Wed.Jul 19, 2023

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Woolworths, Fable, Designerex talk the future of online retail

Inside Retail

On day one of the Online Retailer 2023 conference, industry leaders came together to share insights into what the next stage of e-commerce will look like. With the Covid-19 online shopping boom having slowed, and physical retail back in fashion, e-commerce is no longer the primary focus for many businesses – but that’s not to say there aren’t opportunities for growth.

Fashion 246
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Babies ‘R’ Us Makes its Return to Brick-and-Mortar, Setting the Stage for National Expansion

Retail TouchPoints

The Bon Voyage photo opp outside the new Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Babies ‘R’ Us at American Dream (Photo Credit: Retail TouchPoints) Baby Registry lounge area at front of store. (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) (Photo Credit: Retail TouchPoints) The stroller test track.

Returns 246
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NZ toy company Zuru loses trademark case against Lego

Inside Retail

Toymaker Zuru has lost a trademark case against Danish toy company Lego regarding the packaging of its Max Build More products. Zuru began selling its Max Build More building bricks in 2018 and put a statement on its packaging saying the bricks were compatible with Lego’s ones. After Lego took exception to this and prompted retailer The Warehouse to withdraw the products from sale, Zuru replaced the statement with a notice stating its products were “compatible with major brands”.

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Walmart to Offer Sensory-Friendly Shopping Periods During BTS Season

Retail TouchPoints

Walmart will offer “sensory-friendly” hours for customers with sensory disabilities on designated days throughout the back-to-school shopping season. Every Saturday for the rest of July and all of August, from 8 a.m. to 10 a.m. local time, most Walmart stores will feature a quieter shopping environment, with store lights dimmed, music turned off and any screens with moving pictures switched over to a stationary image.

Shopping 246
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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“Primed for disruption”: Cargo Crew founder talks acquisition, growth plans

Inside Retail

It’s been a long road for Australian uniform brand Cargo Crew, but a recent agreement with Glow Capital Partners marks a significant milestone for the brand as it seeks to become a global powerhouse. As part of the arrangement, Glow obtained 51 per cent ownership of Cargo Crew, with the brand retaining full management control. Initially bootstrapped from a $2000 tax return , the family-owned brand was founded by Felicity Rodgers, who runs it with her sister Narelle Craig and husband Paul Rodger

Planning 246
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GNC Upgrades Loyalty Program with Free Healthcare Services

Retail TouchPoints

GNC is offering a range of free healthcare services to members of its paid loyalty program, GNC PRO Access. For $39.99 a year, PRO Access members will be able to make telehealth appointments for urgent care and personal health needs, and access 40+ generic versions of most urgent care medications and 70+ generic personal health medications across lifestyle, dermatology, mental health, sports performance, anti-aging and sexual health care.

Consumer 246

More Trending

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Sustainability and Inflation: How Packaging Companies are Finding the Sweet Spot

Retail TouchPoints

According to a recent study , price, quality and convenience are still consumers’ top buying criteria for products. This comes despite earlier research finding a shift in consumer attitudes was the driving force behind the push for sustainable packaging in 2020. However, with high inflation costs continuing to be felt across the U.S., the reality of a high price tag for eco-friendly packaging may be in conflict with sustainability preferences.

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How David’s Bridal Went From Bridal-Dress Domination to the ‘Walmart of Weddings’ and Its Second Bankruptcy Filing in 5 Years

Retail Wire

David’s Bridal, the largest bridal retailer in the U.S., has experienced a tumultuous journey from its founding in 1950 to its recent second bankruptcy filing. The company initially thrived by offering affordable wedding dresses but faced challenges as the bridal industry evolved and online shopping became popular. David’s Bridal attempted to appeal to higher-end brides.

Shopping 189
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Lowe’s Rolls Out Same-Day Delivery Nationwide

Retail TouchPoints

Using its 1,700+ stores to support fast fulfillment, Lowe’s has expanded same-day delivery services across the U.S. in partnership with OneRail. Orders placed on Lowes.com or the retailer’s mobile app by 2 p.m. local time will be delivered that day; orders placed after 2 p.m. will be delivered the following day. The retailer began piloting same-day delivery with OneRail in select markets in 2022.

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Rebirth of a Brand: First Look at the New Babies R Us Store

Retail Wire

The new flagship Babies R Us store, located at the American Dream megamall in New Jersey, has been unveiled by the brand’s new owners, WHP Global. The store is designed to showcase the revived brand while offering a wide range of baby products, such as car seats, strollers, furniture, and clothing. WHP Global plans to.

ATS 189
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Wix Adds AI-Powered Tools Designed to Streamline Website Generation

Retail TouchPoints

Website SaaS platform Wix.com has unveiled plans for a new AI Site Generator along with a suite of AI-powered capabilities, many of which are already available to users. These offerings will equip Wix users with AI technology designed to significantly streamline the entire website building, design and management process. Features already available to users include an AI text creator, domain generator, image creator, background removal and image enhancement tools.

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L’Oreal names Kendall Jenner as a global ambassador 

Inside Retail

L’Oreal has named social media personality Kendall Jenner a global ambassador as part of its strategy to improve the brand’s image. Kendall Jenner will be the face of L’Oreal Paris’ beauty campaigns beginning in September. Born in Los Angeles in 1995, Jenner has become one of the world’s most recognised models and one of the world’s most influential women since 2007, together with her sisters.

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Sweaty Betty Rolls Out Mobile POS Across 73 Stores

Retail TouchPoints

Women’s activewear and lifestyle brand Sweaty Betty has rolled out the mobile POS from NewStore in 73 stores across the UK and Ireland. By replacing its legacy POS with NewStore’s omnichannel cloud platform, the London-based brand can now run its entire retail operations via iPhone. Sweaty Betty’s apparel and accessories are sold in-store, online and through various wholesale partners.

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Personalised diets, artificial smell tech: Is this how we’ll eat in 2040?

Inside Retail

What will the world of food retail be like in 2040? A recent report from global meal delivery platform Deliveroo identified several key trends that could shape the way consumers in Singapore and the wider APAC region approach food in the coming years. They include personalised diets, tailored to individuals’ biological, physical, mental, and sustainability needs using artificial intelligence (AI), meal experiences enhanced through technologies like VR dinner parties, and restorative restau

Consumer 130
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Struggling with Associate Engagement? Follow These 3 Tips

Retail TouchPoints

According to a 2022 analysis , the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even said they want to leave the industry entirely. The onus is now on HQ — executive leaders specifically — to ensure they’re investing in their store communities.

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Why these retailers are teaming to open Japanese-style drugstores in Apac

Inside Retail

In a first for the Malaysian marketplace, Alpro Pharmacy Group and Sugi Holdings have announced a joint venture that heralds the opening of Japanese-style drugstores in Malaysia. Low Swee Siong, the CEO of Alpro Pharmacy, Malaysia’s largest prescription pharmacy chain, has been quoted as saying that the group aims to evolve into a new type of pharmacy that delivers health, trust, security and safety to consumers.

Consumer 100
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Poshmark Launches AI-Driven Visual Search Technology

Retail TouchPoints

Poshmark has debuted Posh Lens, a visual search solution that uses AI to help the resale marketplace’s shoppers find desired styles with just a photo. Posh Lens, which leverages visual search technology from Poshmark owner Naver , is currently available for some of Poshmark’s most popular categories, including men’s and women’s apparel, shoes and bags.

Apparel 130
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Lululemon Studio Lay-Offs Reflect Fitness Shift Away From Mirror

Retail Wire

Athleisure and fitness company Lululemon Athletica is reportedly looking to divest its premium fitness technology device, Mirror, as at-home fitness equipment declines in popularity post-pandemic. The company has integrated its Lululemon Studio business, which includes Mirror, into its main operations and has laid off 100 employees as part of its shift toward digital content.

ATS 100
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Cisco Innovation for Payment Solutions

Cisco Retail

No matter what century you research, you’ll find innovative people doing things to make everyday life easier.

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Surging Frozen Food Demand May Stress Critical Cold Storage Supply Chains

Retail Wire

The surging demand for frozen food in the United States is putting pressure on critical cold storage supply chains. The $265 billion global frozen food market is at risk without resilient infrastructure to support the growth and safety of the industry. As Americans continue to buy more frozen products, there is a need for increased.

Marketing 100
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Rev Up and Race to Recertification with 56 Free Continuing Education Credits

Cisco Retail

Buckle up, Cisco certification holders: It’s time to hit the t urbo boost button and race to recertification.

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The Rise and Fall of Allbirds: The Sneaker Brand’s Comeback Plan Includes Refocusing on Its Core Consumer and a Carbon-Negative Shoe

Retail Wire

Allbirds, the sustainable footwear brand known for its wool sneakers, has faced challenges after its successful IPO in 2021. The company’s sales slowed, and its stock price dropped significantly. In response, Allbirds implemented a four-part reorganization plan, including refocusing on its core consumers and adding more wholesale partners. It also released new products developed by.

Planning 100
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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First look: Fortnum & Mason to open luxury Cornwall beach huts

Retail Gazette

Fortnum & Mason will be opening a trio of beach huts later this month ‘inspired by the nostalgia of summers spent on the British coast’ at Watergate Bay near Newquay, Cornwall. The experience will run from July 25 to September 10, The Daily Mail reported, with two and a half hour booking slots available, with a chef-curated picnic menu crafted by Emily Scott Food.

ATS 98
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Mattel Hated the 1997 Song ‘Barbie Girl’ So Much That It Sued. Now, the Song Is Making a Return Thanks to Greta Gerwig.

Retail Wire

Mattel’s lawsuit against MCA Records over the song “Barbie Girl” has come full circle as the song is making a return in Greta Gerwig’s upcoming film “Barbie.” Aqua’s 1997 hit was sued by Mattel for using the trademarked word “Barbie” without approval, but the lawsuit was ultimately dismissed. Now, a modified version of the song.

Returns 100
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Monos is building a ‘generational legacy’ travel brand

Retail Dive

The luggage brand recently opened its first physical store, and CEO Victor Tam tells Retail Dive he's focused on long-term, sustainable growth.

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Chipotle To Open Restaurants in Middle East Through First Franchise Deal

Retail Wire

Chipotle Mexican Grill has announced its first franchise deal that will bring the chain to the Middle East. The company has partnered with Kuwait-based firm Alshaya Group to open Chipotle restaurants in Dubai and Kuwait starting next year. This move marks Chipotle’s expansion into the region and comes as the company explores opportunities for other.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ross moves closer to 100 store openings goal this year

Retail Dive

The off-price apparel and home fashion retailer, which opened 27 stores in June and July, wants to eventually grow to 2,900 locations.

Apparel 98
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Taco Bell Wins ‘Taco Tuesday’ Trademark Dispute With Rival Chain

Retail Wire

Taco Bell has emerged victorious in the trademark dispute over the phrase “Taco Tuesday” with rival fast-food chain Taco John’s. Taco John’s has decided to abandon its federal “Taco Tuesday” trademark, which Taco Bell had sought to cancel, considering it a common phrase unfairly monopolized by Taco John’s. The CEO of Taco John’s announced that.

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M&S debuts industry-first braille greetings and gift cards

Retail Gazette

M&S has introduced a ‘Happy Birthday’ braille gift card, in collaboration with the Royal National Institute of Blind People (RNIB). The retail giant has also brought out a range of three braille greeting cards, suitable for various occasions. The first-of-its-kind gift card includes an embossed outer sleeve, which communicates the “Happy Birthday” message, as well as an embossed gift card inside.

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Il Makiage owner to start trading at higher share price

Retail Dive

Oddity increased its share price to $35 and bumped up the amount of Class A ordinary shares offered by certain selling stockholders on Wednesday.

ATS 98
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.