Wed.Jan 22, 2025

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Why People-Centered Design will be One of 2025’s Hottest CX Trends

Retail TouchPoints

Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. But we wanted to dig a bit deeper, so Retail TouchPoints interviewed two top execs from Arcadis , Principal Cindi Kato-Yokoyama and Principal and Experience Design Services Lead Paul Conder, to provide more depth and color to the forecast.

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Advance Auto Parts Is Closing Stores Across the US

Retail Wire

Advance Auto Parts promised to close over 700 stores through mid-2025.

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Why Clothing the Gaps and Homie are urging retailers to stay open on January 26

Inside Retail

As January 26 approaches, brands are starting to signal their values to their customers. While retailers may wish to be exempt from the national Australia Day debat, a simple open or closed sign or decision to stock Australian flag merchandise says it all. While some retailers have reversed course on their support for changing the date after the failed Voice to Parliament referendum and public backlash, Melbourne-based social enterprise and fashion label Homie is standing in solidarity with Firs

Fashion 246
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An Old Sticking Point for More Sustainable Supply Chains

Retail TouchPoints

Across the globe in 2024, 31.5% of overall plastic waste is expected to be mismanaged after disposal. This means it will either remain uncollected or improperly managed, ending up in landfill or causing toxic leakage. As the amount of mismanaged plastic waste continues to increase year on year, it is crucial to find ways to tackle this problem and strengthen our collective success rate in recycling.

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Protect Your Businesss Online Reputation with These Expert Tips

In today's digital world, your online reputation can make or break your business. Protecting it requires proactive strategies, from monitoring customer reviews and social media mentions to responding professionally and showcasing positive feedback. This guide will help you establish a strong online presence, address negative comments effectively, and leverage SEO to highlight your best qualities.

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Myer reveals early shareholder votes in favour of Premier deal

Inside Retail

Myer has revealed the details of early shareholder votes in favour of its proposed acquisition of Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E. In a summary of direct and proxy votes received on the resolution before the meeting, Myer said that 95.45 per cent of its shareholders who voted before the meeting approved the proposal, while 3.82 per cent voted against it.

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Walmart Adds In-Home Customer Tests to its Suite of Insights Tools for Suppliers

Retail TouchPoints

Walmart Data Ventures the business unit within Walmart that harnesses the retailers vast data resources to offer insights to its suppliers is launching a new service that will allow brands to get feedback on their products via in-home tests with everyday consumers. The In-Home User Test (IHUT) service joins another new offering, Research Services, that debuted late last year.

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More Trending

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Thinking Locally to Drive PoS and Expansion Campaigns

Retail TouchPoints

Your brand has had great success at home, and now you want to duplicate that in additional markets, maybe even expand internationally. Yet conducting point-of-sale (PoS) campaigns in new regions wont work with a cookie-cutter approach. Every market is unique, often subject to its own regulations, availability of materials as well as supply chain and logistical quirks.

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Mosaic receivers to close down Rivers brand, stores

Inside Retail

Mosaics Rivers brand, along with its stores, will close by mid-April after a sale of the business could not be achieved. The receivers and managers of Mosaic Brands Group announced the closure of the apparel brand on Thursday. The shutdown will impact 136 Rivers stores and approximately 650 employees. Sale events and promotions will be run in all stores, and the timing of individual store closures will depend on stock levels.

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Fanatics to Debut Community-Friendly Flagship on London’s Regent Street

Retail TouchPoints

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids rip events, athlete appearances and partner activations in addition to retail space. The new stores retail focus will be sports and entertainment trading cards and games, featuring Fanatics Collectible brands such as Topps, Merlin, Match Attax and Bowman.

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A Catch-22: Experts weigh in on the wind-down of the e-commerce disruptor

Inside Retail

Wesfarmers decision to wind down Catch this week has prompted strong reactions from the retail industry, with many former Catch employees, customers and armchair experts sharing their thoughts on why the company that once had a run-rate of $1 billion is about to cease trading. Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT Univer

Marketing 246
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Home Depot Adds Uber Eats and DoorDash Delivery Options from 2,000+ Stores

Retail TouchPoints

The Home Depot has partnered with both Uber Eats and DoorDash to offer on-demand or scheduled delivery of home improvement and gardening products from its 2,000+ stores across the country. The retailer had added nationwide delivery via Instacart in May 2024. Our stores are core to The Home Depots business, and expanding our ecommerce capabilities is a key part of our efforts to deliver a seamless, interconnected shopping experience, said Jordan Broggi, EVP of Customer Experience and President of

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Paire makes Melbourne debut with QV flagship

Inside Retail

Essential wear brand Paire has opened its first flagship store in the QV Melbourne shopping centre. Paire was founded in 2020 by long-time best friends Nathan Yun and Rex Zhang. The company started with selling socks and has grown into a multi-faceted business known for its sustainable and functional fashion. Designed by In Addition with lead designer Josh McLean, the new store stocks the entire range, offering customers the chance to experience the brand firsthand.

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Overcoming Retail Media Challenges: Strategies for Success

Tokinomo

Retail media is rapidly transforming how brands connect with consumers, but succeeding in this dynamic space is far from simple. Many companies struggle to unlock their full potential, held back by complex challenges that demand innovative solutions. In this article, we explore the critical retail media challenges and provide fresh strategies to help brands stay ahead, build resilience, and drive meaningful results.

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How conversational commerce is redefining the way customers interact with brands

Inside Retail

It wasnt long ago that shopping required a trip to the store, with no guarantee that the item you wanted would be in stock. Today, consumers expect the freedom to shop on their own terms, being able to review all the options available to them online and without disrupting their daily routines. Whether its checking in-store availability for same-day pick up or having items delivered directly to their door, convenience has become a top priority.

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5 Tips to Build a Strong Web Presence for Your Small Business

Creating a solid web presence is crucial for small business success in today's digital world. This blog covers five essential tips to help you build and strengthen your online presence. Learn how to create a professional website, optimize it for search engines, and leverage social media to engage with your audience. We'll also guide you on the importance of local listings and how to maintain a consistent brand across all platforms.

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Best Buy To Launch Third-Party Marketplace This Summer

Retail Wire

Best Buy is partnering with Mirakl to allow third-party vendors to sell on its website.

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Inside Levi’s Lot 1: Conversations with Tokyo’s master tailors

Inside Retail

Levis Lot No 1, located within the Tokyo flagship store in Harajuku, offers customers a rare opportunity to work closely with master tailors in designing custom denim pieces. From choosing the perfect fabric to crafting personalised details, every step of the process is tailored to the individual. Inside Retail sat down with two of Levis master tailors in Tokyo Mio Yamamoto and Masayuki Den to explore what it means to be at the forefront of this program.

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Stripe Sent Its Laid-Off Employees a Picture of a Duck in Termination Email

Retail Wire

Stripe wasn't duckin' around when they sent out termination letters to employees.

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Benefits of In-Store Retail Media for CPG Brands

Tokinomo

In an era of rapid change in consumer behavior and retail dynamics, Consumer Packaged Goods (CPG) brands are turning to new strategies to stand out in a crowded marketplace. Among these, in-store retail media has become a game-changer, offering brands a unique opportunity to connect with shoppers at the point of purchase. This article delves into the power of in-store retail media, highlighting its benefits for CPG brands, its role in shaping the shopper experience, and the emerging trends drivi

Consumer 130
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Dairy Queen Brings Back the Red Velvet Cake Blizzard in Time for Valentine’s Day

Retail Wire

Dairy Queen has more sweet treats for its patrons.

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Simplifying Zero Trust Security for the Modern Workplace

Cisco Retail

Ciscos User Protection Suite now includes Identity Services Engine (ISE), enabling organizations to achieve zero trust for the workplace.

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Firehouse Subs Has Signed a Deal for Brazilian Expansion. Here Are the Details

Retail Wire

Firehouse Subs is taking its sandwiches to Brazil.

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6 trends that will shape retail in 2025

Retail Gazette

With inflation still soaring and retailers hit hard by the Autumn Budget, 2025 could be set to be another turbulent period for the retail sector. As we kick off the new year, industry experts share the key trends set to shape retail in 2025. Pre-loved goes mainstream The rising popularity of second-hand goods and renting fashion over the last couple of years is set to go mainstream this year.

Fashion 105
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Boost Your Website Traffic with These Proven Strategies

Driving traffic to your website is key to growing your business online. In this blog, we explore proven strategies to attract more visitors and boost engagement. Learn how to optimize your site for search engines, leverage social media, and create compelling content that resonates with your audience. We’ll also cover the importance of email marketing, online advertising, and analyzing your traffic to refine your approach.

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Procter & Gamble Reports Strong Sales for Q2 2025, Beats Targets With Rising Product Demand

Retail Wire

Procter & Gamble exceeded expectations in its Q2 2025 earnings report.

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REI taps Nike, Athleta vet Mary Beth Laughton as CEO

Retail Dive

Eric Artz, who has led the outdoors retailer for six years, plans to retire at the end of March.

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McDonald’s Announces New Happy Meal Collaboration With Pokémon

Retail Wire

McDonald's is hoping Pokémon fans will "catch 'em all.

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Optimizing AI Workloads with NVIDA GPUs, Time Slicing, and Karpenter (Part 2)

Cisco Retail

Introduction: Overcoming GPU Management Challenges In Part 1 of this blog series, we explored the challenges of hosting large language models (LLMs) on CPU-based workloads within an EKS cluster. We discussed the inefficiencies associated with using CPUs for such tasks, primarily due to the large model sizes and slower inference speeds.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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Consumer spending forecast to grow 3.1% this year

Retail Dive

2025 could be a “breakthrough year,” as retailers engaging with generative AI see some results, according to Deloitte.

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Explore the Future of Naval Communications and Security with Cisco at AFCEA West

Cisco Retail

Join us at AFCEA West at Booth #1033 to explore Cisco's pioneering technologies and expert insights that are reshaping the future of naval data communications and security.

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VF Corp. confirms further layoffs

Retail Dive

The company said the move, which follows a previously announced 242-person workforce reduction, is connected to its turnaround strategy.

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Footwear brand She Wear steps into retail with Brisbane store

Inside Retail

Functional footwear brand She Wear has opened its first physical store following years of online operations. The store, located on Racecourse Road in Hamilton, offers She Wear’s entire product line, including its best-selling safety work boots, work shoes and functional lifestyle shoes. The venue also stocks an extensive selection of female-specific workwear.

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The Evolving Retailer's Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever