Retail TouchPoints
SEPTEMBER 29, 2023
WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. beginning next year in a partnership with Go! Retail Group. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas.
Inside Retail
SEPTEMBER 29, 2023
Skincare reigns supreme in the beauty industry – and for good reason. While makeup has its place, the real secret to a radiant complexion lies in quality skincare. With increasing consumer awareness, a vital lesson has emerged: daily sunscreen is your skin’s best friend. Beyond shielding us from skin cancer, sunscreen has earned its stripes as a top anti-ageing ally.
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Retail TouchPoints
SEPTEMBER 29, 2023
With our Editor’s Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. One of the best courses I took back in college (I won’t say how long ago that was, but it was before smartphones and even faxes, so you do the math) was on labor history: unions, strikes, the Industrial Workers of the World or IWW (management at the time said the initials stood for “I Won’t Work”).
Retail Wire
SEPTEMBER 29, 2023
Costco has ceased issuing gift card refunds to Instacart shoppers returning undeliverable items, according to statements from Instacart. Previously, these shoppers received “Shop Cards” as refunds, which they were supposed to use on future Costco orders. However, it appears some shoppers were using these cards for personal expenses, prompting the change in policy.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
SEPTEMBER 29, 2023
Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. With the wide availability of large language models (LLMs)-powered chatbots, it’s never been easier for any one or entity to create new content and media. With human-like abilities to write essays, poetry and prose, these advanced AI tools are enabling organizations of all stripes to generate and distribute content and media at unprecedented speed and near zero costs.
Retail Dive
SEPTEMBER 29, 2023
Parent company WHP Global announced a partnership with Go Retail Group for the rollout, which also includes experiences in airports and cruise ships.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Dive
SEPTEMBER 29, 2023
Approximately 120 Lululemon Studio employees are impacted following the brand's announcement that it will stop selling its Mirror device.
Inside Retail
SEPTEMBER 29, 2023
As creative director of Danish fine jewellery and homewares brand Georg Jensen , Ragnar Hjartarson has overseen the rejuvenation of many of the 120-year-old company’s most iconic designs. Here, he breaks down his “scientific” approach to creativity and innovation, and shares the one that successful luxury brands have in common. Inside Retail : Can you tell me about your career journey?
Tokinomo
SEPTEMBER 29, 2023
The retail tech world is buzzing with excitement, and for a good reason! Tokinomo, the trailblazers of retail marketing technology, had its moment in the spotlight at the Progresiv ReTech & Digital event held on September 14. At ReTech & Digital, you can delve into the latest trends and insights in the business landscape, exhibit and promote innovative technologies, solutions, and products, and, most importantly, uncover what brings added value to retail, both now and in the near future.
Inside Retail
SEPTEMBER 29, 2023
Tech accessory juggernaut Casetify is making waves in the American retail landscape via its landmark partnership with consumer electronics giant Best Buy. Marking its first large-scale retail foray in the United States, the collaboration will amplify Casetify’s reach, featuring the brand’s products in over 850 Best Buy physical locations, and on its online platform.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Dive
SEPTEMBER 29, 2023
The tie-up with the superstar’s inclusive makeup brand is part of a strong beauty play at the retailer, which has been a bright spot in recent quarters.
Inside Retail
SEPTEMBER 29, 2023
Scot Ian McLeod drove change at UK supermarket group Asda in the UK ahead of its sale to Walmart, was chief merchandise officer and board member of Walmart Germany from 2000-01, led the turnaround of Halfords, the UK auto parts chain, prior to its float, and then took the helm of Coles in Australia for five years from 2008. In August, he left the business and his role as group CEO of DFI Retail Group, handing over the reins to his successor Scott Price, an executive with 25 years of global exper
Hyken
SEPTEMBER 29, 2023
This week, we feature an article by Tarek Kamil, CEO and Founder of Cerkl, an internal communication software that helps teams connect. He writes about how employee engagement and customer experience can enhance business performance. Achieving success in business goes beyond offering quality products and services. Both employee engagement and customer experience are vital elements, and with some effort, it isn’t difficult for companies to build meaningful synergy between them.
Retail Gazette
SEPTEMBER 29, 2023
Miniso has opened the doors to its smallest ever concept store in the UK. The Chinese giant, which has around 5,791 stores in over 100 countries, is gearing up for a rapid expansion across the UK with several new stores set to open later this year to cater to its strong cult following. The smaller concept, dubbed Mini Miniso, is 40sqm and is located on Shaftesbury Avenue in London’s Chinatown.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
SEPTEMBER 29, 2023
The genderless line was created with Chinese streetwear brand Roaringwild. Meanwhile, the blockbuster movie inspired a 40-piece collection.
Retail Gazette
SEPTEMBER 29, 2023
Asda issued a £2.1bn dividend to its owners after they purchased the company, according to accounts published today. The grocer declared the dividend to EG Group, owned by the Issa brothers, in September 2022 despite over an 80% plunge in pre-tax profits last year. The dividend contributed to around a £1.8bn drop in the supermarket’s assets and helped its owners manage their debts.
Retail Dive
SEPTEMBER 29, 2023
Chief Financial Officer Matt Friend said the retailer expects to be “a more direct and a more digital company and a more profitable company” going forward.
Retail Wire
SEPTEMBER 29, 2023
Unseasonably warm weather across the United States and Europe is affecting sales of heavy winter clothing, such as sweaters and coats, as the crucial holiday shopping season approaches. Retailers like H&M and Pepco Group have reported slower sales of autumnal items due to the warmer conditions. As a result, some stores are already implementing discounts.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
SEPTEMBER 29, 2023
The company plans to add more stores in the country in the coming years to increase value in North America.
Retail Wire
SEPTEMBER 29, 2023
Meal kit service Blue Apron is set to be acquired by food and restaurant company Wonder Group, led by entrepreneur Marc Lore, for $103 million. This move comes after a series of strategic shifts for Blue Apron, including selling its operational infrastructure and reducing its workforce. Wonder Group intends to maintain Blue Apron’s current operations.
Retail Dive
SEPTEMBER 29, 2023
The retailer wants to celebrate teachers with a collection of breathable, professional apparel fit for a classroom.
Retail Wire
SEPTEMBER 29, 2023
The U.S. Supreme Court has agreed to review the legality of state laws in Texas and Florida that restrict social media companies’ ability to moderate content on their platforms. Technology industry groups, including NetChoice and the Computer & Communications Industry Association (CCIA), argue that these laws infringe on the First Amendment’s protection of freedom of.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Customer Experience
SEPTEMBER 29, 2023
Prioritizing digitalization, unifying conversations and knowledge with omnichannel hubs, and working with a proven provider will enable retail CX and AX to go from miserable to memorable.
Retail Wire
SEPTEMBER 29, 2023
Amazon is accused of violating a 2021 U.S. labor board settlement, which mandated the company to allow workers to unionize. A regional director of the National Labor Relations Board claimed that Amazon breached the agreement by restricting access to certain facilities for employees looking to organize unions. In response, Amazon stated that they had fully.
Retail Dive
SEPTEMBER 29, 2023
The company can help sellers redesign products' packaging so they can be delivered to customers in their own branded container only.
Retail Gazette
SEPTEMBER 29, 2023
Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning. These were the key findings at a Retail Gazette roundtable which took place at Haymarket Hotel on 13 September.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
SEPTEMBER 29, 2023
Through the partnership, Faire will become Shopify’s recommended wholesale provider.
Retail Gazette
SEPTEMBER 29, 2023
H&M is eyeing up various small-format stores in cities throughout the UK. According to Drapers , property sources revealed the fashion giant was considering opening shops of around 8,000 sq ft, compared to its typical stores which stand at over 20,000 sq ft. The move could mean H&M returning to areas where it closed in recent years. Since the start of the Covid pandemic, the retailer has shut over 56 shops in locations including Hartlepool, Burton and Maidenhead in efforts to reduce cost
365 Retail
SEPTEMBER 29, 2023
INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. Leveraging the Unifai solution which uses AI and ML-powered data onboarding to automatically standardise, enrich and categorise product catalogues, has enabled INTERSPORT to significantly increase speed time to market, while optimising purchasing spend and improving performance monitoring.
Retail Gazette
SEPTEMBER 29, 2023
The American-based shopping app Temu has maintained a five-month streak as the number one shopping app by downloads in the UK, according to data insight platform data.ai. Figures from 16th September revealed the app had been downloaded roughly 7.64m times in the UK, according to the app analytics company. Last month, Temu became the fifth shopping app by number of monthly active users in the UK, rising to the third spot in September and overtaking competitor ecommerce giant Shein.
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