Tue.Jan 25, 2022

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Inside the Metaverse Mania: Experts Identify 4 Key Challenges and Opportunities

Retail TouchPoints

The metaverse seems to be everywhere these days, while technically being nowhere. (Its entirely virtual existence is the appeal, after all.) But while it was one of the buzziest topics of 2021, and looks to stay that way in 2022, the metaverse itself isn’t a new concept. In fact, the term was first coined back in 1992 in the sci-fi novel Snow Crash by Neal Stephenson.

Consumer 298
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Your Brand Guide on Retail Product Placement

Wiser

There are two broad types of retail product placement: at the shelf level and at the store level. We’ve gone deeper on shelf-level product placement (does “eye level is buy level” ring a bell?) but we haven’t spent a lot of time thinking bigger. It’s time to change that. This is our guide on retail product placement at the shelf and store level, so you can get more out of your marketing and merchandising campaigns—and just sell better.

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Think Big, Act Small — Manageable Changes to Bolster Your Marketing Now

Retail TouchPoints

We all like to think big. It’s energizing to think about customer experience transformation and what that could possibly mean for a business. In the retail industry, many organizations are at a pivotal moment of forging a path forward to define the future-state customer experience where the physical and digital converge. This ambition feels big and can overwhelm and even undermine an organization’s commitment to a customer-centric vision.

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AIM Architecture takes cues from 1970s offices for Hangzhou cosmetics store

Dezeen

Shanghai studio AIM Architecture has transformed the second floor of a business park in Hangzhou, China, into a store that resembles a 1970s office for cosmetics brand Harmay. The studio reimagined the space as a retro-looking office complete with desk chairs, phoney bookshelves for makeup items and boardroom tables for other cosmetic products. AIM Architecture wanted the Hangzhou cosmetics store to look like an office.

Shopping 143
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Victoria’s Secret Fuels China Growth Through Joint Venture With Local Manufacturer

Retail TouchPoints

Victoria’s Secret has partnered with China-based Regina Miracle International to form a joint venture that will operate all Victoria’s Secret stores and its related online business in China. Under the terms of the agreement, Victoria’s Secret will control 51% of the organization and receive $45 million in cash from Regina Miracle as consideration for its investment.

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SKUtopia partners with Swisslog to provide 24/7 e-commerce solution

Inside Retail

Swisslog, a leading provider of best-in-class warehouse automation and software, is providing a boost to delivery efficiency and click and collect availability, with a new automated 24/7 e-commerce solution widely applicable to retailers. E-commerce order fulfilment specialists, SKUtopia, are further extending their Australian leadership by working with Swisslog to introduce an automated Micro-Fulfillment Centre (MFC) in Sydney, which mirrors similar systems used in world-leading e-commerce mark

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‘Online has a long way to go’: MyDeal CEO talks expansion plans

Inside Retail

Following a successful public listing in the early days of the pandemic, and a recent rebrand to cater to a new and younger audience, online marketplace MyDeal has delivered strong growth during a period when online spend was under pressure from a return to physical retail. The Australian Bureau of Statistics reported a drop in online sales of 8.7 per cent in November and 6.1 per cent in October, but MyDeal hit record sales over its second quarter ending 31 December– with more than half of these

Planning 130
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REI workers in Manhattan ask NLRB to oversee union election

Retail Wire

Workers at an REI in Manhattan’s SoHo neighborhood have filed a request with the National Labor Relations Board to oversee an election to determine if the store’s 115 employees will be represented by the Retail, Wholesale and Department Store Union. The employees have also asked REI for voluntary recognition of the union so that no vote would be necessary.

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Seven ways to create a better online returns experience

Inside Retail

Although Omicron may have dampened New Year spending, ABS figures show the end of coronavirus lockdowns, Black Friday sales and early Christmas shopping led to record retail spending in November. . Australian Bureau of Statistics data for November shows retail turnover jumped 7.3 per cent, following rises of 4.9 per cent in October and 1.3 per cent in September.

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New Amazon Go stores are going to the suburbs

Retail Wire

Amazon.com is opening a new kind of Amazon Go store designed to serve the needs of customers in suburban areas. “We think local residents and commuters will enjoy the ease of our Just Walk Out Shopping to quickly and conveniently shop from an expanded selection of tasty, ready-to-eat food items and grab-and-go beverages and snacks in their own neighborhood,” said Amazon in a statement.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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Why Healthcare Provider CIOs Need to Prioritize Medical Device Security

Cisco Retail

Take a minute to picture the volume of healthcare data being transferred and stored every day — data from IoT and connected medical devices, electronic health and medical records, clinical workstations, and smart hospital applications for patients, providers, researchers, and administrators. All of this data needs protecting. The digitization of care is creating a more complex and rapidly-evolving threat landscape, as the number of connected devices on a healthcare network continues to rise.

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Walmart plants a stake in vertical farm operator

Retail Wire

Walmart has taken an unspecified stake in Plenty, making it the first large retailer in the U.S. to to make a significant investment in indoor vertical farming. Walmart will be represented on Plenty’s board. Plenty, which was founded in 2014, operates a vertical farm in South San Francisco and an indoor plant science center in Laramie, WY. The retailer will begin selling Plenty’s leafy greens in its stores later this year.

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Vulkan Fan? Six Reasons to Run It on NVIDIA

Nvidia

Many different platforms, same great performance. That’s why Vulkan is a very big deal. With the release Tuesday of Vulkan 1.3, NVIDIA continues its unparalleled record of day one driver support for this cross-platform GPU application programming interface for 3D graphics and computing. Vulkan has been created by experts from across the industry working together at the Khronos Group, an open standards consortium.

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'We're probably late to the game:' Wilson exec on the brand's New York flagship and DTC strategy

Retail Dive

Gordon Devin, president of Wilson Sportswear, discusses the sports brand's recent pivot to DTC and what it's planning for future store locations.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Carte D’Or replaces plastic with paper tubs

Talking Retail

Ice-cream brand Carte D’Or is switching its entire range from plastic containers into recyclable paper tubs. The new paper packaging is certified as coming from sustainably managed forests and controlled sources. Carte D’Or, owned by Unilever, has also updated the design of its cartons, including a QR code that can tell customers the source of. This story continues at Carte D’Or replaces plastic with paper tubs.

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Amazon Go convenience stores are headed to suburbia

Retail Dive

The retail concept is a way to reach on-the-go shoppers outside of the downtown locations where existing Amazon Go stores are located.

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EXPLORE Security 2022: A Behind the Scenes Look with Cisco at the Security Startup World

Cisco Retail

Today, most CISOs in the enterprise space have decades of experience. They’ve led teams covering everything from threat intelligence to security/privacy by design initiatives, navigated tricky transitions like the one from on-prem to the cloud, and become prominent business leaders in their companies. Here’s the reality though: even the most seasoned CISO needs help with what’s next.

ATS 105
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PepsiCo plans to eliminate virgin plastic from crisp packets

Talking Retail

PepsiCo Europe, one of the world’s biggest convenience food producers, has said its crisp and snack packets will be made entirely from recycled material by 2030. The corporation’s brands, which include Walkers crisps and Doritos, will eliminate all virgin fossil-based plastic in their bags, which will themselves then be completely recyclable. New Walkers crisp packets.

Planning 105
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Cisco’s Catalyst IE9300 powers next-gen substation automation

Cisco Retail

In substations, it’s increasingly difficult to meet today’s needs with yesterday’s networks. Maintaining the critical balance between electricity generation and consumption is more challenging than ever as renewable energy sources and electrification continue to evolve. Among the many challenges substation network operators are facing in the operational landscape is the increasing complexity of balancing the wide array of new power generation assets (such as solar and wind), with an equally comp

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Magnum offers ‘supercharged’ styles of its classic ice-creams

Talking Retail

Magnum is introducing new versions of its classic, almond and white chocolate flavour ice-creams. The new versions include extra elements to each ice-cream, including giving them a further half-dipping in chocolate. Versions include the Magnum classic remix (three-pack), the Magnum almond remix (three-pack); the Magnum white chocolate and berry remix (three-pack); and the Magnum almond.

ATS 104
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Animator Lets 3D Characters Get Their Groove on With NVIDIA Omniverse and Reallusion

Nvidia

Editor’s note: This post is a part of our Meet the Omnivore series , which features individual creators and developers who use NVIDIA Omniverse to boost their artistic or engineering processes. Benny Dee. Benjamin Sokomba Dazhi, aka Benny Dee, has learned the ins and outs of the entertainment industry from many angles — first as a rapper, then as a music video director and now as a full-time animator.

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Yazoo relaunches limited edition flavour

Talking Retail

Milk drinks brand Yazoo is relaunching its choc-caramel version as part of its series of limited edition flavours. The brand says customers enjoyed the choc-caramel milk so much that it decided to bring it back. It will be available in standard and price-marked packs of 400ml from early February, along with a one-litre format. As. This story continues at Yazoo relaunches limited edition flavour.

ATS 104
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Celebrity designer Tom Ford cancels New York Fashion Week show

Retail Wire

Tom Ford has made the decision to cancel is New York Fashion Week show scheduled to Feb. 16 in response to the current outbreak of COVID-19 at his design studio in Los Angeles. “We have tried everything possible to avoid canceling our New York show but ultimately are faced with the sad fact that we will simply not have a completed collection in time,” he said.

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Rachel Zsembery Takes the Helm at Bergmeyer as Newly Elected President

VMS

(PRESS RELEASE) Bergmeyer, the award-winning Design Collaborative based in Boston and Los Angeles, announced the election of its first-ever woman president, Rachel Zsembery, AIA, LEED AP BD+C. Having most recently served as Bergmeyer’s Vice President on its Board of Directors, Zsembery succeeds past-president Mike Davis, FAIA, LEED, who will take on a newly created role with the collaborative to lead its sustainable and philanthropic initiatives as Director of Corporate Social Responsibility.

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Cryptocurrencies take a hit in uncertain economic times

Retail Wire

The price of bitcoin and other cryptocurrencies have fallen significantly as economic uncertainty roils financial markets. The price of bitcoin has fallen from a November high of around $70,000 to $35,000.

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Building an Inclusive Future through Cisco Investments’ Aspire Fund

Cisco Retail

The following is an excerpt from the? 2021 Cisco Purpose Report , published on December 13, 2021. . In the summer of 2020, in the face of growing awareness of systemic racial injustice, oppression, and inequality, Cisco reached a tipping point in our commitment to inclusion and collaboration. The moment was calling for something compelling, substantive, and impactful.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Stores cut hours as Omicron forces staff to stay home

Retail Wire

Some Chipotle, McDonald’s and Starbucks’ locations have been forced to reduce hours of operation as workers have become ill with COVID-19 or exposed to individuals who have the virus. Retailers such as Macy’s and others have been faced with similar situations as workers are in short supply.

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Kohl’s Offered $9 Billion for Purchase, Recognizes Interest

VMS

This past week, a consortium backed by Starboard Value Group (New York) – Acacia Research Corp. (Newport Beach, Calif.) – made an offer to purchase the department store retailer Kohl’s (Menomonee Falls, Wis.) for $9 billion, or roughly $64 per share, according to The Wall Street Journal and Business Insider. Acacia has a market value of $215 billion.

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SHEIN plans to list its stock on NYSE

Retail Wire

SHEIN plans an initial public offering in 2022 with its stock listed on the New York Stock Exchange, according to two people familiar with the matter. The company’s founder Chris Xu is also considering changing his citizenship to get around the Chinese governments rules regarding IPOs outside the Asian nation.

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2022 Consumer Electronics Show: Top Emerging Technologies

Miller Zell

Our Miller Zell Digital Solutions Team attended the Consumer Electronic Show (CES) 2022 in Las Vegas on a mission to seek out inspiration on four levels: Environmental design using technology. Content strategy for brands with product showcases. Storytelling using emerging technology. Uncover future technologies with potential to evolve retail experiences.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.