Retail TouchPoints
AUGUST 19, 2022
For 87% of B2B marketers and 77% of B2C marketers , email remains the primary content marketing channel. Indeed, it helps to expand the customer base and get to know your audience better. Despite a wide variety of email services available today, there is no one that would suit every business. That is why choosing software should involve multiple factors to find the one which will cover specific business needs.
Retail Wire
AUGUST 19, 2022
Mary Dillon has been named CEO of Foot Locker. The former CEO of Ulta Beauty will replace Richard Johnson who will serve as executive chairman. Ms. Dillon is being tasked with upping Foot Locker’s digital game. “Ninety-nine percent of our customers connect with us digitally but only 20 percent buy digitally,” Mr. Johnson said. “How can we create a better experience for them to click and buy?”.
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Retail TouchPoints
AUGUST 19, 2022
Foot Locker and Fanatics have partnered to connect their ecommerce inventories by allowing Foot Locker fulfill its online orders through the digital sports platform. The deal follows the June appointment of Neil Bansal as Foot Locker’s first EVP and Chief Strategy and Transformation Officer as the retailer looks to bolster its digital strategy. Foot Locker shoppers will gain access to a larger selection of officially licensed merchandise from leagues including the NFL , NBA , MLB , NHL , WNBA an
Cisco Retail
AUGUST 19, 2022
Enterprise software developers are increasingly using a variety of APIs in their day-to-day work. With this increase in use, however, it is becoming more difficult for organizations to have a full understanding of those APIs. Are the APIs secure? Do they adhere to the organization’s policies and standards? It would be incredibly helpful to have a suite of solutions that provides insights to these questions and more.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
AUGUST 19, 2022
Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” That is why Leslie Hand, Group Vice President of IDC Retail and Financial Insights believes that we, as consumers, go through all of our buying decisions asking a series of questions, including: Does this company have the product I want?
Retail Wire
AUGUST 19, 2022
A federal judge yesterday ordered Starbucks to reinstate seven baristas it fired after they spoke with a local TV station in Memphis about their plans to unionize. Starbucks said that it would appeal the judge’s ruling. Reggie Borges, a Starbucks spokesperson, said that those it fired “violated numerous policies and failed to maintain a secure work environment and safety standards.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Mulesoft
AUGUST 19, 2022
The modern manufacturing industry is in transformation. Just as more efficient, mechanized innovation during the Industrial Revolution increased productivity by leaps and bounds, new technologies such as AI, machine learning, iOT, and integration are transforming manufacturing processes today. China represents about 35% of global manufacturing output and has invested heavily in technology to improve manufacturing […].
Retail TouchPoints
AUGUST 19, 2022
Bath & Body Works will lay off 130 employees, mostly from leadership roles, as the retailer seeks to create organizational efficiencies by simplifying and realigning its operating structure. The announcement followed weak Q2 2022 results, with net sales of $1.6 billion , down 5% year-over-year. The layoffs were part of a number of initiatives Bath & Body Works is pursuing to improve its financial performance and enable long-term growth, which also include pursuing cost-control actions an
Small Biz Trends
AUGUST 19, 2022
If you’re like most small business owners, the thought of taking out a loan to grow your business is daunting. Loan documents are key when small business owners are seeking financing. But what documents do you need for your loan application, and where do you start? Relax – we’ve got you covered. In this article, we’ll reveal a list of 14 essential documents for small business loans.
Retail Dive
AUGUST 19, 2022
Federal workplace safety inspectors found a number of violations after visiting three Dollar General stores in Georgia this year.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Small Biz Trends
AUGUST 19, 2022
Whether your small business has a website with eCommerce or not, social media can drive customers to your company. Social media has become an integral part of doing business today and it is one of the more affordable marketing tools available to a small business owner. Staying informed with the latest social media news lets you stay on top of the trends, policy changes, adoptions, and stories to better use social media.
Retail Dive
AUGUST 19, 2022
The online home goods retailer joins others in the industry in reducing headcount in order to manage costs.
Cisco Retail
AUGUST 19, 2022
We’re excited and honored that Cisco DNA Spaces , a cloud-based platform for indoor location and IoT services, has once again achieved the Gartner Peer Insights Customer Choice distinction for Indoor Location Services. This distinction highlights Cisco’s commitment to delivering the right solutions, with the right features, at the right time.
Retail Dive
AUGUST 19, 2022
The retailer has lost sales and market share all while experiencing mounting losses. And without a leader at the helm, it faces an inflection point.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
LS Retail
AUGUST 19, 2022
©iStock/nidwiw To prep for their high-pressure days, many entrepreneurs map out morning routines that keep them alert, focused, and rejuvenated throughout the day. Here are four morning habits of entrepreneurs who’ve raised millions for their companies. I [Laurel Delaney here], I don't feel so bad. One entrepreneur said: "I check [email] immediately.
Retail Dive
AUGUST 19, 2022
Dillon, credited with the beauty retailer's transformation, replaces Richard Johnson as president and chief executive in less than two weeks.
Retail Wire
AUGUST 19, 2022
Wendy’s is redesigning its locations with new grills in galley-style kitchens that will run from the front of the restaurant to the back. The locations will also include windows dedicated to pickup orders.
Retail Dive
AUGUST 19, 2022
After hosting a summer pop-up shop, the DTC brand has learned which products were popular with customers.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
AUGUST 19, 2022
Same-store sales at BJ’s Wholesale Club, excluding fuel, rose 7.6 percent in the second quarter. BJ’s CEO Bob Eddy said that customer traffic increased during the quarter helping the chain pick up market share. “Our business model is designed to work well in the current consumer environment where value is king and we believe we are well-positioned for growth by doing what we do best — delivering great value to our members,” Mr.
Retail Dive
AUGUST 19, 2022
The retailer is addressing its balance sheet as it manages flagging sales and a seemingly endless turnaround.
Retail Wire
AUGUST 19, 2022
COO John Culver is leaving Starbucks after two decades working with the company. Starbucks is eliminating the COO role and will delegate elements of Mr. Culver’s responsibilities to other executives.
Independent Retailer
AUGUST 19, 2022
“The classic thing that happens when consumers see price increases is they tend to mainly buy things and stock them for a longer amount of time because they start to understand that they will pay more tomorrow than they will today.” 85 percent of customers will not shop with a retailer again after having had a poor delivery experience. It is important to keep in mind what items will sell and which ones will collect dust in the back room.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Wire
AUGUST 19, 2022
Home Depot CEO Ted Decker is adding the title of board chairman to his duties, replacing Craig Meaner who is retiring on Sept. 30. “During Ted’s tenure as CEO and a member of the board, we have witnessed firsthand his passion for the customer experience and our associates, and we look forward to continuing to work with him as chair,” said lead director Greg Brenneman.
Independent Retailer
AUGUST 19, 2022
Aside from hosting pop-up and in-store events, fall fairs and festivals are great ways to get your brand name out there and score some new loyal customers. As the heavy summer sun starts to soften and shoppers can pull out their cute fall boots and comfy vests, many of these festivals will be packed with potential buyers. . As retailers begin preparing for this fun, pumpkin spice-filled time of year, Wholesale Central has put together a list of some hot and trending products that are sure to att
Retail Wire
AUGUST 19, 2022
Amazon.com is testing a feed on its app that allows users to scroll through videos and photos of products purchased by others. A company spokesperson said that Amazon is “constantly testing new features to help make customers’ lives a little easier” without committing to the feature being rolled out on a widespread basis to its app users.
Independent Retailer
AUGUST 19, 2022
You need to think like your customers. Where do they usually spend their time and money? Think of the items they use regularly. These are items that everyone needs and uses every day. Another plus is that customers will use health and personal care products regardless of age. Try backward product research, and you may experience the best success. This basically means to think about a product that you would need in your everyday life and how you can improve it.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
AUGUST 19, 2022
Wayfair is laying off about 870 employees as it attempts to bring operating expenses in line with revenues. The online furniture retailer said that it is also in the process of substantially reducing its third-party labor costs.
Retail Dive
AUGUST 19, 2022
With PayPal’s former CFO on board, the retail behemoth is assessing its prospects in the payments arena near and far.
Small Biz Trends
AUGUST 19, 2022
From natural disasters to economic downturns and post-pandemic challenges, small businesses are in need of funds to keep their business running. Thankfully there are many private and public grants looking to help by addressing these issues. While amounts may not seem large compared to PPP loans, they are enough to pay bills, fund renovations, find new hires, and increase inventory.
Retail Dive
AUGUST 19, 2022
The retailer used the feature to partner with artist Katherine Li on a custom tune that serves as the anthem for the music- and metaverse-oriented effort.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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