Retail TouchPoints

JULY 10, 2023

Apple co-founder Steve Jobs once said , “People don’t know what they want until you show it to them. Our job is to figure out what they want before they do.” The world of retail is getting ready for its iPhone moment using breakthrough generative AI technology. Unlike traditional AI that is used to detect patterns and make decisions, generative AI models use neural networks that are trained with massive amounts of data to create new and original content — all from just a few typed questions from

Merchant Services 259

Merchant Services Customer Retention Shipping Marketing 259

Retail Wire

JULY 10, 2023

Some Costco stores have started asking Instacart shoppers to wait for orders offsite, according to interviews with shoppers and a review of Reddit posts and discussions on the policy. Instacart does not require shoppers to wait in a store’s parking lot to be eligible for an order, but it does tell its contractors that they.

230

230

Retail TouchPoints

JULY 10, 2023

Fintech firm Ant Group , an affiliate of Chinese ecommerce behemoth Alibaba , has been fined 7.1 billion yuan (approximately $982 million ) by Chinese regulators for violating consumer protection and corporate governance laws and regulations, multiple sources report. Alibaba’s stock price has shot up on the news, with this latest fine being widely viewed as the final move in China’s three-year regulatory crackdown on tech.

Payment Services 210

Payment Services Planning Consumer Marketing 210

Retail Wire

JULY 10, 2023

In an interview with CNBC, Jassy said that Amazon is not falling behind in AI, and that the company is investing in AI across the board. He specifically pointed to Amazon Web Services (AWS) as one business that can capitalize on the buzz around AI over the long term. AWS recently unveiled a generative AI.

228

228

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

JULY 10, 2023

Bed Bath & Beyond has reportedly ceased its efforts to find an acceptable buyer for BuyBuy Baby ’s store footprint and will instead seek court approval for a more limited sale of the baby retailer’s IP assets, according to multiple media reports. The retailer had previously pushed the date for BuyBuy Baby’s auction from June 21 to June 29. At that point, New Jersey-based baby retailer Dream On Me emerged as the lead bidder for the brand’s IP, with a $15.5 million bid for assets including the

Marketing 205

Marketing Store Operations ATS 205

Inside Retail

JULY 10, 2023

Australian consumer electronics giant JB Hi-Fi announced a major expansion of its New Zealand operations last week , unveiling plans to double its store count in the next three to five years. Managing director of JB Hi-Fi New Zealand Tim Edwards told Inside Retail that he plans to grow the business from 14 stores to 38 in the next few years, and has identified a total of 60 locations that could work as bricks-and-mortar sites.

Marketing 189

Marketing ATS Location Planning 189

Retail Wire

JULY 10, 2023

Ocado, a British online supermarket and technology group, has launched its first robotic warehouse in Asia. The warehouse, which is located in Japan, is a joint venture with Aeon, a Japanese retailer. The warehouse will be used to fulfill orders for Aeon’s “Green Beans” brand. Ocado CEO Tim Steiner said that the launch of the.

Supermarket 140

Supermarket Fulfillment Location 140

Retail TouchPoints

JULY 10, 2023

URBN , the parent company of retailers including Urban Outfitters , Anthropologie and Free People , is partnering with enterprise AI software platform provider o9 Solutions to power its digital transformation journey with a next-generation merchandise planning solution. URBN will deploy o9’s AI-powered Merchandise Financial Planning, Assortment Planning, Demand Planning, Allocation and Replenishment capabilities to optimize decision-making and profitability.

Planning 185

Planning Promotions Marketing Consumer 185

Retail Wire

JULY 10, 2023

Founded in 1969, Sephora has grown to become one of the leading beauty retailers in the world. The company now has over 2,700 stores in 35 countries. Sephora’s success in the United States can be attributed to a number of factors, including its wide selection of brands, its commitment to customer service, and its innovative.

113

113

Retail Dive

JULY 10, 2023

The half-century-old off-pricer, which exited a Chapter 11 process just two years before filing again this year, had already moved to liquidate.

122

122

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JULY 10, 2023

Bed Bath & Beyond has canceled an auction for its Buy Buy Baby chain after failing to secure a buyer willing to keep its stores running. The auction was scheduled for Friday, but was canceled late Thursday after no bids materialized. Buy Buy Baby has been in the midst of liquidation sales at its 120.

ATS 100

ATS 100

Retail Times

JULY 10, 2023

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The WilderKitchen – trailblazers of Hot Honey in the UK are set to bring the sweet heat of WilderBee Hot Honey to the shelves of Harrods, London’s leading luxury department store, this July. Born from humble beginnings on a London street food truck, the cult condiment is now ready to take on the elite palates […] If you want more inform

Department Stores 105

Department Stores 105

Retail Wire

JULY 10, 2023

Stellantis, Italy’s sole large automaker, and the Italian government have agreed to aim to increase annual automotive production in Italy to one million units. This would reverse a downward trend seen in recent years, when production fell to fewer than 700,000 vehicles in both 2020 and 2021. As a first step, Stellantis said it plans.

Planning 100

Planning 100

Retail Dive

JULY 10, 2023

The direct-to-consumer brand flourished — and expanded — during the pandemic. But for the last year, it's been losing $135,000 a month on stores.

Consumer 106

Consumer 106

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

JULY 10, 2023

Nearly 900 Amazon workers at a warehouse in Coventry, Britain will stage a strike for three days in the coming week over a pay dispute. The strike will take place from July 11-13, for two hours during the morning and two hours in the evening on the three days.

ATS 100

ATS 100

Retail Dive

JULY 10, 2023

The key element for success is understanding the customer. Do they want to be inspired with aspirational editorial content, or do they need more nuts-and-bolts educational offerings? Either is fine, but the secret is figuring out which will resonate more with the customer.

100

100

Retail Wire

JULY 10, 2023

Superfakes are a new breed of knockoffs that are so good, even experts can’t tell them apart. They are made with high-quality materials and are often indistinguishable from the real thing. Superfakes have become popular in recent years due to the rise of social media and the e-commerce boom. Gen Z consumers are increasingly interested.

Consumer 100

Consumer 100

Cisco Retail

JULY 10, 2023

Today CRN announced the winners of their inaugural Inclusive Channel Leaders Awards to honor people who bring a particular focus on inclusivity to their channel leadership roles.

98

98

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

JULY 10, 2023

Demand for warehouse space has hit a decade low as the online shopping boom fades post-pandemic. According to CoStar Group , the number of companies vacating warehouses has surpassed those acquiring them for the first time in 11 years. Online giants such as Amazon, Boohoo and Asos have downsized their warehouse occupancy in response to the declining demand for online purchases.

Supermarket 98

Supermarket Shopping Planning Consumer 98

Retail Dive

JULY 10, 2023

The retailer discounts the importance of in-store safety, the regulatory agency says, and was named a severe violator this fall.

104

104

Retail Gazette

JULY 10, 2023

Danish retail chain Søstrene Grene is set to open 100 new stores across the UK before 2030. The family-owned homeware brand is looking to add a further five to ten locations to its existing retail estate this year as part of an ambitious expansion drive. Søstrene Grene, which was set up in 1973 by sisters Anna and Clara Grene, offers responsibly-sourced Scandinavian inspired home accessories.

Accessories 98

Accessories Location Shopping Planning 98

Retail Dive

JULY 10, 2023

The storage facility, which expects to hold up to $3 billion in assets in the next few years, will accept eligible cards valued at $250 or more.

ATS 97

ATS 97

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

JULY 10, 2023

Morrisons has become the first UK supermarket to introduce a range of entry level products to its convenience stores. Items from its Savers line will be available in over 500 Morrisons Daily branches, priced the same as in the supermarket stores. The roll out starts with 10 products, including milk, toilet rolls and orange juice, which will be followed by a further 30 items added in the coming weeks.

Supermarket 98

Supermarket ATS 98

Retail Dive

JULY 10, 2023

The DTC luggage brand opened a location in Vancouver, British Columbia, where the company is headquartered.

Location 104

Location 104

LS Retail

JULY 10, 2023

©iStock/Rawpixel What's affecting me, my clients, my colleagues and other global small business owners: What American women should wear in the Middle East. Spill is a new black-owned Twitter alternative. Threads is a new Meta-owned Twitter alternative. Quote of the week: "When you learn something from people, or from a culture, you accept it as a gift, and it is your lifelong commitment to preserve it and build on it." – Yo-Yo Ma Balancing HR global culture with local cultural differences.

76

76

Retail Dive

JULY 10, 2023

Helen of Troy — which also owns brands such as Osprey and Drybar — said consumers are increasingly more interested in tumblers than bottles.

Consumer 80

Consumer 80

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

JULY 10, 2023

The boss of Lush has blamed Brexit for the drop in its European sales, the Telegraph reports. According to its most recent available accounts, the ethical cosmetics retailer reported a 28% decrease in sales in the year leading up to June 2022, in comparison to the previous year. This decline was higher than the 10% decrease observed specifically within the UK market.

Accounting 76

Accounting Marketing ATS 76

Retail Dive

JULY 10, 2023

The planned facility is expected to enhance the company’s inventory capacity while meeting higher demand.

Planning 89

Planning 89

Retail Gazette

JULY 10, 2023

In June, UK retail sales saw a year-on-year increase, accompanied by a boost in consumer confidence, despite ongoing concerns surrounding inflation and rising interest rates. According to the British Retail Consortium ‘s monthly monitor, total sales rose by 4.9% – above the three-month average growth of 4.6% and the annual average growth rate of 4%.

Outdoor 75

Outdoor Consumer Shopping ATS 75

Cisco Retail

JULY 10, 2023

This summer, the Department of Commerce’s National Telecommunications and Information Administration (NTIA) announced awards for the Enabling Middle Mile Broadband Infrastructure Program.

Telecommunications 64

Telecommunications 64

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience