Wed.Nov 13, 2024

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Low Prices, Slow Deliveries: Amazon Beta Launches ‘Haul’ Ecommerce Site

Retail TouchPoints

Seeking to compete with ultra-low-price sites such as Shein and Temu , Amazon has introduced Amazon Haul , featuring maximum prices of $20 and one- to two-week shipping times. There have been rumors of the move for months, and now the new shop is officially rolling out in beta. It will be available to U.S. Amazon customers when they next update their Amazon Shopping app.

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Fashion insiders weigh in on the uncertain future of Australian Fashion Week

Inside Retail

Fashion industry insiders are speculating about the future of Australian Fashion Week (AFW) following the news of IMG’s exit from the country’s premier fashion event. Since its debut in 1996, AFW has attempted to evolve alongside Australia’s dynamic fashion landscape. Under IMG’s leadership since 2005, AFW has elevated resort collections, showcased Indigenous designers and initiated a consumer-integrated model.

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Insiders

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The Role of Communication in Streamlining Retail Security Operations

Retail TouchPoints

In 2024, retail crime is up – old-fashioned shoplifting by itself has risen 24% through the first half of the year, according to the Council on Criminal Justice. Never before has retail security been more important than today. From spotting suspicious persons on the premises to coordinating a response to threats, communication is key to keeping merchandise, employees and patrons safe and secure.

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Coles targets shopping consciousness with AI-powered trolleys

Inside Retail

Coles has launched an all-in-one AI-powered Smart Trolley trial designed to enhance in-store shopping experiences through technology. The trolley, dubbed Caper Cart, is a collaboration between Coles and US supermarket technology company Instacart, and it is scheduled to be trialled at Coles Richmond Traders in Melbourne early next year. The Coles Smart Trolley has an interactive digital screen that displays in-store specials and product aisle locations.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Mud Australia Opens Heritage-Inspired Islington Store with Unique Local Touches

365 Retail

Mud Australia has unveiled its newest store in Islington, London, thoughtfully designed to embrace the local neighbourhood’s heritage charm while providing a warm, inviting space for shoppers. The Islington store introduces unique elements that reflect the area’s character, including original pine flooring that has been stripped and stained, along with Victorian-style cornices and skirting that add a classic touch.

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From Game Day to Every Day: The Stadium-Adjacent Retail Experience

Retail TouchPoints

Stepping into a stadium on game day is an electrifying experience. Fans flood in, full of excitement, and the air is filled with a buzz of energy and anticipation. Even outside the stadium walls, the streets are filled with vibrancy and activity. Yet, as the final whistle blows and fans dissipate, the stadium grows quiet and, often, so does the neighborhood in which it lives until the next big event.

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Homebase in administration: What went wrong and what next?

Retail Gazette

Homebase plunged into administration today, appointing Teneo, which immediately sold the DIY retailer’s brand, IP and up to 70 UK stores to The Range and Wilko owner CDS Superstores. But where did it go wrong for Homebase, and what will happen next? Retail Gazette explores. Homebase’s fall from grace Homebase’s demise was kickstarted by what GlobalData senior data analyst Matt Walton terms, the “disastrous ownership” by Australian conglomerate Wesfarmers.

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Warby Parker Transforms First NYC Store into ‘Love Letter’ to Local Artists

Retail TouchPoints

Warby Parker is one of the few direct-to-consumer (DTC) unicorns that has successfully evolved into a profitable omnichannel business — and its distinct store design and shopper experience is a big reason why. Now, with more than 270 locations across the U.S. and Canada, the eyewear retailer found it was the perfect time to revisit and refresh its first store, on Greene St. in New York City, by applying a new gallery concept.

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M&S Expands Beauty Takeback Scheme to 100 Stores Nationwide

365 Retail

Marks & Spencer ( M&S ) has doubled the reach of its Beauty Takeback Scheme by expanding to an additional 60 stores, bringing the total to 100 locations across the UK. This initiative, part of M&S’s Plan A sustainability roadmap, aims to drive a more circular economy by enabling customers to recycle beauty packaging easily. Launched in partnership with HANDLE in June 2023, the scheme allows customers to recycle a variety of beauty packaging—plastic and aluminum bottles, tubes, caps,

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Amazon launches low-price Amazon Haul to compete with Chinese marketplaces

Inside Retail

Amazon has commenced the trial of its low-price selection – Amazon Haul – as a response to competitions from Chinese marketplaces like Temu as well as customers’ increasing demand for value. Amazon Haul offers fashion, home, lifestyle, electronics, and other products at “crazy low prices” of $20 or less, with most under $10. Orders over $25 will come with free delivery, and the typical shipping times are one to two weeks.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Black Friday weekend spending to hit £9.14bn as shoppers stock up for Christmas

A1 Retail

Shoppers expected to spend £9.14bn this Black Friday Weekend (29th Nov – 2nd Dec) – up 4.5 percent YoY Black Friday sales up 5.6 percent YoY to £3.18bn Offline sales to rise 9.1 percent YoY as shoppers head in-store for discounts (£4.29bn) £23.70bn expected to be spent over the two-week Black Friday period (22nd Nov – 6th Dec), up 4.5 percent YoY This Black Friday weekend the UK is forecast to spend £9.14bn as consumers take advantage of discounts and deals to save on their Christmas shopping.

Consumer 105
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Behind Vera Bradley’s brand turnaround strategy to reach Gen Z

Inside Retail

History shows how challenging it is for a retailer to recover after it has lost traction in the retail industry. One brand that has been attempting to regain the position it once had is Vera Bradley. Launched by friends Barbara Bradley Baekgaard and Patricia R Miller in Fort Wayne, Indiana, in 1982, the brand became well known for its wide array of colourfully quilted handbags and accessories.

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The Range owner snaps up Homebase brand and 70 stores

Retail Gazette

The Range and Wilko owner, CDS Superstores, has acquired the Homebase brand name, intellectual property, and up to 70 UK stores. The brand will continue to trade online, and the acquired stores will continue to trade as Homebase over the coming months but will re-open as The Range stores. “These stores will include everything you’d expect from The Range, combined with much broader choice across garden, showroom and DIY categories – retaining the best of the Homebase expertise and her

Planning 130
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Cambridge Satchel Set to Open Third UK Store at Victoria Leeds

365 Retail

Victoria Leeds , owned and operated by Redical , has announced that iconic British leather bag brand Cambridge Satchel will be joining its roster of premium retailers this December. Marking Cambridge Satchel’s regional debut and third UK boutique, the new 881 sq ft store will be located in the historic Victoria Quarter at 3–5 County Arcade. The new Cambridge Satchel store will join the brand’s other locations in Covent Garden and Cambridge, reinforcing Victoria Leeds’ position as a leading shopp

ATS 64
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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We Were Promised An Experience Economy. So, Where Is It?

Retail Prophet

By Doug Stephens I can still recall reading Joseph Pine and James Gilmore’s seminal 1999 book The Experience Economy. Like so many of my colleagues in business at the time I believed wholeheartedly in the book’s central thesis –that the consumer economy had, until then, been about the sale of goods and services but that as those products and services became increasingly commodified in a global market, the winners in the new era would be those businesses that differentiated through customer

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LOOKFANTASTIC Welcomes The White Company

365 Retail

LOOKFANTASTIC has announced the launch of The White Company on its platform, marking a new milestone as the first beauty-only retailer to offer the British lifestyle brand. Since its founding in 1994, The White Company has crafted stylish, timeless products with a focus on quality and simplicity. Known for luxurious bath, body, and home fragrance collections, The White Company products enhance moments of relaxation—ideal for festive gifting or self-care indulgence.

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Evri: nearly 30 million UK adults shopped online for pre-loved items in the last year

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! More than half of the UK adult population have bought a second-hand item online in the last year – and it’s not just the youngest clicking away, as older consumers are also driving the second-hand shopping mega-trend, according to Evri’s inaugural UK Ecommerce Pulse report.

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Flying Tiger to launch in Australia with Bernardi Group

Inside Retail

Danish variety store chain Flying Tiger Copenhagen is coming to Australia, opening its first two stores in the country at Stockland Shopping Centres in Wetherill Park and Shellharbour on December 7. The company partnered with Bernardi Group to launch in Australia. Its product offerings include home decor, kitchenware, stationery and toys. “We are honoured to be given the opportunity to launch Flying Tiger Copenhagen to the Australian market as we feel there is a real appetite for the brand

Planning 264
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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CVS, 7-Eleven Turn up the Volume on Retail Media Audio Offerings

Retail TouchPoints

Both CVS and 7-Eleven are expanding their retail media offerings to include in-store audio: CVS has partnered with The Trade Desk and Vibenomics to develop a self-service programmatic audio offering, while 7-Eleven is expanding its partnership with Qsic to bring audio advertising to all 12,000 of its U.S. stores by the end of 2025. CVS Media Exchange Adds Programmatic Audio Advertisers on the CVS Media Exchange (CMX) can now reach CVS shoppers with 30 -second audio spots across 6,900 stores, wit

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What DTC Brands and Retailers Need to Know to Stay Ahead

LS Retail

©iStock/Nadezhda Kozhedub With discussions heating up around new tariffs on imports—particularly from China—U.S. brands face a critical question: how to adapt supply chains without squeezing margins or raising prices in ways that disrupt customer loyalty. We covered part of the solution, for example, with " Is Manufacturing in Cambodia a Good Alternative to China?

Consumer 105
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B&Q introduces new electric delivery trucks to drive Net Zero goals by 2040

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! B&Q is ramping up its progress towards hitting its Scope 1 and 2 net zero target by 2040 with the introduction of new electric delivery trucks. Details: Two heavy-goods electric vans (HGVs) – with a third arriving in early 2025 – will be integrated into B&Q’s home delivery fleet, with plans to add smaller electric […] If you wan

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Homebase lines up administrators as The Range eyes stores deal

Retail Gazette

Homebase is gearing up to appoint administrators, with The Range eyeing a deal to snap up some stores. The DIY chain is expected to appoint Teneo to handle an insolvency process for its UK operation, consisting of around 130 stores, The Times reported. Administrators are being lined up to handle a pre-pack sale of scores of Homebase stores amid hopes that a significant number of the company’s remaining jobs can be salvaged.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Circle launches new sustainable running trainer, SuperNatural Runner

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Circle Sportswear, the eco-friendly running brand created in a circular economy, unveils the SuperNatural Runner, the first running shoe fully made in Europe from bio-sourced, biodegradable, and recyclable materials.

Fashion 52
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Beaverbrooks Opens Exclusive TUDOR Boutique in Bluewater Shopping Centre, Kent

365 Retail

Family-owned national diamond, jewellery, and watch retailer, Beaverbrooks , has partnered with luxury Swiss watch brand TUDOR to open the only TUDOR boutique in Kent’s Bluewater Shopping Centre. The brand-new TUDOR watch boutique, adjoining the existing Beaverbrooks store, officially opened its doors on Friday, 8 November. It is the retailer’s second TUDOR boutique and one of only 10 in the country.

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Stripe & Stare partners with Debute on tongue-in-cheek knicker range

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Just launched British womenswear brand, Debute, and the world’s most comfortable knicker brand, Stripe & Stare, have partnered to launch a new range of knickers featuring tongue-in-cheek slogans. The collaboration is described as an unapologetic celebration of all that is female sexuality and the sisterhood.

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Starbucks Adds DoorDash Delivery Option in Mobile App

Retail TouchPoints

Starbucks customers in the U.S. and Canada (excluding Quebec) can now use the café chain’s popular mobile app to order on-demand delivery via DoorDash , as well as ordering directly in the DoorDash app. While Starbucks has partnered with DoorDash for delivery since January 2023 , this will be the first time that the retailer integrates the option into its own app experience.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Zara McDemott launches new RISE black label online with New Look

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Television broadcaster and content creator Zara McDermott is thrilled to unveil RISE Black Label, the latest evolution of her ready-to-wear brand. Following the success of the RISE foundation collection at F & F, Zara has expanded the line with her RISE Black Label, introducing elevated winter, everyday, and lounge fashion pieces.

Fashion 59
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7-Eleven Founding Family Member Bids to Take Company Private

Retail TouchPoints

Seven & i Holdings has received an acquisition offer from Junro Ito, a VP at the company and the son of its founder, and Ito-Kogyo, a private company affiliated with Ito. The Japan-based parent company of 7-Eleven rejected an initial buyout offer from Alimentation Couche-Tard (ACT) in September 2024 , but the Canada-based convenience store operator apparently is still in the running.

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GAIL’s Bakery launches new Christmas menu

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! GAIL’s Bakery’s has launched its new Christmas Menu, featuring new product launches including three flavours of the new GAIL’s Panettone. The Christmas menu is available from 7 November at all GAIL’s bakeries.

ATS 59
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Wendy’s Has Officially Released the Salted Caramel Frosty

Retail Wire

Wendy's just dropped its newest Frosty flavor: Salted Caramel.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.