Mon.May 16, 2022

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RICE 2022: How Brands Can Turn Their Unique Expertise into Memorable Value Propositions

Retail TouchPoints

As its name implies, Direct to Consumer (DTC) retail seeks to appeal directly to consumers with a brand they will recognize and seek out. But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark. Overcoming this challenge requires DTC companies to leverage their advantages as specialty retailers in order to deliver highly targeted messages that lay out their value proposition, while also delivering a personalized experience that a broader marke

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Woolworths to anchor new Devonport retail centre

Inside Retail

A development application has been lodged for a $40 million retail centre in Devonport, Tasmania with Woolworths confirmed as the anchor tenant. Stony Rise Village will be built adjacent to the suburb’s Devonport Homemaker Centre. The 7500sqm neighbourhood retail centre is scheduled to open in 2024. Developer Tipalea Partners says a leasing campaign will commence later this year for a variety of tenants to colocate with Woolworths, which will take 4000sqm, including a 400sqm online direct-

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RICE 2022: Albertson’s Provides Sneak Peek at Plans for Upcoming Marketplace

Retail TouchPoints

Third-party marketplaces have emerged as one of the biggest growth opportunities for retailers this year, with companies from Macy’s and Bed Bath & Beyond to Giant Food and Michaels launching marketplaces (or announcing plans to do so) in the last six months alone. Albertson’s will soon join that mix as well, and the company’s Senior Director of Marketplaces Jasmin Krdzalic gave attendees at last week’s Retail Innovation Conference & Expo a sneak peek at what he and his team are building

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The enormous cost of McDonald’s Russian exit

Inside Retail

McDonald’s is set to take a one-off impairment of US$1.2 billion to $1.4 billion from its decision to sell its Russian business and withdraw from the market in response to Russia’s invasion of neighbouring Ukraine. In the hope of finding ongoing employment for the 62,000 people working across its business, the US company is seeking a local buyer to take over its 850-strong store network.

Planning 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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RICE 2022: Why Retailers Should Apply ‘Love Languages’ to Improve Customer Relationships

Retail TouchPoints

The key to a consumer’s heart involves much more than offering convenience or an appealing product assortment, according to Retail Innovation Conference and Expo keynote speaker Ken Hughes. To really reach today’s customers, retailers need to create loving relationships with them. In the session titled Love is a Verb: Rethinking Relationship Building in a ‘Digital Retail’ World , Glacier Consulting CEO Hughes explained how dealing with his own divorce allowed him to reflect on how retailers can

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Dyson launches new pioneering technology space in Harrods, London

Retail Focus

Dyson has unveiled its innovative new technology space in Harrods, Knightsbridge. Dyson’s latest innovations in Haircare, Environmental Care and cord-free Floorcare will now be available at Harrods. All Dyson technology can be found at the prestigious Technology Hall on the 5 th floor at Harrods where Dyson Experts will be on hand to educate Harrods customers and allow shoppers to get hands-on with Dyson technology.

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Retail Focus - Untitled Article

Retail Focus

Carnaby unveils a brand new installation to mark this year’s celebration for the Queen’s Platinum Jubilee. A glistening crown embellishes Carnaby Streets Union Flag with two platinum disc arches bookending both ends of the street. The oversized crown sits at the junction of Carnaby Street and Ganton Street above the 3D shimmer Union Flag which is adorned with 30,000 red, white and blue shimmer discs.

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RICE 2022: Why Target Brought a Touch of ‘Tar-zhay’ to Grocery Sales

Retail TouchPoints

Target was a model of agility during the pandemic, quickly expanding BOPIS and curbside pickup operations, and leveraging its store network for online fulfillment. The retailer was rewarded with double-digit sales growth in 2020 and again in 2021. At the Retail Innovation Conference & Expo held May 10-12 in Chicago, Rick Gomez, EVP and Chief Food & Beverage Officer at Target, revealed the critical role grocery played in this success story, as well as how the retailer plans to make it eve

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ISE 2022 debuts in Barcelona

Retail Focus

After much anticipation, ISE finally arrived in grand style at the Fira de Barcelona, Gran Vía (10-13 May). With a total 43,691 unique attendees from 151 countries, making 90,372 visits to the show floor, exhibitors reported busier than expected booths and many fruitful business connections. This was the first full ISE show since February 2020, when ISE said farewell to its previous home in Amsterdam and initial signs looked good for a busy week as queues began to form at the opening turnstiles.

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IKEA Expands Sustainability Push With Home Solar Power Generation Partnership

Retail TouchPoints

IKEA U.S. has partnered with SunPower Corp. to enable IKEA Family loyalty program members to purchase home solar solutions that can generate and store their own renewable energy. The program, called Home Solar with IKEA, is expected to launch in select California markets in fall 2022. “At IKEA, we’re passionate about helping our customers live a more sustainable life at home,” said Javier Quiñones, CEO and Chief Sustainability Officer at IKEA U.S. in a statement “We’re proud to collaborate with

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Cisco PENN1 – Making hybrid work, work for offices

Cisco Retail

Powering an inclusive future for all. For decades Cisco has been evolving and expanding the way it positively impacts people and the planet. These efforts have been described by many names—CSR, ESG, social impact—but at the end of the day, the core of all these efforts has centered around a larger purpose. The focus has been on areas where we believe we can make the most significant impact on the environment: addressing climate change, driving a circular economy, and being responsible stewards o

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Top 5 Security Challenges for Buy Now Pay Later Apps

Retail TouchPoints

Buy now pay later (BNPL) is one of the largest, fastest-growing and most well-funded segments in the fintech market. According to Accenture , the number of BNPL users in the U.S. has grown by more than 300% per year since 2018, reaching 45 million active users in 2021. But as stand-alone BNPL apps continue to grow, so will the threats against them. It’s clear this reverse layaway payment model is also here to stay.

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How to Speed and Secure Public Sector Cloud

Cisco Retail

Guest Author: Andrew Fritz. Leader, Systems Engineering at Cisco. For public sector leaders tasked with IT modernization, a key focus is how to securely and efficiently deliver critical digital services to their core users and constituents. With the rise in low cost commodity broadband and cloud services that are easy to consume, you now have a unique opportunity to take some positive steps in that area.

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How an Aussie underwear brand got environmentalist Jane Goodall on board

Inside Retail

Ten-year-old sustainable basics brand Boody sells bamboo underwear, loungewear and activewear online and in more than 4000 retail stores around the world. The brand has had a CAGR of over 40 per cent for the last three years, but compared to the likes of Calvin Klein or Hanes, it’s still not a household name. . So, how did the family-owned Australian business manage to clinch world-renowned primatologist and environmentalist Dr Jane Goodall as its first-ever brand ambassador?

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Global Snack Manufacturer Becomes Cyber Resilient While Cutting Production Costs

Cisco Retail

Companies aren’t doing business the way they used to, and the shift to hybrid work has forced many to become increasingly security resilient or cease operations. The global food market is no exception. One of our valued customers, Leng-d’Or , was faced with a challenge during the pandemic that could have interrupted its production line, but by some quick thinking, skilled leadership and a close partnership with Cisco they were able to pull through stronger than before.

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‘The next sushi’: Sharetea’s growing stake in $2bn bubble tea market

Inside Retail

Australian bubble tea business Sharetea has set its eyes on growth, with at least 20 new franchised stores planned for the rest of 2022 and a focus on owning the market firmly in view. Founded a decade ago, the business has grown from a single store in Sydney to approximately 90 along the eastern seaboard of Australia, soon to be 110. The bubble tea market has been growing for years, and is poised to be worth US$3.4 billion by 2027, according to data from Fortune Business Insights.

Marketing 130
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How Cisco IT reduced Mean-Time-to-Resolution with Cisco Nexus Dashboard

Cisco Retail

Network operations teams have always been under pressure, but the upheaval caused by the pandemic quickly increased the strain. With agility, remote productivity, collaboration, and unwavering uptime becoming more important than ever, network teams are now reevaluating their capabilities, processes, and tool sets. And many are realizing a reactive, break-fix approach is no longer viable.

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Ferguson Plarre Bakehouses looks to expand drive-thru model

Inside Retail

Family-owned Ferguson Plarre Bakehouse has launched its first drive-thru bakery, in South Morang, Victoria. The store, which boasts new in-store branding, has a similar 120sqm footprint to the regular bakeries. In addition to its drive-thru offer, it is a full-service Ferguson Plarre Bakehouse. CEO Steve Plarre said: “There is a real focus on speed and service at the drive-thru window, with best-in-class processes that will lay the foundations for our 10-Star Drive-Thru Franchise System.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Network Service Mesh Simplifies Multi-Cloud / Hybrid Cloud Communication

Cisco Retail

Kubernetes networking is, for the most part, intra-cluster. It enables communication between pods within a single cluster: The most fundamental service Kubernetes networking provides is a flat L3 domain: Every pod can reach every other pod via IP, without NAT (Network Address Translation). The flat L3 domain is the building block upon which more sophisticated communication services, like Service Mesh , are built: Application Service Mesh architecture.

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Zilingo on the brink as loan recalled, financial advisor appointed

Inside Retail

Fashion technology startup Zilingo’s debtholders have decided to recall their entire loan, leading the Singapore-based company to appoint a financial adviser to assess options, its board said on Friday. “Due to Zilingo’s failure to fulfil prior obligations under the loan agreement, the company’s lenders have made the decision to accelerate the repayment of the entire loan,” Zilingo’s board said in a statement to Reuters.

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Walmart builds store manager talent pipeline

Retail Wire

Walmart has created a program to recruit and train college graduates with the goal of putting them in store manager positions within two years. The College2Career, which kicked off with two graduates this spring, is looking to bring in nearly 1,000 applicants by the summer. Participants in the program start off with $65,000 a year guaranteed. Store managers can earn more than $200,000 annually.

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How innovative products can help solve the climate crisis

Inside Retail

A major study from McKinsey has confirmed that companies need to make big, bold moves to see major leaps in performance. Taking an incremental approach to change may sound less risky, but it actually increases the likelihood of stagnation and decline. Nowhere is the need for bold moves more apparent than in the climate crisis. Scientists say it’s still possible to avert a climate disaster, but it will require governments, businesses and people to take radical action.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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When activists come for retailers: 7 recent shareholder spats

Retail Dive

Hedge funds have been pressing for everything from new leadership to company spinoffs at some mainstay industry players.

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Here’s what it was like to be in Fashion Week’s first adaptive show

Inside Retail

‘Unexpected’, ‘unbelievable’ and ‘unreal’ were all words I heard to describe the Adaptive Clothing Collective at this year’s Afterpay Australian Fashion Week (AAFW). It was clear that founder Jessie Sadler and lead designer Carol Taylor had achieved one of the things they set out to do with this new collection for Australia’s first inclusive fashion label, Christina Stephens: to dispel the myth that clothing adapted for people with disabilities could not be fashionable, stylish, glamorous,

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Christmasworld 2023 on course for success

A1 Retail

Image: Messe Frankfurt / Rui Camilo. Following the expiry of the early-booking discount, the response from exhibiting companies at the leading international trade fair for seasonal and festive decoration has been so overwhelming that the planned layout of the exhibition grounds is being optimised. The companies also welcome the fact that the fair is being held in parallel with Ambiente for the first time, which opens up additional business potential.

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The 4 pillars of e-commerce profitability (promos aren’t always the answer)

Inside Retail

Within the next five years, global e-commerce sales are expected to double, growing to a quarter of total retail revenue. Figures from Australia Post show that Australians spent a record $62.3 billion in 2021, but that still lags other major world economies in terms of online spending. This means there is significant growth still to come. Despite the challenges, an opportunity exists for traditional retailers to win new customers and increase their share of wallet through digital channels.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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?IPA Brokers $83 Million Sale of Freedom Town Center in Fayetteville, North Carolina

Shopping Center

Fayetteville, N.C. — Institutional Property Advisors (IPA), a division of Marcus & Millichap, has brokered the $83 million sale of Freedom Town Center, a 350,800-square-foot shopping center in Fayetteville. Built in 2017, the property was almost fully leased at the… The post ?IPA Brokers $83 Million Sale of Freedom Town Center in Fayetteville, North Carolina appeared first on Shopping Center Business.

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McD’s is looking to sell Russian business

Retail Wire

McDonald’s has determined that it cannot continue doing business in Russia and is seeking a “local buyer” to negotiate a sale. “The humanitarian crisis caused by the war in Ukraine, and the precipitating unpredictable operating environment, have led McDonald’s to conclude that continued ownership of the business in Russia is no longer tenable, nor is it consistent with McDonald’s values,” the company said in a statement.

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Cisco Networking Academy Strives for Gender Inclusivity in IT

Cisco Retail

Cisco is committed to building an inclusive future for all. In recognition that women were underrepresented in information and communications technology (ICT), Cisco Networking Academy launched the Women Rock-IT program 14 years ago. The program aims to show women they have a prominent place in the tech sector, and of the more than 1.8 million participants so far, more than a million have gone on to enroll in Networking Academy courses.

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Harvard researcher worries buy now, pay later is a bubble waiting to burst

Retail Wire

Financially overextended consumers and a lack of governmental oversight have Marshall Lux, a fellow at the Mossavar-Rahmani Center for Business and Government at the Harvard Kennedy School, worried that buy now, pay later programs are leading consumers, particularly younger ones, to take risks that blow up in their faces.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.