Sun.Sep 22, 2024

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Walmart Has Unveiled Its Holiday Plans. Here’s What Shoppers Can Expect

Retail Wire

Walmart is celebrating Christmas (and other holidays) early this year.

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‘Illusory’: Woolworths, Coles charged with falsifying discount promotions

Inside Retail

Woolworths and Coles are facing charges from the Australian Competition and Consumer Commission (ACCC) for allegedly misleading customers about the discounted pricing of their products. The ACCC alleged that the supermarkets increased the prices of the products by 15 per cent for a brief period before being subjected to Woolworths’ ‘Prices Dropped’ and Coles’ ‘Down Down’ promotions.

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Kroger Extends Exchange Offers for Albertsons Notes as Merger Developments Unfold

Retail Wire

Recently, Kroger announced an extension of the expiration date for its exchange offers and consent solicitations regarding Albertsons Companies, Inc. notes. The new expiration date is set for September 27, 2024. This extension allows holders of Albertsons notes to exchange them for new Kroger notes and cash, as well as to consent to proposed amendments to the relevant indentures.

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Aussies rank retailers on customer service

Inside Retail

Aldi is Australia’s most t rusted and top-value supermarket brand, according to a recent customer satisfaction survey. Finder’s Customer Satisfaction Awards named Woolworths as the most loved brand and IGA as offering “legendary service” for the supermarket segment. Aldi was also recognised as the top-value brand for bottle shops, while First Choice Liquor received the most loved, most trusted, and legendary service titles in the category.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Qualcomm Explores Takeover of Intel, Intel Undergoes Transformation

Retail Wire

Qualcomm recently approached struggling chipmaker Intel about a potential takeover, according to CNBC. However, it is still to early to tell if Intel has engaged in talks or what the terms might be. This information, confirmed by CNBC, was initially reported by the Wall Street Journal.

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Work faster and unleash your creativity like never before with Klaviyo AI

Inside Retail

Retail marketers are actively seeking AI solutions that will boost creativity and engagement. But the good news is that many such AI solutions are already available, just often overlooked. Intelligent marketing automation platform Klaviyo has just released online a research paper The AI Trends Report For Ecommerce Marketers. More than 1500 marketers reveal how they’re using AI today – and how they hope to use it in the future.

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Asia Pacific in focus: Vivaia’s next big move

Inside Retail

After opening its first permanent store at Langham Place in Hong Kong and entering Malaysia with its first store at The Exchange TRX Mall, the US-based footwear brand Vivaia expanded its footprint into Vietnam last week. These locations, however, are not random pins on a map but a part of the brand’s larger expansion plan in Asia Pacific, including key markets like Japan, South Korea, Malaysia, Singapore and Australia.

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Elon Musk and X News Roundup After Huge Developments

Retail Wire

According to Reuters, the Brazilian Supreme Court has requested documents from Elon Musk-owned social platform X to validate its newly appointed legal representative in Brazil. The platform, which was shut down in late August for failing to comply with the court's orders regarding hate speech moderation, is now expressing a willingness to meet these demands.

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Tupperware has filed for bankruptcy – is multi-level marketing in trouble?

Inside Retail

Tupperware is one of the few iconic brands with which nearly every Australian has come into contact at some stage. Some, like me, will have grown up watching their mums host “Tupperware parties” for their friends on the weekend. Others used the unmistakably colourful containers to carry their lunches to work or produce microwave meals of marvel. So what could have gone so badly wrong that the company has now filed for bankruptcy in the United States?

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Supermarket convenience stores charge up to 21% more, says Which?

Retail Gazette

Shopping at local convenience stores can cost up to a fifth more than buying the same items at the supermarket chains’ larger stores, according to a new study from Which? The consumer group compared the price of 42 popular grocery items on three occasions in June and July at Morrisons Daily, Sainsbury’s Local and Tesco Express compared to those at the supermarkets’ full-sized stores.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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22RE takes "deconstructivist" approach to menswear store in LA

Dezeen

Los Angeles-based studio 22RE has combined metal grids, black and mirrored surfaces, and bold splashes of colour inside this men's multi-brand boutique in the city's Arts District. The second Departamento location is situated in the Signal retail enclave, which occupies a series of warehouses southeast of Downtown LA. The Departamento store features custom elements like a green fibreglass and resin jewellery display Using the building's industrial bones to inform design decisions, 22RE took styl

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Top 5 Customer Service & CX Articles for Week of September 23, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Your Customers Are Changing Fast, Are You? by Joseph Michelli (CustomerThink) Howard Schultz noted that the Starbucks needs to focus on being experiential rather than transactional.

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Debenhams eyes international expansion

Retail Gazette

Debenhams is set to launch international websites in Ireland and Australia in the coming months as it continues with its online expansion. The new websites will go live before Christmas with “hundreds of local and international brands”, followed by a Nasty Gal marketplace in the US, Drapers reported. It comes as the Boohoo Group-owned digital marketplace reached a total of 10,000 brands on its website.

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Comment on 3 Strategies For Measuring Sales Lift In A Retail Promotion by binance

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The good news is that every retailer we work with agrees that lift is an important metric for determining retail promotional success. The bad news is that there’s more than one way for retailers to calculate lift.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Frasers Group hit with audit issues at I Saw it First and Choice

Retail Gazette

Two of Frasers Group’s fashion brands – I Saw it First and Choice – have been hit with audit issues. Auditors for I Saw It First at Cooper Parry were unable to verify almost £7m of wages and salary payments, This is Money reported. Meanwhile, auditors at Hart Shaw said crucial information needed to complete their work for Choice, which the Mike Ashley controlled group bought from JD Sports at the end of 2022, was missing.

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Comment on 3 Must Have Features For Retail Offer Planning Systems by Pag-sign Up

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Retail marketers often look at offer planning as something that belongs in the realm of merchandising. The systems that merchants end up using are spinoff products from whatever financial ERP happens to be installed. What both groups might be missing are the benefits that come from having an offer planning system that's tied into their marketing planning and execution systems.

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Comment on Establishing a Global Marketing Calendar Framework by Create Personal Account

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Let's see what we can do to help you establish a global marketing calendar framework by using marketing calendar software.