Tue.Feb 28, 2023

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WSJ: Amazon Expands ‘Ultrafast’ Delivery Options with Plans for More Specialized Warehouses

Retail TouchPoints

Amazon is reportedly expanding its selection of ultrafast delivery options through its network of specialized warehouses, called same-day sites, according to The Wall Street Journal. These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International.

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Longchamp opens first next-gen store in Australia

Inside Retail

French luxury company Longchamp has launched its new boutique concept in Australia, trying to recreate the atmosphere of a Parisian apartment. The new store, located in Brisbane, is the first in Australia to display the new concept design, which embodies the brand’s legacy, savoir-faire, and creative spirit. The welcome area has bookshelf-inspired displays of the season’s major pieces, while the lounge has vintage-style furnishings.

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Retail Loyalty’s Moment is Now

Retail TouchPoints

There’s no question that rising prices have altered consumer behaviors. Whether they’re choosing lower-cost private-label items at the grocery store, cutting back on discretionary apparel purchases or spending less on electronics, persistent price increases are top-of-mind for shoppers across all retail sectors. Our recent survey of North American, UK and APAC consumers — which is the basis of an upcoming Eagle Eye report — found similar trends globally: 61% of shoppers worldwide are

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Feds to step up child labor law enforcement

Retail Wire

The Labor and Health and Human Services departments are coordinating their efforts to uncover violations of child labor laws in light of recent cases where American employers were found to be using children as young as 13 in meatpacking and other jobs. “This is not a 19th-century problem — this is a today problem,” Labor Secretary Marty Walsh said in a statement.

Marketing 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Michaels Aims to Enlarge Online Assortment More than 4X with Digital Marketplace

Retail TouchPoints

Michaels has launched an online marketplace featuring an expanded product assortment from a curated selection of third-party sellers. The marketplace is designed to exponentially grow Michaels’ online assortment in both new and existing categories by taking the product assortment on its U.S. site from 250,000 to more than 1 million SKUs. Michaels’ marketplace also is designed to benefit third-party sellers by forgoing subscription or listing fees in favor of a standard commission rate.

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Grocery shopping, retail ecosystems, and Sales increase - Weekly Snacks #44

Tokinomo

Campaign corner Beer fight. No, we didn’t forget about this beer fight commercial at the Super Bowl. At a bar, a devoted Coors Light fan excitedly reveals that Coors Light is set to make its debut appearance in the upcoming Super Bowl LVII. However, before he can complete his announcement, a Miller Lite enthusiast interjects and claims that it's actually a Miller Lite commercial.

Shopping 246

More Trending

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David Jones, Politix underpay 7000 employees

Inside Retail

Australian retailers David Jones and men’s fashion company Cicero Clothing (trading as Politix) are set to pay $1.9 million and $2.1 million respectively to 7000 underpaid employees. The issue was first reported to Fairwork Ombudsman (FWO) in September 2020 when failures in manual payroll processes resulted in the underpayment of minimum wages, evening, weekend and public holiday penalties, overtime rates and other entitlements.

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SaksOff5th.com Adds Ecommerce SVP as it ‘Evolves its Digital Capabilities’

Retail TouchPoints

SaksOff5th.com has appointed former Untuckit executive Julie Mares to the newly created role of SVP of Ecommerce. The move comes as the standalone ecommerce entity seeks to continue its digital growth and evolve the customer experience. In June 2021, owner HBC decided to separate the Saks Off 5th ecommerce and store operations into two separate businesses, with the digital business being supported by a $200 million investment from Insight Partners.

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What The RealReal’s store closures say about the future of luxury resale

Inside Retail

The luxury resale market is a very competitive arena, and the recent news surrounding The RealReal only reaffirms this statement. The US-based company recently announced that it will lay off approximately 230 employees, representing approximately 7 per cent of its workforce, and close a number of stores, including several flagship locations. This is part of a broader trend, with the likes of Neiman Marcus Group and Ssenselaying off around 5 to 7 per cent of their workforce, too, according to The

Shipping 130
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Canada bans TikTok on government devices

Retail Wire

Canada has followed the U.S. and members of the European Commission in issuing a ban on TikTok on all government devices. Security experts from various governments have expressed concern that the Chinese government could force the video sharing app to share users’ personal information in the West.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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“We are seeing a return to having fun with fashion”: Rebecca Vallance

Inside Retail

Australian Retail Outlook : You recently won the people’s choice award at the 2022 Australian Fashion Laureate. Congratulations! Why do you think your brand is so beloved by your customers? Rebecca Vallance: I am so honoured to be the recipient of the People’s Choice Award at the Australian Fashion Laureate 2022. Over 12 years ago, when I started Rebecca Vallance and was living in London, I would never have dreamed that the business would be where it is today, and it’s all thanks to our customer

Fashion 130
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Walgreens to shrink HQ as employees work more from home

Retail Wire

With more of its employees working from home, Walgreens plans to sell more than half of its headquarters office space. The drugstore giant will shift office workers to the remaining areas. “For those who have worked on campus for years, I want you to know this decision was not taken lightly,” wrote CEO Rob Brewer in a memo to workers. “I’m confident that we will grow to love the new ‘right-size’ campus, and that this change will help facilitate more opportunit

Planning 130
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How retailers are supporting, and learning from, the LGBTQ+ community

Inside Retail

With the WorldPride celebration of LGBTQIA+ people this year held in Sydney, and ending March 5, a parade of Australian retailers have launched new offers, partnerships and products in recent weeks. The Australian Retail Association’s chief executive called WorldPride a fantastic opportunity for retailers to demonstrate their commitment to diversity, equality and inclusion in the face of changing customer shopping patterns.

Shopping 130
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Fewer cargo ships could spell trouble for U.S. retailers

Retail Wire

U.S. retailers are enjoying lower rates to import goods from foreign markets that enter through the nation’s ports. Carriers like Maersk and MSC, however, are canceling voyages to drive prices back up. The Port of Los Angeles reported 17 canceled voyages in January, with more to come. “If [carriers] keep bumping containers, we could end up missing Christmas,” said Isaac Larian, CEO of MGA Entertainment.

Shipping 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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David Jones’s profit soars ahead of sale; Country Road prospers, too

Inside Retail

Sales and profit through the David Jones department store chain and Country Road Group surged in the half year to December 25, according to a filing by South African parent Woolworths Holdings. The company said its Australian and New Zealand subsidiaries “continued their positive momentum” despite the increased inflationary pressures during the period.

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Nordstrom, The Folklore Group partner to grow assortment of Black-owned brands

Retail Dive

Through the Folklore Connect platform, the retailer will be able to engage with brands founded by people of color.

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UK expansion boosts December trading for Toys ‘R’ Us

Inside Retail

Children’s goods retailer Toys ‘R’ Us says UK expansion has boosted combined order values in the two months to December 31 last year. In a trading update, the company reported unaudited direct-to-consumer order values of $3.9 million – up 36 per cent – while the number of orders received grew 61 per cent to $41,000. During this period, the business completed its relocation to its new headquarters and DC in Clayton, Victoria which consolidates multiple sites into one facility and helps scale oper

Marketing 130
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Supreme's Los Angeles flagship features its first fully floating skate bowl

Dezeen

A team of architects and designers has mixed retail with a skateboard facility for clothing brand Supreme 's Los Angeles flagship store, sited in the building that was once home to the iconic record store Tower Records. The overall design of the he 8,500-square-foot (790-square-metre) store was carried out through a collaboration of London interiors studios Brinkworth and The Wilson Brothers – and New York architect Neil Logan.

Location 117
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Slump in confidence: How retailers are responding to Cyclone Gabrielle

Inside Retail

The damage wrought by Cyclone Gabrielle is set to have a sustained impact on the retail industry, with calls for urgent assistance to ensure the viability of retailers across New Zealand. According to a recent Retail NZ survey, retailers across Northland, Auckland, Coromandel, Hawkes Bay and Gisborne were most affected by the significant weather event, with the widespread and significant damage inflicted not being seen in a generation, according to Prime Minister Chris Hipkins.

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Michaels launches marketplace for third-party sellers

Retail Dive

The arts and crafts retailer is quadrupling its online assortment across categories as part of its digital transformation.

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Eliminate the Trust Gap: Six Ways to Create Trust with Your Customers and Employees

Hyken

There is a trust gap between customers and the companies and brands they do business with. The two questions to ask that will define this gap are: Do you think your customers trust you? (This is opinion.) Do your customers trust you? (This is fact.) The difference between the two questions is the trust gap. If you think your customers trust you, that’s a 100% score.

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Warby Parker narrows Q4 net loss amid economic uncertainty

Retail Dive

The DTC eyewear brand saw revenue increase 10.2% year over year, and it plans to grow its physical footprint with 40 new stores in 2023.

Planning 115
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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LoyaltyLion hosts Loyalty Connect 2023 virtual conference

A1 Retail

The conference will bring together experts and retailers to discuss tactics for mastering customer retention strategies with confidence and clarity Data driven loyalty and engagement platform, LoyaltyLion , has announced that this year’s edition of its ecommerce conference Loyalty Connect 2023 will take place on Wednesday 15th March 2023, kicking off at 4.00pm (GMT).

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Walmart’s store-fulfilled delivery sales nearly triple in two years

Retail Dive

The retail giant has been expanding its delivery capabilities in recent years amid the e-commerce boom.

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Fairtrade warns of environmental risks threatening the future of the UK’s favourite foods

Retail Times

Empty supermarket shelves and stock shortages are becoming increasingly common, but today the Fairtrade Foundation warns that everyday essentials including bananas, coffee and cocoa could be at risk of becoming ‘endangered’ due to climate change.

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Target profits continue to slide as discretionary purchases slow

Retail Dive

The retailer said consumer spending on essentials, like food, helped offset inflation-driven sales slides in discretionary buys.

Consumer 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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SCOTUS case hangs over the fate of the Consumer Financial Protection Bureau

Retail Wire

The U.S. Supreme Court agreed to hear a case that could hobble, if not outright end, the Consumer Financial Protection Bureau, created as part of the 2010 Dodd-Frank Act to protect American consumers in the wake of the financial crisis. An earlier case decided by the U.S. Court of Appeals for the Fifth Circuit in New Orleans ruled that the federal agency’s funding violated the Appropriations Clause of the Constitution, that “no money shall be drawn from the Treasury, but in consequen

Consumer 100
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Kohl’s taps retail veteran as COO

Retail Dive

Dave Alves, with more than three decades of experience, joins a leadership team grappling with how to move the department store forward.

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McD’s expands Krispy Kreme pilot to more restaurants

Retail Wire

McDonald’s is expanding its test of Krispy Kreme doughnuts to around 160 of its restaurants in the Louisville and Lexington, KY, areas. The pilot began in October with Krispy Kreme’s doughnuts being sold in nine McDonald’s in Louisville.

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Maybelline enlists its first-ever digital avatar for mascara launch

Retail Dive

The virtual ambassador, named May, will help launch the Falsies Surreal Extensions Mascara and support future metaverse activations.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.