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Retail theft has hit record levels in Australia, government statistics show, putting pressure on grocery giants Woolworths Group Ltd and Coles Group Ltd that are already struggling with soaring supply costs and freight blockages. Store theft rose 23.7 per cent in New South Wales, the home state of a third of Australians, from 2021 to 2022, state government figures showed on Thursday, the fastest year-on-year increase since records began in 1995.
Instacart will expand its delivery capabilities beyond the consumer space with the launch of Instacart Business, a B2B service aimed at helping small businesses. Instacart Business will connect business owners with retailers representing 1,100 national, regional and local retail banners with a combined 80,000 stores across more than 14,000 cities in the U.S. and Canada.
Everybody knows that rising inflation has a negative impact on retail sales and is putting pressure on customers who are just trying to make ends meet. While some retailers and brands are trying to help shoppers face the rising cost of living situation, there are others that might want to profit during this period.
Two new entrants into the world of resale, Carhartt and Hanna Andersson , serve very different consumer segments, but both are highlighting the same brand attribute with their resale programs — their products’ durability. Premium workwear brand Carhartt has partnered with Trove to launch its resale program, Carhartt Reworked , which the brand said expands on its “legacy of building durable gear with the highest quality materials.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
A major ‘greenwashing’ internet sweep by the Australian Competition and Consumer Commission (ACCC) has exposed a significant proportion of businesses making “concerning” environmental claims. The regulator assessed 247 businesses and found about 57 per cent had made “concerning claims” about their environmental credentials. ACCC deputy chair, Catriona Lowe, said consumers are now making purchasing decisions on environmental grounds.
Nordstrom will work with The Folklore Group to better identify and engage with fashion and lifestyle brands founded by Black, Latinx, Asian and other people of color as well as those located in emerging markets. The retailer also will invite brand partners to join The Folklore Connect, which provides software for diverse and sustainable brands to manage and scale their wholesale businesses and serves as a marketplace for retailers to buy from historically marginalized brands.
Instacart reported that its revenues jumped more than 50 percent in the fourth quarter, and its profit margins rose more than 80 percent. The delivery service is reportedly closer to filing an initial public offering of its stock.
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Instacart reported that its revenues jumped more than 50 percent in the fourth quarter, and its profit margins rose more than 80 percent. The delivery service is reportedly closer to filing an initial public offering of its stock.
While the opportunities VR and the metaverse offer for the customer experience is a well-explored path, the technology also has the potential to greatly increase retailers’ efficiency on the backend. Purina is taking advantage of these possibilities, using the technology to connect with its retail partners to design planograms remotely, which can save time and boost sustainability with accurate shelf simulations.
To create a more inclusive shopping experience for customers, hardware chain retailer Bunnings has unveiled a sensory maps feature for autistic shoppers. Customers can access the maps by visiting the brand’s website or asking one of the store team members for assistance. The maps provide a guide to the insides of a store which may be challenging to navigate for those experiencing heightened sensory input from their surroundings.
New supplier guidelines issued by REI will require its cookware suppliers to remove environmentally harmful long-chain PFASs (per- and polyfluoroalkyl substances) from their products by fall 2024. The outdoor gear retailer also imposed the same deadline for textile products covered under a California law that takes effect in early 2025, and it will require PSAF-free products from all its textile suppliers by fall 2026.
The e-commerce giant canceled, closed or delayed 99 facilities in its U.S. fulfillment network, according to a firm tracking the company. Amazon disputed its findings.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
If a consumer has a $5 bill burning a hole in their pocket, will they spend it on a candy bar for an afternoon sugar rush, or the opportunity to be a part of a bigger game like the lottery? Although spontaneous purchases may in part be motivated by having spare cash on hand, digital branding campaigns can have a significant influence over those split-second decisions.
TradeMe’s Everyday Fashion runway event and recent Circular Economy report has showcased that consumers are eager to buy preloved clothes, and are motivated to buy from brands that are driven by sustainable and ethical practices. The pre-owned and biddable fashion show in Aotearoa was hosted by TradeMe last week, with revenue from the sale of all garments going to RainbowYouth – a charity that provides resources and advocacy for Aotearoa’s queer, gender diverse, takatāpui , and intersex youth.
Athletic-inspired fashion retailer Hibbett is adding Happy Returns Return Bars to its more than 1,100 Hibbett and City Gear stores across the U.S., allowing online shoppers to quickly return items from hundreds of retailers without the need for boxes or labels. Hibbett hopes that accepting returns from other retailers in its stores will increase foot traffic and help to introduce its brand to new customers, something that similar programs have done for other retailers.
Although home improvement doesn’t often come top of mind when thinking about what’s sexy in retail, the DIY sector in Southeast Asia is starting to look like an exciting place to be. Last year, in Thailand, a corner should have been turned, as Covid-19 receded in the rearview mirror, but then disaster struck: the rainy season, which normally begins with a whimper in July and ends with a bang around October, was one of the worst in living memory for both intensity and duration.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Qurate Retail Group , parent company of brands including QVC, HSN and Zulily , has hired Bill Wafford as its new CFO, effective March 20, 2023. Wafford, who will report to Qurate Retail President and CEO David Rawlinson II, replaces James Hathaway, who has served as interim CFO since August 2022. Hathaway will become CFO of QVC U.S., the company’s largest business unit.
The last few years have tested us personally and professionally on many levels. It’s taken the meaning of VUCA (volatile, uncertain, complex, ambiguous) to a whole new level, asking us all to deconstruct reality and push the boundaries of possibilities in how we live and lead. At the end of 2021, we pondered what 2022 might bring and whether the challenges would continue.
Since 2019, at least 75 communities have voted against allowing dollar stores to open. The towns represent a small but growing trend. The number of communities that rejected dollar stores between 2015 and 2018 was 25.
Despite the economic headwinds hitting much of the retail industry, Australian department store chain David Jones has bucked the trend and delivered a strong start to the year. According to its South African parent company Woolworths Holdings, David Jones’ adjusted operating profit spiked 245.8 per cent for the half, with turnover up almost 32 per cent , compared to a year prior.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Target plans to launch or expand more than ten private brands, with most items priced between $3 and $15. The chain said it had seen a significant shift away from higher price discretionary items as consumers focus on everyday staples.
TradeMe’s Everyday Fashion runway event and recent Circular Economy report has showcased that consumers are eager to buy preloved clothes, and are motivated to buy from brands that are driven by sustainable and ethical practices. The pre-owned and biddable fashion show in Aotearoa was hosted by TradeMe last week, with revenue from the sale of all garments going to RainbowYouth – a charity that provides resources and advocacy for Aotearoa’s queer, gender diverse, takatāpui , and intersex youth.
German sportswear maker Puma on Wednesday gave 2023 operating profit outlook with midpoint below last year’s level, as it expects currency effects and higher freight and raw material costs to again weigh on profitability. Rising materials and freight costs as well as stronger US dollar, inventory markdowns and higher promotion expenses have put pressure on margins in the sporting goods sector.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Ellie Degraeve – founder & CEO of Go For Zero – heads the list of Inside Retail ’s 2023 Top 50 People in E-Commerce, sponsored by CouriersPlease. Go For Zero is an online retailer that offers toxin- and waste-free products aimed at helping people reduce their environmental impact. You can download the full report here. “In just a few short years, Ellie has turned Go For Zero into a trusted platform for sustainable and waste-free products, leveraging her background in international reta
South Korean spatial design studio WGNB has completed a flagship shop for golf brand PXG in Seoul , featuring an achromatic material palette and a graphite-covered wall that leaves smudges on visitors' clothing. The store is located in Seoul's Gangnam district and was designed by WGNB to reference the graphite used to produce PXG 's golf clubs. WGNB has designed PXG's Seoul flagship store "Rather than merely applying the material to every plane, we studied the characteristics of graphite itself,
Nostalgic desserts such as Arctic Roll and Jam Roly Poly are enjoying a renaissance, as new sales data from Ocado has revealed rising consumer spending on frozen desserts.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The “KFC Double Down” returns to the chicken chain’s menus after a nearly 10-year absence. The breadless sandwich includes two cheese slices, bacon and mayonnaise or spice sauce between two fried chick filets. The item is being launched for a limited time beginning March 6.
The Conference Board said the consumer confidence index fell to 102.9 in February from 106 the month before. Ataman Ozyildirim, senior director of economics at the Conference Board, said the most significant decline was among 35- to 54-year-olds with an annual income of at least $35,000.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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