Wed.Jan 15, 2025

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“I Matter Too” campaign launches urging retailers to prioritise accessibility ahead of the European Accessibility Act

Retail Focus

As the June 2025 deadline for the European Accessibility Act approaches, Nexer Digital has launched a new campaign, I Matter Too , to raise awareness about the importance of inclusive online experiences. The campaign aims to encourage online retailers to act now and embrace digital accessibility as a core part of their strategy, not just to meet legal requirements but to go beyond compliance and deliver true inclusivity.

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Tracee Ellis Ross on Innovation, Team Building and Why ‘Challenge’ Marketing is Broken

Retail TouchPoints

Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends , but it was her lifelong experience as a curly girly (a woman with curled and coiled hair) that inspired the idea and was validated by generations of women with similar experiences. I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young

Marketing 279
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Frasers Group confirms two-thirds of retail workers remain on zero-hours contracts

Retail Gazette

Frasers Group has confirmed that two-thirds of its retail staff remain on zero-hours contracts ahead of new legislation aimed to limit their use. The retail giant, which was recently booted from the FTSE 100, told MPs examining the proposals to improve protection for workers that 11,500 staff members remained on the contracts and were not given any compensation even if shifts were changed at the last minute.

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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, continues to rise.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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How Ulta Beauty and Adobe are delivering ‘personalisation at scale’ 

Inside Retail

Ulta Beauty is known for its best-in-class loyalty program, which accounts for over 90 per cent of its sales. By leveraging the data and insights gathered from this program, Ulta Beauty is able to serve its customers with highly personalised experiences. However, the beauty retailer is not stopping there. It has partnered with software company Adobe to build up its ability to provide personalisation at scale to spread joy to its guests at every touchpoint, foster connections between customers an

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Joann Files for Second Bankruptcy in 10 Months, Seeks Buyer

Retail TouchPoints

Joann has filed for bankruptcy protection for the second time in less than one year and is seeking a buyer, according to CNN and multiple media reports. The crafts retailer entered a structured bankruptcy in March 2024 but emerged as a private company a little over one month later. Joann kept all 800+ brick-and-mortar stores open as part of that deal, which appears to have been a strategic mistake.

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Pricer Launches Its Latest Solution, Pricer Avenue™, to Help Retailers Redefine Shelf-Edge Experiences

365 Retail

Pricer, the leading in-store automation and communication solutions provider, has announced the launch of its latest innovation, Pricer Avenue , to evolve the role of traditional Electronic Shelf Labels (ESLs) and deliver enhanced and connected in-aisle experiences. A bold, new modular ESL system, Pricer Avenue redefines traditional aisle experiences, offering new ways for retailers to compose, build, run and merchandise the shelf-edge digtally.

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Wesfarmers to launch cosmetics retail chain, Atomica

Inside Retail

Wesfarmers Health has opened the pilot of a new beauty and wellness concept store called Atomica, which it plans to roll out in major cities this year. The first store is located at the Castle Towers shopping centre in Sydney, in a space formerly occupied by Priceline shop. Wesfarmers Health partnered with branding and design agency Houston Group to design the inaugural Atomica store.

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Walmart Updates Branding to Better Align with Heritage and Innovation

Retail TouchPoints

Walmart has unveiled a refreshed look and feel to better showcase its legacy and commitment to its customers. The comprehensive image revamp will extend across channels and touch points from the retailers website and app to all stores. The new branding was rolled out in Walmarts Store 4108 in Springdale, Ark., this past October and will expand to all remaining stores over an undisclosed period.

Marketing 279
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1001 Optometry unveils new store design

Inside Retail

Eyewear retailer 1001 Optometry is refurbishing 25 to 30 stores located in shopping centres, implementing the brand’s “Details are Beautiful” strategy. The company tapped The Great Indoors interior designer Gesa Hopkinson for the refurbishment, which features glazed walls to allow guests to view the optometry equipment and testing rooms.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Superdry settles trademark dispute with Manchester City

Retail Gazette

Superdry has reached a settlement with Manchester City over claims that the football clubs sponsorship deal with beer manufacturer Asahis Super Dry infringed its trademark rights. The retailer was set to appear in front of the High Court in London on Tuesday (14 January), but the case has been discontinued after the parties reached a deal, The Financial Times reported.

Fashion 117
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Pro-growth business partnership forms to back flagship UK high streets

A1 Retail

Pro-growth partnership, representing over 5,000 businesses across the UK, has formed to unlock fresh opportunities for nations high streets. Representatives from flagship high streets across Birmingham, Bristol, Cardiff, Edinburgh, Liverpool, Leeds and London are founding members. The group will develop policy solutions to common challenges facing flagship high streets, including business rates, public safety and planning.

Planning 105
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Currys lifts profit guidance after ‘strong peak trading’

Retail Gazette

Currys has raised its profit outlook for the year after boss Alex Baldock hailed strong peak trading over the crucial Christmas trading period with a 2% rise in UK underlying sales as consumers bought more laptops and mobile phones. As a result, the electricals giant now expects its full year adjusted pre-tax profit to come in ahead of consensus expectations at around 145m to 155m, up 23% to 31% year-on-year.

Planning 115
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BOXPARK to Launch PLAYBOX

365 Retail

This February, BOXPARK is set to unveil its newest venture, PLAYBOX , an immersive social gaming experience located at BOXPARK Croydon. Combining competitive socialising, live sports, and vibrant entertainment, PLAYBOX aims to redefine social experiences in South London. Image: Boxpark Spanning 3,500 square feet, PLAYBOX is designed to create an all-encompassing gaming experience.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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One Stop launch educational campaign, Fruities & Veggies

A1 Retail

One Stop has launched a brand-new, fundraising and educational initiative supporting UK food redistribution charity FareShare, in partnership with Louis Kennedy – the agency behind Partnerships with Purpose. Targeted at families and the younger generation of customers at One Stop stores, The Fruities & Veggies project has been developed to create more awareness around healthier eating habits and the specific benefits of eating a variety of fruit and vegetables.

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Johnny Bigg debuts in five US Belk stores

Inside Retail

Johnny Bigg will debut in five Belk stores as part of the Australian fashion brand’s expansion plans in the US. The stores are located in Charlotte and Raleigh in North Carolina; Columbia in South Carolina; and Birmingham and Huntsville in Alabama. “Together, we’re making it easier for big and tall men to access the fashion they want in the size that they need,” said Katie Burtt, GM of Johnny Bigg USA. “We’re eager to see how this collaboration evolves and loo

Fashion 130
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The Black Farmer secures £1 million funding from Bibby Financial Services to drive expansion

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Black Farmer Ltd, the multi-award-winning food brand, has secured a 1 million funding line and specialist FX services from independent SME funder, Bibby Financial Services (BFS). The additional capital supports the brands expansion into high street retail premises, and furthers the companys overarching mission to offer premium quality, affordable Br

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All Free Clear Detergent Is First Laundry Brand To Use NaviLens Technology for Those With Vision Problems

Retail Wire

all free clear is partnering with NaviLens to help the sight-impaired.

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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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The Perfume Shop partners with GXO for high street deliveries

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! GXO Logistics, Inc.(NYSE: GXO), the worlds largest pure-play contract logistics provider, has partnered with The Perfume Shop, the UK’s largest specialist perfume retailer, to provide weekly high street deliveries to more than 200 stores through its shared transport network, helpingreduce environmental impact, urban congestion and transportation co

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Wendy’s Vanilla Frosty is Back and Even Sweeter with Frosty Key Tags

Retail Wire

Wendy's has finally brought back a beloved Frosty flavor.

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Valentine’s Day 2025: an untapped retail opportunity

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Around 40 million people in the UK celebrateValentines Day andthe estimated spending on Valentines Day in 2024 was 2.1 billion, making it a profitable celebration day for retailers. Tiger Feet, the market-leading wholesaler of greeting cards, partyware, and giftware, have shared insights on Valentines Day trendsand how retailers can capitalise on the day

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Chick-fil-A Brings Back Heart-Shaped Trays for Valentine’s Day

Retail Wire

Chick-fil-A is the place to treat your loved one on Valentine's Day with a box of heart-shaped nuggets.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Family forecourt business transforms Rochdale site with new Spar and Shell service station

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! AY&Y Patel Dewsbury has transformed their Ceylon service station in Rochdale with a 1.5 million complete knockdown rebuild. Located in Yorkshire Street, the site has been in the family business for almost 35 years and now has an expanded brand-new Spar store, serviced by James Hall & Co., and a modernised Shell forecourt.

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Doritos Names 3 Crash the Super Bowl Finalists

Retail Wire

Doritos is putting fan-made ads head-to-head in advance of the big game.

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Valentine’s Day gifts worth toasting: Portofino Dry Gin and La Penisola

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! This Valentines Day, elevate your gift game with a choice thats as stylish as it is thoughtful. Portofino Dry Gin, inspired by the glamour of the Italian Riviera, offers two stunning options to impress the discerning gin lover in your life: the signature Portofino Dry Ginand its bold new premium expression, Portofino Dry Gin:La Penisola. […] If you

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McDonald’s Shutters 3 CosMc Cafe Locations, Opens 2 Others

Retail Wire

McDonald's is struggling with the CosMc concept.

Location 147
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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New Year refresh: Pukka updates range for 2025 15 January 2025

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Pukka Herbs, renowned for its premium organic teas, is excited to announce five reimagined blends for the New Year, building on favourite flavours to offer an even more satisfying and wellness-packed cup of tea.

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Protecting AI so AI Can Improve the World, Safely

Cisco Retail

You need to move fast with AI, but you absolutely cannot afford to sacrifice safety and security for speed. Announcing Cisco AI Defensea solution designed to eliminate this tradeoff and empower you to innovate fearlessly.

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Gü announces Peter Utting’s retirement and appointment of new CEO Emma Vass

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! After six years leading G, Peter Utting has decided to retire from full-time work and will be stepping down as CEO. Utting will be replaced by Emma Vass, who has nearly 25 years of experience in the food and drink industry.

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Cisco AI Defense: Comprehensive Security for Enterprise AI Adoption

Cisco Retail

Cisco AI Defense is a single, end-to-end solution that helps your organization understand and mitigate risk on both the user and application levels.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.