Wed.Nov 04, 2020

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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

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iVend Mobile POS is Now Compatible with iOS 14

I Vend

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

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Nike to Lay Off 700 HQ Workers

Retail TouchPoints

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

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How COVID-19 Transformed Marketing Departments

Cross Cap

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Frans Johansson And the Intersection of Diversity And Innovation

Retail TouchPoints

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation.

ATS 273
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10 Powerful Ways To Use Artificial Intelligence In eCommerce For 2021

Retail Technology Review

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

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Sephora Enhances Employee Communications During COVID and Beyond

Retail TouchPoints

Perhaps one of the hardest-hit retail categories during the pandemic has been beauty, a vertical that has relied on customers sampling products and hands-on interactions as part of the in-store experience. To make the most of opportunities as it prepared its stores for reopening, Sephora focused on elevating field communications with its 12,000 retail associates, providing them with vital tools and timely information that would keep employees up-to-date and engaged across its 530 stores in the U