Retail TouchPoints

FEBRUARY 28, 2025

APIs, otherwise known as Application Programming Interfaces, have become the secret messengers of the tech world. Their importance in todays digital world and their relationship with the retail industry should not be underestimated. APIs have become crucial to todays IT systems as they enable different software to communicate with one another. For example, in retail, when a customer orders something online through an app, it uses an API to enable it to retrieve inventory data to indicate whether

Customer Experience

365 Retail

FEBRUARY 28, 2025

Monos, the Canadian travel and lifestyle brand, has officially earned B Corporation (B Corp) certification, becoming the first North American luggage company to achieve this designation. The certification places Monos among a select group of businesses globally that meet high standards of social and environmental responsibility, accountability, and transparency.

Shipping

Retail TouchPoints

FEBRUARY 28, 2025

Citing research revealing that one-quarter of UK shoppers spend more than 10 minutes deliberating in the wine aisle, Marks & Spencer is testing an AI-powered Wine Finder tool. The tool asks a few quick questions about personal preferences and then makes tailored wine recommendations based on available inventory in the customers chosen store. The Wine Finder is available online for more than 500 Marks & Spencer stores and on point-of-sale marketing in 20 Foodhalls.

Point of Sale

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 28, 2025

Retailers are moving faster than ever to adopt technology that drives business success. Whether its improving customer experiences or optimizing supply chains, staying on top of retail technology trends is essential for remaining competitive. According to NRF’s 2024 Retail Technology report, over 75% of retailers are planning significant investments in technology to enhance their operations this year.

Inventory Management

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

FEBRUARY 28, 2025

On the heels of a strong fiscal 2025 (which ended Feb. 1, 2025) TJX Companies is ramping up store expansion plans across its roster of banners, which include TJ Maxx , Marshalls , HomeGoods , HomeSense and Sierra. In fiscal 2025 TJX recorded net sales of $56.4 billion, up 4% from the previous year, with consolidated comparable store sales increasing 4% year over year.

Department Stores

365 Retail

FEBRUARY 28, 2025

Benefit Cosmetics has opened the doors to Club Bounce , a temporary pop-up event in central London designed to celebrate the launch of BADgal Bounce Mascara. Taking place at Noho Showrooms , the activation combines elements of sport and beauty in an interactive setting. The venue features a basketball-inspired theme, including a pink court where visitors can test their shooting skills, a trampoline selfie zone designed for social media content, and a hall of fame installation highlighting Benefi

Accounting

A1 Retail

FEBRUARY 28, 2025

Major 230m investment in new state-of-the-art e-commerce hub in Coventry will create up to 600 local jobs. New hub near Coventry Airport can handle up to 1 million parcels a day and is part of DHL e-Commerces wider 482m investment into the UK. Minister Justin Madders opened the hub yesterday, celebrating the latest in a series of job-boostinginvestments across the country.

Consumer

Retail TouchPoints

FEBRUARY 28, 2025

J.Jill has chosen Mary Ellen Coyne as its new CEO, replacing retiring CEO Claire Spofford , who will step down on April 30, 2025. Coyne will bring more than three decades of executive experience in apparel retailing, including stints at Ralph Lauren and her most recent job as CEO of J.McLaughlin. Mary Ellen Coyne “Mary Ellen’s extensive experience in the retail industry, combined with her proven track record of driving growth and strategic transformation, makes her the ideal leader t

Apparel

A1 Retail

FEBRUARY 28, 2025

The Retail Technology Show (RTS), the flagship event that connects retails changemakers and tech innovators, has announced the shortlist of its 2025 Innovation Awards, which champions the progressive technologies powering retail transformation. Every year, the RTS Innovation Awards highlight the best examples of game-changing solutions from across the RTS exhibition floor.

Markdowns

Retail TouchPoints

FEBRUARY 28, 2025

NFL Hall of Famer and Good Morning America co-host Michael Strahan has launched a custom mens tailoring business, offering made-to-order suits delivered to customers doors within two weeks. Called the Michael Strahan Design Lab , the custom pieces will be offered at flat prices, such as a two-piece suit for $399 , three-piece suits for $499 and sports coats for $299 , according to WWD.

Sporting Goods

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail Gazette

FEBRUARY 28, 2025

Topshop is gearing up for the relaunch of its website, with three teaser videos posted on its Instagram account and the cryptic message “watch this space” to hint at the developments ahead. It follows the appointment of Michelle Wilson as managing director of Topshop and Topman earlier this week , alongside a flurry of appointments and moves as Asos.

Wholesale

365 Retail

FEBRUARY 28, 2025

Kiki & Miumiu Market is set to open its second and largest location at Lewisham Gateway, following the success of its debut store at Elephant Park. The independent pan-Asian food market has secured a 5,000 sq ft ground floor unit within the development, with plans to open in early 2025. Expansion to Lewisham Gateway The new store will be the brands largest to date, offering an extensive selection of products from East and South East Asia.

Location

Retail Gazette

FEBRUARY 28, 2025

In The Style has cut at least 17 jobs as the fashion retailer teeters on the brink of collapse. The company is understood to have informed impacted staff in a group meeting on Wednesday (26 February) and some employees have been dismissed without receiving their most recent pay checks, Drapers reported. Several content creators and influencers including Eastenders’ Jacqueline Jossa and ex-Geordie Shore star Charlotte Crosby took to social media on Thursday (27 February) slamming In The Sty

Fast Fashion

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Uber Eats is accelerating its commitment to sustainability in London with two major initiatives that reduce emissions and waste across the food delivery ecosystem. A newly launched Green Packaging Badge now makes it easier for consumers to support eco-conscious restaurants, while a partnership with Zenion is scaling up the adoption of electric motorcycle

Consumer

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Gazette

FEBRUARY 28, 2025

Morrisons has made a series of senior leadership appointments as it continues to drive its growth strategy. The supermarket giant has poached Lidl’s chief operating officer Matt Heslop as its new director of convenience and wholesale. Heslop, who joins Morrisons next month, has spent over 20 years in a variety of roles at the German discounter, most recently as chief operating officer of Lidl UK and of its Irish business before that.

Supermarket

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Private Labels are driving a significant transformation in the fast-moving consumer goods (FMCG) sector across Europe, according to Circanas latest report,Private Labels: Transformation for Growth. The report highlights how Private Labels have capitalised on shifting consumer behaviours, offering affordable, high-quality products that meet evolving deman

Marketing

Retail Gazette

FEBRUARY 28, 2025

London Mayor Sadiq Khan has kicked off the process to proceed with his plans to pedestrianise Oxford Street and rejuvenate the citys busiest shopping district. Khan launched a consultation today (28 February) to gather Londoners views on his proposals to ban traffic along the street, which is estimated to have contributed 25bn to the capitals economy in 2022.

Shopping

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Esteemed Australian beef producer Jacks Creek, winners of the coveted title of Worlds Best Steak for two years running, has secured its first exclusive UK retail listing with Ocado Retail. The new Wagyu X range features four highly marbled grain-fed Wagyu products: Jack’s Creek Wagyu X Sirloin, Jack’s Creek Wagyu X Ribeye, Jack’s Creek

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Gazette

FEBRUARY 28, 2025

Irish roadside hospitality operator Applegreen is embarking on a multi-million-euro investment, opening 20 new M&S Food stores this year as part of a major expansion of its partnership with the British retailer. The move will see each new shop-in-shop location undergo a bespoke upgrade to introduce the M&S brand. By the end of 2025, Applegreen will operate 41 M&S Food stores across Ireland, nearly doubling its existing network, with plans to expand to 60 outlets in the medium term.

Location

A1 Retail

FEBRUARY 28, 2025

Expansion will almost double the footprint of Applegreens M&S Partnership Applegreen plans to have 60 M&S Food outlets in medium term Applegreen, one of Irelands largest roadside hospitality brands, will open 20 new M&S Food stores this year, as part of a major expansion of its successful partnership with Marks & Spencer Applegreen will make a multi-million-euro investment in the further roll out of the M&S Food partnership this year, as each of the 20 new shop-in-shop locati

Location

Retail Gazette

FEBRUARY 28, 2025

Boots prospective buyer Sycamore Partners is planning to separate the UK retail pharmacy business from its US and healthcare arm if its bid is successful. The private equity firm is understood to be looking at a three-way split of Walgreens Boots Alliance with each having distinct capital structures, The Financial Times reported. The move would result in Walgreens, Boots and speciality pharma unit Shields Health Solutions becoming independent companies.

Finance

Shopping Center

FEBRUARY 28, 2025

Petaluma, Calif. Brixton Capital has acquired Washington Square, a 215,506-square-foot shopping center located in Petaluma, for $67.5 million. The eight-building retail center which was more than 99 percent… The post Brixton Capital Acquires Shopping Center for $67.5 Million in Petaluma, California appeared first on Shopping Center Business.

Shopping

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Retail Gazette

FEBRUARY 28, 2025

Wickes has acquired the leases of four former Homebase units following the chains collapse late last year. The home improvement retailer said the stores in Dunfermline, Bury St Edmunds, Leeds Moor Allerton will reopen later this year, and all 55 employees will remain in their jobs. The stores, which will cease trading as Homebase on 3 March, join an additional unit in Northampton which was acquired last July and is currently closed for refurbishment.

Returns

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! An Edinburgh brewery has launched a new nitro stout beer following a surge in demand for darker beers amid well-publicised shortages of sector giant Guinness. Vault City, a craft brewer dubbed the mad scientists of sour beer, has created the Nitro Mini M*rs products, which will be launched in the off trade on March 4 […] If you want more informatio

Shopping Center

FEBRUARY 28, 2025

Stow and Yarmouth, Mass. Atlantic Capital Partners has arranged the $26 million sale of two grocery-anchored shopping centers in Massachusetts. The properties include Stow Shopping Center in the Boston… The post Atlantic Capital Partners Arranges $26 Million Sale of Two Shopping Centers in Massachusetts appeared first on Shopping Center Business.

Shopping

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Aldi is working with National Lottery operator Allwyn to offer The National Lottery at all self-checkouts across its UK stores. National Lottery draw games have been available to buy from colleagues at Aldi stores since 2021, but will now be offered to all self-checkout users for the first time.

Checkout

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

LS Retail

FEBRUARY 28, 2025

iStock/Vilin Visuals Trump announced on February 27, 2025 that proposed tariffs on 25% on Canada and Mexico will be implemented on March 4 after a month-long postponement. The president said that these countries had not sufficiently reduced the flow of drugs across the border. Additionally, Trump also said that China, which already faces 10% U.S. tariffs on its products, will likewise be charged an additional 10% Tariff on that date.

Marketing

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! TGI FridaysTM,the iconic American-inspired restaurant, launches a mouthwateringBottomless Pancakesmenu, ahead of Pancake Day on Tuesday 4thMarch. Available nationwide from now until Friday 7thof March, this limited-time menu is perfect for pancake lovers, delivering incredible value at just 12 per person.

ATS

Cisco Retail

FEBRUARY 28, 2025

Its that time of year again! Next week is HIMSS 2025 and we are excited to showcase how we are connecting and protecting healthcare organizations in the AI era. Cisco uniquely powers how people and technology work together across the physical and digital worlds in healthcare.

Retail Times

FEBRUARY 28, 2025

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! SharkNinja, a global product design and technology company, announces partnership with Nathan Anthony, the #1 bestselling author and creator of the viral food platform Bored of Lunch. Focused on inspiring and simplifying healthy cooking, this collaboration unites Anthonys passion for creating quick, easy, and delicious meals with Ninjas cutting-edge tech

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment