Retail TouchPoints
FEBRUARY 17, 2025
The pressures on retailers to seamlessly fulfill orders across physical stores, online platforms and mobile apps continue to intensify. Whether shipping directly to customers’ homes, enabling curbside pickup or restocking store shelves, consistently improving speed, accuracy and adaptability is crucial for meeting shopper expectations and maintaining market share.
Inside Retail
FEBRUARY 17, 2025
South Koreas largest multi-brand beauty retailer, Olive Young, is setting its sights on the US market with the establishment of a local subsidiary in Los Angeles. This expansion aligns with the broader trend of Korean beauty brands gaining traction in international markets, particularly in the US, where consumers are increasingly drawn to innovative Korean skincare and cosmetic products.
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Retail Smart Guys
FEBRUARY 17, 2025
In todays competitive retail market, standing out means going beyond traditional tactics. While discounts, great displays, and online content are important, one often overlooked way to truly engage your audience and boost foot traffic is through in-store events. These events allow you to connect with your community, showcase your brand, and drive salesall while creating a memorable shopping experience.
Inside Retail
FEBRUARY 17, 2025
This story is from our 2025 Australian Retail Outlook. Download the full report here. Every January, the US National Retail Federation hosts its annual retail Big Show in New York City, attracting about 40,000 attendees from all over the world. In June 2024, the NRF also hosted its inaugural Apac Big Show in Singapore, attracting 8000 attendees. The NRF Big Show is famous for big brands, big crowds and cutting-edge retail tech.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
A1 Retail
FEBRUARY 17, 2025
Checkout.com supports Vinteds mission of making second-hand first choice through its digital-first platform Bespoke optimisations with intelligent acceptance drive 4.15 percent overall uplift in acceptance rates in 2024, leading Vinted to triple its volume processed through Checkout.com Checkout.com , a global digital payments company, has announced its partnership with Vinted, the online marketplace for second-hand fashion.
Inside Retail
FEBRUARY 17, 2025
With air freight rates predicted to return to normal this year, retailers and their suppliers are looking to rationalise traditional supply chain routes from factories to localised warehouses. In many cases, they are mixing air and sea freight solutions. Marcus Ng, regional head of air freight, Asia Pacific, at AP MllerMaersk, notes that the Sea-Air option where some products are shipped rapidly by air and others less quickly by ocean has been particularly attractive to some lifestyle apparel
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
FEBRUARY 17, 2025
Baby Bunting’s net profit surged amid higher revenue in the first half as a new product range lifted the average selling price and gross margin. The baby products retailer saw statutory net profit soar 45.3 per cent to $3.9 million and revenue rise 2.4 per cent to $254.4 million with comparable sales growth of 2.2 per cent. Gross margin improved to 39.8 per cent, and the company said it is on track to reach 40 per cent for the full year.
365 Retail
FEBRUARY 17, 2025
Customer service is everything in modern business. What was once a department designed to troubleshoot and solve problems has evolved into a key pillar of marketing, loyalty and retention. It is not exaggerating to say it can be the difference between success and failure. Whether you are running an e-commerce store and need to overhaul your service channels or simply need advice on how to implement a new strategy, this blog will explain all.
Inside Retail
FEBRUARY 17, 2025
Following the path of US companies like Walmart, Tractor Supply Co and Amazon, Target Corporation recently announced it would be pulling back on its diversity, equity and inclusion (DEI) initiatives. This move disappointed many consumers and brand founders, especially at Black-owned brands that these big-box retailers had added in recent years. As a response to Targets decision, some Black-owned brands, such as New York City-based culinary company Ghetto Gastro, have announced that they are cutt
Retail Gazette
FEBRUARY 17, 2025
Iceland boss Richard Walker has ranked the Labour government “6 out of 10” for its performance so far. Speaking to the Financial Times, Walker said the national insurance contributions hike had added greatly to the cost of business. The exec also urged ministers to do more to resolve Britain’s “productivity crisis,” arguing: “A project that wont be completed for decades is no help to businesses that need to invest today” The supermarket boss said he want
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
FEBRUARY 17, 2025
Retailers have welcomed the Reserve Bank of Australia’s decision to slash the interest rates to 4.1 per cent, but said they have yet to see any momentum to restore confidence in the sector. “The Reserve Bank’s decision to cut the cash rate to 4.10 per cent is a step in the right direction,” said Fleur Brown, chief industry affairs officer Australian Retailers Association (ARA). “This should provide modest relief to households, helping restore spending confidence and
Retail Gazette
FEBRUARY 17, 2025
Waitrose has committed to eliminating suffocation practices for farmed prawns by introducing electrical stunning across its entire supply chain by the end of 2025. This move follows growing concerns from animal rights campaigners over the welfare of prawns, including the controversial practice of eyestalk ablation, which the upmarket retailer has already phased out.
Inside Retail
FEBRUARY 17, 2025
Petbarn has partnered with Ooh! Media-powered Reo to launch a pet media platform called PetAds. PetAds aims to connect brands to Petbarn’s 2.9 million Friends for Life loyalty program members, with Reo managing end-to-end service delivery including onsite, offsite and in-store retail media solutions. Reo will also provide a dedicated media sales team and will assist in the installation and management of Petbarn’s in-store screen network nationwide. “By implementing Reo’s
Rangeme
FEBRUARY 17, 2025
For a brand like Death Wish Coffee , known for its bold, high-caffeine brews, breaking into retail shelves is crucial for growth. However, standing out in the competitive coffee market requires more than just a strong productit takes strategic tools and certifications to win the trust of retailers. To gain exposure to buyers, the brand leveraged product discovery platform RangeMe, and to help win the trust of retailers, it secured SQF certification , a food safety management program.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Inside Retail
FEBRUARY 17, 2025
In an industry that is saturated with airbrushed imagery and hyperbolic claims, The Ordinary is demonstrating why beauty brands should lead with science its new website, The Truth Should Be Ordinary, is democratising science via Truth Drops. The website and marketing concept came about after The Ordinary identified a clear connection between the launch of its new product, GF 15% Solution, and its founding mission as a brand.
Retail Times
FEBRUARY 17, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Westfield London, Europes largest shopping and leisure destination, has unveiled a brand-new permanentSensory Room, marking another significant step in its commitment to inclusivity and accessibility for all visitors.
365 Retail
FEBRUARY 17, 2025
Pricer , a global leader in digital shelf-edge solutions, and Focal Systems , a leader in shelf-edge AI, have announced a strategic partnership to accelerate the digitisation and optimisation of physical retail stores. This collaboration brings together Pricers innovations in dynamic pricing and shelf-edge communication with Focal Systems advanced computer vision and product availability solutions, to maximise shopper satisfaction while optimising operational efficiency for retailers.
Retail Times
FEBRUARY 17, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! BrewDog has a new deal to help keep hunger at bay in an affordable way. Britains biggest craft brewer is teaming up withImpossible Foods a maker of some of the world’s most craveable plant-based meat products to bring a brand new plant-based Chicken menu to its bars across the UK.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
FEBRUARY 17, 2025
Vietnamese coffee chain Trung Nguyen is continuing its global expansion, opening its first store in Australia next month. The 400sqm store on Melbourne’s Courtney Street will feature a retail corner, a coffee-tasting area, and a cafe space. In addition, customers can experience the three coffee cultures the company has identified and showcases in its flagship Vietnam stores: Ottoman, Roman and Zen.
365 Retail
FEBRUARY 17, 2025
Hammerson has announced that Aston Villa Football Club will open a new retail space in Birminghams Bullring in May 2025. The 10,000 sq. ft store will be located on the Lower Level East and span two floors, featuring a selection of Aston Villa and adidas merchandise. Exclusive Merchandise and Personalisation Services The new store will showcase a mix of adidas’ lifestyle and footwear collections alongside exclusive Aston Villa collaborative products, including kits, training wear, and limit
Retail Times
FEBRUARY 17, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Following an exceptional year of growth, Raishma is accelerating its wholesale expansion, further solidifying its status as a global leader in affordable luxury fashion.With a remarkable 120% year-over-year sales increase and new partnerships with major retailers including Selfridges, Nordstrom, Saks, and Next, the brand is poised to expand international
365 Retail
FEBRUARY 17, 2025
Charles Tyrwhitt has reopened its flagship store on Jermyn Street following a major refurbishment. The largest store in the brands portfolio in terms of both size and sales, the updated space features new design elements aimed at enhancing the customer experience. New Features for an Enhanced Shopping Experience The redesigned store includes a casualwear section, a feature wall showcasing the brands shirt of the season, and large screens displaying full outfit inspirations.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
A1 Retail
FEBRUARY 17, 2025
Fashion brand Nobodys Child is delighted to announce the opening of its new standalone store on Christopher Place, St Albans on 19th February 2025. The 1,000 sq ft store marks the brands rst location outside of London, bringing its signature responsible fashion ethos to a new audience. The store will launch with the new Spring collection and will house the brands full lifestyle range, including bridesmaids and occasion, accessories, fragrance and jewellery.
365 Retail
FEBRUARY 17, 2025
The British haircare start-up Only Curls is launching into Boots, celebrating its first high-street retail listing. The brand is joining Boots existing haircare portfolio, of over 130 haircare brands already available at the health and beauty retailer. Officially launching on the 17 th February, customers can shop online and in 389 stores across the UK and Ireland.
Retail Gazette
FEBRUARY 17, 2025
Tesco has brought in M&S Master of Wine and Majestic buying manager Beth Kelly as its new wine product development manager. In her new role at the UK’s largest supermarket ,Kelly will be responsible for France and South Africa across both still and sparkling wines. She brings over 20 years of experience in the wine industry to the role, having previously spent time in the M&S wine buying team where she became a Master of Wine back in 2020.
365 Retail
FEBRUARY 17, 2025
AllSaints has opened its first store of 2025 in Birminghams Bullring , replacing its previous ground-floor location with a larger, two-storey unit on the upper level. The new space covers 3,207 sq. ft and occupies a unit previously held by Ted Baker. Expanded Product Offering in a New Location The new store offers an extended range of products for men and women, including apparel, handbags, footwear, accessories, jewellery, and fragrance.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Times
FEBRUARY 17, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Retailers have long relied on psychological triggers to engage customers and drive sales. In recent years, many have adopted gambling elementsknown as gamificationto create an exciting shopping experience. From spinning wheels at checkout to surprise discounts and loyalty schemes, these tactics mimic aspects of casino games, enticing shoppers to particip
365 Retail
FEBRUARY 17, 2025
Monos , the premium travel goods company, has announced the addition of a new limited-edition colour, Elemental Blue, to its Hybrid Collection. This launch offers travellers a fresh aesthetic option without compromising on the brand’s commitment to quality and design. A Fusion of Materials and Design The Hybrid Collection is known for its combination of lightweight polycarbonate and sturdy aluminium, creating suitcases that are both durable and stylish.
Retail Times
FEBRUARY 17, 2025
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The number one cinema operator in the UK,* Vue, has officially unveiled its new luxury seating and a state-of-the-art retail concept, as the new look Vue Swindon opens to the public. Vues founder and CEO, Tim Richards CBE, who dubbed Vue Swindons new retail concept the next generation of big screen entertainment, was present along […] If you want m
The Retail Doctor
FEBRUARY 17, 2025
I don’t care what side of politics you are on, the new administration in its first month in office unleashed waves of uncertainty surrounding the continued funding of federal grants, the work of federal employees and tariffs.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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