Wed.Sep 11, 2024

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Are we Wasting Time Mining Data for Customer Preferences? 

Retail TouchPoints

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. Companies used to struggle to find the tools and techniques to engage customers and create personalized buying moments, but today most retailers can deploy technologies that track purchases, understand patterns and learn customer preferences.

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Dolce & Gabbana opens first exclusive David Jones counter in Sydney

Inside Retail

Dolce & Gabanna will open its first beauty counter in David Jones at the Elizabeth Street flagship in Sydney next month. The counter opening builds on the fashion retailer’s expansion of offerings, with the launching of Dolce & Gabanna Beauty and Dolce & Gabanna Casa homewares. “Since David Jones opened its doors in 1838, it has been our mission to sell the best and most exclusive goods,” said Scott Fyfe, David Jones CEO. “We are fortunate to have been trusted

Fashion 273
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Unlocking the Value of Fit Tech: Personalization and Recommendations

Retail TouchPoints

Nearly 15% of all retail sales were returned in 2023 — and 75% of consumers cited fit as the main reason why. As a result, brands and retailers of all sizes are implementing new tools, both in stores and online, to not only reduce returns but also to help customers find their ideal apparel and footwear sizes faster and easier. Fortune Business Insights found that fit technology (also known as virtual fitting room or virtual try-on tech) is exhibiting a compound annual growth rate of 20.3% and is

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Beyond launches global licensing program to expand reach

Inside Retail

Beyond, parent of Bed Bath & Beyond , Overstock and Zulily, has launched a licensing program aimed at expanding its reach to customers around the world. The program, starting with the Bed Bath & Beyond brand, includes product licensing agreements with other retailers – such as mass market, off-price, and online marketplaces – and licensing agreements for stores in Mexico.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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Sur La Table Owner Adds Backcountry to Brand Portfolio

Retail TouchPoints

CSC Generation Enterprise (CSC), a technology platform that owns brands including One Kings Lane and Sur La Table , has purchased outdoor retailer Backcountry and its family of brands, including MotoSport , Competitive Cyclist and Steep and Cheap. Financial terms of the transaction were not disclosed. “We were drawn to Backcountry for several compelling reasons: their extensive and varied product range, deep connections with the outdoor community, and the remarkable passion and loyalty of their

Outdoor 229
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Huawei’s groundbreaking tri-foldable phone scorned for $4200 price tag

Inside Retail

Huawei’s new tri-foldable smartphone has ignited nationalistic pride in China with social media abuzz with what supporters see as its ability to out-innovate Apple despite US sanctions – even if many are balking at the phone’s $4200 price tag. The Chinese technology giant unveiled its Mate XT, the industry’s first tri-foldable phone, on Tuesday just hours after Apple introduced its artificial intelligence-enhanced iPhone 16 lineup.

Planning 241

More Trending

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Ally Reports Unexpected Surge in the Number of Loan Delinquencies

Retail Wire

In the previous two months, Ally Financial was hit with higher-than-expected loan delinquency rates and charge-offs.

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Target Goes to the Dogs (and Cats) for ‘Cuddle Collab’ Product Launch

Retail TouchPoints

Target will launch an exclusive collection for pets and pet lovers, The Cuddle Collab , with more than 180 pieces inspired by six social media “fur-fluencers.” The items, starting at $3 , will be available beginning Sept. 21 online and in most Target stores, while supplies last. The collection will include cozy sweatshirts, hats and charms, including a custom charm bar that lets customers create a matching necklace and collar for them and their pet.

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McDonald’s Teams Up With ‘Genshin Impact’ for App-Exclusive Promotion

Retail Wire

The collaboration pairs the legendary fast-food company with the wildly popular game.

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Bed Bath & Beyond Brand Headed to Other Retailers and New Markets

Retail TouchPoints

Beyond, Inc. — owner of Bed Bath & Beyond , Overstock and Zulily — is launching a global licensing program to bring its brands to other retailers and new markets, beginning with the Bed Bath & Beyond brand. The program will include both product and store licensing agreements. Bed Bath & Beyond-branded textile goods will be developed and sold at mass market and off-price retailers, as well as online marketplaces, across the brand’s four pillar categories: bedroom, bathroom, kitchen an

Marketing 147
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Live Shopping Comes to the MTV VMAs

Retail Wire

The entire VMA broadcast will be shoppable from the red carpet to the stage.

Shopping 261
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Three critical elements of high-performance teams

Inside Retail

Broken down to its simplest form, an organisation is a group of people making decisions in pursuit of a purpose. People make the decisions to hire or fire, invest or divest or insource or outsource. Individuals within teams make decisions; however, forming a collective mind and following the old adage ‘Two heads are smarter than one’ is the starting point of building high performance.

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BMW Recalls 1.5M Cars Over Braking System and Reduces 2024 Outlook

Retail Wire

BMW has been put in a tough spot due to a dire development affecting over a million of its cars.

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Chanel names Simona Cattaneo president of fragrance and beauty division

Inside Retail

Luxury giant Chanel has appointed Simona Cattaneo as the new president of its fragrance and beauty division. She will start in January. Cattaneo will join the house next month and will be on board with current president Anne Kirby, who is set to retire from the position by the end of this year. The company described Cattaneo as a seasoned beauty executive, having worked at Tod’s Group as GM since 2021 and an executive at Coty from 2016, first as its chief marketing officer, before soon after bec

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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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Campbell Soup Shakes Up Tradition With Proposed Name Change

Retail Wire

After 155 years, Campbell wants a name that better reflects the overall company.

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Why machine learning is key to retail media growth

Retail Customer Experience

To fully unlock the value of retail media, the industry must take a page from leaders like Amazon and Walmart, who are largely on-site ads businesses.

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Keurig Fined by SEC Over Saying Its Pods Are Recyclable

Retail Wire

The beverage company made misleading statements and was fined by the SEC.

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John Lewis Partnership cuts losses and eyes ‘significantly higher’ full-year profit

Retail Gazette

John Lewis Partnership reported a stronger set of half-year results and said it was on track to deliver “significantly higher” full-year profit as its turnaround plan bears fruit. Pre-tax loss was cut from £59m to £30m, and removing exceptionals, losses were slashed from £57m to £5m. The retail giant , which also owns Waitrose, saw sales top £5.9bn for the 26 weeks ending on 27 July, up 2% year on year.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Wendy’s Announces Fall Deals, Including ‘Frosty the 13th’

Retail Wire

Wendy's has released its September deals.

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Branch Properties to Develop 57,851-Square-Foot Publix-Anchored Shopping Center Near Savannah, Georgia

Shopping Center

Hinesville, Ga. — Branch Properties has acquired 9.7 acres of land for Flemington Village, a 57,851-square-foot shopping center to be developed in Hinesville, approximately 40 miles southwest of Savannah. A 46,791-square-foot… The post Branch Properties to Develop 57,851-Square-Foot Publix-Anchored Shopping Center Near Savannah, Georgia appeared first on Shopping Center Business.

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Stock Slumps After GameStop Reports Financial Results for Q2 2024

Retail Wire

Yesterday, GameStop Corp. announced its financial results for the second quarter ending Aug. 3, 2024.

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Managed Assurance: Transforming Digital Experience with ThousandEyes on Meraki MX

Cisco Retail

Integrating ThousandEyes with Meraki MX revolutionizes managed services by enhancing network visibility, proactive monitoring, and seamless management, ensuring superior digital experiences and reduced downtime for clients.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Delta Air Lines Faces Federal Probe After Ground Incident at Atlanta Airport

Retail Wire

Two Delta planes collided on the runway.

ATS 162
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Poag Purchases 400,000-Square-Foot Macy’s Department Store at Oak Court Mall in Memphis

Shopping Center

Memphis, Tenn. — Poag Development Group has purchased a 400,000-square-foot store situated within Oak Court Mall, an enclosed regional mall in Memphis originally opened in 1988. Macy’s occupies the space and… The post Poag Purchases 400,000-Square-Foot Macy’s Department Store at Oak Court Mall in Memphis appeared first on Shopping Center Business.

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Chipotle Brings Back a Fan-Favorite Menu Item for a Limited Time. Here’s How To Get It

Retail Wire

Chipotle is bringing back its famous smoked brisket.

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GameStop eyes more store closures as sales fall 31%

Retail Dive

A store optimization review is underway as the video game retailer continues to face significant obstacles.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Unlock Smarter Pricing with Wiser’s Price Optimization Tool: A Must-Watch Guide

Wiser

For the retailers we work with, getting pricing right is essential for maintaining competitiveness, maximizing profits, and aligning with market demand. That’s why we offer our customers a comprehensive toolkit to fine-tune their pricing strategies. Whether you’re looking to streamline your pricing processes or curious about how Wiser can enhance the way you make pricing decisions, this video will take you through six expert tips to get the most out of our Price Optimization soluti

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Red Engine to open its 14th UK Flight Club in Oxford in November

A1 Retail

Red Engine, the hospitality group behind Flight Club and Electric Shuffle has announced the opening date for its next venue. Flight Club – the lively fairground-inspired bar and Social Darts experience is opening the doors to its Oxford venue on 22nd November, just in time for the festive season. Promising to bring a one-of-a-kind social experience to Oxford, Flight Club is built around bringing groups of friends together for an unforgettable time.

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Apromore’s New Integration With Salesforce Flow: Accelerate Process Automation

Mulesoft

As organizations increasingly turn to automation to drive efficiency and enhance customer experience, the need for seamless integration between process mining and automation platforms has never been greater. We are excited to introduce the integration between Apromore, our process mining partner, and Salesforce Flow. This integration is designed to transform how you design, test, and […] The post Apromore’s New Integration With Salesforce Flow: Accelerate Process Automation first appeared

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Connect in Cancùn with Learning & Certifications

Cisco Retail

Experience the learning, inspiration, and fun with Learning & Certifications at Cisco Connect LatAm in Cancùn, Mexico, September 10-12, 2024.

ATS 98
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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!