Fri.Feb 07, 2025

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Four Ways to Turn Transactions into Customer Relationships that Last

Retail TouchPoints

As we emerge from the upheaval of the past year, brands face a daunting challenge: forging meaningful connections with customers in a volatile and shifting consumer environment. Traditional tactics like mass media campaigns and siloed digital ads are losing their effectiveness as attention spans shrink and consumer trust declines. To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships.

Marketing 205
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M&S Clothing has transformed under Richard Price, so what’s next as he departs?

Retail Gazette

Richard Prices departure from M&S marks the end of a transformative chapter for the retailers clothing and home division. When he took over the reins as managing director in 2019, M&S was at a crossroads. Its clothing arm had long been tarnished by outdated designs and an overwhelming product range, struggling to capture the attention of a broader range of shoppers.

Fashion 107
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3 Realities Shaping the Future of B2B Ecommerce

Retail TouchPoints

The B2B buying journey has historically been both high-touch and highly complex. But the ease and personalization found on consumer-facing ecommerce sites, especially robust marketplaces like Amazon and Walmart , are simply too good to ignore. As a result, B2B buyers are increasingly demand B2C-level experiences for their business needs, a need that is driving organizations to level up their digital experiences.

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Burger King Offers Buy One, Get One Free Whopper Deal for Valentine’s Day

Retail Wire

Burger King is offering love on a budget.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Revlon, Lids, Tubi and More Get in on Super Bowl Action with Unique Activations

Retail TouchPoints

For brands, the Super Bowl has become more than just an annual sporting event the Big Game is now a big moment for brands to make a splash and connect with consumers. A game-day ad is the traditional method, but increasingly, brands are thinking outside the 30 -second ad spot with activations that lean into the cultural moment surrounding footballs big face-off.

Apparel 240
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Quiksilver, Billabong, and Volcom To Close 100-Plus US Stores as Liberated Brands Files for Bankruptcy

Retail Wire

Quiksilver, Billabong, and Volcom are shuttering their U.S. retail stores.

Apparel 264

More Trending

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7-Eleven Is Offering Free Slurpees Every Friday in February

Retail Wire

7-Eleven has some sweet surprises in store for its customers.

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Thousands Strike at Denver-Area King Soopers Stores

Retail TouchPoints

Some 10,000 grocery workers in the greater Denver area went on strike against 77 of the regions 121 King Soopers stores on Feb. 6, according to the AP and other media outlets. Members of the United Food and Commercial Workers (UFCW) Local 7 union voted last week by 96% to authorize a strike against the Kroger- owned supermarket, protesting what the union has called unfair labor practices that include: illegally interrogating and surveilling union members; refusing to provide information the unio

ATS 213
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Cracker Barrel Claps Back With Hilarious Response About Waffle House’s Egg Surcharge

Retail Wire

Cracker Barrel is taking a jab at Waffle House's egg surcharge.

ATS 245
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Simon, Shopify Team Up to Help Digital Brands Enter Brick-and-Mortar Retail

Retail TouchPoints

Mall owner Simon has partnered with ecommerce platform Shopify and physical retail platform Leap to help ecommerce brands launch or expand their brick-and-mortar presence. The three companies will offer a suite of solutions to help digital brands quickly open new stores across Simons real estate portfolio as well as at other locations. Mens apparel brand True Classic and fine jewelry brand Ring Concierge are among the first companies to take advantage of the new offering.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Amazon sales surge as it bets big on AI

Retail Gazette

Amazon saw a sales uplift during its fourth quarter results, despite shares in the business dropping. The ecommerce giant saw sales rise 10% to 150.9bn for its fourth quarter ended 31 December. International sales were up 8% to 34.8bn, while US revenues increased 10% to 92.75bn for the period. Sales in its cloud computing arm Amazon Web Services jumped 19% to 23.11bn.

Planning 102
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Liberated Brands Declares Bankruptcy, Begins Closing Sales at All 122 Stores

Retail TouchPoints

Liberated Brands , which manages operations for multiple well-known surf and outdoor brands, filed for bankruptcy in the U.S. Bankruptcy Court for the District of Delaware earlier this week, according to reporting in Shop Eat Surf and other publications. Closing sales at all 122 store locations have begun, managed by Gordon Brothers. The brands themselves, including RVCA, Volcom and Billabong , are still owned by Authentic Brands Group , and they will be moving to new wholesale licensees in Nort

Wholesale 194
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Europe’s retail technology industry will meet again in Düsseldorf at EuroCIS 2025 under the motto: Go Beyond Today!

A1 Retail

EuroCIS 2025 from 18th to 20th February 2025 is shaping up to be the biggest yet. Retail industry experts can expect to see the latest developments in retail technology as well as a full programme of presentations and special forums on the topics driving retail technology. Visitors from the fields of retail and wholesale, hospitality, food service & catering, leisure as well as financial services and banks will again gather information on the latest developments in retail technology.

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The Best Super Bowl Commercials Through the Years

Retail Wire

The best Super Bowl commercials throughout the years have been cultural touchstones.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Freight Island to transform Eldon Square and Newcastle city centre

A1 Retail

Largest single-site F&B and entertainment venue in a UK city centre The award-winning Manchester-born brand is delighted to be arriving in Newcastle Game-changing leasing deal continues a period of ambitious development and transformation for Newcastles premium shopping, dining and leisure destination Freight Island, a huge, innovative entertainment and dining destination, is set to arrive at Eldon Square in autumn 2025.

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Lidl GB to Open Nine New Stores in One Month

365 Retail

Lidl is kicking off the new year with an ambitious expansion, opening nine new stores in just one month. With locations launching across the UK, this growth brings hundreds of new jobs and increases access to Lidls award-winning combination of high-quality and affordable products. New and expanded Lidl stores across the UK The expansion includes brand-new Lidl stores in Canning Town, Preston, Walsall, and Wombourne, giving more communities access to the supermarkets low prices and fresh produce.

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Rev Up to Recert: Harness the Skills to Power AI Infrastructure

Cisco Retail

Introducing Rev Up to Recert: AI, featuring 34 hours of free learning, earning active Cisco certification holders up to 34 Continuing Education creditsfor free.

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The Fragrance Shop Reopens Refurbished Eldon Square Store in Newcastle

365 Retail

The Fragrance Shop has announced the grand reopening of its Eldon Square store in Newcastle, following a major refurbishment. The store, which now spans 1,200 sq ft, features a modernised shopfront, interactive fragrance technology, and digital displays, aligning with the retailers latest store format. Upgraded shopping experience with digital innovation Located in one of the busiest retail hubs in the North East, the Eldon Square store has been redesigned to enhance the customer experience.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Career Opportunity – Warehouse and Repair Assistant

Secure Retail

Do you want to work for a great Company that has low staff turnover and genuinely values its employees? We are a trusted global provider of payment solutions, hardware, software and services across a variety of market sectors on a global scale. We are looking for a Warehouse and Repair Assistant to join the team. Based in Coalville, Leicestershire, we offer a competitive salary along with a profit share Bonus Scheme, Private Health Insurance, Company Pension, on-site gymnasium, free parking and

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IKEA Receives Record 3,730 Job Applications for Oxford Street Store

365 Retail

IKEA has received 3,730 job applications in just six days for its highly anticipated Oxford Street store , marking the largest-ever response to a recruitment drive by the retailer in the UK. With only 150 positions available, demand has significantly exceeded expectations, leading IKEA to close the application process early. Strong interest in new central London roles The new Oxford Street store is expected to be one of IKEAs most innovative locations, blending traditional retail with new digita

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Why Did Walmart Just Buy a Pittsburgh Mall?

Retail Wire

What will Walmart do with a mall? Here are the details.

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FatFace Opens First Store on Ireland’s West Coast in Westport

365 Retail

FatFace has opened a new store in Westport, marking the lifestyle brands first location on the West Coast of Ireland. The 1,571 sq ft store offers customers the opportunity to explore FatFaces latest collections, alongside iconic pieces from its core range. A key milestone in FatFaces Irish expansion The Westport store represents an important step in FatFaces ongoing growth in Ireland.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Dunkin’ Debuts the Ultimate DunKings Tracksuit by Juicy Couture Ahead of Super Bowl LIX

Retail Wire

Just ahead of Super Bowl LIX, Dunkin' has debuted the ultimate DunKings tracksuit by Juicy Couture.

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How Social Media Influencers Are Shaping Gaming Retail Trends

365 Retail

Unless you’re extremely disciplined or have committed to a life without the internet, there’s a good chance you spend at least a few minutes a day on social media. Over the past couple of decades, social media has become the place where a good chunk of the world goes for its news, to keep up with friends, and to learn about the latest happenings in just about every topic of interest.

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Temu Promoting ‘Local’ Items Even After Reversal of ‘De Minimis’ Exemption

Retail Wire

To rely less on Chinese sellers, Temu is pushing customers toward "local" purchases.

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IKEA Offers Sleep Compatibility First Dates in Bed This Valentine’s Day

365 Retail

IKEA is giving singles a unique way to celebrate Valentines Day by matching them based on sleep compatibility for a first date in bed at an IKEA store. Taking place on 14th February, the event will see nine lucky couples in London, Manchester, and Edinburgh enjoy a romantic dinner in bed within a cosy IKEA showroom setting. Mikael Buck/IKEA Sleep compatibility at the heart of Ikea dating event IKEA has partnered with dating app Breeze to create this one-of-a-kind dating experience.

ATS 64
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Amazon Q4 Earnings Reveal ‘Successful’ Holiday Shopping Season, Continues AI Investments

Retail Wire

Amazon saw significant growth in the fourth quarter.

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Kantar helps Diageo launch Captain Morgan spinoff brand

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Kantar, the worlds leading marketing data and analytics company, has unveiled LaunchEvaluate, an agile post-launch evaluation tool designed to maximise the success of new and future product and service launches.

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Super Bowl LIX Means Americans Set To Devour 1.47 Billion Chicken Wings

Retail Wire

Super Bowl LIX is shaping up to be a major incentive for wing-lovers to chow down.

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The Weekly Closeout: Beyond closes Kirkland’s deal — and a very beary Valentine’s Day

Retail Dive

The two home retailers finalized their investment deal, while Build-A-Bear expanded its long-running “After Dark” collection.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.