Retail Dive
NOVEMBER 15, 2023
Ensure you’re using the right decision criteria to deliver exceptional customer experiences and set yourself up for long-term success.
Retail TouchPoints
NOVEMBER 15, 2023
For many ecommerce brands, stress-testing their digital systems in preparation for the holidays is an essential ritual. Retailers need to ensure their systems can scale to upcoming seasonal traffic spikes like Cyber Week so they can capture the attention and wallet share of the numerous consumers hunting online for deals. However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 billion in sales revenue — it also comes wi
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Inside Retail
NOVEMBER 15, 2023
Officeworks has partnered with Recycle Mate to raise awareness of the school and office supplies retailer as a key destination for e-waste recycling. Recycle Mate’s flagship app allows users to search location-specific disposal advice for a specific product. With the partnership, all 169 Officeworks stores nationwide will be offered to those seeking to recycle computers, laptops, printers, ink cartridges, pens, and markers and other tech accessories through its free Bring it Back Program. “
Retail TouchPoints
NOVEMBER 15, 2023
Luxury accessory resale site Rebag and online resale platform ThredUp have announced a multi-faceted partnership to bring their clienteles closer together and enhance both companies’ circularity efforts. Rebag customers can now resell gently worn items on ThredUp to earn Rebag shopping credit, and ThredUp customers can now shop select Rebag inventory directly on Thredup.com. “Industry collaboration is key to building a more sustainable future for fashion, and Rebag and ThredUp have a share
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Inside Retail
NOVEMBER 15, 2023
Sydney-based social enterprise Good & Fugly has released its inaugural The Farm To Supermarket Food Waste Report 2023 , which explores farmer and supermarket relationships. The report highlights the range of concerns worrying farmers such as rising production costs, labour issues, and weather conditions. Of particular concern though is produce rejection by supermarkets, with 25 per cent of small farmers and 32 per cent of larger farmers citing it as a concern, with some larger farmers rankin
Retail TouchPoints
NOVEMBER 15, 2023
Starbucks Workers United , the union trying to organize Starbucks workers across the country, is planning a “Red Cup Rebellion” on Nov. 16, the retailer’s “Red Cup Day” — traditionally one of Starbucks’ busiest days of the season. In addition to calling for its members to strike tomorrow, the union is asking “customers and allies to lead actions at Starbucks stores in their communities in solidarity with workers rising up for a fairer workplace.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 15, 2023
The incoming adoption of augmented reality (AR) glasses has the potential to transform life as we know it — and that includes physical retail. Augmented reality is set to make the brick-and-mortar experience more personalized, immersive and efficient for retailers and shoppers alike — transforming how we buy, pay and shop. It’s no secret that innovations in technology have largely been reserved for online shopping and ecommerce.
Inside Retail
NOVEMBER 15, 2023
This week, Australian retail giant Woolworths Group launched the MarketPlus initiative – a unification of the back-end processes across its online marketplaces – in an effort to make it easier for third-party partners to sell across its channels. The initiative encompasses Woolworths’ Everyday Market, the newly launched Big W Market, and the recently purchased MyDeal marketplace, with the aim of helping these destinations stand out from the competition by providing more opportunities
Retail TouchPoints
NOVEMBER 15, 2023
Claire’s is teaming up with Sony Pictures Television – Kids to develop a new TV series that will expand on the retailer’s ongoing efforts to “build on its brand equity and evolve into a global fashion brand powerhouse.” This isn’t Claire’s first content play: the company launched a production arm, CMedia, in 2021, which has produced a range of original content, including the episodic video series Dear Claire that debuted during the 2023 back-to-school season.
Retail Wire
NOVEMBER 15, 2023
Alphabet CEO Sundar Pichai has acknowledged that Google pays Apple a substantial fee of 36% of its Safari search revenue.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
Retail Focus
NOVEMBER 15, 2023
Marks & Spencer has today (Wednesday 15th November) officially opened its new store in Lakeside – one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual. The new 97,000 sq ft store offers local shoppers a fresh market-style Foodhall, as well as spacious new Clothing, Home & Beauty departments, alongside a 140-seat M&S Café.
Retail Wire
NOVEMBER 15, 2023
Industry-wide data reveals that nearly 40% of retailers are imposing return fees this holiday shopping season.
Retail TouchPoints
NOVEMBER 15, 2023
Nike is making several top-level personnel changes in key areas, with new leaders in marketing, design, innovation and technology. The brand is promoting from within in several cases as well as tapping Amazon : John Hoke, a 30 -year Nike veteran, will become Chief Innovation Officer for Nike, Inc. He was most recently Nike’s first Chief Design Officer and will work with Tom Clarke, President, Innovation, Nike, Inc. to accelerate the brand’s innovation strategies; The new Chief Design Officer wil
Inside Retail
NOVEMBER 15, 2023
Eco-friendly online retailer Flora & Fauna reopened its virtual doors last week, its founder Julie Mathers has announced following her acquisition of the company from collapsed parent BWX Group. “In the space of six months we have had to build a new website, find a new home, reengage our amazing suppliers and customers too,” Mathers said in an update on LinkedIn “We still have lots of work to do to get more stock in, still have plenty of website work to do and so much more – this isn’t the f
Retail Wire
NOVEMBER 15, 2023
This year, shoppers may find that their pockets have a little extra cash left over after purchasing their Thanksgiving meal, according to The American Farm Bureau Federation.
Inside Retail
NOVEMBER 15, 2023
The global Indian diaspora is a key driver of international expansion for Tanishq, an omnichannel jewellery retailer that has just made its debut on the shores of Singapore, after successful forays into the US, United Arab Emirates and Qatar. The Lion City, known for its passion for all things luxury, witnessed the opening of Tanishq’s first boutique in the market located at Centrium Square on Serangoon Road, earlier this month.
Retail Wire
NOVEMBER 15, 2023
TJX Companies has set the stage for the holiday season as elevated sales propelled the company to once again revise its annual forecast upward.
Retail Gazette
NOVEMBER 15, 2023
Hotel Chocolat has agreed to a takeover offer by confectionery giant Mars in a deal that values the business at £534m. The chocolatier said the cash offer represented a 168.8% premium on its current 139p share price at the close of business on Wednesday. It added that Mars is “culturally aligned” with its “shared values of quality, sustainability and purpose”.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
Retail Wire
NOVEMBER 15, 2023
Sephora is now requiring customers to ask for associate help when it comes to its extensive fragrance collection due to a rise in thefts.
Retail Gazette
NOVEMBER 15, 2023
Iceland Foods plunged to a £17.1m loss in its last financial year, as it faced a “wholly unprecedented” £94m rise in its annual energy bill. Adjusted EBITDA dipped 16.8% to £105.8m, in the year to 24 March, however the frozen food specialist said this was at the top end of expectations. Excluding energy costs, adjusted EBITDA jumped £72.3m.
Retail Wire
NOVEMBER 15, 2023
Amazon has eliminated around 180 positions in its games division as part of a wider restructuring strategy within the company.
Retail Gazette
NOVEMBER 15, 2023
Tesco is trialing scan-free self-checkouts at one of its west London stores in a bid to provide a more “seamless and convenient” shopping experience. Shoppers at the supermarket’s Fulham Reach Express GetGo store can now proceed to the checkout where it will “magically present them with a list of products they have picked up”. Customers can then check the list and pay as usual without needing to download the Tesco Grocery app as used in its other GetGo stores.
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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
Retail Wire
NOVEMBER 15, 2023
Amazon has announced a partnership with Snapchat in a strategic move that will take on TikTok.
Retail Times
NOVEMBER 15, 2023
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Christmas Jumper pioneers and social enterprise notjust clothing has teamed up with Unilever to bring out a range of tasty festive knits for three of Britain’s most beloved grocery brands – Marmite, Pot Noodle and Colman’s Mustard.
Retail Wire
NOVEMBER 15, 2023
Microsoft has unveiled a pair of newly designed chips and integrated systems focused on AI.
Retail Gazette
NOVEMBER 15, 2023
Selfridges co-owner Central Group has taken control of the luxury department store as fellow shareholder Signa Group battles with an ongoing cash crunch. The Thai company said it had become the retailer’s largest shareholder in a £317m debt-for-equity deal that dilutes the stake of its struggling co-owner. The ownership of Selfridges was thrown into doubt earlier this month after Signa called in restructuring experts to help it raise money.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
Retail Wire
NOVEMBER 15, 2023
Mercedes-Benz delivers a shocking surprise across the electric vehicle industry.
Retail Gazette
NOVEMBER 15, 2023
Ocado group has unveiled a deal to provide automated fulfillment technology for Canadian healthcare provider McKesson, its first tie-up outside of the grocery industry. Under the deal, the business will provide its warehouse fulfilment technology and AI-powered software applications for the healthcare firm. Ocado will be paid fees during the construction process and will also receive an ongoing annual fee related to the servicing and maintenance of the technology.
Retail Wire
NOVEMBER 15, 2023
For the first time since March, American retail expenditure witnessed a downturn in October.
Retail Gazette
NOVEMBER 15, 2023
Empty store numbers on Oxford Street are expected to dwindle throughout the next year, according to research from real estate company Savills. The firm predicts vacancy levels on the famous shopping street will drop from 7.3% to 3.6% by the end of Q3 2024. Savills said that the east end of the street, located between Oxford Circus and Tottenham Court Road, would see the biggest fall in vacancy rates, dropping from 4.3% to 1.1%.
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Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.
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