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TikTok Shop has expanded the refurbished electronics product category to U.S. consumers after a UK launch in September 2023. TikTok users can click the Shop tab to see refurbished products such as tablets, mobile phones and laptops being sold by approved TikTok sellers. Each purchase is backed by TikTok Shop’s 90 -day Buyer Protection Program, which allows customers to receive a refund for up to 90 days after purchase if an item is damaged, defective or not as described.
As the Black Friday 2024 shopping frenzy approaches, Australian retailers are gearing up for their biggest challenge yet – managing skyrocketing demand while staying efficient. The key to thriving? Automation. This year, Australian shoppers are expected to spend a jaw-dropping $6.7 billion during the Black Friday/Cyber Monday weekend, up 5.5 per cent from 2023, according to Roy Morgan.
Kroger will leverage RFID technology from Avery Dennison for item-level digital identification, enabling more frequent and accurate inventory information to help maximize freshness, reduce waste and improve the store associate experience. The supermarket will begin in the bakery department, implementing RFID-embedded labels on each item. “Our work with Avery Dennison will improve inventory visibility, which means products will be on the shelves when our customers want them, while enabling our as
Dog brand Bark has collaborated with Crocs to launch a pet footwear collection, Pet Crocs for dogs. Pet Crocs are constructed of breathable EVA foam and come in three sizes with glow-in-the-dark marbled Green Slime and Pink Dragon Fruit options. They have an adjustable strap for increased support, a sticky tread bottom, and ventilation holes on top.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Ulta Beauty is partnering with Rokt to add non-endemic ads to its retail media network (RMN) UB Media. Now, brand and advertising partners — even those not sold by Ulta Beauty — will be able to deliver relevant offers and messages to customers at the bottom of the marketing funnel. The partnership will help the beauty retailer unlock new revenue opportunities and deepen customer relationships during the competitive holiday season and beyond. “We’re committed to providing a personaliz
Effective product placement and in-store compliance are essential to a brand’s success. For a leading FMCG manufacturer, managing shelf visibility across an extensive retail network had become a labor-intensive and expensive task, consuming approximately 1,500 hours of manual work annually. To streamline operations, improve compliance, and boost performance, the brand partnered with Wiser.
PetSmart has tapped Ken Hicks as its new President and CEO, effective Oct. 31, 2024. Hicks will take over from interim CEO Alan Schnaid, who will continue as EVP and CFO. The top job at the pet retailer opened up following the departure earlier this month of J.K. Symancyk, who left PetSmart to lead Signet Jewelers. Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker.
PetSmart has tapped Ken Hicks as its new President and CEO, effective Oct. 31, 2024. Hicks will take over from interim CEO Alan Schnaid, who will continue as EVP and CFO. The top job at the pet retailer opened up following the departure earlier this month of J.K. Symancyk, who left PetSmart to lead Signet Jewelers. Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker.
John Lewis has unveiled its newly upgraded Oxford Street flagship following a £6.5m investment into the store. The department store chain has revamped its beauty hall, increasing the space by 25% to house 41 new counters and shop-in-shop concepts. The department is home to 175 beauty brands, including Clarins, Dior, Clinique and Charlotte Tillbury, as well as The Inkey List, Mac, Skin+Me, Nudestix, and The Ordinary.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Iceland Foods has hit a major milestone in its ongoing commitment to reducing food waste, by redistributing 2.5 million meals to local communities throughout 2024 with its partnership with Olio. Since partnering with the food-sharing app, Olio, in 2022, Iceland has saved a staggering 3,228 tonnes of food from going to waste.
Australia’s two main retail lobby groups have revealed the name of their upcoming merger , and are now recruiting a CEO to lead the new organisation. Earlier, the Australian Retailers Association and the National Retail Association announced they decided to merge, and now they have disclosed the name: Australian Retail Council. “The ARA and NRA have already unified on key issues including retail crime, election priorities and workplace relations,” said Nicole Sheffield, ARA pre
The Body Shop is relocating its head office to Brighton, which it said marks a “significant cultural reset” for the business under new ownership. Most recently, head office functions have operated out of two separate locations in Littlehampton, West Sussex, and London, but will be combined under one roof for the first time in decades. The ethical beauty retailer opened its first store in Brighton back in 1976 and since then has scaled to over 1,900 stores, in over 75 countries.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! London Designer Outlet (LDO) has announced the arrival of two new leading international brands with French Connection and Rituals taking space at the premium outlet shopping destination at the heart of Wembley Park.
Marketers’ traditional funnel-shaped operating model has been completely upended by the evolving and expanding world of ecommerce. Where customers used to move through an orderly progression of steps before making a purchase in stores, they now jump in and out of various stages of “awareness” and “consideration,” seemingly at random, throughout their digital day.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! QUIZ, the omni-channel fashion brand, has today announced the launch of its latest party collection, “Take Me to Paris”. The new range draws inspiration from the French capital and embodies the essence of contemporary glamour, perfect for the festive season.
Just days after announcing two major new partnerships with The Container Store and Kirkland’s , both of which include sizeable investments in the home retailers, Beyond, Inc. has announced plans to lay off 20% of its workforce. In connection with this reduction in force (RIF) plan — which Beyond filed with the Securities and Exchange Commission on Oct. 22 — Chief Product Officer Carlisha Robinson also has been terminated without cause.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is pleased to announce plans to open its 11th UK showroom, located at 7 High Street, Marlow – its first store in Buckinghamshire.
Italian menswear brand Intimissimi Uomo officially launched its Autumn/Winter 2024 (A/W24) men’s underwear collection, under the slogan “Any shape is a good shape”. The brand, known for its focus on versatility and comfort, unveiled the new campaign during an exclusive VIP event at its flagship Oxford Circus store in London. The event featured a star-studded guest list, with notable attendees including Uma Jammeh , Omar Nyame , Brett Stanilan , Wil Anderson, and Finley Tapp.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! GXO Logistics, Inc. (NYSE: GXO), the world’s largest pure-play contract logistics provider, celebrated its first year providing order fulfilment services for Beauty Pie, a luxury cosmetics retailer, following its acquisition of PFSweb (PFS).
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Unified test management systems offer an essential advantage to QA teams, ensuring processes are streamlined and inefficiencies are minimized. Many quality assurance teams face significant challenges when dealing with fragmented workflows.
Food delivery platform Grubhub is expanding its advertising capabilities to create a full-fledged commerce media network in partnership with Koddi. Through the partnership, Grubhub merchants can now access tools like bid automation , advanced targeting and granular performance reporting , including key performance metrics such as share of voice, time live and return on ad spend broken out by audience segment.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Australian activewear brand Do You Even marked the start of its Big W retail partnership and its first range being stocked in the discount department store with a consumer launch event. The event invited the community to ‘Move with Do You Even’, and experience the Do You Even energy firsthand, connect with the fitness community and view the new collection that redefines how the brand retails through brick-and-mortar with its Big W partnership, to achieve its goal of being accessible.
Metcash ‘s sales increased year over year in the fiscal first half, with its food category posting double-digit growth. The group’s sales rose 6.3 per cent, and food, excluding tobacco, climbed 18.5 per cent. Supermarkets and convenience went up 3 per cent, and Superior Foods grew 6.4 per cent. Meanwhile, liquor sales jumped 2.1 per cent, and hardware sales improved by 2.8 per cent, as Independent Hardware Group (IHG) and Total Tools’ sales expanded by 2.6 per cent and 3.7 per
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Australian fashion label SIR is about to celebrate a decade in business and as its tenth birthday approaches its co-founders and creative directors, Nikki Campbell and Sophie Coote, are reflecting on the brand’s DNA as it moves into an era of expansion. “As we have grown, so too has our design process, references and inspiration, however, the intrinsic DNA of SIR remains,” Coote told Inside Retail.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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