Retail TouchPoints
MARCH 31, 2023
When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now, 12 years later, the similarly meteoric rise of apps like Shein and Temu has proven there’s still demand for Wish’s original proposition.
Inside Retail
MARCH 31, 2023
Online bidding platform Ineda, has released an updated version of its marketplace, offering consumers somewhere to offer manufacturers and retailers a bid on electronics and appliances. According to Ineda, the new Marketplace is created to bring a “people’s market” to assist Australian consumers in saving hundreds – or even thousands – of dollars on daily purchases including appliances, white goods, and other items.
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Retail TouchPoints
MARCH 31, 2023
Amazon associates at a UK warehouse reportedly plan to strike for six days in April in a dispute over pay, according to Reuters. Additionally, the retailer is reportedly facing a $1 billion class action lawsuit that claims its Buy Box has been used to direct sales to its own products rather than help shoppers find the best deal, according to CNBC. The GMB trade union has announced that more than 560 workers in Coventry will walk out from April 16 through 18, then again from April 21 through 23,
Retail Focus
MARCH 31, 2023
Street-fashion retailer size? is opening three new concept stores across the Midlands on Monday 3 rd April. These three new stores represent the expansion of size? following successful store openings in Liverpool and Stockholm in 2022, which align with the retailer’s design direction of paying homage to the history and architecture of the local areas.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 31, 2023
Sephora plans to begin selling its beauty products on online footwear site Zappos , according to the Business of Fashion , which cites a webinar in which Sephora executives spoke about the new partnership. Neither Sephora nor Zappos has yet released a formal announcement about the deal. Zappos has been steadily expanding beyond its footwear roots into fashion and accessories for several years, but beauty remains relatively untouched by the Amazon-owned ecommerce platform.
Retail Focus
MARCH 31, 2023
Polestar, the electric car manufacturer, has agreed to lease a 2,495 sq ft unit on a 10-year lease at Cribbs Mall, Bristol. The site will be its first in the South West and its fifth in the UK, as it seeks to continue its expansion and encourage more people to choose electric vehicles. The new Polestar showroom, named Polestar Cribbs, will feature its range of electric cars including the sports car/grand tourer Polestar 1, the compact executive car Polestar 2 and the recently launched mid-size l
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MARCH 31, 2023
Food prices are going up at ballparks across America, according to Sodexo Live CEO Belinda Oakley. “It doesn’t matter what industry you’re in, everybody is noticing prices going up, and scarcity being an issue in certain product lines,” she said. “Of course, we were no exception to that.
Retail TouchPoints
MARCH 31, 2023
As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024, luxury resale platform The RealReal has revamped its seller experience. Called “RealService,” the enhanced concierge-style service offers sellers a more personalized experience that is, in part, a bid by the platform to secure more high-value inventory.
Retail Wire
MARCH 31, 2023
Kroger remains committed to opening automated warehouses with Ocado even though it has only opened or planned 16 of the 20 it said it planned to open. “They expect to have loads of these warehouses. But when you do something new, you need to make it work really well before you scale it up massively,” said Ocado CEO Tim Steiner.
Retail TouchPoints
MARCH 31, 2023
True Religion has partnered with Aurorae Group, owner of Evisu Group , for its long-planned expansion into China. Key elements include opening 65 freestanding and shop-in-shop stores by 2026 and offering its jeans and sportswear on China’s major ecommerce marketplaces. A license agreement with Aurorae Group will cover both existing products and new ones developed specifically for the Chinese market, which is expected to represent 10% of True Religion’s global brand volume by 2026.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Wire
MARCH 31, 2023
Shareholders at Starbucks’ Annual Meeting voted to approve a proposal to have the board “commission and oversee an independent, third-party assessment of Starbucks’ adherence to its stated commitment to workers’ freedom of association and collective bargaining rights.” The proposal is non-binding but could spur repercussions from shareholders should the board choose to ignore it. “I think it’s pretty clear at this point that a majority of Starbucks inves
Retail Focus
MARCH 31, 2023
Luxury goods brand Swaine has opened its largest store on New Bond Street , marking its most significant rebrand in 273 years. The new flagship store, spanning 7,000 square feet, boasts a ground floor and mezzanine level, showcasing Swaine’s extensive range of men’s and women’s leather goods and luggage, Herbert Johnson hats, and Brigg umbrellas. The 19th-century building is designed by architectural firms Malherbe Paris and Atelier Architecture and Design, with a “Rain Room” displaying Swaine’s
Retail Dive
MARCH 31, 2023
The industry was impacted by increased macroeconomic pressures, but PitchBook found growth opportunities in buy now, pay later and re-commerce.
Retail Wire
MARCH 31, 2023
Popeyes has added $1.79 strawberry biscuits to the menu with price breaks for two ($2.99) and three ($5.39). “The perfect combination of our classic, buttery biscuits and the flavor of ripe, fruity strawberries, Strawberry Biscuits offer a delicious touch of sweetness to any meal,” said Amy Alarcon, Popeyes’ president of culinary innovation.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
MARCH 31, 2023
The partnership builds on last year’s apparel collection from the two Authentic Brands Group-owned entities, as both seek to burnish their brands.
Retail Wire
MARCH 31, 2023
U.S. advertising revenues are expected to grow 3.4 percent to $326 billion this year, according to Magna, which expects buying to pick up during the second half of 2023. “We were always expecting more slowdown in ’23 with tepid macroeconomic expectations. Now, three months later, we see that the economic signals are actually not so bad—and some of them are improved if we compare to three months ago,” said Vincent Létang, executive vice president of Magna and author of the report.
Retail Dive
MARCH 31, 2023
The retailer terminated an earlier deal with Hudson Bay Capital Management that sought to raise over $1 billion.
Retail Wire
MARCH 31, 2023
The Labor Department last week said that 72.5 percent of businesses reported that their employees rarely or never worked remotely last year, nearing the pre-pandemic level of 76.7 percent. Other research, however, shows that more Americans are working from home on a full- or part-time basis. “I see this survey as an outlier and not the most reliable measure,” said Adam Ozimek, chief economist of the Economic Innovation Group.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
MARCH 31, 2023
Julia Fitzgerald is taking on the role after the company delivered its most profitable year in its history.
Retail Wire
MARCH 31, 2023
A British court ruled that Ocado did not infringe on two of AutoStore’s warehouse technology patents. AutoStore initially claimed in 2020 that Ocado infringed on six patents. Four of those were invalidated or withdrawn before the London case. “Our fulfillment centres can freely operate in light of this judgment,” said an Ocado spokesperson.
Retail Dive
MARCH 31, 2023
As part of the deal, Curry’s influence at the brand will now expand to include golf, women’s, youth and sportstyle categories.
Retail Wire
MARCH 31, 2023
Bed Bath & Beyond’s shares are currently selling for 80 cents apiece. The retailer says it needs to raise $300 million in a stock sale to avoid filing for bankruptcy. Bed Bath & Beyond says it will repay its credit facility and buy merchandise to sell in its stores if it successfully raises the funds it needs.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
MARCH 31, 2023
The closures will allow the pet goods retailer to flow more order volume through its newer, automated facilities, its CEO said.
Shopify
MARCH 31, 2023
From inventory management to payment processing, retail software can help you optimize every aspect of your business.
Retail Dive
MARCH 31, 2023
An initial verison of a BNPL service was introduced by Apple, while Walmart+ members get early access to the cookie brand’s new Blackout Cake flavor.
LS Retail
MARCH 31, 2023
©iStock/AvigatorPhotographer Eswar Prasad, a professor of trade policy at Cornell University’s Dyson School and the author of, most recently, The Future of Money, pens an essay for Foreign Policy on how the world will regret its retreat from globalization. As countries retreat from globalization and begin to look increasingly inward, there could be wide-ranging implications for both economic and geopolitical stability.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
MARCH 31, 2023
The DTC brand is deepening its ties in the sport by bringing on Mackenzie Hughes, Sepp Straka, Austin Cook, Max McGreevy and Harrison Endycott.
Independent Retailer
MARCH 31, 2023
Wholesale pet products are an expanding market. There are a growing number of pet parents spending thousands of dollars every year. Now that the economy is turning around, people are spending more money on pets than ever. People are waiting longer and longer to have children due to changing culture and greater economic pressure. Pets are filling the gap and becoming a necessity for many people.
Retail Times
MARCH 31, 2023
Producing visual content to sell and market products takes time, effort, and planning, especially when it involves traditional photo shoots. Brands and retailers today must be active on many channels to stay competitive, making content even more important. Companies must find solutions that work across all media types to keep up E.
Hyken
MARCH 31, 2023
This week, we feature an article by Josh Centers, a Business Journalist at TextExpander , a platform that empowers teams and individuals to save time and eliminate repetitive typing with just a few keystrokes. He shares the challenges that customer service representatives face and how companies can overcome them. Good customer service is something we cherish.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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