Mon.Sep 25, 2023

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Is Retail Media Like Eating the Forbidden Fruit?

Retail TouchPoints

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products.

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

One of every four shoppers in Australia believes that shoplifting is justifiable amid the ongoing cost-of-living crisis, according to a recent survey. The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. The survey emphasised the perception of shoppers on shoplifting, which is the only form of consumer deviance that negatively affects retailers.

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Should Your Small Business Attend Trade Shows?

Retail Focus

If you run a small business then you may be wondering if you should be attending trade shows. At the end of the day, trade shows are a fantastic way for you to get your business name out there, not to mention that they give you the chance to connect with your clients face-to-face as well. If you have never given much thought to attending a trade show before then now is the time for you to change that, so you can begin putting your business on the map.

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. (This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.) Thomas Goldsby But after the wild pendulum swings caused by COVID — first not enough product, then a glut of it — the state of global supply chains deserves more susta

Returns 306
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Charity Super.Mkt to open first Kent store at Bluewater

Retail Focus

Charity Super.Mkt, the ‘department store for second-hand style’ launched earlier this year by Maria Chenoweth and Wayne Hemingway, will open at Bluewater this week. Bluewater, one of Europe’s leading shopping and leisure destinations, will join Edinburgh and Bristol as new stores for the brand which has previously opened successful pop-ups in London, Glasgow and Reading.

ATS 278
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Foot Locker Donates Shoes and School Supplies to 3,000 Kids in Need

Retail TouchPoints

Foot Locker and Fred Jordan Missions , which serves people in need in the Los Angeles area, have continued their three-decade-plus partnership with donations of new shoes, backpacks and school supplies to more than 3,000 underserved children. The 35th annual “Care for Kids” Back-to-School Giveaway took place on Sept. 22 on the streets of the city’s Skid Row.

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Cotton On names Natalie McLean as CEO of Typo, Factorie, Supre, Ceres Life

Inside Retail

Cotton On Group has appointed Natalie McLean as CEO of the emerging brands Typo, Factorie, Supre, and Ceres Life, effective July. McLean had served as the group’s chief retail officer for nearly six years and as GM of Cotton On Kids for almost five years. Prior to that, McLean worked as retail general manager at Rip Curl, product manager at Giordano, and as general manager for the Cotton On Group for more than nine years.

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Shopify Touts ‘Flywheel Effect’ with Expansion of ‘Audiences’ Advertising Tool to TikTok, Snap, Criteo

Retail TouchPoints

Shopify is expanding the reach of its merchant advertising tool Audiences to include all major advertising platforms. New integrations with Snap , commerce media platform Criteo and TikTok now join the roster of Shopify’s channel ad partners, which already include Meta , Google and Pinterest. Additionally, the latest version of Shopify Audiences now offers benchmarking functionality to help merchants compare their campaign performance to that of similar sellers.

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“Great momentum”: Ebay launches fashion fund to empower circular economy

Inside Retail

Industry-wide, there appears to be positive sentiment and intentions among Australian consumers and businesses towards embracing a circular economy, purchasing second-hand clothing, and minimising textile waste. This is evinced by recent findings from a Reluv survey, which revealed that three-quarters of Australian consumers bought second-hand clothing in the past year.

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Shein Designer Incubator Program Showcases Sustainable Fashions

Retail TouchPoints

Shein has handpicked six U.S.-based designers to develop the first apparel collections for the EvoluSHEIN by Design program, which aims to accelerate the use of preferred materials and scale responsible manufacturing processes. Designers were selected based on their passion and their adherence to EvoluSHEIN by Design standards. Garments must consist of at least 30% preferred materials, such as recycled polyester, forest-safe viscose and rescued deadstock, and be manufactured by suppliers that ha

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Piaget opens Sydney CBD flagship boutique

Inside Retail

Swiss watch brand Piaget has opened a flagship store in Sydney, bolstering its growing presence in the region. The boutique, located at 84 King Street, covers 100sqm and features the brand’s collections including Piaget Polo, Piaget Possession, Piaget Rose, Piaget Limelight Gala, and Piaget’s Exceptional High Jewellery Creations on particularly special occasions.

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Fulham Broadway Delivers a New Elevated Destination

Retail Focus

Fulham Broadway, has undergone a destination-led transformation following investment by CBRE Investment Management (CBRE IM), to deliver a brand-new look and feel for the 200,000 sq ft scheme in the heart of West London. Having recently launched a new 7,700 sq ft flexible workspace, Fulham Works by Spacemade, CBRE IM has also facilitated an extensive £6.5 million David Lloyd Club revamp, which will join the nine-screen Vue cinema and restaurants to create an enhanced leisure and office hub withi

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Will Birkenstock put its best foot forward after IPO? 

Inside Retail

Earlier this month, Birkenstock filed for an IPO on the New York Stock Exchange, almost 250 years after founder Johann Adam Birkenstock first registered as a “subject and shoemaker” in the church archives of a small German village in 1774. The move, which could give the beloved ‘ugly shoe’ brand a value of $8 billion, comes just a few years after private equity firm L Catterton acquired a majority stake in the business from the Birkenstock family in early 2021.

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Rebag Debuts New Consignment Selling Option for Luxury Accessories

Retail TouchPoints

Luxury resale platform Rebag has added a new consignment selling option in addition to its existing “trade” and “buyout” options. The new offering will give sellers more visibility and control with upfront quotes, pre-approved payouts, fixed commission rates and quick payments. The consignment option is designed for sellers who want to maximize the proceeds for their item, allowing them to reach the highest-selling outcome for their pieces.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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J.C. Penney Q2 sales, profits slide

Retail Dive

Still, margins expanded, inventory is down, store traffic is up and the department store remains in the black.

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Rajesh Grover on transforming Kanmo Group into an omnichannel machine

Inside Retail

In a rapidly evolving retail landscape, retail brand house Kanmo Group stands as a symbol of versatility and global partnerships. Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. With a portfolio that boasts an extensive array of world-renowned brands—ranging from Mothercare and Adidas to Kate Spade—Kanmo has created a unique tapestry of retail experiences across multiple channels.

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Regent Street given boost by launch of 4 new flagships

Retail Gazette

London’s West End has been bolstered with the addition of four new flagship stores opening in autumn 2023. Spanish women’s fashion retailer Bimba Y Lola has opened the doors to a new 4,000 sq ft store at 211-213 Regent Street, featuring curated collections, a brand showroom and a programme of events, making it the brand’s most active flagship globally.

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Behind the big business of coffee retail in Asia Pacific

Inside Retail

It seems that every time you turn around a new coffee shop opens or an existing chain announces that it is expanding, often into a foreign market. In Inside Retail alone there have been more than 30 stories involving coffee chain expansions so far in Asia Pacific in 2023, placing coffee easily among the leading drivers of growth in food and beverage retail floorspace — not just in this region, but around the world.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Rituals boosts UK expansion with 25 new stores

Retail Gazette

Rituals is opening 25 new stores next year as it expands across the UK and Ireland. The cosmetics company is also launching 10 new shops before the end of 2023, across locations including East Midlands Designer Outlet and Birmingham Merry Hill, Retail Week reports. Rituals currently has 68 stores throughout the UK and Ireland. It opened doors to its newest and biggest shop last week in Oxford Street.

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OpenAI’s ChatGPT will ‘see, hear and speak’ in major update

Inside Retail

OpenAI’s ChatGPT is getting a major update that will enable the viral chatbot to have voice conversations with users and interact using images, moving it closer to popular artificial intelligence (AI) assistants like Apple’s Siri. The voice feature “opens doors to many creative and accessibility-focused applications”, OpenAI said in a blog post on Monday.

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Rite Aid could close hundreds of stores in possible bankruptcy: WSJ

Retail Dive

The drugstore retailer is in negotiations with creditors over a plan that could see nearly a quarter of its stores shutter, The Wall Street Journal reported.

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Datalogic PowerScan 9600 AR: Top flexibility meets extreme reliability

Inside Retail

Datalogic is thrilled to announce the launch of the ground-breaking PowerScan 9600 Auto Range industrial handheld scanner series. Designed to cover a multitude of handheld scanning applications in retail, manufacturing, transportation and logistics, this advanced series of devices offers unparalleled efficiency and precision. The flagship feature of the new Auto Range series is its scan engine, which can effortlessly read barcodes from up close to an incredible 20 metres away, making it a game-c

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Why EBITDA has such a strong hold on retail

Retail Dive

Is it the 'Wild West' of measures or a fair predictor of long-term success? Either way, retailers won’t quit talking about EBITDA.

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Starbucks signs Enforceable Undertaking, backpays staff $4.5 million

Inside Retail

The Starbucks Coffee chain in Australia has back-paid staff more than $4.5 million and entered into an Enforceable Undertaking with the Fair Work Ombudsman. The coffee chain operates under license in Australia. Starbucks Coffee Australia is a subsidiary of the Withers Group, which is in the process of selling its flagship business, 7-Eleven. Starbucks self-reported its workplace non-compliance in 2020.

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Aldi to invest £1.4bn in expansion spree as profits triple

Retail Gazette

Aldi will invest £1.4bn over the next two years to support its expansion spree across the UK. It comes as the German discounter reported its operating profit had skyrocketed 196% to £178.7m in the 12 months to December 2022, up from £60.2m the year before. Sales over the period hit a 33-year high, surging 14% to £15.5bn, thanks to “a new generation of savvy shoppers turning their back on traditional, full price supermarkets”.

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Furniture-maker Noble House falls into bankruptcy, owes overseas suppliers millions

Retail Dive

The company, which sells to some of the largest U.S. retailers, suffered from rising costs and disruptions in its supply chain.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Iceland accuses energy firms of profiteering

Retail Gazette

Iceland has accused gas and electricity companies of profiteering and discrimination. The supermarket is among several businesses that have flagged concerns to the energy regulator about the behaviour of its suppliers, The Telegraph reported. The complaints were submitted to Ofgem in relation to its investigation into “poor conduct”, which launched earlier this year following increased scrutiny after the energy crisis sent bills soaring.

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Kohl’s, Nine West debut adaptive clothing line

Retail Dive

The department store will add even more adaptive choices for men and women cross two of its private label brands this fall.

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CVS Is Permanently Closing Hundreds of Stores for a Surprising Reason

Retail Wire

As the pandemic’s impact on brick-and-mortar retail lingers, the U.S. drugstore landscape is undergoing significant changes. CVS, the largest drugstore chain in America, is implementing a policy change that will lead to the closure of hundreds of stores over the next three years, aiming to optimize store locations based on population shifts and consumer buying.

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5 reasons why supply chain execs are buckling down on order accuracy for 2023 peak season

Retail Dive

How do your preparations for peak season compare to what other retail leaders are doing?

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.