Retail TouchPoints

FEBRUARY 5, 2021

Walmart unveiled plans to deploy a display self-serve platform that will enable partners to activate and manage their display campaigns with the help of automation. The move follows the late January announcement that it was renaming its media business Walmart Connect , placing a greater emphasis on in-store omnichannel experiences. Launching later this year, the platform will “deliver the same omnichannel impact but with additional speed, control and convenience,” wrote Janey Whiteside, Chief Cu

Advertising 295

Advertising Returns Planning Management 295

Nelson Blackley

FEBRUARY 5, 2021

Much of the media coverage over the past ten days or so, following the inevitable but slow demise of both Debenhams and Topshop stores, is the most recent reminder of an unusual social phenomenon (but which has surfaced on regular occasions over the past couple of decades). It has reignited what I can only describe as the UK national ‘collective nostalgia’ for retail brands that are either long gone or rapidly disappearing from the UK’s town and city centres – or as many inaccurately, desc

Shopping 40

Shopping ATS 40

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays.

Payment Services 233

Payment Services Returns Specialty Retailers Promotions 233

Retail TouchPoints

FEBRUARY 5, 2021

California online grocery delivery service Good Eggs has received $100 million in new funding and appointed former Walgreens Boots Alliance executive Vineet Mehra as Chief Growth and Customer Experience Officer. The online marketplace has made a name for itself in the San Francisco Bay Area for its delivery of fresh local produce within 48 hours of harvest.

Customer Experience 173

Customer Experience Marketing Planning ATS 173

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Management

Retail TouchPoints

FEBRUARY 5, 2021

Family Dollar will offer nationwide same-day delivery from more than 6,000 stores through a partnership with Instacart. The expansion builds on the companies’ 275 -store pilot that initially launched in late 2020. Family Dollar shoppers will be able to choose from an assortment of household goods, pantry and baby essentials, electronics, office and school supplies, personal care items and more, with delivery times as fast as one hour.

ATS 162

ATS Fulfillment 162

Retail TouchPoints

FEBRUARY 5, 2021

Hudson’s Bay is planning expand its TheBay.com website to include a third-party marketplace, as part of its “digital-first strategic evolution,” the company said in a statement. Hudson’s Bay has put out a call for vendors in the apparel , home , beauty and accessories categories to join the new platform, which is set to launch this year, and said it would consider sellers in other categories as well.

Beauty and Health 147

Beauty and Health Department Stores Accessories Apparel 147