Fri.Oct 20, 2023

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The 2024 Visual Merchandising and Display Show – A Testament to the Resilience and Evolution of Physical Retail

Retail Focus

Mark your calendars for the 16-17 April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. In an age when the narrative often revolves around the digital takeover of retail, this event serves as a resounding reminder that physical retail is not just alive but thriving and continuously evolving. The Visual Merchandising and Display Show: At the heart of the industry Taking place in the heart of London, the Business Design Centre will be filled with

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With Supply Chain Still in Flux, Executives Focus on Sustainability, Automation

Retail TouchPoints

For almost as long as retail has existed, the supply chain has contentedly operated behind the curtain. But that all changed with the COVID pandemic, the ripple effects of which brought supply chains into the spotlight. Now the supply chain is a top consideration not just for retail executives but consumers as well. As geopolitical disputes and fragile infrastructures continue to disrupt the global flow of goods, sustainability and automation topped the list of topics among supply chain professi

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Uniqlo prepares to open its first store in ACT

Inside Retail

Japanese apparel retailer Uniqlo will open its first store in Canberra after announcing the launch in July. The new store, in the Canberra Centre, spans more than 1210sqm and will offer a full line-up of LifeWear apparel for men, women, kids and babies. “The Uniqlo Canberra store team has done a great job in getting the store ready and looking beautiful for our customers, and we know that they are looking forward to providing great customer service, introducing locals to our LifeWear philosoph

Apparel 264
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Retail, POS Finance and the Quest for ESG

Retail TouchPoints

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort t

Finance 278
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Consultants appointed to evaluate Tigerlily sale – report

Inside Retail

Private equity company Crescent Capital has appointed Deloitte to assist in the potential sale of women’s clothing and swimsuits brand Tigerlily, according to sources quoted by the Australian Financial Review. The company is understood to be looking to capitalise on the increased interest in the beach apparel category. Deloitte is expected to prepare a flyer highlighting Tigerlily’s position in the apparel space within the coming weeks.

Boutique 264
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HomeGoods Pulls the Plug on Ecommerce Site

Retail TouchPoints

HomeGoods will shut down its ecommerce site on Oct. 21, 2023. The off-price furniture and décor retailer, a subsidiary of The TJX Companies , made a belated ecommerce debut in September 2021 but now has decided to focus its energies on the in-store experience. “We can confirm that we will no longer offer online shopping on HomeGoods.com after October 21, 2023,” according to a statement from TJX provided to Retail TouchPoints.

Fashion 264

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Walgreens Agrees to $192.5 Million Settlement with Shareholders over Failed Rite Aid Merger

Retail TouchPoints

Just three weeks before it was set to go to trial , Walgreens Boots Alliance (WBA) has agreed to pay $192.5 million to settle a class-action lawsuit brought by investors who claim they were misled by the company about the likelihood of a successful 2015 merger with Rite Aid , multiple sources report. In late 2015, WBA agreed to acquire Rite Aid and its 4,600 U.S. stores, with the deal expected to close in late 2016.

ATS 263
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Cost of living: Iceland to give shoppers free food over half term

Retail Gazette

Iceland has said it will be offering customers free food this half term as over half of parents say they are already feeling the pressure of festive expenses. Thanks to the frozen food specialist’s Famous Holiday Freebie offer, from the 20 th October shoppers who spend over £20 in-store and swipe their Bonus Card can choose a free item from Iceland’s easy tea products – including big brand names from Birds Eye to McCain.

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Why honesty is key to managing workplace conflict

Inside Retail

Workplace conflict isn’t something we typically like to face, let alone manage. In fact, it’s probably safe to say that if given the opportunity most people would avoid it. The reality is however, it happens. Like most employees who’ve experienced conflict – as a participant or witness – it generally makes us feel some level of discomfort. The success of resolution – i.e. the time taken to agree (or agree to disagree) and move forward – is often varied depending on several factors: the problem i

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Kohl’s debuts front-of-store holiday gift shops

Retail Dive

The retailer is rolling out deals, expanding its product assortment and launching a holiday gift guide at a critical time for the company.

Shopping 122
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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From carpentry to CX: Wesfarmers’ Ben Mackenzie’s career transition

Inside Retail

In 2016, Australian retailer Ben Mackenzie left a successful carpentry business to pursue a more innovative career in product design and tech. Fast-forward seven years, he is now head of customer growth at Wesfarmers, the parent company of some of Australia’s biggest retail businesses, including Bunnings, Officeworks, Kmart, Target and Catch, and was named as one of this year’s Rising Stars of Retail.

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4 Tips for Retailers During Cybersecurity Awareness Month

RIS News

October is the 20th Cybersecurity Awareness Month, a month dedicated to enhancing cybersecurity awareness.

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Top trending cuisines for Aussie consumers 2023

Inside Retail

Aussies love local food but Chinese rates highest among meat eaters, according to new research from YouGov Surveys. The survey shows the most popular cuisines are Australian, Italian and Thai, followed by Chinese and Indian. Australian cuisine is most popular among pescetarians and flexitarians, and second most popular among meat eaters and vegetarians/vegans.

Consumer 130
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HomeGoods to close online store

Retail Dive

The off-price retailer is shutting its e-commerce site after two years. Impacted associates have been offered jobs elsewhere in the company.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Spanish label Rabanne teams with H&M to create party-wear capsule collection

Inside Retail

Spanish fashion retailer Rabanne has collaborated with H&M to launch a party-wear capsule collection inspired by 1970s glamour. From November 9, the limited edition Rabanne H&M collection will be available for purchase at H&M Chadstone, H&M GPO Melbourne, and H&M Sydney Pitt Street, as well as online. The collection includes womenswear, menswear, shoes and accessories, as well as a H&M home decor capsule that complements the fashion collection.

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Watch: Dreams unveils £4m brand campaign starring Gillian Anderson

Retail Gazette

Dreams has unveiled a new £4m multichannel brand campaign starring actress Gillian Anderson, entitled “Think what a Dreams bed could do for you” The campaign comes under the bed retailer’s longer term strategy to reinforce its position as a market leader, according to Dreams. The business developed the campaign alongside M&C Saatchi London, after appointing the company as lead creative agency in July.

Marketing 119
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Amazon outlines push to ‘eliminate packaging altogether’

Retail Dive

As the company looks to remove added packaging from more orders in 2024, its packaging innovation director explains how Amazon identifies products fit to ship in their own packaging and works with vendors on redesigns.

Shipping 119
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Achieving e-commerce excellence in operations

Retail Customer Experience

If e-commerce retailers want to capitalize on the internet-savvy consumers of today, they must adopt a new customer experience strategy to capture customers.

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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Outerknown plots retail expansion

Retail Dive

The lifestyle apparel brand is opening four stores over the coming months in California and Washington, D.C.

Apparel 119
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UAW and General Motors Nearing Tentative Deal, Says Union Negotiator

Retail Wire

A senior United Auto Workers (UAW) negotiator has stated that General Motors (GM) and the union are on the verge of reaching a tentative agreement,

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Nirvana Brewery raises £750,000 and predicts further sector growth

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nirvana, the UK’s first-ever dedicated no/low-alcohol brewery, has recently secured half a million pounds from a small group of private investors, taking its 2023 fund-raising total to just over £750,000.00.

Marketing 111
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Elon Musk’s X Plans New Paid Subscriptions Amid Reports of Declining Web Traffic

Retail Wire

Elon Musk's X is set to introduce two new subscription tiers despite reports of a significant decline in web traffic.

Planning 113
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Amazon asks court to dismiss FTC’s ‘dark patterns’ claims

Retail Dive

The Federal Trade Commission alleges that consumers are tricked into joining or renewing Prime memberships, and have difficulty canceling.

Consumer 111
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Tesla’s Growth Slowdown Sends Warning Signals to Electric Vehicle Industry

Retail Wire

Morgan Stanley analyst Adam Jonas suggests that Tesla’s recent tempered growth expectations indicate potential challenges for the broader electric vehicle (EV).

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Meati makes its move into growing plant-based snack category

Retail Dive

The launch of jerky products comes after Beyond Meat unveiled shelf-stable products, heating up competition in the plant-based market.

Marketing 111
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Walgreens Agrees to $192.5 Million Settlement in Rite Aid Investors’ Merger Claims

Retail Wire

Walgreens Boots Alliance has reached a settlement of $192.5 million in a class action lawsuit filed by investors in Rite Aid.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Canada Goose downgraded amid China headwinds

Retail Dive

Analysts with Cowen and Wells Fargo also pointed to a warmer winter ahead as creating obstacles for the luxury apparel brand.

Apparel 111
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Unlocking Success in the Digital Landscape: Deloitte and Cisco

Cisco Retail

For more than twenty years, Deloitte and Cisco have been dedicated to creating meaningful results for our mutual clients in the ever-evolving digital landscape.

Marketing 105
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eBay and WRAP launch Circular Change Council with leading UK retailers to promote non-new furniture and tackle furniture waste

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As part of its continued drive to positively influence how people shop, today, eBay UK, in partnership with WRAP, announces the launch of the Circular Change Council, an action-focused homeware industry collective aiming to increase circularity in the furniture industry and help reduce furniture waste.

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The Weekly Closeout: REI to close on Black Friday, Claire’s releases Roblox experience merch

Retail Dive

The outdoor retailer will also shutter on Thanksgiving as part of its Opt Outside campaign, while the accessories retailer is releasing physical merchandise based on its digital characters.

Outdoor 105
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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.