Inside Retail
FEBRUARY 5, 2023
Bain Capital has sold its stake in Retail Zoo – which operates Boost Juice and Betty’s Burgers – to private equity firm Admantem Capital. The value of the deal was reported to be worth about $350 million. Upon completion of the deal, Retail Zoo’s new investment partner will own a majority of the business and partner with the existing management team led by Nishad Alani, CEO of Retail Zoo.
Retail Dive
FEBRUARY 5, 2023
The decision to work with the mass retailer came easily based on customer input, according to Loops CEO Meg Bedford.
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Inside Retail
FEBRUARY 5, 2023
Furniture retailer Nick Scali has reported record sales in its December half and its profit jumped by 70 per cent. In an ASX announcement, the business said sales grew 57.4 per cent to $289.9 million while earnings before interest and taxes increased 65.5 per cent to $91.2 million. Tax-paid profit climbed 70.2 per cent to $60.6 million compared to the same period last year.
Retail Times
FEBRUARY 5, 2023
A showstopping furniture store with serious eco credentials is taking shape in Gateshead, North East England. Works are well underway to transform the former Snow + Rock site in Gateshead into a state-of-the-art flagship Barker and Stonehouse store, bringing together the very best in sustainable design, striking architecture and inspiring home interiors.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
FEBRUARY 5, 2023
Pizza giant Domino’s opened the most stores in the fast food sector last year, according to the 2022 Annual Fast Food & Quick Service Restaurant (QSR) Retail Network Report. Overall the fast food sector saw 301 new stores open a significant rise from the 188 store openings in 2021. Domino’s opened 34 stores, building its portfolio to 754 outlets.
VMS
FEBRUARY 5, 2023
D ESIGN FIRM CUN FF (China) was recently charged with designing the 10th location for Hercules Fitness, a fitness brand that made its debut in 2021. The resulting 86,111-square-foot space in Kunming features a contemporary interior with sharp edges, a dramatic color scheme and a sleek vibe. Boasting a multi-functional training room, a Pilates classroom, a countercurrent swimming pool, a free strength area, upscale locker rooms with personal wardrobes, and even a self-service laundry area, the re
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Hyken
FEBRUARY 5, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 23 Customer Experience Practices You Should Stop in 2023 by Lynn Hunsaker (CustomerThink) “Do more with less” may be more prevalent this year as some tech firms and many others trim their customer experience teams, programs, and the experience itself.
Inside Retail
FEBRUARY 5, 2023
Lately, it seems that Adidas has been in the headlines for all the wrong reasons. First, there was the furore around Kayne West and his anti-semitic rants, which forced the brand to sever ties, but only after public pressure made it clear there was no other choice. Then, there was the spoof press release written by an activist organisation dubbed The Yes Men, which claimed that Adidas had appointed a former Cambodian union leader as its new co-CEO, duping some reputable outlets, such as The Aus
Retail Smart Guys
FEBRUARY 5, 2023
We know that with the new year starting up, a high volume of transactions is already on every retail business’s plate, including purchases, sales, payroll, inventories, and so much more that have accumulated from last year. Although it is vital to keep your finances up-to-date, admittedly, it is challenging to keep track of everything since the retail industry is already bombarded with numerous challenges.
Inside Retail
FEBRUARY 5, 2023
A lot has been said about AI’s role in the future of our society in recent months, with the likes of ChatGPT and Dall-E 2 enabling more people to test its capabilities than ever before. However, AI has more of a role to play in our lives moving forward than just acting as a personal assistant in your watch, or in helping to write up complex documents.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Smart Guys
FEBRUARY 5, 2023
Wouldn’t it be great to never have to worry about cash flow? As much fun as it is to dream about that, the reality of the retail business is that the best retailers have to always keep track of cash flow to ensure the business is healthy. In reality, a cash flow management plan is highly critical for every business. Without a proper cash flow system, your retail store can be susceptible to issues such as the inability to pay your suppliers, staff, and other necessities.
Inside Retail
FEBRUARY 5, 2023
Established bricks-and-mortar retailers such as Barbeques Galore, Beds n Dreams and Linen House are some of the first brands that have joined a new online homewares supercentre: Homemakercentral. Intended to be a digital companion to traditional homeware shopping centres, the marketplace was created by Bill Gremos, who identified that traditional retailers had to scramble and fight for online attention.
Hyken
FEBRUARY 5, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 23 Customer Experience Practices You Should Stop in 2023 by Lynn Hunsaker (CustomerThink) “Do more with less” may be more prevalent this year as some tech firms and many others trim their customer experience teams, programs, and the experience itself.
Inside Retail
FEBRUARY 5, 2023
Paco Rabanne, the Spanish-born designer best known for his metallic ensembles and space-age designs of the 1960s, has died at the age of 88. The eponymous label he exited more than two decades ago hailed him as “among the most seminal fashion figures of the 20th Century” Rabanne dressed some of the most prominent stars of the 1960s, including French singer Francoise Hardy, whose outfits from the designer included a minidress made from gold plates and a metal link jumpsuit, as well as
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
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