Why People-Centered Design will be One of 2025’s Hottest CX Trends
Retail TouchPoints
JANUARY 22, 2025
Some 2025 retail design trends are easy to predict; for example, its a good bet that artificial intelligence (AI) will play a starring (or at least supporting) role. But we wanted to dig a bit deeper, so Retail TouchPoints interviewed two top execs from Arcadis , Principal Cindi Kato-Yokoyama and Principal and Experience Design Services Lead Paul Conder, to provide more depth and color to the forecast.
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