365 Retail

AUGUST 31, 2023

There can be no doubt about the impact that TikTok has had on the ecommerce industry in the UK. Last year, small businesses on TikTok contributed £1.63 billion to UK GDP, according to a report from Oxford Economics. And it’s not just the UK; millions of users around the world are buying directly from the videos they scroll though on a daily basis. TikTok has set the bar for customer expectations of what a smooth, content-led commerce experience should be like.

Fulfillment 116

Fulfillment Consumer Advertising Accounting 116

Inside Retail

AUGUST 31, 2023

To revitalise Sydney’s Haymarket and Chinatown streets and public spaces, The City of Sydney has launched a $44 million plan following consultation with 1150 residents. The initiative includes a grant program to improve shopfront facades on Dixon Street, public domain improvements, lighting and public art, a grant for community-led initiatives and a new City of Sydney coordinator to assist local businesses.

Planning 290

Planning Shopping 290

Retail TouchPoints

AUGUST 31, 2023

As privacy regulations ramp up, brands and retailers are looking for ways to personalize marketing efforts without relying on cookies — and brick-and-mortar retailers are always looking for effective ways to entice people to visit their stores. To help solve both challenges, the Arity Private Marketplace (PMP) enables marketers to leverage driving behavior data to understand where and when consumers are driving and to reach them with relevant messaging before they even get behind the wheel.

Consumer 289

Consumer Advertising Marketing Planning 289

Inside Retail

AUGUST 31, 2023

Consumers hold firm expectations that environmental sustainability and social responsibility should be at the forefront of everything from executive strategy, to day-to-day operations. This is set to become even more important as Gen Z becomes the dominant consumer audience. Notably, over 60 per cent of this demographic feels a personal responsibility over decisions that contribute to a better world – with this informing and shaping their purchasing habits.

Fashion 264

Fashion Fast Fashion Consumer Advertising 264

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Planning

Retail TouchPoints

AUGUST 31, 2023

For many people Discord remains an anomaly — something they may have heard of during the pandemic but found too technically intimidating or aesthetically unappealing to bother with. In fact, part of Discord’s mystique is its indefinability: is it a social media platform, a messaging app or some kind of new amalgamation of the two? The answer is yes, and while futurist Matt Maher is the first to agree that the platform is “really ugly,” he also thinks that despite its niche status, Discord is a “

Advertising 286

Advertising Management Consumer Customer Experience 286

Inside Retail

AUGUST 31, 2023

Pet Circle has paid fines worth $26,640 for stating misleading prices of pet supplies on its website to two customers, the Australian Competition & Consumer Commission (ACCC) reported. Some 5400 affected shoppers said they had used the discount codes for their purchases, but the total order price was displayed incorrectly as they were later charged an additional amount equal to the discount.

Checkout 256

Checkout Consumer Marketing ATS 256

Inside Retail

AUGUST 31, 2023

The enigmatic Solomon Lew has everyone speculating about his intentions following the prospective split up of the Premier Retail businesses. Most punters think the move is about unlocking value in the businesses while pursuing growth via more focused entities. There is also a view that the breakup strategy could fund further acquisitions, including the Myer department store chain in which he has already built a substantial shareholding.

Apparel 240

Apparel Department Stores Planning Wholesale 240

Retail TouchPoints

AUGUST 31, 2023

Madewell has officially opened the doors to its redesigned flagship on 5th Avenue in New York City. The store is the denim brand’s largest, measuring in at 9,000 square feet, and features a new Denim Atelier space designed to offer “a new approach to the traditional fitting room.” The flagship is the latest Madewell store designed to “foster creativity” within a traditional retail space.

Consumer 264

Consumer Shopping Visual Merchandising Customer Experience 264

Retail Wire

AUGUST 31, 2023

Calls are growing from pediatricians and parents in the U.S. to ban the sale of high-caffeine energy drinks to minors due to their potentially harmful effects. Energy drinks like Prime Energy, Ghost energy drinks, and Kim Kardashian’s “Kimade” energy drink contain high levels of caffeine, with some having as much caffeine as six Coca-Colas in.

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Retail TouchPoints

AUGUST 31, 2023

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Buy with Prime was designed to give Prime members fast, free delivery and easy returns through Amazon’s fulfillment network and ultimately help brands increase shopper conversion by about 25%. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services 264

Merchant Services Payment Services Fulfillment Checkout 264

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Retail Wire

AUGUST 31, 2023

The rise of self-checkout technology in retail could be contributing to the increasing loneliness of Americans. While self-checkout is popular, it’s also leading to fewer “weak ties” – casual relationships between customers and cashiers – which social scientists say are important for social interactions. As technology contributes to a sense of isolation, with around two-thirds.

Checkout 189

Checkout 189

Retail TouchPoints

AUGUST 31, 2023

Customers can now easily sort and shop by Climate Neutral certified products thanks to a new feature on REI.com. A snapshot of the new filtering capabilities. Photo credit: REI.com To be considered Climate Neutral Certified, brands have measured, reduced and compensated for all emissions generated from making and delivering their products. REI itself has been Climate Neutral certified for three years, and will use the new filtering functionality to “bring more transparency to the shopping

Shopping 264

Shopping Consumer Customer Experience 264

Inside Retail

AUGUST 31, 2023

Restaurant Brands has appointed Arif Khan as its permanent group CEO, effective today. Khan has been acting group CEO since April and had spent several years in management at the business in his early career. In 2018, he returned to oversee the Restaurant Brands New Zealand business as CEO after serving as global chief operating officer from November to April of last year.

Management 147

Management Returns Location ATS 147

Retail Dive

AUGUST 31, 2023

The struggling department store will upgrade its tech, stores and customer experience, but is unlikely to follow rival Macy’s in leaving the mall.

Planning 130

Planning Department Stores Customer Experience 130

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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

Management

Retail Gazette

AUGUST 31, 2023

Online marketplace OnBuy has made an eleventh hour bid to buy the Wilko brand, Retail Gazette can reveal. It is thought that OnBuy wants to continue trading through Wilko.com. The Bournemouth-based firm lodged the offer after it emerged that potential white knight M2 Capital’s bid to rescue the entire group, including all 400 stores and staff, collapsed today.

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Inside Retail

AUGUST 31, 2023

Last year’s must-have dress, yesterday’s flares and countless other Western castoffs are strangling the Global South, prompting calls for fast fashion to pay the price for rampant overproduction. Every week, some 15 million items of used clothes end up in Ghana’s capital, shipped in bales from Europe, North America and Asia to the world’s biggest secondhand clothes market.

Fast Fashion 130

Fast Fashion Fashion Shipping Marketing 130

Retail Customer Experience

AUGUST 31, 2023

The brands that have seen the most success with omnichannel experiences are those that have welcomed a new mindset and adapted to a changing landscape.

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126

Inside Retail

AUGUST 31, 2023

Continuous changes in technology and the economy have most marketers’ heads spinning. But when your job is to drive growth for your business, you need to find ways to navigate it. We spoke to proven growth marketing leaders from Princess Polly and Archies to understand how they approach the problem, where they are finding audiences, how they are cracking the US and principles that help them navigate change.

Marketing 130

Marketing Consumer Fashion Location 130

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Retail Customer Experience

AUGUST 31, 2023

ChatGPT offers the online used book retailer a boatload of opportunities and strategies to better meet customer expectations and drive a more personal customer experience.

Customer Experience 124

Customer Experience 124

Inside Retail

AUGUST 31, 2023

To paraphrase Bill Gates, if you have a hard job, give it to a lazy person, because they’ll find an easy way to do it. It’s a saying that has always resonated with Showpo founder Jane Lu , who goes by The Lazy CEO on social media, though in reality, she is anything but. In addition to running Showpo, the $100 million online women’s fashion empire she started in 2010, Lu is the co-founder of Like Minded B **s Drinking Wine, a hugely popular business community with more than 167,000 members.

Fashion 130

Fashion ATS Shopping Marketing 130

Retail Dive

AUGUST 31, 2023

While the retailer reported progress on its strategic initiatives, analysts question whether its actions are working.

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124

Inside Retail

AUGUST 31, 2023

Costco Australia’s CEO to retire By Dean Blake Costco Australia’s chief executive Patrick Noone has confirmed he will retire at the end of 2023 after more than three decades at the company. Under Noone’s leadership, Costco’s local footprint has grown to 15 stores across Australia, as well as one in New Zealand. Noone will be replaced by Chris Tingman from Costco US, according to a report in The Australian.

Management 130

Management Marketing ATS 130

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Finance

Retail Dive

AUGUST 31, 2023

The retailer joins a growing group of large U.S. enterprises equipping workers with generative AI capabilities customized to internal systems.

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Inside Retail

AUGUST 31, 2023

The world of leadership has forever been plagued by the consequences of a lack of trust, and the Edelman 2023 Trust Barometer proves that being a trusted leader is more important than ever. Sadly, despite trust playing an increasingly crucial role in the success of any business endeavour, trust in leadership, especially for government and institutions, is at a historical low, reports show.

Employee Engagement 130

Employee Engagement Management Accounting Promotions 130

Dezeen

AUGUST 31, 2023

British luxury brand Burberry has renovated its New Bond Street store , which has been decorated with a minimalist scheme that is populated with striking contemporary furniture. Set on a prominent spot on the corner of New Bond Street and Conduit Street in central London, the 22,000-square-metre store is split across three levels. Burberry's flagship store is located on New Bond Street The flagship store has a minimal open-plan interior that is characterised by stark white floor, walls and ceili

ATS 120

ATS Accessories Location Planning 120

Inside Retail

AUGUST 31, 2023

Nestled within the upscale Gangnam district in Sinsa-Dong, Supreme’s first store in South Korea features floor-to-ceiling windows with the brand’s iconic red logo prominently displayed above the entrance, and an array of captivating artwork inside. One of just 16 standalone Supreme stores in the world – six of which are in Japan – the opening in Seoul earlier this month attracted a throng of eager customers who queued outside in anticipation of acquiring the brand’s exclusive streetwear tailored

Fashion 130

Fashion Target Market Marketing Consumer 130

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

Retail Dive

AUGUST 31, 2023

The discounter is grappling with bloated inventories, which analysts say are contributing to shrink and impeding store operations.

Store Operations 119

Store Operations 119

Inside Retail

AUGUST 31, 2023

The rainy season is now under way in Thailand and will continue through October. Last year, it was something of a freak, causing floods and devastation in parts of the country where rivers overflowed, inundating rural villages and causing evacuations in the outskirts of Bangkok. These events are a double-edged sword for the country’s home-improvement retailers: while the rains are coming down, they cause projects to be suspended or abandoned, and they even force the temporary closure of some sto

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Net Profit Accounting Finance Planning 130

Retail Dive

AUGUST 31, 2023

The department store retailer uses UPS and the U.S. Postal Service but did not specify which deals were adjusted.

Department Stores 119

Department Stores 119

Cisco Retail

AUGUST 31, 2023

Across Europe, people are rethinking what they rely on the internet for: balancing classic demands for speed and reliability, with the growing needs of rising eco-consciousness, secure cloud infrastructure, and the increase of the Internet of Things (IoT) connecting our devices, from smart cars to home appliances. This trend perfectly aligns with the European Commission’s Digital Decade 2030, where secure and sustainable digital infrastructure is one of the top 4 priorities.

Consumer 117

Consumer Accounting Marketing Planning 117

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