Barry Kogan, Jonathan Henry, and Rob Smith appointed as joint receivers and managers. The trio will “work closely with Openpay’s employees, merchants, and customers to urgently determine the strategy for the business,” the firm said in a statement.
Dollar stores have increased their emphasis on consumables in recent years, and consumers looking to stretch their food dollars are increasingly shopping at Dollar General and Family Dollar. More than 20 percent of consumers currently buy groceries in dollar stores, according to Foresight.
In a widely anticipated move, The Reserve Bank raised the official cash rate by another 25 basis points today, taking the rate to 3.35 per cent – the highest in a decade and the ninth successive monthly increase. Experts say January’s retail sales data will help determine whether another rate rise will follow at the same time next month. However at least one finance industry spokesperson said the sector is already preparing for a reduction in interest rates on the horizon.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
The Federal Trade Commission is working on a potential suit against Amazon.com that would single out business practices of the retail and technology giant as being anticompetitive. Amazon has not yet had late stage meetings with the FTC to address specific charges ahead of the agency filing charges.
Australian-listed global luxury online retailer Cettire has revealed an “exceptional half” for the business as it continues to grow rapidly while delivering significant profitability. For the six months to December 31, sales grew 65 per cent to $187.7 million while tax-paid profit reached $8 million. And demand remained strong through January when sales increased by more than 80 per cent year on year.
Akeneo , the global leader in product experience management (PXM) and product information management, announced that its Akeneo Product Information Management (PIM) solution is now available on SAP® Store , the online marketplace for SAP and partner offerings. Akeneo PIM, which helps improve product content contextualization and simplifies catalogue management serving multiple channels and geographies through a flexible and intuitive platform, is built on the SAP Business Technology Platform
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Top Takeaways: Continuous improvement means identifying friction points and reaching out to every department involved in the process to develop a plan to correct the issue and keep it from happening in the future. Look at the entire customer journey to determine the possible friction points and proactively make it better behind the scenes to create a seamless customer experience.
Amazon.com’s new $5-a-month prescription drug plan is centered on generics. Mark Cuban’s Cost Plus Drug Co. is also focused on the sale of generics and cuts out middlemen suppliers who drive up the cost of these drugs.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retailers are actively pushing product vendors to lower their prices, although it’s not clear if they will pass those decreases along, should they be successful. Many consumers will view stable prices as a win in the fight against inflation.
Cracker Barrel said it will give away free meals for a year to up to five lucky couples who get engaged in its restaurants this Valentine’s Day. Those not intending to pop the question can get a free dessert with the purchase of two entrees.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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