Retail Gazette

SEPTEMBER 21, 2023

The Co-op has claimed the real cost of shoplifting is to the “physical and mental safety” of its staff, despite the high leakage costs experienced by the food business. Co-op group CEO Shirine Khoury-Haq highlighted leakage costs to the food business, including factor fraud, were around £33m in each one. However, she reiterated colleagues in stores had to face these issues everyday, and that it “should not be part of their job” The executive said: “We’ve been

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Supermarket Planning Management Grocer 115

Retail TouchPoints

SEPTEMBER 21, 2023

Total spending on Halloween is expected to reach a record $12.2 billion this year, up from 2022’s record $10.6 billion , according to a National Retail Federation (NRF) and Prosper Insights & Analytics survey. Nearly three-quarters ( 73% ) of people will participate in Halloween-related activities this year, up from 69% last year. In a return to pre-pandemic behaviors, more consumers plan to throw or attend a party ( 32% ) or to take their children trick-or-treating ( 28% ) this year, althou

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Discount Store Consumer Planning Returns 278

Inside Retail

SEPTEMBER 21, 2023

JD Sports Fashion said it considers Australia a principal market in Asia Pacific on the back of the inauguration of the flagship store in Sydney, which the company says is its most successful new store opening globally. The UK-headquartered sports fashion retailer opened the flagship store in Sydney in August and said it is on track to relocate its Sydney distribution centre to a new expanded site in FY24, as it anticipates the next stage of growth.

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Retail TouchPoints

SEPTEMBER 21, 2023

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that succeed that singular moment. Underlying these experiences is the invisible hand of artificial intelligence, steering our post-purchase journey.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

SEPTEMBER 21, 2023

The upcoming referendum on whether Australia should enshrine a constitutional Voice to Parliament is looking more and more divisive each day. And, while businesses have thrown their full support behind such social causes in the past, such as with Australia’s marriage equality vote and the Black Lives Matter movement, on the Voice it seems that fewer retailers are weighing in, and engaging.

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Retail TouchPoints

SEPTEMBER 21, 2023

Walmart is continuing its encroachment onto Amazon ’s turf with the addition of a new subscription service for repeat purchases, similar to Amazon’s Subscribe and Save offering. But Walmart took the moment to also remind customers of other capabilities enabled in the Walmart app that they won’t find on Amazon (without using those words of course), including recently added car maintenance tracking that works in conjunction with Walmart Auto Care Centers and the ability to find products and even c

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Retail TouchPoints

SEPTEMBER 21, 2023

Coinciding with the International Day of Peace on Sept. 21, Uniqlo reported that its Peace for All charity T-shirt program has donated $4.77 million since its launch in June 2022. Worldwide, more than 2.3 million Peace for All T-shirts have been sold, with shirts featuring designs donated by celebrities such as tennis great Roger Federer, novelist Haruki Murakami and artist KAWS.

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Planning Consumer 262

Inside Retail

SEPTEMBER 21, 2023

The Midland Gate shopping centre in Perth has attracted the interest of Hong Kong-based alternative investment firm PAG, which partnered with Australian property syndication company Fawkner Property to purchase the asset for about $465 million. Commonwealth Bank Group Super and Vicinity Centre’s Retail Partnership, which equally own the shopping centre, have tapped CBRE’s Simon Rooney and Colliers’ Lachlan MacGillivray to sell the property amid fears that lower consumer spendin

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Shopping Department Stores Supermarket Consumer 246

Retail TouchPoints

SEPTEMBER 21, 2023

While collaborations have always been part of the brand marketing playbook, the multiple facets (and attendant hype) generated by the Barbie movie marketing machine has reinvigorated retailers and inspired them to get even more creative with their partnerships. Beyond creativity, another important part of the equation for success is firm alignment to core business objectives.

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Marketing Consumer Promotions Wholesale 257

Retail Wire

SEPTEMBER 21, 2023

In August, U.S. retail sales saw a 0.6% increase compared to July, indicating ongoing consumer spending despite economic concerns. Back-to-school shopping and strong apparel sales contributed to increased mall traffic, with lifestyle centers and outlets outperforming enclosed malls. Additionally, consumer spending trends show a surge in cat-related supplies, a growing demand for massage therapy, and.

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Consumer Apparel Shopping 230

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Retail Gazette

SEPTEMBER 21, 2023

Wilko’s administrators PwC are set to grill majority shareholder Lisa Wilkinson on the distribution of £77m in dividends to investors during the decade leading up to the discount retailer’s demise. This inquiry comes amid growing demands for the Wilkinson family to address a £56m deficit in the pension funds of the company’s employees. The Times reports that PwC will hold a review into the dividends paid out to the Wilkinson family and the retailer’s other directors as part of a broa

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Planning 134

Retail Wire

SEPTEMBER 21, 2023

Volvo Cars has announced plans to cease production of any remaining diesel models by early 2024 as part of its transition toward becoming an all-electric car manufacturer. This move positions Volvo among the first traditional automakers to take such a step.

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Planning 188

Inside Retail

SEPTEMBER 21, 2023

Bacha Coffee was founded in Marrakech in 1910, and specialises in 100 per cent Arabica coffees, providing customers with a unique opportunity to travel the world through their cup by exploring harvests from over 35 of the most well-reputed coffee producing countries. Even its distinctive fine blended, fine flavoured and naturally decaffeinated coffees are produced using only Arabica beans.

Boutique 130

Boutique Location Planning Fashion 130

Retail Focus

SEPTEMBER 21, 2023

While owning a bar or restaurant is undeniably exciting, this journey is often strewn with myriad challenges that can keep even the most hardened entrepreneur awake at night. But that doesn’t mean you have to lose heart just yet! With a bit of research, strategic thinking, and the right approach, you can discover various challenges that bar and restaurant owners often face and how you can deal with them.

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Inventory Management Management Accounting Point of Sale 130

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Management

Inside Retail

SEPTEMBER 21, 2023

Treehouse , the brainchild of Christian G. Mongendre is more than just a restaurant; it’s a testament to a lifetime of culinary passion, entrepreneurial spirit, and unwavering commitment to the environment. As Hong Kong’s leading green restaurant, Treehouse offers a carefully curated menu of ethically sourced, unprocessed whole foods, and caters to various dietary preferences without any preservatives or artificial sweeteners.

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Fulfillment Location Management Returns 130

Retail Gazette

SEPTEMBER 21, 2023

JD Sports remains on track to increase its profits to more than £1bn after demand for its branded footwear and apparel bolstered its sales. The sportswear giant posted profit before tax of £375.2m for the 26 weeks to July 29, 2023, up 25.8% year on year from £298.3m in the same period last year. Sales increased 8.3% to reach £4.78bn for the period, up from £4.4bn during the same period in 2022 as growth for the retailer’s premium sports fashion brands continued.

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Apparel Fashion Planning Consumer 126

Inside Retail

SEPTEMBER 21, 2023

Krispy Kreme appoints new ANZ CEO Irene Dong Krispy Kreme ANZ has appointed Nicola Steele, who has been with the company since she was 19, as its new CEO, effective immediately. Steele has worked with Krispy Kreme since 2006, rising through the ranks from crew member to store manager and area manager. She left university in 2011 and returned to Krispy Kreme as a state manager before progressing to senior leadership positions including national operations manager and head of retail & developm

Management 130

Management Planning Returns Marketing 130

Retail Dive

SEPTEMBER 21, 2023

Consumers once again plan to spend a record amount on Halloween as participation in the holiday is projected to surpass pre-pandemic levels.

Planning 124

Planning Consumer 124

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Fulfillment

Inside Retail

SEPTEMBER 21, 2023

Nespresso has launched a new experiential boutique on the third floor of Westfield Bondi Junction, with the goal of engaging the local community through interactive and tailored experiences. Customers can enjoy a ‘Coffee as an Art’ tasting and lecture area at the new store. The first set of Masterclasses is currently available at the store, guiding consumers on how to make some of Australia’s most well-known coffees as well as instructions on how to hack latte art at home.

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Boutique ATS Returns Consumer 130

Retail Dive

SEPTEMBER 21, 2023

With a female CEO at the helm, the brand says it's prioritizing women. But its biggest design hire is famous for menswear.

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ATS 124

Inside Retail

SEPTEMBER 21, 2023

It may feel a little early, but as a high-stakes shopping event for Australian retailers, Black Friday Cyber Monday is pivotal to the challenge of effectively connecting with customers. In this context, the importance of early preparation and strategic communication looms large as BFCM approaches. What’s critical to being BFCM-ready is the understanding that this event – formerly characterised by multiple discount codes and hurriedly sent emails – has evolved into a well-structured strategic end

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Promotions Marketing Management Consumer 130

Retail Dive

SEPTEMBER 21, 2023

The digital wearables are available through the Instagram, Facebook, Messenger and Quest VR online stores.

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Speaker: David Worrell, CFO, Author & Speaker

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Finance

Retail Gazette

SEPTEMBER 21, 2023

Beauty brand Avon will be sold in high street shops for the first time from October 11 following a new partnership with Superdrug. Over 150 Avon products, ranging from serums to foundations and lip oils to moisturisers, will be available in 100 Superdrug stores nationwide and online. Avon, which was bought by The Body Shop owner Natura back in 2019, said the move will help it “embrace a wider customer base” as it seeks to transform into “a truly omnichannel beauty company”.

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Shopping 116

Retail Dive

SEPTEMBER 21, 2023

The agency also revealed details from previously redacted internal messages from the e-retailer’s employees, warning leadership of unfair practices.

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Retail Wire

SEPTEMBER 21, 2023

Walmart is set to open a pioneering pet services center in Dallas, Georgia, adjacent to one of its stores, offering veterinary care and grooming services, marking a significant move into the pet industry’s lucrative healthcare sector. The retail giant aims to capitalize on the growing trend of treating pets as family members, with pet-related services.

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Retail Dive

SEPTEMBER 21, 2023

Bjørn Gulden said the situation was, “Very unfortunate because I don’t think he meant what he said, and I don’t think he’s a bad person, it just came across that way.

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Marketing

Retail Customer Experience

SEPTEMBER 21, 2023

AI is a great tool for increasing the value of data within an organization, but without a solid foundation, AI will not be as successful as needed.

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Retail Dive

SEPTEMBER 21, 2023

The beauty company's latest impact report revealed new sustainability goals, such as further improving its packaging.

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Retail Gazette

SEPTEMBER 21, 2023

Dunelm expects to snap up several former Wilko stores as part of its expansion plans, the retailer’s boss has said. Chief executive Nick Wilkinson told The Times that the homewares retailer could soon hoist its sign above some of the Wilko branches. Dunelm is set to double its store opening rate to five to ten branches in the next two years. Wilkinson said: “[Wilko] had 400 shops and we’re talking about five to ten shops a year, so we’re not one of the players to say we’d like to take on a tranc

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Shopping Planning 111

Retail Dive

SEPTEMBER 21, 2023

The number of deliveries currently made by company associates is small compared to what's handled by independent contractors.

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