Inside Retail

OCTOBER 8, 2023

Melbourne-based gelato chain Piccolina Gelateria is set to move into a new production facility next month to facilitate its future growth, which could include interstate expansion. Known for its distinctive retro-Italian look and feel, the business offers gelato and cakes which are handmade by a team of in-house chefs at its current production facility, and then delivered to its seven Melbourne stores.

Planning 264

Planning ATS 264

Retail Gazette

OCTOBER 8, 2023

John Lewis is committed to keep building homes even as boss Sharon White prepares to step down. John Lewis strategy director Nina Bhatia told the Telegraph that the retailer’s commitment to its housing venture was “unwavering”, regardless of who replaces White as chairman. Writing in the publication, Bhatia said “creating new, long term businesses is in the DNA of the partnership and was always intended by our founder.

Planning 114

Planning Returns Management Marketing 114

Inside Retail

OCTOBER 8, 2023

Furniture retailer King Living is expanding its footprint into North America, opening its first US showroom in Orange County, California late this year. “After decades of research, we’ve crafted a space that aims to both inspire Californian residents as well as reflect our inherent dedication to authentic Australian design,” said King Living founder David King.

Outdoor 263

Outdoor Marketing ATS 263

Retail Gazette

OCTOBER 8, 2023

Waitrose is discussing the possibility of selling groceries via Amazon as it battles to regain market share lost to discount grocers amid the cost of living crisis. According to the Telegraph , the pair are considering a partnership years after the premium grocer severed ties with Ocado. Waitrose and Amazon are in talks over a third-party deal, similar to the one struck by Iceland with the online giant last month.

Marketing 110

Marketing Grocer Supermarket 110

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Customer Experience

Inside Retail

OCTOBER 8, 2023

Thousands of beauty-lovers descended on New York City recently to enjoy the return of Sephoria, a consumer beauty event that Sephora first launched in 2018. After cancelling the festival entirely in 2020 due to the pandemic, Sephora introduced a digital version in 2021. This year marked the return of the in-person festival, held at Skylight at Essex Crossing in Lower Manhattan, alongside the virtual version.

Returns 246

Returns Consumer Marketing Location 246

365 Retail

OCTOBER 8, 2023

Mango, a prominent European fashion conglomerate, is accelerating its digital metamorphosis with the introduction of Lisa, its proprietary conversational generative Artificial Intelligence (AI) platform. Constructed in under nine months, Lisa employs a mix of proprietary and open-source models, specifically trained for Mango’s needs. The platform features a user interface akin to ChatGPT, tailored for the company’s workforce and collaborators.

Inventory Management 105

Inventory Management Fashion Store Operations Management 105

Retail Gazette

OCTOBER 8, 2023

End Clothing was forced to write off £12m of stock after an overhaul of its warehouse operations stopped it from shipping orders to customers. The private equity-backed fashion retailer said a new automated fulfilment system, which was introduced last year, had created logistical problems resulting in “adverse effects on both our operations and customers’ ordering experience”.

Inventory Management 58

Inventory Management Fulfillment Shipping Fashion 58

Inside Retail

OCTOBER 8, 2023

Debt-laden companies across Europe, Middle East and Africa face a $785 billion refinancing scramble in the first half of 2024, a challenge that could kill off many “zombie” businesses even though an expected peak in rates could bring some relief. Businesses facing rising debt costs after years of low rates will have to compete to secure enough cash in the biggest corporate refinancing rush seen for years, just as banks rein in risk ahead of stricter capital rules.

Finance 130

Finance Management Marketing Planning 130

Retail Gazette

OCTOBER 8, 2023

Wilko is closing the doors on its last remaining high street stores for the final time following its collapse. The embattled 93-year-old discount retailer has been closing each of its 400 UK stores over the past month after falling into administration back in August. Forty-one stores remained open but will shutter on Sunday, with almost all of Wilko’s 12,500 workers being made redundant.

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58

Inside Retail

OCTOBER 8, 2023

Quick service restaurant Guzman Y Guzman (GYG) has appointed Hilton Brett as co-CEO, effective immediately, as the company plans to launch an initial public offering and further expand in the US. Brett will be working alongside the restaurant’s founder and CEO Steven Marks, who announced in May that he would be stepping back from day-to-day operations to focus on culture and growth.

Finance 130

Finance Planning Marketing ATS 130

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365 Retail

OCTOBER 8, 2023

Situated on Commercial street, Panerai unveils its first boutique in Leeds in partnership with Ernest Jones. “We see a strong potential for Panerai in Leeds and this new concept boutique will convey the full brand universe to our clients. We are happy to be partnering with Ernest Jones with their expertise in the UK market, established for over 70 years ” stated Jean-Marc Pontroué, Panerai CEO.

Boutique 52

Boutique Shopping Management Marketing 52

Fashion Retail

OCTOBER 8, 2023

I have always been interested in the luxury sector's business model, but also from its social and psychological perspective. Here, we are not talking about buying objects with purely tangible functionality; we are talking about positioning, beauty, status, symbolism. RBC Capital Markets has been flagging for a number of months that the luxury cycle is turning.

Marketing 52

Marketing Fashion 52