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At the height of the COVID pandemic the might of ecommerce was laid bare. In November 2021 the UK saw a total of 321 million ecommerce transactions, according to Statista. That was a 19% increase compared to November 2020. With such a colossal number of conversions, businesses in the sector collectively raked in huge revenues with relatively little effort.
Amazon has achieved a significant milestone by surpassing a $2 trillion market capitalization for the first time in its history. This momentous event occurred during intraday trading on Wednesday, propelling Amazon into an elite group of tech giants that have crossed this formidable threshold. The company's stock closed up 3.9% at $193.61, marking a significant moment for the e-commerce and cloud computing behemoth.
Online book reseller Thriftbooks Global has added a new inventory stream, beyond the library, charity and donation center castoffs that make up the bulk of its merchandise — its own customers. The company has launched a BuyBack program that allows customers to sell books directly to Thriftbooks, earning either money or store credit in return. A user’s “SellBack Shelf” from the program’s beta version.
Last week at the Cannes Lions International Festival for Creativity, Toys "R" Us showcased a mini promo film made predominantly using OpenAI's text-to-video tool, Sora.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Riddled with design flaws and service gaps, the fitting room has been a longtime necessary-but-evil curse plaguing the store. However, experts indicate that the mainstream adoption of RFID, coupled with the implementation of connected technology, are creating new opportunities for brands and retailers to streamline fitting room operations and improve customer experiences.
Former Tigerlily CEO Travis Wright has joined Ecommerce Equation as chief product officer. Wright left Tigerlily after Seafolly acquired the swimwear company. Prior to joining Tigerlily, Wright served as GM at Esther & Co. “Travis brings a unique blend of strategic vision, hands-on experience, and empathetic leadership to Ecommerce Equation,” said Jay Wright, Ecommerce Equation founder and CEO. “Her appointment as chief product officer marks an exciting chapter for our comp
Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.
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Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as virtual influencers become more prevalent and hard to detect. In this Retail ThinkTank Ideation Session, Alicia Esposito chats with author Sharon Gai about the emergence of virtual influencers, why so many brands are embracing them, and what their growth in the ecommerce landscape means for how we create and connect with our digital identities.
German engineering giant Robert Bosch is considering a potential bid for U.S. appliances manufacturer Whirlpool, a move that could significantly bolster Bosch's standing in the household appliances market. This potential acquisition, which sources say is still under discussion, would place Bosch in a stronger position against its growing competition from Asian manufacturers.
TikTok Shop has launched a new social impact initiative called SOAR Together (Supporting Our Artisans and Retailers) that is designed to help small- and medium-sized businesses (SMBs) advance their businesses on TikTok Shop. “It’s important that entrepreneurs of all backgrounds on TikTok Shop feel supported in order to continue thriving in their creative and business endeavors,” said Nico Le Bourgeois, Head of TikTok Shop Operations, U.S. in a statement.
In a significant move for the electric vehicle (EV) industry, Volkswagen Group has announced a $5 billion investment in Rivian, leading to a notable surge in Rivian's stock. This joint venture aims to develop new technologies for electric vehicles, offering a potential lifeline for Rivian as it faces financial challenges and a broader slowdown in EV sales.
Walgreens Boots Alliance (WBA) will optimize and standardize sourcing across its operations with a platform from TradeBeyond that the retailer will use to manage numerous processes within its Global Sourcing function. The platform also will replace several redundant and legacy systems to support greater digital efficiency, unify processes and facilitate data transparency and integrity.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Target is continuing to make adjustments to its C-suite following the retirement of COO John Mulligan and subsequent appointment of then-CFO Michael Fiddelke to the role in January 2024. Current Chief Growth Officer Christina Hennington has been promoted to Chief Strategy and Growth Officer, while Rick Gomez, who took on the role of Chief Food, Essentials and Beauty Officer in January, will oversee all of Target’s merchandising business as Chief Commercial Officer.
Touchland was born out of a desire to shift an industry. In a discussion with Andrea Lisbona, the founder and chief executive officer of Touchland, a personal care and lifestyle brand, the retail executive explained that she wanted to create a type of product that was innovative to an industry, such as the iPhone with Apple or the hairdryer Dyson. Much like the way the brand founder would never have expected to find herself inspired to purchase a $400 hair dryer, the retail industry could not ha
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Mattel says 80 per cent of its game portfolio will be colorblind accessible by the end of the year and 90 per cent by next year, as part of the brand’s commitment to creating more inclusive play experiences. To produce these new portfolio-wide changes, Mattel has collaborated with specialists in the field of colour vision deficit as well as individuals who are colourblind.
Morrisons is set to open 400 more Morrisons Daily shops in a bid to take on rivals Aldi and Lidl as it pushes ahead with its convenience growth plans. The retailer is eyeing a total of 2,000 smaller stores in 2025, The Mirror reported. The news comes as the supermarket delivered “ solid quarter of progress ” with like-for-likes excluding fuel and VAT up 4.1% in its second quarter as it cut down debt by 35% on peak levels, bringing it down from a peak of £6.2bn to £4bn.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Southwest Airlines has recently revised its revenue forecast for the second quarter, attributing the adjustment to evolving booking patterns. This change has led to fluctuations in the airline's stock, which initially dropped by approximately 4% in early trading before regaining some ground.
Six Flags is ramping up for this year's Fright Fest with major partnerships in place. The theme park has announced collaborations with Netflix, Warner Bros., Lionsgate, and Legendary for its Halloween event at its venues across the U.S.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Aspinal of London has named Laura Brown as its new chief executive. She leaves her post as CEO of Dubai Mall to join the British designer and was formerly retail director at Harrods from 2014 to 2022 , having also previously worked for Bicester Village and Kildare Village. Aspinal of London was founded in 2001 by British entrepreneur Iain Burton as a British heritage brand.
Chinese customers are increasingly choosing more discreet luxury goods as a decrease in local demand has dampened middle-class confidence, leading to a “luxury shame” behaviour, as reported by the latest Luxury Goods Worldwide Market Study by Bain & Company and Altagamma. The report also suggests that the resurgence of outbound tourism has put pressure on the Chinese market.
Revolution Beauty is back in the black despite disappointing online sales and weaker US performance. The online beauty retailer grew its pre-tax profit to £11.4m in the year ended February 29, 2024, up from a pre-tax loss of almost £34m in the previous year. Adjusted EBITDA hit £12.6m for the year, up from a loss of £7.5m last year, marking its return to profitability.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Popular Australian swimwear brand Budgy Smuggler has partnered with Transport for London (TfL) for a new London Underground-themed collection, in a deal facilitated by TfL’s global licensing agency IMG. Inspired by the London Underground’s iconic moquette designs, the collection includes three swim trunks featuring signature patterns from the Northern, D
In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Alex Tallman, director of retail experience and education at Fleet Feet, talks with RetailCustomerExperience.com editor Judy Mottl about the brand's 3D foot scanning technology and other customer experience strategies in play.
A mint-green lounge pit and custard-yellow home office are among several colourful set pieces installed by designer Sabine Marcelis on the top floor of Vitra 's Herzog & de Meuron-designed flagship store in Weil am Rhein , Germany. Marcelis , who is known for her work exploring colour, translucency and reflection, was invited to create a series of domestic scenes within the VitraHaus loft that feature some of the furniture company's most iconic products.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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