Retail TouchPoints

APRIL 8, 2022

Google is not a retailer or a marketplace, and it doesn’t want to be — the company is very clear about that. And yet the tech giant continues to roll out new features that feel very marketplace-esque. Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free.

Merchant Services 279

Merchant Services Shopping Advertising Shipping 279

Cisco Retail

APRIL 8, 2022

In the traditional job description for an enterprise software developer, the day ends when they check in their code and head for the door. If the application they are working on malfunctions in production, they might be consulted during work hours, but they’re not, typically, woken up in the middle of the night. That job – being on-call to respond to production issues on the spot – falls to the site reliability engineer (SRE).

Management 139

Management ATS 139

Retail TouchPoints

APRIL 8, 2022

These days it takes about everything businesses have just to get goods on shelves. Product inventories have fallen to historic lows. Goods are held up by shipping container shortages, congested ports and a long-simmering lack of truck drivers that’s worsened with unprecedented resignation and retirement rates. These and other breakdowns along the complex global supply chain have caused shipping costs to soar and other expenses like warehousing, marketing and packaging to skyrocket as well.

Shipping 279

Shipping Management Marketing Consumer 279

Cisco Retail

APRIL 8, 2022

Keeping up with the ever-changing threat landscape is hard, with new attacks such as ransomware, fileless malware, and other advanced threats emerging every day. Protecting your endpoints becomes even more difficult when your security environment consists of multiple, disparate solutions, making it too complex to effectively manage. Protecting your endpoints can also seem daunting when you don’t have enough security staff or resources.

Management 138

Management 138

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Retail TouchPoints

APRIL 8, 2022

Beauty and skincare brand The Body Shop has brought its in-store refill program to a number of U.S. locations, with plans to expand the waste-reduction campaign to 49% of the country’s locations by the end of 2022. Stores in Austin, Texas, Atlanta, Chicago, Denver, Los Angeles, New York and Orlando will offer the refill service for body, hair and hand care products, including shower gels, shampoos, conditioners and hand washes.

Shopping 264

Shopping Location Returns Planning 264

Nvidia

APRIL 8, 2022

A team of scientists have created a new AI-based tool to help lock up greenhouse gases like CO 2 in porous rock formations faster and more precisely than ever before. Carbon capture technology, also referred to as carbon sequestration, is a climate change mitigation method that redirects CO 2 emitted from power plants back underground. While doing so, scientists must avoid excessive pressure buildup caused by injecting CO 2 into the rock, which can fracture geological formations and leak carbon

Management 134

Management Location ATS Consumer 134

LS Retail

APRIL 8, 2022

©iStock/Tilegen Retreat, not defeat: What Ukraine war means for globalization. But many others caution that while an era of globalization already in retreat is likely to retreat further as a result of the war, no one should expect the full demise of the globalized economy or the international liberal order that fostered it.

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131

Retail TouchPoints

APRIL 8, 2022

Chinese on-demand delivery platform Dada Group is beefing up its 415 Intra-City Shopping Festival, a sales event focused on quick delivery offerings taking place April 8-17, 2022. This year’s event will feature more than 150,000 offline stores participating across 1,700 cities and countries, the debut of Dada’s new autonomous delivery initiative and a co-hosting partnership with Chinese ecommerce giant JD.com. .

Shopping 246

Shopping Apparel Supermarket Promotions 246

Retail Wire

APRIL 8, 2022

Amazon.com is alleging that the Amazon Labor Union “threatened employees to coerce them into voting yes” in the recent labor election. The company has until 11:59 to file its objections with the National Labor Relations Board.

ATS 130

ATS 130

Retail TouchPoints

APRIL 8, 2022

A former Illinois-based employee of PetSmart has filed a putative class action against the pet goods retailer, accusing the company of violating the state’s Biometric Information Privacy Act (BIPA) by collecting employees’ voiceprints in ways that could leave them open to identity theft. According to the 2008 Illinois BIPA law, the “collection, use, safeguarding and storage of biometrics” — such as voiceprints — by a private entity must be regulated due to the access they afford to sensitive per

Accounting 242

Accounting Management 242

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Retail Wire

APRIL 8, 2022

A growing number of blue collar workers are leaving their hourly jobs behind to take positions in software and information technology. Companies are dropping some of the prequalifications they had in place for new hires and adding training programs to onboard new hires.

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130

Cisco Retail

APRIL 8, 2022

You know that movie about dreaming within a dream within another dream? Well, that kind of inception world is what I think about whenever I take one of the Cisco Learning Courses to learn something I need to know to work on the platform that hosts those same courses. It blows my mind every time! I know what you are thinking – “Certainly with all the experts within Cisco Learning & Certifications (L&C), they already know everything.” I don’t want to speak for every

Planning 128

Planning Management ATS Consumer 128

Retail Dive

APRIL 8, 2022

Research suggests teens prefer Coach and Louis Vuitton for handbags. Nike was once again crowned the No. 1 apparel brand for teens.

Apparel 105

Apparel 105

Retail Wire

APRIL 8, 2022

A study that tested 699 cows at a slaughterhouse that processed cattle raised without antibiotics found that 26 percent tested positive for antibiotics. “These findings suggest that today’s RWA labels lack integrity,” wrote authors Lance Price, Laura Rogers and Kevin Lo in an Science magazine article.

ATS 100

ATS 100

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Dive

APRIL 8, 2022

The company, which owns DSW and The Shoe Company, says that it has transformed from a retailer to a brand builder.

105

105

Retail Wire

APRIL 8, 2022

A Walgreens in Reno, NV, is playing a steady stream of classical music outside its doors to discourage people who loiter outside and bother customers.

100

100

Retail Dive

APRIL 8, 2022

The sporting goods retailer brought on four brand ambassadors to replace Carrie Underwood, while the mass merchant is offering sellers discounts on commission rates.

Sporting Goods 105

Sporting Goods 105

Retail Wire

APRIL 8, 2022

Kroger changed its at-pump prompts to make sure that members of its fuel rewards program didn’t lose discount points from the previous month. The new program, however, has led some of the chain’s customers to mistakenly think that they’ve lost points.

ATS 100

ATS 100

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Dive

APRIL 8, 2022

The former head of the department store company has been accused of transferring billions of dollars in assets to himself.

Department Stores 105

Department Stores 105

Retail Wire

APRIL 8, 2022

A practice known as tip baiting — customers entering a large tip for shoppers only to zero it out later — is being addressed by Instacart. Instacart said it will now cover the cost of a shopper’s trip up to $10 should a customer engage in tip baiting.

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100

Retail Dive

APRIL 8, 2022

Fierce competition for drivers and high inflation are pushing employers to raise wages and provide other incentives.

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98

Retail Wire

APRIL 8, 2022

Jennifer Abruzzo, general counsel for the National Labor Relations Board, yesterday issued a memorandum that the widespread practice by employers to mandate workers attend anti-union meetings is illegal under federal law. “This license to coerce is an anomaly in labor law, inconsistent with the act’s protection of employees’ free choice,” Ms. Abruzzo said in a statement.

ATS 100

ATS 100

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Indigo 9 Digital

APRIL 8, 2022

By Tricia McKinnon The organized labour movement fell off for a while but now it’s back in full force. Only 4.6% of retail workers in the United States are unionized but employees across the country are determined to see that number rise. Recently, for the first time in Amazon’s history a successful unionization effort has prevailed. The newly formed Amazon Labour Union presides over a warehouse in Staten Island and is focused on improving poor working conditions.

Location 98

Location Retail Trends Customer Experience ATS 98

Retail Wire

APRIL 8, 2022

Macy’s CFO Adrian Mitchell said that rising inflation may force the chain’s customers to make tough decisions. “Are they going to be spending on discretionary items that we sell, or are they going to be spending on an airline ticket to Florida, or travel, or going out to restaurants.” Mr. Mitchell said that there remains strong demand, but what is unknown is how consumers will spend what they have.

Consumer 100

Consumer Shopping 100

Star Miconics

APRIL 8, 2022

Since 2012, cannabis has been legalized in 18 different states in the United States for people above 21. For medical and pharmaceutical purposes, however, the number rises to 38 states. This trend will only continue. According to an article by U.S. News , the following states have been or will be fully legalized by the end of 2022: Colorado Washington Alaska Oregon Washington, D.C.

Beauty and Health 98

Beauty and Health Checkout Shopping Marketing 98

Mulesoft

APRIL 8, 2022

CQUniversity signed up to use MuleSoft Anypoint Platform in June of 2018 after going through our request for information (RFQ) and selection processes. The first task was to look at converting all the existing integrations that used a combination of PHP and IBM Websphere Cast Iron to MuleSoft Anypoint Platform. To prepare for and execute […]. The post How to train your team to implement and manage Anypoint Platform first appeared on MuleSoft Blog.

Management 94

Management ATS 94

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

A1 Retail

APRIL 8, 2022

The new home of ISE in Barcelona will provide the canvas for a world class range of keynotes, projection mapping, and immersive installations harnessing the power of AV technology to create memorable experiences. Integrated Systems Europe has announced a raft of activities set to Light Up Barcelona, highlight creativity and technical prowess and showcase the power of the AV experience.

Returns 75

Returns Planning Management ATS 75

Hyken

APRIL 8, 2022

This week, we feature an article by Nikhil Pereira is a Contact Center expert with 20 years of end-to-end contact center expertise. He has experience across the Contact Center spanning Hiring, Training, Quality, Workforce Management, and Performance Management. He shares how retailers can understand the digital customer experience in the retail world.

Customer Experience 68

Customer Experience Payment Services Home Furnishings Fulfillment 68

Retail Geek

APRIL 8, 2022

A weekly podcast with the latest e-commerce news and events. In episode 290 we recap all the key trends and news from the ShopTalk 2022 tradeshow. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ? ? ? ? ? ShopTalk held it’s first in-person show since 2019, May 27-30th in Las Vegas.

Payment Services 59

Payment Services Merchant Services Consumer Fulfillment 59

Cisco Retail

APRIL 8, 2022

Episode 22 of the Cisco Optics Podcast is now posted! See below for episode notes. Podcast episodes are now being added to the Cisco Optics playlist on YouTube ! Cisco Optics Podcast Episode 22. Cisco Optics Podcast Episode 22. How to Make Coherent Optics Small and Pluggable, with Tom Williams. Part 3 of 5. Coherent optics have been the go-to solution for high-end optical transport systems for years.

Management 59

Management Marketing ATS 59

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