Retail TouchPoints

SEPTEMBER 24, 2024

As the CTV landscape continues on its path of rapid growth since the pandemic, with giants like Netflix launching ad tiers, players like Walmart entering the space through M&A and streamers doubling down on global expansion, new challenges and opportunities are emerging. If you’re looking to experiment and thrive in the CTV space, here are three tactics for optimizing success: Crafting the Most Effective Targeting Strategy In order to get consumers to look up from their phones during a comme

Marketing

Inside Retail

SEPTEMBER 24, 2024

KMD Brands has swung to a net loss amid lower sales across all brands in the last fiscal year. The company’s underlying net loss stood at NZ$48.3 million as sales fell 11.2 per cent to $979.4 million. Rip Curl’s sales declined 7.3 per cent to $538.9 million while Kathmandu’s decreased 14.5 per cent to $361.1 million. Oboz’s sales slid 20 per cent to $79.4 million.

Wholesale

Retail TouchPoints

SEPTEMBER 24, 2024

With the unofficial start to the holiday shopping season ( Amazon ’s Fall Prime Day Oct. 8 and 9) just around the corner, and consumer confidence wobbly at best, Amazon isn’t the only retailer hoping to capture some early holiday spending next month. Target , Walmart , Best Buy , Big Lots and Michaels all have announced plans for early season sales set to take place well before the traditional Black Friday kickoff to holiday shopping.

Planning

Inside Retail

SEPTEMBER 24, 2024

Pandora says it will no longer use virgin gold or silver in its jewellery products, committing to using only 100 per cent recycled gold and silver from now on. The Scandinavian manufacturer will source gold and silver from industrial waste, manufacturing scraps, old jewellery or silverware, and other materials in an initiative it hopes will save 58,000 tons of carbon dioxide per year.

Accessories

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Accounting

Retail TouchPoints

SEPTEMBER 24, 2024

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. The retailer will add dedicated customization and collaboration areas in stores that are designed to provide personal, full-service experiences and are capable of hosting wedding parties, friend groups and “any other consumers looking to create memories that last,” according to a company press release.

Jewelry

Inside Retail

SEPTEMBER 24, 2024

Mattel, the 79-year-old toy maker, has found new success in the Asia Pacific region amidst challenging global conditions. During the second quarter of this year, while performance in other regions remained bleak, Mattel’s international revenue grew thanks to a 6 per cent increase in Asia Pacific sales, reaching US$88 million. The brand’s recent triumph extends beyond financial gains.

Consumer

Retail Wire

SEPTEMBER 24, 2024

Fans can immerse themselves in everything wonderful about the Tim Burton sequel.

Inside Retail

SEPTEMBER 24, 2024

Premier Retail , a division of Premier Investments, booked lower sales in the last fiscal year amid weaker performances across the majority of its segments. The company’s sales declined 2.9 per cent to $1.60 billion, the second-highest sales result in the group’s history after cycling record sales in the prior fiscal year. Stationery brand Smiggle decreased 7.4 per cent to $296 million and the Apparel Brands business, which includes Just Jeans, Jay Jays, Portmans, Jacqui E and Dotti,

Apparel

Retail Wire

SEPTEMBER 24, 2024

Dockworkers at major U.S. ports will walk off the job next month if contract negotiations fail.

ATS

Retail TouchPoints

SEPTEMBER 24, 2024

Nursery bedding and furniture brand Babyletto has opened its first ever brick-and-mortar store in its home turf of Los Angeles. Set in the heart of Melrose Ave., the flagship provides shoppers with a personalized concierge-style experience where they can browse more than 25 pieces from Babyletto’s collection of modern cribs, recliners, gliders and dressers.

Location

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

Marketing

Retail Wire

SEPTEMBER 24, 2024

Dockworkers at major U.S. ports will walk off the job next month if contract negotiations fail.

ATS

Inside Retail

SEPTEMBER 24, 2024

Luxury car maker Bentley is extending its footprint beyond the automotive sector by releasing a new luggage collection inspired by its latest vehicles, the Continental GT and GTC. The collection features a three-piece set – a weekender bag, a backpack, and a wash bag – and comes in Gravity Grey, a colour introduced with Bentley’s fourth-generation vehicles.

ATS

Retail Wire

SEPTEMBER 24, 2024

Uber's CEO Dara Khosrowshahi recently shared a post explaining how the company plans to improve multiple aspects of its business.

Planning

Retail TouchPoints

SEPTEMBER 24, 2024

California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale. The new law, scheduled to take effect Jan. 1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP.

Point of Sale

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Retail Wire

SEPTEMBER 24, 2024

White Castle, the home of the famous square burger, is introducing some scary-good treats to make Halloween memorable for its customers.

Inside Retail

SEPTEMBER 24, 2024

Coles has launched a new cardboard box trial which aims to reduce single-use plastic bags in the fresh produce department. The cardboard boxes that were used to convey fresh fruit and vegetables to Coles stores will be repurposed so that customers can use them for collecting loose fresh produce items, carry items home, or leave the box at the checkout for another customer.

Grocer

Retail Wire

SEPTEMBER 24, 2024

The Kroger-Albertsons Merger continues its historic and uncertain journey.

Retail Focus

SEPTEMBER 24, 2024

Fastic , the world’s largest fasting app and AI-driven leader in weight loss and nutrition tracking, has leveraged advanced personalisation to drive user engagement and revenue growth, partnering with MoEngage , the insights-led customer engagement platform. Fastic has experienced hyper-scale since its launch in 2019, growing registered users of its free intermittent fasting app to an audience of 12.3million.

Promotions

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail Wire

SEPTEMBER 24, 2024

JetBlue will be getting rid of routes and perks.

Retail Focus

SEPTEMBER 24, 2024

The Portman Estate and Derwent London have unveiled plans for the launch of Loxton Walk, the West End’s latest retail and leisure destination in the heart of Marylebone. With public space, sustainable design and a new retail offering, Loxton Walk will be an entirely new and carefully curated street for the area. Launching in 2025, Loxton Walk will deliver 28,500 sq ft of new retail and leisure space across 17 ground floor units, accessible via four new avenues from George Street, Blandford Stree

Kiosk

Retail Wire

SEPTEMBER 24, 2024

The need for at-home COVID-19 tests is increasing. Here's how to get them for free.

Shipping

Inside Retail

SEPTEMBER 24, 2024

PVH Corp , parent of Calvin Klein and Tommy Hilfiger, is facing an investigation from the Chinese Commerce Ministry over suspected violations of market trading rules regarding Xinjiang-related products. The ministry said in a statement it suspects the company of boycotting Xinjiang cotton and other products “without factual basis”. Such violations would seriously damage the rights and interests of relevant Chinese companies and endanger China’s sovereignty and security, it added.

Consumer

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Retail Wire

SEPTEMBER 24, 2024

Taco Bell has a new hot sauce created by the rising musical superstar.

Inside Retail

SEPTEMBER 24, 2024

As the final interaction between consumer and retailer, the payment process is often overlooked under the misguided belief that “it’s good enough”. Yet, in an industry where transactions occur rapidly, the efficiency of a retailer’s business’s payment flow can significantly impact success and revenue. According to Till’s recent whitepaper on Payment orchestration , 84 per cent of respondents said they were working with up to 20 payment providers, with 75 per cent seeking to simplify their paymen

Payment Services

Retail Wire

SEPTEMBER 24, 2024

Chick-fil-A is bringing back both sweet and savory treats.

Returns

Inside Retail

SEPTEMBER 24, 2024

Mocka has come full circle and is launching children’s furniture – the Mini Mocka range. With the Australian furniture market currently worth $12 billion and projected to grow 5 per cent in 2025, Mocka has identified the kids category as a major growth segment. “I love that it’s sort of back to our heritage because the first products that Mocka sold were in nursery,” Catherine Williamson, CEO of Mocka, told Inside Retail.

Fashion

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Management

Retail Wire

SEPTEMBER 24, 2024

Credit card debt was cited as a major financial strain.

Inside Retail

SEPTEMBER 24, 2024

After vowing never to have a brand after co-founding the swimwear empire Triangl, Erin Deering couldn’t help but take a small passion project and turn it into what could be Melbourne’s next fashion darling. Deering is a unisex fashion brand that dropped this month with its 1.0 collection. And if that’s not enough, the entrepreneur is running for Deputy Lord Mayor of Melbourne with a vision to ‘make council chic again’.

Fashion

Retail Dive

SEPTEMBER 24, 2024

Volition Capital noted progress at the consumer products brand since the firm’s first outlay of $10 million and a leadership shakeup last year.

Consumer

Retail Gazette

SEPTEMBER 24, 2024

Boots has partnered with Just Eat to deliver on-demand beauty and healthcare products to customers across the nation. The health and beauty giant has stocked the platform with over 1,000 products which are now available to order. The partnership will initially launch with 50 sites across the UK including London, Birmingham, Manchester, Leeds, Glasgow and Edinburgh, but there are plans to follow up with 100 more by spring 2025.

Beauty and Health

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Fulfillment