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Tesco and Sainsbury’s both increased market share this month as Asda’s hold on the grocery sector continues to falter. Britain’s biggest supermarket Tesco achieved its largest share since December 2017, upping it from 27.4% to 28% as sales rose 5.2% in the 12 weeks to 29 September. Sainsbury’s stepped up its market share by 0.4 percentage points to 15.2% after sales increased 5.1%.
It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers and the underlying infrastructures for selling products online. Yet the comparisons persist, with many B2B companies frustrated that they can’t fully monetize their ecommerce channel. In fact, 65% of B2B leaders said that ecommerce was broken at their organization in the 2024 State of B2B Ecommerce Report by Forrester Consulting and Zoovu.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Albertsons Media Collective will integrate rewards app Fetch into its retail media network (RMN) offerings, using Fetch Points to incentivize consumers to try products, add more to shopping carts and maintain relationships with their favorite brands. The new service is designed to expand the Albertsons’ RMN service offerings to CPG brands seeking to drive retailer-specific sales of their products.
Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer. Member customers will need to use the Sam’s Club Scan & Go app to record their purchases as they walk through the store.
Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer. Member customers will need to use the Sam’s Club Scan & Go app to record their purchases as they walk through the store.
Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk plans to utilize sponsored products and onsite display, with plans to expand to additional formats in 2025.
Save A Lot has opened a microfulfillment center at its Brooklyn, N.Y. warehouse that leverages automated fulfillment technology from Fabric , allowing the supermarket retailer to support faster on-demand delivery throughout the borough via Uber Eats. Fabric’s solutions can assemble 50 -item orders in just six to eight minutes, according to the company.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Skims – the shapewear and loungewear brand launched by Kim Kardashian, Emma Grede and Jens Grede – has signed up David Jones as the exclusive Australian stockist of the label’s new Men’s range. “We are incredibly excited to be the first to bring Skims Men’s to customers across Australia,” said Chris Wilson, executive GM of menswear, kids, home, and food at David Jones. “This collaboration aligns perfectly with our commitment to offering the most innovative and
The Japanese owner of casual wear giant Uniqlo is projected to beat its own forecast in what would be a third straight year of record profits as its brand makes inroads in western markets and its business in China recovers. Fast Retailing’s operating profit in the 12 months through August likely rose 24 per cent from a year earlier to US$3.2 billion, based on the average of 15 analyst estimates compiled by LSEG.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
IGA will open a new concept store at Quay Quarter in Sydney CBD on October 15, allowing office workers, locals, and tourists to stop by for a quick meal or a full grocery shopping experience. The new store will also sell seasonal fresh produce and healthy and organic products, specialty Asian products, flowers, and liquor, including luxury and vintage wines. “We are very excited to open our doors in Circular Quay again after our original store closed at the end of 2017,” said Jim and
As e-commerce continues to evolve at breakneck speed, Australian retailers face the twin challenges of exceeding rising customer expectations and optimising their operational frameworks. The difference between thriving and merely surviving in this hyper-competitive landscape lies in one key strategy: outsourcing. For those seeking the perfect balance between customer experience (CX) excellence and operational efficiency, Cynergy BPO stands as the ideal partner – connecting businesses with indust
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Sydney-based party supplies retailer The Party People is up for sale after brothers and business owners Dean and Peter Salakas determined the company requires “substantial investment” to take it to the next level. “We have grown it substantially from when we took it over when it was just my parents’ small business with one employee and this tiny shop in the local area,” Dean Salakas, The Party People’s ‘chief party dude’, told Inside Retail.
Modern payment technologies like EMV chips, contactless options, and mobile apps are transforming gas station security, reducing fraud, and ensuring safer, faster transactions for customers and businesses alike. The post Gas Station Payment Security: Best Practices for a Safer Experience appeared first on National Retail Solutions.
Building on its Olympic sponsorship, LVMH is expanding its presence in elite sports through a new partnership with Formula 1. The luxury giant is set to become Formula 1’s global partner in 2025, coinciding with the sport’s 75th anniversary celebration. This partnership follows LVMH’s significant investment in sports sponsorship, including a reported 150-million-euro (US$165.77 million) deal to become the premium sponsor of the 2024 Paris Olympics.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Frasers Group has snapped up a trio of shopping centres across the UK as it doubles down on growing its property portfolio. The Sports Direct owner has acquired the 600,000 sq ft Princesshay Shopping Centre in Exeter from US-based asset manager Nuveen and the Crown Estate after it was put up for sale earlier this year. It has added Kent’s Fremlin Walk Shopping Centre to its portfolio, which will see a 70,000 sq ft Frasers flagship and a 5,000sq ft Flannels store open this autumn.
Lvly’s chief operating officer, Jasmine Russell, was part of the key leadership team that expanded the e-commerce florist domestically and internationally. Russell’s career path has taken her from online pick-packer all the way to chief operating officer. Inside Retail caught up with Russell to discuss the evolution of Lvly, why no two days are ever the same, what’s top of mind as a COO and her career journey thus far.
Frasers Group is known for being one of the sector’s most prolific investors in retail brands, but it’s also quickly becoming a property giant. The group revealed this week that it had snapped up a trio of shopping centres across the UK, taking on the 600,000 sq ft Princesshay Shopping Centre in Exeter, Kent’s Fremlin Walk Shopping Centre, and the Olympus Centre retail park in Gloucester’s Quedgeley.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
To be successful in a highly competitive global retail environment, brands must anticipate customer needs, optimize order promising and inventory management and adapt quickly to consumer trends and preferences.
Shein has overtaken rival Boohoo in the UK as the Chinese fashion giant revealed a near 40% increase in sales and surging profits. Pre-tax profit at Shein UK doubled from £12.2m to £24.4m in the year to end of December, according to new accounts on Companies House. Sales for the fashion giant rose 38% to £1.55bn, 30% more than Boohoo Group’s UK sales of £1.09bn last year.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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