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Using visual merchandising is an effective way to improve and increase your sales by tempting your customers to buy your products. Visual merchandising is all about using the space within your store to maximise potential sales. Visual Merchandising in 2023 In 2023 visual merchandising is much more than brightly coloured signs and shop window mannequins.
Princess Polly , the global fashion brand beloved by Gen Z, has opened its first U.S. store at Westfield Century City in Los Angeles. This is a major milestone for the company, which has implemented a global retail expansion strategy to bring Princess Polly products to more consumers nationwide. The 3,370-square-foot space features up to 200 on-trend Princess Polly styles, as well as several digital elements designed to foster engagement and interactivity.
Regardless of your personal opinions of Amazon , the corporate entity, one thing is undeniable — the Amazon platform has offered access and opportunity to entrepreneurs and inventors in a way that possibly no other company before it has. A decade ago, most of the sellers on Amazon were resellers (people selling other people’s products, either aftermarket or otherwise), Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon shared during the 4th annual Amazon Accelerate conference for
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
A new luxury digital fashion platform, SYKY , has launched in conjunction with London Fashion Week. The online marketplace for both digital and physical fashions combines technology with a luxury aesthetic and customization options for users to “reimagine the digital fashion experience.” “Consumers already live in both physical and digital worlds, and the SYKY platform is both a testament to that fact as well as a call to action for the entire fashion industry,” said Alice Delahunt,
Nordstrom, Inc. has announced a series of executive leadership appointments across its merchandising and store organizations, effective immediately, including the promotions of Jamie Nordstrom to the role of Chief Merchandising Officer, Fanya Chandler to President of Nordstrom stores and Gemma Lionello to the newly created role of President of Nordstrom Rack.
The e-commerce giant took over the New York City space previously occupied by the department store, while Belk plans a party in honor of its first location.
In the latest chapter of its incredible comeback story, True Religion is reinvesting in branded brick-and-mortar. The global lifestyle apparel and accessories brand has opened its first new store since 2019 at the Cumberland Mall in Atlanta and has exceeded soft opening projections by 67.9%. The 2,000-square-foot space is the 46th True Religion store in the U.S. and illustrates how the brand is identifying and opening stores “selectively in locations where our shopper wants us to be,” said Micha
After surviving two bankruptcies in the last six years, the retailer is turning its attention back to stores, with plans to add more “in the right markets.
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will allow users to manage coupons and more easily locate products with improved search functionality. The retailer also is promising enhancements by early 2024 that will include in-app ecommerce, personalization capabilities, an “evolved” rewards experience and a mobile experience for sister company Dollar Tree.
Several grocery retailers are capitalizing on new growth opportunities in the delivery arena by enhancing their services: Albertsons has added 30-minute delivery and pickup services, and Walmart has extended same-day delivery hours to 10 p.m. Additionally, Giant Eagle has partnered with Instacart , and Save Mart will work with Uber Eats , to offer their shoppers on-demand deliveries.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Dollarama, the Canadian discount retailer, has raised its annual sales forecast after exceeding quarterly sales estimates. Canadians are increasingly turning to discount stores for cheaper essentials due to rising prices for necessities. Dollarama has also raised prices on certain products to offset higher logistics and labor costs driven by supply chain disruptions in Canada.
U.S. retail sales exceeded expectations in August, bolstered by a surge in gasoline prices that drove up receipts at service stations. However, the pace of underlying spending on goods slowed as Americans grappled with higher inflation and borrowing costs. While spending on goods in July was not as robust as initially reported, solid growth in.
Sainsbury’s and Tesco have been accused of deceiving customers over savings under their loyalty card schemes. The supermarkets faced backlash after the consumer group Which? accused them of using “potentially dodgy tactics” to convince customers of greater savings than they actually are. However, both grocers have denied the accusations.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Hidden fees in online shopping are becoming even harder for consumers to spot, as companies incorporate them into upfront prices. This shift, while seemingly generous, actually conceals fees within the total cost, making them more elusive. Economists suggest that a move toward transparent, all-in pricing can empower consumers to make more informed choices and drive.
Lidl boss Ryan McDonnell has revealed his property team are in “close contact” with Wilko’s administrator over potentially acquiring some of the retailer’s former stores. The chief executive told Retail Week that the discount grocer was “very, very active” in terms of its new store acquisition programme. McDonnell added that while nothing was finalised with administrators at PwC, Lidl was “certainly always interested in looking at properties where they m
Walmart CEO Doug McMillon announced a shift in their delivery strategy, aiming to have more store associates handle online order deliveries, reducing reliance on gig workers through the Spark Driver app. McMillon stated that while independent contractors dominate deliveries through platforms like Spark, the number of associate deliveries is currently very small in comparison.
Iceland employees have been “slapped, punched and threatened with weapons” amid the recent surge in shoplifting, the supermarket’s boss has said. Executive chairman Richard Walker told the MailOnline : “Every single week I receive an average of 12 reports of ‘serious incidents’ where managers and other colleagues have been attacked in our stores, almost always by shoplifters.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
WRITTEN BY Paul Wolski AI. Two simple letters that lately have become, for many in the creative community, a notorious abbreviation. While AI is currently dominating the creative conversation, of course, it’s not a new arrival. From Google Maps and Siri to Uber and Tesla, we’ve been integrating AI into our lives and enjoying its seamless support and on-demand convenience.
The FTC announced an enforcement action against online shoe seller Hey Dude, Inc. (a subsidiary of Crocs, Inc.) alleging Hey Dude suppressed more than 80% of consumer reviews that provided less than four out of five stars. The complaint also alleges multiple violations of the FTC’s Mail Order Rule between 2020 and 2022. A proposed consent order would require Hey Dude to pay nearly $2 million and take certain steps to prevent future violations.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! ThruDark is proud to announce its sponsorship of the Invictus Games Foundation 2023, as the official clothing partner of the games. Held in Düsseldorf from the 9th – 16th September, the Games will see 550 competitors from 22 countries taking part in a range of sports from sitting volleyball to archery, cycling and wheelchair rugby. […] If you
Instacart, a popular grocery delivery service, deactivated shopper Jason Via’s account after a mix-up involving a Walmart self-checkout. This led to a year-long battle, leaving Via financially strained and at risk of losing his home. Via, using the arbitration option mandated by Instacart for contractors, ultimately won over $28,000 in back pay, highlighting a little-known.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
The restaurant industry is embracing AI-powered systems to transform customer experiences and combat labor shortages. Chains like White Castle, McDonald’s, and Checkers & Rally’s are using AI voice bots to handle phone and drive-thru orders. Additionally, companies like Domino’s and Wingstop are utilizing tech from firms like ConverseNow to automate the order-taking process with AI-powered.
Birkenstock, renowned for its comfortable cork-sole sandals, has filed for an IPO, a remarkable development for a brand with roots dating back to 1774. Initially an orthopedic business, it gained counterculture popularity in the ’60s and ’70s before transforming into a fashion staple in recent years. Owned by private equity firm L Catterton, the IPO.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
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