Retail Dive
NOVEMBER 15, 2023
Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.
Inside Retail
NOVEMBER 15, 2023
Officeworks has partnered with Recycle Mate to raise awareness of the school and office supplies retailer as a key destination for e-waste recycling. Recycle Mate’s flagship app allows users to search location-specific disposal advice for a specific product. With the partnership, all 169 Officeworks stores nationwide will be offered to those seeking to recycle computers, laptops, printers, ink cartridges, pens, and markers and other tech accessories through its free Bring it Back Program. “
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Retail Focus
NOVEMBER 15, 2023
Marks & Spencer has today (Wednesday 15th November) officially opened its new store in Lakeside – one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual. The new 97,000 sq ft store offers local shoppers a fresh market-style Foodhall, as well as spacious new Clothing, Home & Beauty departments, alongside a 140-seat M&S Café.
Inside Retail
NOVEMBER 15, 2023
Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. The report highlights the range of concerns worrying farmers such as rising production costs, labour issues, and weather conditions. Of particular concern though is produce rejection by supermarkets, with 25 per cent of small farmers and 32 per cent of larger farmers citing it as a concern, with some larger farmers rankin
Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium
Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.
Retail Gazette
NOVEMBER 15, 2023
Hotel Chocolat has agreed to a takeover offer by confectionery giant Mars in a deal that values the business at £534m. The chocolatier said the cash offer represented a 168.8% premium on its current 139p share price at the close of business on Wednesday. It added that Mars is “culturally aligned” with its “shared values of quality, sustainability and purpose”.
Inside Retail
NOVEMBER 15, 2023
Coles Liquor has partnered with not-for-profit DrinkWise to introduce in-store signage that gives customers easier access to support services if they need help managing their alcohol consumption. The rollout follows extensive trials at several stores in Queensland, NSW, SA and WA, where the signage received a positive customer response. Steve Higginson, GM for operations, Coles, said the initiative reflects the company’s ongoing efforts to assist customers in purchasing and consuming alcoh
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
NOVEMBER 15, 2023
This week, Australian retail giant Woolworths Group launched the MarketPlus initiative – a unification of the back-end processes across its online marketplaces – in an effort to make it easier for third-party partners to sell across its channels. The initiative encompasses Woolworths’ Everyday Market, the newly launched Big W Market, and the recently purchased MyDeal marketplace, with the aim of helping these destinations stand out from the competition by providing more opportunities
Retail TouchPoints
NOVEMBER 15, 2023
Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share
Inside Retail
NOVEMBER 15, 2023
Eco-friendly online retailer Flora & Fauna reopened its virtual doors last week, its founder Julie Mathers has announced following her acquisition of the company from collapsed parent BWX Group. “In the space of six months we have had to build a new website, find a new home, reengage our amazing suppliers and customers too,” Mathers said in an update on LinkedIn “We still have lots of work to do to get more stock in, still have plenty of website work to do and so much more – this isn’t the f
Retail Gazette
NOVEMBER 15, 2023
Iceland Foods plunged to a £17.1m loss in its last financial year, as it faced a “wholly unprecedented” £94m rise in its annual energy bill. Adjusted EBITDA dipped 16.8% to £105.8m, in the year to 24 March, however the frozen food specialist said this was at the top end of expectations. Excluding energy costs, adjusted EBITDA jumped £72.3m.
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Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path
Inside Retail
NOVEMBER 15, 2023
The global Indian diaspora is a key driver of international expansion for Tanishq, an omnichannel jewellery retailer that has just made its debut on the shores of Singapore, after successful forays into the US, United Arab Emirates and Qatar. The Lion City, known for its passion for all things luxury, witnessed the opening of Tanishq’s first boutique in the market located at Centrium Square on Serangoon Road, earlier this month.
Retail Gazette
NOVEMBER 15, 2023
Tesco is trialing scan-free self-checkouts at one of its west London stores in a bid to provide a more “seamless and convenient” shopping experience. Shoppers at the supermarket’s Fulham Reach Express GetGo store can now proceed to the checkout where it will “magically present them with a list of products they have picked up”. Customers can then check the list and pay as usual without needing to download the Tesco Grocery app as used in its other GetGo stores.
Retail TouchPoints
NOVEMBER 15, 2023
Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season. In addition to calling for its members to strike tomorrow, the union is asking “customers and allies to lead actions at Starbucks stores in their communities in solidarity with workers rising up for a fairer workplace.
Retail Times
NOVEMBER 15, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas Jumper pioneers and social enterprise notjust clothing has teamed up with Unilever to bring out a range of tasty festive knits for three of Britain’s most beloved grocery brands – Marmite, Pot Noodle and Colman’s Mustard.
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.
Retail Gazette
NOVEMBER 15, 2023
Selfridges co-owner Central Group has taken control of the luxury department store as fellow shareholder Signa Group battles with an ongoing cash crunch. The Thai company said it had become the retailer’s largest shareholder in a £317m debt-for-equity deal that dilutes the stake of its struggling co-owner. The ownership of Selfridges was thrown into doubt earlier this month after Signa called in restructuring experts to help it raise money.
Retail TouchPoints
NOVEMBER 15, 2023
Amid the sleek fashions and high-end furniture that grace the shop windows in NYC’s SoHo, there is a new inhabitant — a 60-million-year-old Triceratops skull. This incredible relic could have been decorating Jeff Bezos’ superyacht, but in a twist of fate, it instead reigns over a stretch of downtown Broadway for all to see. And that is exactly the point of the Rally Museum.
Retail Gazette
NOVEMBER 15, 2023
Ocado group has unveiled a deal to provide automated fulfillment technology for Canadian healthcare provider McKesson, its first tie-up outside of the grocery industry. Under the deal, the business will provide its warehouse fulfilment technology and AI-powered software applications for the healthcare firm. Ocado will be paid fees during the construction process and will also receive an ongoing annual fee related to the servicing and maintenance of the technology.
365 Retail
NOVEMBER 15, 2023
Dr. Martens Plc has revealed a significant shift in its leadership structure with the appointment of Ije Nwokorie as the new Chief Brand Officer for Dr. Martens , effective from 1st February 2024. Nwokorie, who currently serves as a Non-Executive Director, will relinquish his board position and committee memberships to fully embrace this newly-created role.
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Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.
Retail Gazette
NOVEMBER 15, 2023
Empty store numbers on Oxford Street are expected to dwindle throughout the next year, according to research from real estate company Savills. The firm predicts vacancy levels on the famous shopping street will drop from 7.3% to 3.6% by the end of Q3 2024. Savills said that the east end of the street, located between Oxford Circus and Tottenham Court Road, would see the biggest fall in vacancy rates, dropping from 4.3% to 1.1%.
365 Retail
NOVEMBER 15, 2023
JD Sports has significantly expanded its presence at the Bullring & Grand Central , unveiling an enlarged store that more than doubles its previous size. This expansion at the prominent shopping destination is a clear indication of the ongoing allure of the Bullring and aligns with Hammerson’s broader strategy of enhancing its properties with distinguished brands and unique concepts to captivate and engage shoppers.
RIS News
NOVEMBER 15, 2023
Learn from Kevin Miller, CMO of The Fresh Market, about the benefits the grocer is seeing from livestreaming and shoppable commerce, including how they’re measuring success.
Retail TouchPoints
NOVEMBER 15, 2023
The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
RIS News
NOVEMBER 15, 2023
Pottery Barn, owned by parent company Williams-Sonoma, Inc., is expanding its presence, diving further into e-commerce by launching a mobile iOS shopping and design app.
Retail TouchPoints
NOVEMBER 15, 2023
Claire’s is teaming up with Sony Pictures Television – Kids to develop a new TV series that will expand on the retailer’s ongoing efforts to “build on its brand equity and evolve into a global fashion brand powerhouse.” This isn’t Claire’s first content play: the company launched a production arm, CMedia, in 2021, which has produced a range of original content, including the episodic video series Dear Claire that debuted during the 2023 back-to-school season.
Retail Dive
NOVEMBER 15, 2023
The retailer said easing inflation could bring shoppers back to discretionary categories as it adds updated merchandise for the holiday season.
LS Retail
NOVEMBER 15, 2023
©iStock/wildpixel Business leaders know that it’s one thing to have an idea that works and can produce results, and quite another matter to get that idea adopted at a scale so that it can create impact. By empowering people to achieve their own goals, leaders can overcome great skepticism—and achieve great results. What worked for cookstoves in Guatemala can work for corporate cloud adoption.
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Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.
Retail Gazette
NOVEMBER 15, 2023
Marks & Spencer has opened the doors to its newly-relocated store inside Lakeside shopping centre, Essex. The 97,000sq ft outlet features spacious clothing, home and beauty departments, alongside a fresh market-style Foodhall and a 140-seat M&S Café. M&S Lakeside is one of nine new shops opening in November – the retailer’s biggest ever month for new store openings – equating to an £80m investment into bricks-and-mortar alone.
Cisco Retail
NOVEMBER 15, 2023
We just wrapped up an amazing few days in Miami Beach at Cisco Partner Summit 2023 , where we had the opportunity to connect, learn, and celebrate all of the amazing things our partners are doing to… Read more on Cisco Blogs
365 Retail
NOVEMBER 15, 2023
Marks & Spencer has opened a new store at Lakeside, in Thurrock, Essex. This move is part of M&S’s strategic plan to revitalise its presence in the retail industry amidst a challenging economic environment. The new Lakeside store, sprawling across 97,000 square feet, was officially inaugurated on Wednesday, 15th November. This store is not just another addition to M&S’s portfolio; it is a significant component of M&S’s ambitious plan to open nine stores throughout Nov
Retail Gazette
NOVEMBER 15, 2023
Asda has shaved £300m off its mounting debt pile despite its sales growth falling behind previous quarters. The grocery chain paid off a £200m loan it took out to fund the acquisition of 132 convenience stores and petrol stations from The Co-op last year, as well as £100m of borrowings. This has reduced the company’s net debt from £4.2bn to £3.9bn during the three months to September.
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