As Inflation Weakens Shopper Loyalty, Retailers Can Win Them Back With Data and Personalization
Retail TouchPoints
AUGUST 3, 2022
Inflation reached 9.1% in June 2022, according to the U.S. Bureau of Labor Statistics Consumer Price Index (CPI), which is the highest rate in nearly 41 years. High inflation is weighing on shoppers’ budgets, with 62% expecting their living costs to increase even further over the next six months, according to data from Ernst & Young’s (EY) Future Consumer Index.
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