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Amazon and Uber have entered into a partnership that will integrate Uber Eats directly into Amazon Echo devices, letting shoppers track their orders hands-free. Alexa will provide timely updates on critical points in the delivery process, such as when an order is being prepared through when the order has been delivered. Shoppers can set how often they want to receive updates, as well as which devices they want Alexa to use to make announcements.
A former McDonald’s franchisee has agreed to pay $275,000 in reparation and legal costs after the Shop, Distributive and Allied Employees Association (SDA) took a union-busting case to the Federal Court. The ex-franchisee of McDonald’s Murray Bridge was found to have unlawfully induced members to resign from the SDA during a five-year campaign aimed at what the SDA says was “a campaign to deunionise the workforce”.
Wayfair has launched the Digital Design Studio, a patent-pending technology that aims to bring the best of online and in-store shopping together. The Studio is a kiosk that allows customers to create and interact with a variety of design layouts and experience products in a digital, fully 3D room with photorealistic quality. The technology will debut at the Dedham, Mass.
Former first lady Michelle Obama co-founded PLEZi Nutrition, a company that sells “healthier, great-tasting products” for kids. “I’ve learned that on this issue, if you want to change the game, you can’t just work from the outside. You’ve got to get inside—you’ve got to find ways to change the food and beverage industry itself,” Ms. Obama said. “I’m proud to announce the national launch of a company designed not just to provide better products, but to jumpstart a race to the top that will transf
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Value shopping app Shein is opening up its platform to third-party sellers with the debut of a new global integrated marketplace. Up until now Shein has operated as a traditional retailer by acquiring its own inventory. This contrasts with fellow China-based discount shopping apps such as Wish and Temu , which use a consumer-to-manufacturer marketplace model.
Every retail experience is drawn from a story—this optical store is developed as a creative dialogue between I’m D’sign and the experimental wing I’mX, signalling the dawn of the digital age. Its vision for the future comes live with the spatial experience that brings a monochrome edge with an out-of-the-world glare speaking for the new, while a transcendent appeal holds onto the stature of this renowned brand in India.
Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be a touchy subject. That’s because, despite resale’s increasing popularity with consumers, these firms are finding it incredibly difficult to generate profits.
Although we’re taught that it’s not polite to talk about money, many people can’t resist crowing about what a great bargain they got by buying via resale. (Some are just as eager to tell you how much they sold a used item for.) But for those companies in the business of resale, money can be a touchy subject. That’s because, despite resale’s increasing popularity with consumers, these firms are finding it incredibly difficult to generate profits.
BoozeBud, the online liquor retailer, has collapsed and entered administration joining a growing list of e-commerce-based delivery services going under. Established in 2014 by Alex Gale, Mark Woollcott, and Andy Williamson, the company sold a range of beer, wine and spirits products online before being acquired by Carlton United Breweries in 2017. In 2020, it was sold back to its original founders, Catcha Group and some individual investors.
Ecommerce product search and discovery platform company Constructor has introduced Constructor Quizzes, a solution designed to help retailers deliver on consumers’ expectations by powering relevant and personalized product recommendations in real time that drive shopper satisfaction and conversions. The tool enables retailers to serve up brief questionnaires as shoppers engage on a brand’s website, mobile site or mobile app, posing questions to them much like an associate would in-store.
Soaring sales in the Americas and a growing brand portfolio helped drive beauty retailer L’Occitane International’s global sales up by 17.9 per cent in the year to March 31, to US$2.356 billion. Sales surged 80.4 per cent in the region – or 62.8 per cent at constant exchange rates – mainly thanks to the US performance of the group’s Sol de Janeiro brand acquired 18 months ago, and Elemis.
In tandem with strong Q1 2023 earnings, ecommerce platform Shopify announced a number of major strategic moves designed to “sharpen its focus on building and scaling the future of commerce,” including the sale of its logistics business to Flexport and job cuts amounting to 20% of the company’s workforce. Shares of the company surged on the news, which included Q1 GMV gains of 15% year-over-year to $49.6 billion and revenue increases of 25% YoY to $1.5 billion.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
BoozeBud, the online liquor retailer, has collapsed and entered administration joining a growing list of e-commerce-based delivery services going under. Established in 2014 by Alex Gale, Mark Woollcott, and Andy Williamson, the company sold a range of beer, wine and spirits products online before being acquired by Carlton United Breweries in 2017. In 2020, it was sold back to its original founders, Catcha Group and some individual investors.
Just shy of a month since beauty conglomerate BWX fell into receivership, its e-commerce arms, Flora & Fauna and Nourished Life, have found a new home. Well, kind of. Working together with New Zealand health and beauty retailer HealthPost, Flora & Fauna founder and former owner Julie Mathers is taking over BWX’s digital brands, and will play a key role in the business’ efforts to return to form.
Shopify said it is cutting 20 percent of its workforce and selling its Flexport logistics business. The layoffs are the online platform provider’s second major round of job cuts this year.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
For most of us, appliance ownership has followed a simple model: purchase, use and discard. This has led to consumers owning appliances that are well past their prime or ultimately dumping them in landfills. In Singapore, something interesting is being devised by Electrolux. In partnership with Stripe, it has built Levande, an all-in-one appliance subscription platform that is available now in beta.
Macy’s, Inc., which has opened 10 Market by Macy’s and Bloomie’s stores, is adding five of the smaller, standalone stores this fiscal year. The smaller shop concepts have outperformed the retailer’s traditional department stores in malls. “The hope is that we’re going to have a model that we’re going to be able to scale more aggressively in 2024 and beyond,” CEO Jeff Gennette said in March. “We’re very bullish on the concept.
Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2023 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.
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Tom Ford names new executive team By Dean Blake Luxury fashion brand Tom Ford has announced Guillaume Jessel as its new president and CEO, and Peter Hawkings as its creative director. The appointments come following Tom Ford’s acquisition by the Estée Lauder Companies in November 2022, which will see founder Tom Ford and chairperson Domenico De Sole stay on as consultants until the end of calendar 2023.
Super Retail Group says inflation and higher wages might add to the group’s cost of doing business in the second half. In a trading update, the group – which owns brands including BCF, Macpac and Rebel – reported a 10 per cent lift in sales during the first 43 weeks of the financial year, underpinned by strong Easter trading. Group MD and CEO Anthony Heraghty said the current macro environment remains “challenging” for the business but assured shareholders that its market position and loyal cust
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Luxury label Loewe has opened its first recraft store, Loewe ReCraft, as part of its commitment to the long-term viability of the brand’s handcrafted bags. Located in Osaka, Japan, the store offers nurturing and repairing services as well as a large range of woven leather baskets and pockets made from repurposed surplus materials from past seasons.
Post-purchase experiences such as “Free & Easy Return Policies” have long since set the standard for digital shopping experiences online. As eCommerce returns rates rise, however, major brands and marketplaces. The post Amazon’s Latest Strategy to Minimize eCommerce Returns appeared first on Blog.
The retailer has run its full-line store at the Westfield San Francisco Shopping Centre for 35 years, and its off-price Rack across the street for nine.
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