Retail TouchPoints

FEBRUARY 16, 2023

British online fashion and beauty retailer ASOS has appointed its second interim CFO in four months as current interim CFO Katy Mecklenburgh plans to leave in May 2023 for another role. Sean Glithero has been named as the company’s new interim CFO until a permanent CFO is appointed. He will formally take over the role in May 2023 but has already joined to company to “allow for a thorough handover,” ASOS said in a statement.

Finance 317

Finance Fashion Planning Marketing 317

Inside Retail

FEBRUARY 16, 2023

Specialty baby goods retailer Baby Bunting has reported a dramatic slump in its interim profits as consumers return to pre-pandemic shopping behaviours. As the company released its half-year trading results, the company announced CEO and MD Matt Spencer would stand down later this year after 11 years with the business. For the six months to December 26, sales grew 6.6 per cent to $254.9 million while tax-paid profit fell 67 per cent to $2.7 million.

Consumer 246

Consumer Planning Returns Shopping 246

Retail TouchPoints

FEBRUARY 16, 2023

The global pandemic changed our world in so many ways — some good, some bad. Retail and hospitality industries were hit particularly hard. CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. The retail industry had to reimagine ways to reach customers that sparked a digital transformation.

Payment Services 275

Payment Services Shopping Checkout Customer Experience 275

Inside Retail

FEBRUARY 16, 2023

Fashion label Alice McCall is to be wound up after the company failed to restructure debt and reduce its store footprint during the Covid crisis. Matthew Kucianski of Worrells was appointed as liquidator of the 20-year-old brand today. The business was placed in administration in 2020 and has been trying to trade out of it since. At the time, founder McCall said she had to make the decision to edit down the business “with the objective of building a more sustainable business model for the

Fashion 246

Fashion ATS Accessories 246

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

FEBRUARY 16, 2023

Walmart will shutter two ecommerce-only stores and five full-service locations following a thorough review process that determined the stores did not meet the retail giant’s financial expectations, according to information shared with Retail TouchPoints by a Walmart spokesperson. The decision was made based on multiple factors, including historic and current financial performance, and is line with the company’s strategy of closing underperforming locations.

Location 264

Location ATS Store Operations 264

Inside Retail

FEBRUARY 16, 2023

As travel picks up in Southeast Asia, retailers, brands and marketers are revving up promotions and campaigns to encourage consumers to splurge on impulse purchases. “We have ambitious plans for 2023, with a number of exciting launches, collaborations and pop-ups in the pipeline, all with the aim to help us deliver memorable and premium retail experiences for travellers visiting our duty free stores globally,” Liya Zhang, vice president of marketing at Pernod Ricard Global Travel Retail, told In

Retail Marketing 130

Retail Marketing Marketing Returns Consumer 130

Inside Retail

FEBRUARY 16, 2023

Temple & Webster’s performance over the half-year to 31 December2022 was marked by a drop in sales and profit amid a challenging economic environment. With further rate hikes on the horizon, and customer spending set to slow further, Temple & Webster might be in for a difficult period ahead as the brand looks to stimulate spending. Temple & Webster’s sales fell by 12 per cent to $207 million, and profit by 46.7 per cent to $3.9 million, during the six months to 31 December.

Consumer 130

Consumer Shopping Marketing ATS 130

Retail Wire

FEBRUARY 16, 2023

The Senate Health, Education, Labor and Pensions Committee may issue a subpoena to compel Starbucks’ interim CEO Howard Schultz to testify about allegations of unfair labor practices intended to squash union organizing activity at the coffee giant’s stores. Sen. Bernie Sanders, who chairs the committee, said, “One way or another, he will be there.

ATS 130

ATS 130

Inside Retail

FEBRUARY 16, 2023

Bourke Street Mall’s new mixed-used development project – Melbourne Walk – is set to rejuvenate the city’s CBD core with comprehensive retail and hospitality offerings, according to its developers. With construction ongoing , investment firm Steadfast Capital will turn the popular CBD arcade into a mixed-use retail and dual-branded hotel destination.

Marketing 130

Marketing Shopping 130

Retail Wire

FEBRUARY 16, 2023

A growing number of malls are converting to mixed-use to include offices and residences. “They’re able to feed off each other,” said Conor Flynn, CEO of Kimco Realty. “It’s almost like an ecosystem where the customer shops your retail, the retailers will support the apartments and drive a premium for the apartments.

Shopping 130

Shopping 130

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Inside Retail

FEBRUARY 16, 2023

Robert Esser has a long track record of running global brands in Asia. Following stints at drinks giant Anheuser-Busch InBev and music retailer HMV, he is now president of APAC & China for Alpargatas S.A, Brazil’s largest footwear company, where he oversees the operations for flip-flop brand Havaianas. We recently sat down with him to get his thoughts on his career, leadership and just what makes him tick.

Management 130

Management Marketing ATS Consumer 130

Retail Wire

FEBRUARY 16, 2023

Newsweek has published a list of the best loyalty (rewards) programs in the U.S. and H&M (specialty apparel), Bloomingdale’s (department stores), Zappos (footwear)and Randalls (supermarkets) toped their respective verticals.

Department Stores 130

Department Stores Apparel Supermarket 130

Retail Focus

FEBRUARY 16, 2023

The UK retail sector has witnessed its share of controversy over the years. Disputes over working conditions, health and safety, sustainability, and the impact of certain working practices on local communities have all been cited at various points. But there are several instances of controversy which stand apart from the crowd. Here, we’ll examine three of the most notorious in recent years.

Management 130

Management Promotions ATS 130

Retail Dive

FEBRUARY 16, 2023

The resale site has long struggled to make money despite strong sales, but turning away from brick and mortar carries risk in this unique segment.

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Focus

FEBRUARY 16, 2023

Rado, the high-end Swiss watch brand, has launched its first UK boutique in Merry Hill, adjacent to the existing Ernest Jones store. The opening of the boutique is the result of a longstanding and successful partnership between Rado and Ernest Jones, and the 32.5 square foot space allows Rado to offer customers the full 360-degree experience. Inside the boutique, customers will be able to enjoy a serene atmosphere surrounded by opulent materials, providing a truly unique shopping experience.

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Boutique Customer Experience Management Shopping 130

Retail Dive

FEBRUARY 16, 2023

Inflation is influencing consumers’ shopping habits, according to a survey by PwC. But, luxury buyers may be insulated from the trend.

Consumer 111

Consumer Shopping 111

Dezeen

FEBRUARY 16, 2023

Spanish design studio Nagami has completed a shop interior for sustainable clothing brand Ecoalf near Madrid that is almost entirely 3D printed from recycled plastic. Walls, shelves and display tables inside the store in the Las Rozas Village designer outlet are made from 3.3 tonnes of repurposed plastic waste, sourced mainly from hospitals and used to create transluscent surfaces that resemble melting glaciers.

Boutique 104

Boutique Accessories Shopping Location 104

Retail Dive

FEBRUARY 16, 2023

The swimwear and loungewear collection comes after the lingerie giant invested $18 million in the smaller direct-to-consumer brand last year.

Consumer 105

Consumer 105

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Fulfillment

LS Retail

FEBRUARY 16, 2023

©iStock/Atstock Productions In 2021, Deutsche Bank agreed to pay $130 million largely to settle allegations that it violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business. Let me repeat the key part of what they did wrong: They violated laws against bribery by using middlemen and hiding its payments to them as part of a global effort to win business.

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Retail Dive

FEBRUARY 16, 2023

To coincide with the virtual experience, the skincare brand is hosting a real-life pop-up shop in Los Angeles.

Promotions 105

Promotions Shopping 105

Retail Wire

FEBRUARY 16, 2023

Kraft Heinz has decided not to raise prices on its condiments or quick-fix meals over concerns of increased price sensitivity on the part of consumers. “Consumers are looking for convenient, filling, and nutritious meals, while at the same time paying more attention to the price tag,” said CEO Miguel Patricio.

Consumer 100

Consumer ATS 100

Retail Dive

FEBRUARY 16, 2023

The company, which is preparing to close hundreds of stores, said when Wells Fargo increased its reserves, the move “effectively eliminated” the retailer’s operating liquidity.

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Wire

FEBRUARY 16, 2023

Nestlé is looking at reducing some of its slower-moving products after sales fell off due to recent price hikes put through by the consumer packaged goods giant. “Like all the consumers around the world, we’ve been hit by inflation and now we’re trying to repair the damage that has been done,” Nestlé CEO Mark Schneider said.

Consumer 100

Consumer ATS 100

Retail Dive

FEBRUARY 16, 2023

The owner of Loyal Companion is closing dozens of stores and selling some of its locations to Pet Supplies Plus and other competitors.

Location 105

Location 105

Retail Wire

FEBRUARY 16, 2023

Pacsun continues to push ahead with its metaverse initiatives on Roblox. The retailer has launched the Pacsun Los Angeles Tycoon experience, which allows gamers to build their own map of the Los Angeles area. “We aim to explore and activate right alongside the consumer,” said Brieane Olson, Pacsun co-CEO. “This translates to meeting consumers at the intersection of not only fashion, but also gaming, music, sports and art.

Fashion 100

Fashion Consumer ATS 100

Shopping Center

FEBRUARY 16, 2023

Florence, Ky. — The Cooper Commercial Investment Group has arranged the $6.1 million sale of Houston Commons, a shopping center located in Florence, roughly 13 miles southwest of Cincinnati. PetSmart, which recently signed an early extension at the property through… The post Cooper Commercial Arranges $6.1 Million Sale of Houston Commons Shopping Center in Metro Cincinnati appeared first on Shopping Center Business.

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Shopping Location ATS 98

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Wire

FEBRUARY 16, 2023

Ahold Delhaize, which operates Food Lion, Hannaford and Stop & Shop, reported a 22 percent gain in fourth-quarter earnings largely on the strength of its U.S. performance. Same-store sales in the U.S. were up 9.3 percent year-over-year.

Shopping 100

Shopping 100

Retail Times

FEBRUARY 16, 2023

Today, Starbucks UK announced that partners (employees) across UK stores can access free 100% organic cotton tampons and pads at work.

ATS 98

ATS 98

Retail Wire

FEBRUARY 16, 2023

Chick-fil-A today opened a temporary storefront on New York’s Upper East Side where delivery drivers working for DoorDash, Grubhub and UberEats will be able to get some coffee or tea and use the restroom. “For Chick-fil-A, the food delivery community has become an increasingly important part of each restaurant’s business,” said the company in a statement.

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Retail Minded

FEBRUARY 16, 2023

Almost half of US fashion stores are stuck with excess stock after a disappointing start to 2023, according to a survey by Inventory Planner Downturn in consumer spending has left 44% with surplus stock Excess inventory is worth $74k on average 20% of excess stock was written off altogether by apparel sellers in 2022; Inventory Planner’s Sara Arthrell said: “Excess inventory is a huge issue for fashion retailers at this time of year.

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Fashion Apparel Planning Consumer 96

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